# Page 3 | Microsoft Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Microsoft Authenticator the right Authentication solution for you? Explore 402 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews

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Microsoft Authenticator

4.7 (402)

[View alternatives](https://www.capterra.com/p/219694/Microsoft-Authenticator/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 26th, 2026

# Page 3 - Reviews of Microsoft Authenticator

## Showing most helpful reviews

Showing 51-75 of 402 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WM

William M.  
Front service clerk  
Accounting  
Used the software for: 2+ years

### "Microsoft authentication app"

May 22, 2022

5.0

Overall it's nice but i don't see why a email authentication doesn't work . Yes it may take a little time and it doesn't use your face ID so that's what Microsoft Authenticator is a little better.

Pros

I like how it keeps my data secure for my clients. I use the IOS app the most and it use my face most of the time. But sometimes it doesn't work so I have to type in a pin. It also as a fail save 6 pin code you can use.

Cons

I don't enjoy having to open the app the authenticate myself everytime i exit the tab. And sometimes the app will authenticate with my face but i still have to go in with the code so it can be buggy.

Review Source

VR

Verified Reviewer  
Technical Team Leader  
Information Technology and Services  
Used the software for: 2+ years

### "The real authenticator tool"

July 15, 2023

5.0

The Microsoft Authenticator app is a joy to use. With speedy responses within the app and the auth code only shows once you go into the account which avoids confusion between different account codes. It integrates well with other Microsoft products and its free!

Pros

The app is free; Integrates well with other Microsoft products; The option of biometric authentication to enter the app is a bonus; it is very easy to use and reliable.

Cons

The accounts can be buggy, ive had instances where i needed to re-add an account because i stopped getting the codes; Sometimes the codes expire too quickly; The security code is not hidden

Switched from

[Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)

The product is not as compatible with Microsoft as their own native app

Review Source

Brendan C.  
Business Development Rep  
Information Technology and Services  
Used the software for: 1-2 years

### "Microsoft Authenticator Review"

June 12, 2023

5.0

My overall experience with Microsoft Authenticator has been great, Ever since we adopted remote work full-time, it has helped us with password management and protection from all our accounts. This has helped us know if someone else is trying to log on to one of our accounts without permission or without our knowledge and helps us protect ourselves and the data and information on the accounts and sites we use. This has to be one of the best security investment tools if you deal with multiple accounts and sites daily.

Pros

What I like the most about Microsoft Authenticator is Password Management. Since most people have adopted remote working, devices, and information is vulnerable to cyber threats and hacking, and to protect myself and my team, I have installed Microsoft Authenticator to help me manage my passwords and to know where and when someone logs into any of my accounts that I have synced with Microsoft Authenticator.

Cons

Sometimes scanning the QR code might be tricky and one might fail to log in to their accounts if they lose their phone.

Review Source

Alejandro Y.  
Programmer Analyst  
Retail  
Used the software for: 2+ years

### "The best authenticator for 2FA and password backups"

April 22, 2021

5.0

The best authenticator that support cloud backup for the 2FA accounts and passwords that live in microsoft Edge.

Pros

\- Prompt for microsoft account(s) approve code or just that to accept login. - Support for other 2FA (two factor authentication) like Amazon, Google, Wyze, Firefox, etc. - It syncs your passwords with Microsoft Edge for autocompletion or simply to browse them in your phone. -It backs up all the 2FA accounts so you simply login to your microsoft account and restore every account. - Runs in the background, no need to open the app for certain accounts (helpful in my work account that I use several times a day). - Pin/fingerprint protected and locks every time the phone locks or changes app (can be disabled). - Show or hide all the current one-time codes, preventing snoopers. - For microsoft account, you can change easily the passwords in there. - Can be enabled or disabled to take screenshots of the app, enhancing privacy. - It can import passowrods from Chrome and other browsers via csv.

Cons

I do not have battery optimization but sometimes it does not show notifications and I need to open the app. Maybe enable it will fix it. It would be nice to have a separate lock function when the app is locked or changing apps. No dark theme. No separate function for specific pin to lock the app. It uses your fingerprint or phone pin. No custom supported.

Review Source

Shanice P.  
Customer Service Representative  
Telecommunications  
Used the software for: 6-12 months

### "Best App"

April 24, 2022

5.0

It's easy to pair devices and websites to authenticator and easy to navigate and work once up and running it's an easier way to safely login as well on unsecured websites.

Pros

The ability to have multiple places use my authenticator to verify my login credentials is so hassle free.

