# Page 2 | Microsoft Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Microsoft Authenticator the right Authentication solution for you? Explore 402 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews --- Microsoft Authenticator 4.7 (402) [View alternatives](https://www.capterra.com/p/219694/Microsoft-Authenticator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 26th, 2026 # Page 2 - Reviews of Microsoft Authenticator ## Showing most helpful reviews Showing 26-50 of 402 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Antonio C. Programmatore International Trade and Development Used the software for: 2+ years ### "Esperienza ottima ma non eccellente" March 18, 2026 3.0 La utilizzo praticamente per l'accesso senza password per il mio account microsoft, quindi è essenziale per lo scopo, ma potrebbe essere facilmente migliorabile Pros Quello che colpisce di questa app è la semplicità di utilizzo e la sua interfaccia semplice e accessibile Cons Purtroppo non è tutto ora quel che luccica, poichè capita spesso che l'applicazione si blocca e si è costretti o a chiuderla e riavviarla o addirittura a pulire la cache dalle impostazioni Review Source TM Terry M. Senior Analyst Mining & Metals Used the software for: 2+ years ### "authenticator needs more work on two digit code response" May 16, 2025 2.0 Pros integrated with microsoft office products, the setup of two factor authentication is straight forward with qr code scan Cons i constantly do not receive response from authenticator. i have to use the six digit verification code rather than two digit code from email or teams Review Source AK Andonis K. Operations Co-ordinator Facilities Services Used the software for: 2+ years ### "Simple and easy two factor authentication" May 31, 2025 5.0 Pros One stop application for saving all my important credentials and two factor authentication for multiple services Cons Disappointed that they are removing password saving for Android devices, this feature was very handy and saved me a lot of time Review Source TG Tiffany G. Building service worker Education Management Used the software for: 1-2 years ### "Great security cushion!!!!" February 15, 2025 5.0 It has been really good so far no issues or bugs i think its a good blanket of security to have!!! Pros I like that its a barrier that helps with anyone who may be trying to get into your stuff. Like for me noone can access my workday which is what i use for work, i love that in order to access workday you have to use this with their code they give in order to login! Cons The only thing i can think of, and its not so much bad but more of an inconvenience then anything. Is if you forget your password or get a new phone etc. Then you have to talk to (whomever the company you use this with) tech team and have them reset your account. Review Source DW Debra W. Fraud Investigator Health, Wellness and Fitness Used the software for: 2+ years ### "Microsoft Authenticator Review" April 17, 2025 4.0 Pros Keeps everything secure and separate for each application. I can color code my apps Cons Having to create a lock screen on my phone to be able to use the application somtimes Review Source NW Nathaniel W. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Authenticity review" May 4, 2025 5.0 Pros Allows me to authenticate from my phone, while allowing the safety of my devices. Cons Can be to short on the delay for the entered code needed to access the device. Review Source MS Matthew S. Project Engineer Construction Used the software for: 1-2 years ### "Its Free. Use It!" March 5, 2025 5.0 Great. It's very needed and free to use. Pros MFA is a must. This one integrates with your device and allows for facial recognition. Cons No Desktop app. I don't get this at all, why would I need something on my phone but not my pc which also has access to all my important stuff?? Review Source MG Murali G. Architect Telecommunications Used the software for: 2+ years ### "MSAuthenticator review" December 16, 2024 5.0 I use this in my daily work and personal activities and happy to use this even 100 times in a day. Pros One of the best MFA apps. easy to register and use. very handy and a must in the cyberworld Cons I have not come accross any least things about this app Review Source Tanya D. President Retail Used the software for: Less than 6 months ### "Meh, Not a fan" August 22, 2025 3.0 Pros What I like about Microsoft Authenticator that is helps with securely logging in into private programs. Cons Was extremely tricky to set up. I switched phones and I had to call support to help reset it onto my new phone. Review Source MW Meegan W. Educator Education Management Used the software for: 2+ years ### "Keeps my Info Safe!" October 4, 2024 5.0 My overall experience with Microsoft Authenticator has been positive. It gives me the piece of mind that all of my accounts and data will be safe. I no longer have to change my passwords every few weeks to make sure my accounts are secure. Microsoft Authenticator does a great job of making sure my data will never be accessed by unwatched people. Pros Microsoft Authenticator is a great program to will keep all of your accounts safe and secure. With all your information online, attackers will eventually try to steal your information and data. With Microsoft Authenticator, you won't have to worry about that. It's very easy to set up and gives you many different options to verify your identity. I always make sure to set up Microsoft Authenticator with every program or website that offers it. I like that you can verify your identity by a text message, a phone call, through email, and other devices. This is a must-have if you value your data and privacy. Cons I have been using Microsoft Authenticator for a few years now. Once