# Page 5 | Microsoft Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Microsoft Authenticator the right Authentication solution for you? Explore 402 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews

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Microsoft Authenticator

4.7 (402)

[View alternatives](https://www.capterra.com/p/219694/Microsoft-Authenticator/alternatives/)

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Last updated May 26th, 2026

# Page 5 - Reviews of Microsoft Authenticator

## Showing most helpful reviews

Showing 101-125 of 402 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Angel R.  
NA  
Design  
Used the software for: 2+ years

### "Microsoft Authenticator has saved me more times than I can count.! "

January 5, 2024

5.0

after setting it up if you lose your original device it was installed on its VERY hard to get it to work again, ESPECCIALLY if the email that was used was hacked and unrecoverable

Pros

its very easy to use, after you first set it up after that, its just open and watch it help you log into so many important accounts

Cons

the original setup was so long ago I lost the passwords I had written down

Review Source

MP

Mark P.  
IT Engineer  
Environmental Services  
Used the software for: 1-2 years

### "Best and secure authenticator"

May 5, 2023

5.0

Overall we like that we have this tool on our online app specially on our email. This is highly recommended and should be implemented by all users whether for company use or for individual use.

Pros

what i like with MS Authenticator is it gives us second layer of security in terms of verifying the users. So we feel that we are more secured and not easy to hack.

Cons

So far mothing to hate on this product for it perform well as it is used to.

Review Source

Ankit J.  
Scrum Master  
Information Technology and Services  
Used the software for: 2+ years

### "Highly Recommended"

August 4, 2021

5.0

extremely satisfied with the product and support atleast i can not use my login with ease of mind.

Pros

. give extra security for all your accounts and logins . . Can be downloaded on your phone and available for both android and ios . . Provides biometric options along with pin to access the authenticator app. . Instant notification for the approval request for your accounts. . Simple and easy layout for quick understanding .

Cons

No particular cons for it apart from sometimes the app get stuck in between biometric or pin login to access it .

Review Source

Alessio T.  
Digital Marketing Specialist  
Furniture  
Used the software for: 2+ years

### "Great for two-factor authentication"

April 23, 2023

5.0

I frequently use Microsoft Authenticator to authenticate myself in different devices and it works flawlessly every time, never a sign of letting up. I'm glad I started using it to protect my accounts.

Pros

Microsoft Authenticator is two-factor authentication software. I really liked the ease of use from the first moment. Starting to use it is very simple, just download the application and it's already working. The modern and easy-to-understand interface leaves no room for doubt.

Cons

I can not point out absolutely anything among the weak points. It has always worked perfectly during my authentications.

Review Source

FM

Fabiana M.  
Supervisor recursos humanos  
Legal Services  
Used the software for: 1-2 years

### "Validação para acesso"

April 29, 2023

5.0

Ferramenta que concentra em um único local seus acessos em produtos Microsoft de forma rápida e segura

Pros

Rapidez para conectar em páginas que tenham vínculo com Microsoft

Cons

Não há nada para citar neste aspecto atende perfeitamente o objetivo

Review Source

BA

Bhamini A.  
Freelancer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Authenticator App for me!"

July 18, 2022

5.0

Microsoft Authenticator App made my system more secure.

Pros

Easy to install give additional protection to my laptop or services i am using. I use this app everyday its very fast and never once disappoint. Must have app for extra safety of ur system/laptop/service

Cons

Only draw back is if i delete it or want to install on new phone or device it requires re-set up. I wish if there was some way to avoid that.

Review Source

LM

Lauren M.  
Client Advisor  
Financial Services  
Used the software for: 2+ years

### "Active User"

June 23, 2022

5.0

Overall great product, as a firm, we are moving towards multi-factor authentication for anything we use to product our data as well as the data of our clients and this tool makes it easy

Pros

What I like most about this software is the added security - I like that it is a microsoft product and can help secure all of the various microsoft tools I use on a day to day basis. It is a simple app on my phone that I use everyday.

Cons

I have had issues with the authenticator app on my phone when I got a new phone and had to ask IT for assistance to re-link to my profile etc.

