# Page 12 | Microsoft Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Microsoft Authenticator the right Authentication solution for you? Explore 400 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews --- Microsoft Authenticator 4.7 (400) [View alternatives](https://www.capterra.com/p/219694/Microsoft-Authenticator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 12 - Reviews of Microsoft Authenticator ## Showing most helpful reviews Showing 276-300 of 400 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Branislav S. Customer care representative Information Technology and Services Used the software for: 1-2 years ### "MS Authenticator review" April 6, 2021 5.0 Pros I've liked how easy it was to download and set up the software, add the accounts and how everything is neatly organised inside of the app. Cons The only thing I don't like about the app is that it doesn't have a built in dark mode so when you're in the dark and need to open the app the light just blinds you. Review Source JN Javad N. PhD Student E-Learning Used the software for: 1-2 years ### "Simply authenticate" July 12, 2021 4.0 Overall, I enjoyed the simplicity the app offers, and I definitely suggest it to everyone. Pros Authentication can happen with a touch on your phone, and you can get rid of reading/writing the code from your phone. Cons The initial setup is somewhat complicated, and the online instruction may not exactly be similar to your app. Review Source HB Hana B. Physician Hospital & Health Care Used the software for: 6-12 months ### "Microsoft Authenticator Review" November 2, 2023 4.0 Pros I mostly like how easy it is to use and keep my account safe and secure Cons I don't like how it is sometimes freeze and doesn't respond Review Source SM Shannon M. Consultant Financial Services Used the software for: 1-2 years ### "Microsoft Authenticator Review" August 10, 2021 4.0 Overall, really enjoy Microsoft as a whole and this tool continues to show their leader in the market Pros Overall, I like that this is an added software that Microsoft added to their portfolio. It was necessary and continues to show their caliber Cons It is an added layer that an end user needs to be aware of and may not realize Review Source sK shreyas K. scrum master Computer Software Used the software for: 2+ years ### "microsoft authenticator" February 3, 2022 5.0 Pros 1\. access your accounts more securely 2. Avoids overhead of remembering passwords - password free access Cons It is not open to all types of applications and options needed to integrate with many third party platforms Review Source VR Verified Reviewer Software developer Financial Services Used the software for: Less than 6 months ### "Microsoft 2FA solution " January 26, 2022 4.0 Good authenticator app, but it lacks the simplicity of Google Authenticator. Pros Good integration with Office365 services. Well designed integration and notifications. Good interface. Cons I had some issues when setting it up for the first time - kind of a loop when receiving the code trought SMS message. Review Source HK Hasan K. System admin Banking Used the software for: 2+ years ### "The best and most security authenticate application" July 12, 2021 5.0 Pros It's so safe and it's usable for authenticate. Cons The confirmation code or call may late. If you try again, it will be solved. Review Source Cheikh Omar N. Freelance Computer Software Used the software for: 1-2 years ### "Help secure your data" August 8, 2021 5.0 Pros Very fast and safe, this app helps to secure your various accounts linked to it. It is convenient and safe because I have used it for almost two years without a problem. Cons Not many options after against which limits the possibilities. Review Source PG Paul G. CEO Internet Used the software for: 1-2 years ### "Great app with one big missing feature" July 6, 2021 5.0 Im happy using Microsoft Authenticator, although an way to synchronize between multiple devices would greatly improve the user experience. Pros Microsoft Authenticator is well suited for keeping your 2FA-Codes secure and offering an easy access into your Microsoft account. It does the advertised features really well and runs stable on a lot of different platforms. Cons Microsoft Authenticator is missing one big feature in my opinion: Synchronisation accross multiple devices. It's very sad that I can't get the 2FA-Codes from my smartphone on my tablet or the other way around. Review Source TP Tomasz P. Junior Professional Net Engineer Information Technology and Services Used the software for: 6-12 months ### "Timesaver" April 12, 2021 5.0 Microsoft Authenticator makes two factor authentication made simple and approachable for non technical users, making it great IT system security addition Pros Fingerprint support on Android reduced access time with Microsoft Authenticator, it is not a lot but it adds up during the day not making two factor authentication process cumbersome Cons Initial setup can be problematic and might require support help but after that it works like a charm. Review Source Fardos A. Manager Writing and Editing Used the software for: Less than 6 months ### "easy and gets the job done" July 28, 2021 5.0 the app is very easy to setup and get started, once you are in you just add the account you need to link with the Microsoft Authenticator, verify the code you get and that's it !! no more waiting for the OTP to be delivered by SMS or call and failing or retrying. overall a great experience and I encourage you to try it. Pros I like the ability to biometrically lock and unlock the app, and the over all layout is pretty straight forwarded and simple. I also like that you can add multiple accounts since I have a personal and business account. Cons The codes keep refreshing at a very short time, wish there is a way to extend it and it would be very good if it was more integrated with the system, like detecting when I open a page that require the code and gives me the option to fill it in. Review Source jW joshua W. Engineering Project Manager Industrial Automation Used the software for: 6-12 months ### "Authenticator for Business" June 24, 2022 5.0 Pros The absolute simplicity of the software. I've