in a while, I will ask to verify my identity by receiving a text message. When I do this, it occasionally gives me an error and won't allow me to do it. When this happens, the other options do work though. Switched from [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/) I was having trouble getting the text message option to work to verify my identity. I wanted to try something else to see if it would help, which it did. Review Source IP Issac P. Senior Engineer Automotive Used the software for: 1-2 years ### "Essential application for secure multifactor login" January 5, 2025 5.0 Essential application for secure multifactor login. It gives notifications if any unauthorized or suspicious login is found Pros The mobile app for authenticator allows to enable multi factor authentication and without approving the login request on the app it prevents unauthorized login making it very secure Cons If your mobile device containing the authenticator app is lost or reset, setting up the authenticator app is a very complex process which involves removing the device in your Microsoft account and then reregistering it Review Source Jerad C. Freelance Photographer Photography Used the software for: 2+ years ### "Keep your Microsoft account safe" September 20, 2024 5.0 I am just beyond satisfied when it comes to Microsoft authenticator. I totally recommend it to anyone who has a Microsoft account, it will keep your account safe and secure. Pros Before Microsoft authenticator, I relied on just a password, I went to log into my Microsoft account one day and I was hacked, I finally regained access to my account and I immediately downloaded Microsoft authenticator and It has been the best thing ever. It sends notifications straight to my phone if my Microsoft account is attempted to be logged into and if it's not me I just have to hit deny. Cons The interface can be tricky and confusing if you don't know what you're doing. Review Source CF Chad F. Customer success Information Technology and Services Used the software for: Less than 6 months ### "Incredible security add-on " January 10, 2025 3.0 Pros Microsoft Authenticator can easily be recovered and its very easy to add on new account to protect. Cons Microsoft authenticator is better for software under Microsoft servers. Review Source LD Laura D. Medical coder Hospital & Health Care Used the software for: 1-2 years ### "Microsoft Authenticator " October 18, 2024 3.0 I use Microsoft Authenticator for work, and it works, but there are a lot of buttons and icons that I had to learn to navigate through and did not find the most user friendly. Pros I like all the settings and customization capabilities to organize and rearrange my accounts. Cons I found it confusing to set up and not the most user friendly. Review Source VR Verified Reviewer Engineer Civil Engineering Used the software for: 2+ years ### " Microsoft Authenticator for login in securely " September 1, 2024 5.0 Pros I liked how easy it was to use and that it kept my accounts secure. Cons It can be a bit slow sometimes and calls do not work at times. Review Source AK Abhishek K. IT Infrastructure engineer Computer & Network Security Used the software for: 2+ years ### "Best App for One Time Passwords" August 29, 2024 5.0 Best authenticator app , and trusted for day to day use, have both android and IOS apps. Easy to setup , can add OTP of non Microsoft apps. Pros Best MFA solution , easy to store variety of timed One time codes for various sign in into different apps. Easy to add an OTP for a login. Can use the long security key or QR code to add the authentication OTP into the app. Cons Uninstalling the product can lead to losing all the saved one time codes. Review Source RV Reynaldo V. Network Specialist Automotive Used the software for: 6-12 months ### "Good Authenticator for Microsoft Applications" September 23, 2024 4.0 I like the secure it is for my Microsoft account, but i think it just works for Microsoft applications Pros I use it on my mobile and I like that can be locked by fingerprint to open the app, then you can access to the verification code Cons I can not use it with other applications or software Alternatives considered [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/) Reason for choosing Microsoft Authenticator Because we required for Microsoft account and used it first. Review Source SV Samantha V. Independent contractor Hospital & Health Care Used the software for: 1-2 years ### "Authentication number 1" April 30, 2024 5.0 It's a good feeling l knowing that I can be at peace without my important restricted files being hacked Pros That it's very secure and I don't have to worry about my passwords being breached and or hacked Cons I haven't found anything that I dislike in the whole time I have used it. Reason for choosing Microsoft Authenticator My security is better protected with Microsoft authenticator than anywhere else Switched from [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/) I feel that my security wasn't as secure as they should have been. Review Source LY Lipa Y. Finance Manager Construction Used the software for: 6-12 months ### "Microsoft Authenticator - Review" July 6, 2024 5.0 Pros I am able to log in to my systems confidently and not worry about anyone else accessing my data Cons Nothing at the moment since I haven't had any issues in logging into any of my applications Review Source TA Tim A. Disability support worker Health, Wellness and Fitness Used the software for: Less than 6 months ### "Extremely dissappointed" June 2, 2023 1.0 Cons This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive. Review Source Ezequiel P. Sys Admin Information Technology and Services Used the software for: 2+ years ### "Una forma segura y fácil