Review Source

Henrique C.  
Desenhador  
Construction  
Used the software for: Less than 6 months

### "Optimo Software"

May 8, 2023

5.0

Já tive dificuldades em fazer login usando o referido software por 2 vezes mas tudo se resolveu.

Pros

Software muito bom para gerir as passwords. Hoje em dia com um número tão elevado de sistemas com a necessidade de usar password é complicado não ter um software destes para facilitar a nossa vida e existir uma segurança eficaz.

Cons

Software muito fácil de usar bastante seguro.

Review Source

DS

Dikshya S.  
Graduate Research Assistant  
Education Management  
Used the software for: 2+ years

### "Access denied !!"

July 15, 2023

5.0

Pros

I like how I can secure my data. My data has only my access.

Cons

Sometimes it just doesn’t give approval for sign in.

Review Source

CF

Carolina F.  
Consultora Juridica  
Judiciary  
Used the software for: 1-2 years

### "Microsoft Authenticator is Agile, easy and safe."

April 20, 2023

5.0

Agile, easy and safe. Being a Microsoft product gives you peace of mind. Highly recommend.

Pros

Agile, easy and safe. Being a Microsoft product gives you peace of mind.

Cons

It did not allow me to effect a Portuguese government digital signature/key on my phone.

Review Source

iI

itai I.  
UVMB student  
Veterinary  
Used the software for: 1-2 years

### "Good, but there's other options"

February 4, 2022

4.0

overall enjoyable, a bit late to it's competitors, have some better options which I like

Pros

Very easy to use, I have it both on my Samsung and iPhone

Cons

seems as it's better on android devices, then I would use the apple authentication service instead of this.

Review Source

SG

Steven G.  
Production Supervisor  
Insurance  
Used the software for: 1-2 years

### "Does It's Job Well"

October 26, 2023

5.0

Overall it integrates nearly seamlessly with all Microsoft products. It's a must have if you need authentication/verification, especially in relation to all that which is Microsoft.

Pros

It's works extremely for what it's designed to do. Authentication and verification is easily achieved.

Cons

At times it doesn't run perfectly, but that's not a consistent issue.

Review Source

bW

buddhi W.  
Senior Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "App to authenticate microsoft products"

April 10, 2023

5.0

I'm using this app to add an extra layer of security to my accounts.

Pros

This provides different ways of sign in to my microsoft accounts like two factor authentication sign in, passwordless sign in, OTP signin in and biometric authentication sign in. From above ways this strict the security for microsoft accounts and I can use them in multiple devices as well.

Cons

I have to have my phone with me always and I cannot connect if I lost my device.

Review Source

GJ

Gustavo J.  
Marketing Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "Security ensured"

February 27, 2024

4.0

Pros

Is a key element in the security of companies. very intuitive to use.

Cons

sometimes it is a bit tedious for the employers

Review Source

VR

Verified Reviewer  
Especialista  
Facilities Services  
Used the software for: 2+ years

### "Avaliação authenticator"

June 30, 2023

5.0

Pros

Usabilidade , interface ,velocidade e praticidade

Cons

Não tenho reclamações em relação ao serviço. Me atende muito bem.

Review Source

Kevin W.  
Supply Chain Manager  
Retail  
Used the software for: 1-2 years

### "Super simple (and free) 2FA"

May 12, 2022

5.0

We should all use 2FA instead of only having a password. There are USB dongles available from Yubikey (and others). They're great, but they're easy to forget. I always have my phone with me, though. Anytime I'm logging into Gmail, Amazon, etc from a new device, I just have use my fingerprint to open the app and get a 6-digit code. Type that in after your password, and you're in. It's not a huge inconvenience, but it guarantees I won't have a hacker trying to guess my password. The app itself is incredibly simple to use. There aren't a million features, but it does what it is supposed to do perfectly.

Pros

Authenticator makes Two-Factor Authentication fast and easy.

Cons

I wish the software integrated with more services

Review Source

CS

Carlos S.  
Integrated Management System Responsible  
Automotive  
Used the software for: 6-12 months

### "Segurança interna e dos clientes"

October 7, 2022

5.0

Facilita no meu dia a dia a getsão dos diferentes acessos e garante a retenção da informação.