Cons

I loved the app it could have more options and control features inside the mobile app

Review Source

VR

Verified Reviewer  
Senior Strategist  
Computer Software  
Used the software for: 1-2 years

### "Good for 2FA, needs to improve mobile experience "

July 24, 2023

5.0

Pros

It's an easy-to-set-up and use tool for any business that needs 2FA. Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further security whose employees are not all tech geeks. Its "remember" feature comes in handy as well, as no matter how easy, it's still a bother to go through 2FA every time you log into a platform, especially when you're in a hurry.

Cons

It randomly logs you out from time to time, not much of a deal as it's very easy to log back in. But; the real issue is the mobile experience. If you're trying to log into an app on your mobile device, where you also have your Authenticator set up, you have to switch between platforms. And sometimes, the pop-up where you type the code comes right on top of the verification code display screen, which disables you from seeing the code in the first place. So you're basically stuck at that point. Sometimes the code appears a few seconds before the type pop-up, in that case, and if you're quick, no problem with sign-on.

Review Source

LH

Liana H.  
project Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Power tool to save time on authentications and credentials "

March 30, 2022

5.0

Working with sensitive information on my computer, it gives me a sanity that no one can access it without my knowledge, as each time I login to my cloud based files and softwares, it asks me to authenticate and approve on my mobile.

Pros

I can use my mobile to approve sign ins for my laptop. Cuts extra time compared to other apps and has options to tailor the multi -factor authentication

Cons

Sometime the time between sign in approval on the mobile and other devices is short and if I miss it I have to reapply again

Review Source

NT

Nikola T.  
Co-CEO  
Computer Software  
Used the software for: 1-2 years

### "LOVE IT SO MUCH!!!"

June 8, 2024

5.0

I love it, as the Co-CEO of our fairly new company, it has helped us so much, and kept our software safe!

Pros

I like that the authenticator is easy to use and immediately prompts you do accept or decline a login attempt when it is detected. It also is very versitile and can be used for many, many services.

Cons

The only thing that is... less good, with Microsoft Authenticator is that it is harder to set up, atleast for the other services offered beside authentication.

Alternatives considered

[Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)

Reason for choosing Microsoft Authenticator

Because of the ease of use and reliability of Microsofts products.

Review Source

TJ

Taoufik J.  
Data Analytics BI  
Information Technology and Services  
Used the software for: 1-2 years

### "Microsoft Authenticator For More Security"

May 7, 2023

5.0

My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to access in my accounts easily and offer me advantages of security that another application cannot offer.

Pros

Microsoft authenticator have advanced features. It allowed to use our accounts with more security and offer easy way to verify our identity and credentials before we sign in. Multi-Factor authentication, Management access, credentials and accouts, Manahe our password and more features in Microsoft Authenticator giving a high level of user experience and more secure our accounts woth multiple choicesIt was very easy to adapt our systems to microsoft authenticator.

Cons

The featured wich can be improved is using facial authentication or biométrics informations to secure more and more our accounts.

Review Source

IR

Itshak R.  
Sys Admin  
Retail  
Used the software for: 1-2 years

### "MS Authenticator"

November 16, 2022

5.0

Pros

Push authentication is one of the best feature. It gave us a gain of time for users for fast logins with multi factor logins.

Cons

I don’t have nothing bad to say about MS Authenticator

Alternatives considered

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)

Review Source

Vishvjit S.  
Backend developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy-to-use authenticator "

September 26, 2023

5.0

My overall experience with Microsoft Authenticator has been positive. It offers a reliable and secure two-factor authentication (2FA) solution, enhancing the security of my accounts. The app's user-friendly interface and support for biometric authentication methods make it convenient to use. However, broader compatibility with third-party services would further enhance the overall experience.

Pros

I appreciate Microsoft Authenticator for its efficient and secure two-factor authentication (2FA) functionality. It offers convenient access to accounts and bolsters security through biometric features like fingerprint recognition. The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts.

Cons

What I liked least about Microsoft Authenticator is its limited support for some third-party services compared to other authentication apps. While it works well with Microsoft products, it may not cover all my accounts, requiring me to use multiple authentication apps for full coverage.

Review Source

WP

Winston P.  
Asesor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "La mejor herramienta de seguridad "

April 27, 2023

5.0

Mi experiencia a sido fenomenal

Pros

Que puedes agregar varias cuentas y cada una conlleva un código diferente

Cons

Hasta el momento no eh encontrado pormenores

Review Source

AR

Adrian R.  
Barrister  
Law Practice  
Used the software for: 2+ years

### "A great mobile app for security and convenience!"

October 21, 2023

5.0

An excellent app which is very handy for mobile authentication of secure websites.