used other products in the past, but this one allows me to easily log into the network and get started working with a click of a button or face ID on my phone. Cons I don't think this software could be easier to use. I do not have any changes. Review Source VR Verified Reviewer Managing Director Chemicals Used the software for: 1-2 years ### "Not so user friendly " August 9, 2023 3.0 Pros \*fingerprint and facial recognition\*ability to use the app to generate one-time passcodes Cons the app can be difficult to use and navigate Review Source KB Kevin B. CEO Computer Software Used the software for: 1-2 years ### "Great Authentication application!" February 2, 2023 4.0 Pros It's convenient and it really helps add that critically needed 2-factor authentication for important applications. Cons It has limited options really. And the risk of losing my phone or forgetting my Microsoft password would make me locked out of my other accounts that depend upon this. Review Source MC Michele C. Operations Manager Education Management Used the software for: 1-2 years ### "Keeps Work MS Accounts Secure" November 15, 2023 4.0 I have not had many problems, only when my internet is running slow and I need to re-authenticate. Pros It is easy to use the QR code to set up the account on your mobile device Cons If someone does not have a mobile device, it is hard to use the product. Also if your internet is slow, you sometimes run out of time to authenticate. Review Source HA Holly A. Director Construction Used the software for: Less than 6 months ### "Easy to use and implement within a workplace" November 13, 2023 5.0 It was easy to implement, and easy to get everyone in the team on board with using. Pros Its easy to use, and easy to teach people with limited computer knowledge how to use. Cons Nothing, it is a great bit of software that works well as required. Review Source JJ Joseph J. CRO Information Technology and Services Used the software for: 2+ years ### "The easiest way to authenticate!" October 22, 2021 5.0 Super easy to use and quite intuitive. Pros Microsoft Authenticator is the easiest way to securely authenticate in the market. I love that you have multiple ways to authenticate including SMS. Cons There are times that the product doesn't authenticate unless you try multiple times and you are not quite sure why. Review Source AW Alexander W. Sr. Director Hospital & Health Care Used the software for: 2+ years ### "Makes two factor authentication much easier" July 27, 2021 5.0 Pros I like that the app streamlines the process of requiring two factor authentication. One frustrating thing about two factor auth in general is the diversity of approaches that many organizations take. I like that this app centralizes that process for a variety of applications. Cons What I like least is that more products and site don't use it. I'd like it to be the main method for two factor authentication. Review Source VR Verified Reviewer Process Operator Chemicals Used the software for: 6-12 months ### "Microsoft Authenticator is just Awesome." July 15, 2021 5.0 I have been using this app for the last year with the use of the new phone. This app can be set up very easily. The most important thing is that its security is very good. You will benefit from using it. Because I have a lot of confidence in Microsoft. So I think this app is trustworthy. Pros I said Microsoft Authenticator is just Awesome because its Account setup is so easy and can do it Two ways. Review Source RR Ryan R. IT Tech Automotive Used the software for: 2+ years ### "Because MFA is important" January 27, 2022 4.0 Pros This software is an easy solution for professionals to create Multifactor Authentication solutions for their companies. It is versatile and robust. It does not take up a lot of space for the end user. Overall a good and easy product. Cons The software has limits for the end user's experience. Review Source SC Simon C. Special Advisor Education Management Used the software for: 6-12 months ### "Nice and easy" September 8, 2022 4.0 Pros If you are working in an Exchange-environment, Micosoft Autheticator is an obvious choice for two-factor authentication, as it links seamlessly with other Microsoft products Cons With non-Microsoft applications, the Authenticator is more unstable in performance compared to its competitors Review Source MS Marc S. Bereichsleiter Entstörung und Installation Telecommunications Used the software for: Less than 6 months ### "Sichere Anmeldung in mehreren Systemen" October 6, 2022 4.0 Pros es können mehrere Zugänge zu mehreren Systemen verwaltet werden. Anmeldung ist übers Handy auch mit Face ID möglich. Cons obwohl man ich in der App schon angemeldet hat ist für z.B. eine 2-Faktor-Identifikation ein weiterer Anmeldevorgang notwendig. Review Source LK Lyle K. Project Manager/Senior Systems Consultant Information Technology and Services Used the software for: 2+ years ### "Free MFA to product Microsoft and other vendor logins" July 9, 2021 5.0 Provides MFA authentication for free for Office 365 implementations that we setup Pros Microsoft provides the Authenticator for Free Can secure Office 365, Azure and other products Push Notification on the mobile for ease of approval Can be used with more than just Microsoft Nice Interface Cons If you need a basic MFA authenticator product for free, this one works Have to click the icons to see the codes to enter if needed Review Source AA Alexis A. Admin Accounting Used the software for: 1-2 years ### "Overall, it works like it should." November 3, 2023 4.0 Pros I think it serves its purposes, which allows me to access programs securely through my Microsoft account. Cons Sometimes I do not get the notification or if I do approve it, it does not proceed like it should. Sometimes it is just slightly slitchy. Review Source BW Bryan W. Developer Computer Games Used the software for: 6-12 months ### "Does the Job" November 12, 2023 5.0 Pros I like the fact that it is very simple and provides security protection Cons I do not like the appearance of the application. The way the app looks is simply unappealing, but it does work and get the job done Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.