de autenticación de dos factores - Reseña de Microsoft Authenticator" May 1, 2023 4.0 Microsoft Authenticator es una herramienta esencial para aquellos que buscan una forma segura y fácil de autenticación de dos factores. Ofrece múltiples opciones para la autenticación, lo que hace que sea fácil de usar y flexible. Además, la compatibilidad con una amplia gama de cuentas, incluidas cuentas personales y de trabajo, la hace ideal para usuarios que necesitan una herramienta versátil. Aunque algunos usuarios han informado problemas de sincronización entre dispositivos y no todos los sitios web o aplicaciones son compatibles con Microsoft Authenticator, en general, es una herramienta altamente efectiva para mejorar la seguridad de tus cuentas de acceso remoto. Pros Microsoft Authenticator proporciona una forma segura y fácil de autenticación de dos factores, lo que la hace ideal para proteger tus cuentas de acceso remoto.Permite la autenticación mediante notificaciones push, códigos QR o códigos de verificación de aplicaciones, lo que la hace flexible y fácil de usar.Ofrece compatibilidad con una amplia gama de cuentas, incluidas cuentas personales y de trabajo. Cons Algunos usuarios han informado problemas de sincronización entre dispositivos.No todos los sitios web o aplicaciones son compatibles con Microsoft Authenticator, lo que puede limitar su uso en algunos casos. Review Source Osmond E. Data Analyst Information Technology and Services Used the software for: 2+ years ### "An Excellent choice for Protecting Online Accounts. " January 31, 2023 5.0 My overall experience with Microsoft Authenticator has been very positive. It is a great tool for keeping my accounts secure and providing me with an extra layer of protection. I would definitely recommend it to anyone looking for an extra layer of security. Pros I like Microsoft Authenticator the most because it is a secure and easy way to access my accounts. It allows me to quickly and easily log into my accounts with two-factor authentication, which adds an extra layer of security to my accounts. Also, it is available on both iOS and Android devices, making it convenient and accessible for everyone. Microsoft Authenticator also allows me to easily manage multiple accounts, and I can even use it to generate secure passwords for my accounts. Cons I find that Microsoft Authenticator can be difficult to use at times. It is not always intuitive, and I find myself having to search for answers to questions that should be more straightforward. Additionally, I find the interface to be a bit clunky and not as user-friendly as some of the other authentication services available. Review Source ET Eric T. Owner / CEO Financial Services Used the software for: 6-12 months ### "Microsoft Authenticator- Log in with safety!" February 2, 2023 4.0 Overall I rate this a 9.5/10Free to download and use and helps safely secure my employees as they log into our programs we use daily.Linking your mobile device to the main system can get a little tricky but in the end it works very well. I highly recommend this if you and your staff need safe and secure log ins to sensitive information within your company and programs you use. Pros We like most the thumbprint single use action to securely sign on to our secure systems. This is very helpful as we need to keep our security and privacy very high due to the confidential and sensitive infoirmation we deal with on a daily basis. Cons The only problem I can honestly think of is when linking the authenticator from mobile to the computer can be a little tricky. Using the QR code to help link up is nice and all but sometimes it doesn't work at 1st and have to try again and some people are still unfamiliar with QR codes. Review Source Joseph M. Senior Civil Engineer Civil Engineering Used the software for: 2+ years ### "Agrxis Review on Microsoft Authenticator" May 13, 2023 5.0 My experience with Microsoft Authenticator has been excellent. This two-factor authentication program has improved the security of my online accounts and is dependable and practical. I can swiftly and securely confirm my identity when checking in to different online services thanks to the app's user-friendly interface. In conclusion, Microsoft Authenticator is an excellent choice for anyone seeking for a two-factor authentication solution. Pros I particularly value Microsoft Authenticator's additional security and simplicity of use. The software is simple to use and offers the convenience of adding numerous accounts and authenticating them with a single tap. My accounts are further secured by the app's support for a variety of authentication techniques, such as push notifications and fingerprint recognition. For anyone wishing to increase the security of their online accounts, Microsoft Authenticator is an excellent tool. Cons No complains at this moment on Microsoft Authenticator Review Source Cornel P. Partner Manager Business Supplies and Equipment Used the software for: 1-2 years ### "Microsoft Authenticator: Eine umfassende Authentifizierungs- und Zugriffsverwaltungslösung"" May 4, 2024 5.0 Eine Anwendung für die Zwei-Faktor-Authentifizierung (2FA) bietet der MA eine einfache und dennoch effektive Möglichkeit, die Sicherheit meiner Microsoft- und Online-Konten zu erhöhen. Pros Zwei-Faktor-Authentifizierung (2FA) und Mehr-Faktor-Authentifizierung (MFA) Benutzerfreundliche App Integration mit Microsoft-Diensten Einmalige Anmeldung (Single Sign-On, SSO) Starke Sicherheitsfunktionen. Ein Tool, das benutzerfreundlich ist. Cons Es gibt keine bekannten Nachteile oder Einschränkungen. Review Source Similar Products Featured ## Related categories [Authentication](https://www.capterra.com/authentication-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.