Pros

Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app. I use it for our own software in our legal practice as well as for some law related government website. Authenticator is essentially a handy hub for two-factor authentification in one convenient location. The app also works with the Apple Watch which is great.

Cons

Sometimes I forget to look at the facial recognition after beginning the Authenticator process and this causes a delay but this is my impatience rather than a fault with the app.

Review Source

VR

Verified Reviewer  
Hr Generalist  
Animation  
Used the software for: 6-12 months

### "Microsoft Makes Security Easy!"

December 7, 2023

5.0

Overall the experience has been great. We love the added security, the usability, and password management features. Our staff are comfortable using the platform and find it beneficial.

Pros

I like how easy to use the platform is. Microsoft enables our staff to manage passwords, securely log in using the authenticator, and gives our company an extra level of comfort knowing we are secure.

Cons

I like everything about the platform to be honest. I have used other authenticators that over-complicated the process, and impacted our HR team by receiving many inquires and questions.

Review Source

ADEEL A.  
Digital Marketing Assistant  
Retail  
Used the software for: 2+ years

### "Review of Microsoft Authenticator"

November 4, 2023

5.0

It's simple to use and has good connectivity with other apps.

Pros

Its lets us quickly and easily log into all of our accounts. very fast than 2 step verification and all.

Cons

No unique feature to lock the application with a pin. Either your phone pin or fingerprint are used.

Reason for choosing Microsoft Authenticator

It functions and integrates well with other Microsoft applications, plus it is free. Finally, it is simple to use and we can trust.

Review Source

CS

Christine S.  
Cyber Risk Consultant  
Management Consulting  
Used the software for: 2+ years

### "Mobile Application for Multi-Factor Authentication"

May 18, 2022

5.0

Overall, it is an easy to use product that serves the business function of enhanced security around account login to access company assets.

Pros

I like the convenience of a mobile application, which provides the one-time passwords. I like that I am able to view and manage multiple accounts from one place.

Cons

I also currently used Okta Verify as a means of MFA for specific client access. Okta Verify offers the option for a push notification, which you can easily 1-click approve, as opposed to manually typing in the code. I do like having this option, which is not provided with MS Authenticator.

Review Source

VR

Verified Reviewer  
Proprietário  
Retail  
Used the software for: 2+ years

### "Microsoft Authenticator é um ótimo aplicativo para 2FA atualmente"

May 9, 2023

5.0

Pros

É simples de gerenciar os códigos 2FA, deixa também a autenticação das contas Microsoft muito mais simples e segura dispensando o uso de senhas. Além disso, é capaz de fazer o backup dos códigos 2FA em nuvem, tornando muito simples a troca de dispositivos e os problemas que podem ocorrer em caso de perda ou defeito no dispositivo com os códigos em um app onde esta funcionalidade não está presente (também permite que isso não seja feito, é bem configurável). Possui também as funções de gerenciamento de senhas, cartões de pagamento e gerenciamento de endereços, porém não uso.

Cons

Por ter muitas funcionalidades adicionadas com o tempo, tem ficado com um ar de "bloated". Acaba perdendo um pouco a simplicidade que um gerenciador de códigos 2FA deveriam ter.

Review Source

RK

Raj K.  
DGM Marketing  
Mining & Metals  
Used the software for: 2+ years

### "Get an extra security layer for peace of mind"

August 18, 2021

5.0

Microsoft Authenticator is a robust security app allowing TFA and password storage. Unlike traditional authentication by memorizing passwords or writing them down, It is a much faster and efficient way. There is a lot of customization available in the settings. You can rest assured that no one else can access your accounts without due authentication.

Pros

1\. It provides two-factor authentication (TFA) for secure access to your online accounts. 2. It has a very simple easy to use interface. All you have to do is authenticate by clicking or typing security code(s). 3. Like Google Authenticator, it updates security codes every few seconds for improved online safety. 4. You can also update security info or change passwords for your respective accounts from within the app. 5. If you are suspicious or just curious, you may review the recent activity of each account protected by Microsoft Authenticator. 6. The password tab lets you store passwords or other data in the app and syncs it across all the signed-in devices. 7. You may use multiple Microsoft accounts. 8. The app is protected by a PIN, pattern lock or fingerprint for added security, so if somebody snoops into your mobile, he may not access the app. 9. It runs in the background and lets you access some accounts without bothering to open the app. 10. You can also import passwords from Chrome and other browsers.