Pros

Garante a segurança dos meus dados internos e no acesso a portais de clientes

Cons

A valdiade dos códigos de acesso e a velocidade da aplicação.

Review Source

DC

Diogo C.  
IT Specialist  
Automotive  
Used the software for: 1-2 years

### "Best way to keep your authentication safe"

May 15, 2023

5.0

Pros

It's very easy to use and to implement, is the best way to keep every emplyee account safe.

Cons

The only difficulty we faced is to reset the authenticator when somenthing is not working, but it's a very rare case.

Reason for choosing Microsoft Authenticator

Low price and very easy to implement.

Review Source

CQ

Christian Q.  
vendedor  
Consumer Services  
Used the software for: 1-2 years

### "best software"

November 8, 2023

4.0

Pros

que no demora tanto hace las cosas mas seguras esta mas difundido

Cons

el precio es un poco caro piden algunos datos para estar seguros de que eres tu y eso demora algunos minutos

Review Source

GNGG

Germán Nicolás Gavio G.  
Main Owner  
Performing Arts  
Used the software for: 6-12 months

### "Google o Microsoft? Microsoft."

February 25, 2024

5.0

Pros

Es mucho más seguro que Google Authenticator Lo utilizo para mantener todas mis cuentas y la de mis compañeros a salvo

Cons

Lo poco conocido que es Google se robó el mercado pero yo eligo Microsoft.

Review Source

VR

Verified Reviewer  
Microscopy Technican  
Research  
Used the software for: 1-2 years

### "Slightly annoying"

May 25, 2021

3.0

Pros

This gives me a lot of peace of mind knowing that no one can get into any of my accounts unless they have my phone. It's worth it for peace of mind especially if you handle large purchases on behalf of a large company.

Cons

There was a recent update that went from having the authenticator ask you to click approve on your phone to now requiring an additional step of scanning your fingerprint that's in your phone or putting your phones lock screen pin which is quite annoying to me. I wish it was just the approve button from before but I understand the need for additional security.

Review Source

DB

Denis B.  
DJ und Eventplanung  
Music  
Used the software for: 1-2 years

### "Verwertung "

May 12, 2023

5.0

Pros

Es hat eine Benutzerfreundlichkeit und ist einfach zu bedienen

Cons

Ich kann bis jetzt nicht klagen die App ist spitze

Review Source

Linh P.  
Auditor  
Accounting  
Used the software for: 6-12 months

### "A popular choice for many administrators (not users)"

October 8, 2021

5.0

It simply just works as long as its server is up. However, 2 blackouts during 6 months period without any warning or backup plan show how unprepared it is to be used as a sole gatekeeper for a corporation.

Pros

The application is available on mobile (iOS & Android). We specifically use it for VPN access and it gives users many options to authorize access includes passwordless, one-time passcode, or biometric authorization. The authenticator has a straightforward design and user friendly.

Cons

The Microsoft server was blackout twice during the last 6 months. During that time, no one can log in to the system. Each blackout lasts 3-4 hours without any backup plan.

Review Source

Zyren Christian D.  
IT Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Microsoft Authenticator for our MFA"

July 10, 2021

5.0

MS Authenticator elevates the ways of security of our accounts thru 2FA. I'm happy with the services and features that MS Authenticator offers to us.

Pros

MS Authenticator has a distinctive features unlike with Google Auth, It's easy to connect to you microsoft account/Azure. Security level and authentications are stronger with MS Authenticator, you can either use the notify feature from the app itself or set the 2FA thru SMS or call

Cons

I dont have anything to dislike in particular on this app. I have a good connection with it and as IT support I didn't have any trouble from my colleagues using this app.

Review Source

CC

Crystal C.  
Cashier  
Retail  
Used the software for: 2+ years

### "Absolutely love it!"

February 6, 2022

5.0

Pros

Its so simple to use, anyone can use it. Plus its totally safe!

Cons

Nothing bad to say about it,but switched from password1 and like 100 times better!

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

Password1 was constantly crashing!

Review Source

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