Cons

1\. The security code is not hidden. If someone can see the mobile screen from a hidden camera, there is a possibility of misuse. 2. You have to disable battery optimization to let Authenticator show the notifications even on low batteries. 3. When you switch apps and return to the authenticator app, it does not ask for app lock authentication, which may be a security loophole.

Review Source

Chetan M.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool for authentication purpose"

July 29, 2022

5.0

It's a great tool for mutifactor authentication and password management.

Pros

Easy and straight forward process to access passwords

Cons

User Interface can be made still more modern and as per new design

Switched from

[Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)

We started to use Microsoft Products.

Review Source

EO

Elies O.  
Ouvrier  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Authenticator me simplifie l'identification"

March 9, 2023

5.0

Pros

J'aime bien la fonctionnalité copié collé, aujourd'hui vous pouvez directement approuver

Cons

Evidement, l'inconvénient est la perte du téléphone. Tant que vous avez la main sur votre compte microsoft, cela devrais s'arranger.

Review Source

VR

Verified Reviewer  
PhD  
Higher Education  
Used the software for: Less than 6 months

### "Per un'autenticazione rapida"

January 24, 2023

5.0

Ho iniziato ad utilizzare Microsoft Authenticator negli scorsi mesi in quanto necessario per effettuare l'accesso ad uno dei miei indirizzi mail istituzionali. All'inizio temevo che la procedura sarebbe stata macchinosa ma in realtà basta ricordarsi di tenere lo smartphone a portata di mano e ciò non comporta nessuna ulteriore perdita di tempo.Nel complesso la mie esperienza di utilizzo è assolutamente positiva al punto che ho configurato l'autenticazione a due fattori anche di un secondo indirizzo email sempre tramite quest'app.

Pros

Microsoft Authenticator permette di effettuare l'autenticazione a due fattori su molti dei programmi che lo richiedono in maniera rapida, pratica ed efficace.Risulta possibile salvare sullo stesso dispositivo più di un account.La notifica per confermare l'accesso arriva rapidamente e l'operazione di conferma tramite impronta digitale o pin è molto veloce.

Cons

Nei mesi di utilizzo del software non ho riscontrato nessun problema od inconveniente che potrebbe portarmi a sconsigliarne l'utilizzo ad un potenziale cliente.

Review Source

SN

Samuel N.  
IT manager  
Computer Software  
Used the software for: 2+ years

### "Ehance cyber security with Microsoft authenticator "

May 9, 2023

5.0

Pros

Ease to use and adopt FlexibleValue for money

Cons

Limited data securityLimited no of language

Review Source

Vanessa F.  
Suporte  
Facilities Services  
Used the software for: 6-12 months

### "Facilita muito minha vida"

April 27, 2023

5.0

Pros

Preenche automaticamente as senhas em qualquer aplicativo ou site que ja tenha logado antes o que facilita muito e tudo de forma muito segura sempre exigindo a validação por biometria para poder inserir a senha

Cons

Alguns sites não consegue identificar o usuário caso seja um login diferente do padrão de email ou CPF

Review Source

KA

Komal A.  
Senior Manager - Finance  
Retail  
Used the software for: 2+ years

### "Microsoft Authenticator for Two Factor Authentication"

August 6, 2023

5.0

I really like to use Microsoft Authenticator for authenticating almost each and every business and personal access. It is a simple app and has user friendly interface.

Pros

Microsoft Authenticator is a useful application and provides two factor authentication safety to the applications and sensitive data. It provides a layer of security and restrict unauthorized access to data.

Cons

There is not such but It could have more features and password management tool.

Review Source

JS

Jose S.  
Ingeniero en Sistemas  
Wholesale  
Used the software for: Less than 6 months

### "Jose Audi Reseña "

October 5, 2023

5.0

Una app super segura y confiable para autenticar tu identidad y poder ingresar a paginas con contenido exclusivo para el usuario

Pros

Gracias a la autenticación por medio de la aplicación podemos tener un control en nuestros accesos a paginas personales o de información importante por el cual ese código que nos arroja la aplicación es nuestra llave para poder ingresar a estos sitios

Cons

en dispositivos Apple abecés me pasa que no se sincronizan a la 1 vez, debo de desinstalar la aplicación y volverla a instalar para que funcionen de manera correcta

Review Source

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