# Page 9 | Microsoft Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Microsoft Authenticator the right Authentication solution for you? Explore 402 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews

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Microsoft Authenticator

4.7 (402)

[View alternatives](https://www.capterra.com/p/219694/Microsoft-Authenticator/alternatives/)

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Last updated May 26th, 2026

# Page 9 - Reviews of Microsoft Authenticator

## Showing most helpful reviews

Showing 201-225 of 402 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
QA  
Computer Software  
Used the software for: 1-2 years

### "Microsoft Authentificator"

November 5, 2023

5.0

Pros

Accessing protected data securely with the Microsoft Authenticator app was a great experience.

Cons

I did not have a negative experience with Microsoft Authenticator app.

Review Source

Januar D.  
property  
Marketing and Advertising  
Used the software for: 6-12 months

### "the authenticator makes me feel safe"

April 4, 2021

5.0

My google account is safer from hacking, such as gmail, gdrive, facebook and other important data stored on electronic media

Pros

very easy to use for everyone, has no features that confuse users

Cons

I, maybe even everyone likes this software, because it can keep our sites or social media accounts safe from hacking

Reason for choosing Microsoft Authenticator

because it is easy to use and better than other products

Review Source

Willian R.  
DBA  
Food & Beverages  
Used the software for: 6-12 months

### "Easy to implement dual authentication"

April 27, 2021

5.0

We use the authenticator as a security tool for several applications that have native integration.

Pros

The timing is stable and works perfectly. easy to access and use the code. allows multiple profiles. compatibility with various tools.

Cons

The consultation material for building applications using Authenticator was not easily accessible on the manufacturer's website.

Review Source

Matthew B.  
Technical Product Lead  
Financial Services  
Used the software for: Less than 6 months

### "Dual Factor Authentication without frills"

October 17, 2021

5.0

It is an easy installation for many of the Microsoft services. It just works.

Pros

Non-obtrusive and very light-weight tool for adding a second layer of security to my laptop/services.

Cons

I do wish that this application was extended to all the services offered by Microsoft. Dual Factor authentication is essential in today's world.

Switched from

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)

Company software stack is mostly Microsoft-based.

Review Source

CP

Cynthia P.  
Staff accountant  
Accounting  
Used the software for: 2+ years

### "Secure Access Guaranteed!"

June 29, 2021

5.0

Overall, it's been a great experience working with Microsoft Authenticator. It helps guarantee that all our information stay private and safe.

Pros

In order to login to work, we've been using Microsoft Authenticator to just add an extra layer of security. It gives us peace of mind knowing everyone is able to login securely.

Cons

I have no complaints so far. Our experience with Microsoft Authenticator has been positive. No negative comments.

Review Source

sP

sapnaka P.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Adds extra security to my accounts"

May 16, 2023

5.0

Pros

This app gives an extra layer of security to my accounts by preventing unauthorized access even though the attacker has my account password. This operates as a two factor authentication tool and it requires password and mobile phone to get the code generated by this app. So attackers won't be able to login since the attacker doesn't have the mobile device to get the code.

Cons

Once I lost my phone and I was not able to login to that account.

Review Source

FG

FATMA G.  
Dealer Management Specialist  
Automotive  
Used the software for: 1-2 years

### "Gateway for VPN"

April 23, 2021

4.0

Overall i am satisfied with the product, as it is mandatory for my daily job. Only having two apps separately for mobile and computer is time wasting.

Pros

I am using Authenticator every day to connect VPN. You receive new passowrd each day and connect with it. It is necessary app for my daily work.

Cons

The only negative thing is that it is a separate software when you connect mobile. I need to load an open Microsoft Intune for my mobile to open my mailbox and other files. But when you connect from computer, you use Authenticator. I don't understand why they are not a one app only.

Review Source

VR

Verified Reviewer  
Head of People  
Financial Services  
Used the software for: 6-12 months

### "Valoración de Microsoft Authenticator"

October 7, 2023

5.0

Facilita las funciones y me dio la confianza y adaptabilidad de seguridad con las solicitudes de TC, etc.

Pros

La facilidad, seguridad y confianza que brinda al tener instalado Microsoft Authenticator; principalmente en el uso de verificación de contraseñas, utilización de tarjetas de crédito, etc.

Cons

No tengo comentarios en contra en las funciones que he utilizado; ha sido muy amigable, estoy convencida.

Review Source

Jason W.  
IT Support  
Information Technology and Services  
Used the software for: 1-2 years

### "Perfect for Microsoft apps"

August 10, 2021

5.0

Pros

Works well, I like the pin number system, easier than typing a one time code

Cons

Not quite a fleshed out as its competitors, but different enough to stand out

Review Source

OR

Orlando R.  
IT Technician  
Construction  
Used the software for: 2+ years

### "Easy Setup"

August 10, 2022

5.0

Pros

After registering my account using the QR code scan. I find it quick to sign in to my account without having to use the verification code, but to approve the push notification.

Cons

The QR code doesn't always work when registering, and I have to use the url link to do so.

Review Source

KR

Kristin R.  
Senior Graphics Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A New Tool for Sign On Protection"

June 8, 2022

5.0

Overall, I've used Authenticator for successful sign-on attempts to both Microsoft Teams and Outlook. Sometimes you don't realize Authenticator is needed to sign-on, so make sure to check your app for notifications.

Pros

I've used Authenticator for 2+ years now (since the pandemic) and it has been a useful tool for providing sign-on protection to both Outlook and Teams chat.

Cons

Sometimes you have to Authenticate multiple times in order to "unlock" the apps.

Review Source

Godfrey C.  
Technical Quality Manager  
Tobacco  
Used the software for: 2+ years

### "Microsoft Authenticator review"

July 11, 2021

5.0

Using Microsoft Authenticator enables more secure and trustworthy authentication processes across various devices and platforms. I am overly pleased with our experience.

Pros

No one can use your credentials, even if they are leaked. In this product, this is another security layer.

Cons

if you do not have the app handy, you will not log in. This, in itself, can as well be the strength.

Review Source

Shubham S.  
Web Development Intern  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use application for two-factor authentication!"

August 10, 2021

4.0

It has been good and handy.

Pros

It has been easy to enable the two factor authentication on various handles and use two factor authentication for the same. Even if new code generates the previous code remains valid for a few seconds if microsfot authenticator is used.

Cons

It is hard to setup the application as there are a few steps to go through.

Review Source

WN

Wendy N.  
Underwriting Support  
Insurance  
Used the software for: 1-2 years

### "Easy to use and reliable "

October 2, 2023

5.0

Pros

Its is very easy to set up and use. Has never failed to work either

Cons

absolutely nothing - does the job perfectly

Review Source

XA

Xorla A.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Extra security, less stress"

May 26, 2021

5.0

I have loved every single bit of the experience. No problems using it whatsoever.

Pros

For my work, I use quite a number of software and applications requiring secure logins. And syncing all my devices for convenience greatly increases my risks for unauthorized access. Microsoft authenticator changed that and made my management of access codes and passwords much easier. The extra layer of security provided certainly doesn't hurt.

Cons

There is nothing I dislike about this software. It does exactly what I need without too much fuss and complication.

Review Source

Rachel H.  
Project Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Remote Project Manager "

September 14, 2022

4.0

Pros

I liked that it provided access to many Microsoft based email accounts as my company was updating the email addresses for all employees.

Cons

Too many authentications per log in - I need to type a passcode twice and open the app to click the notification.

Review Source

VR

Verified Reviewer  
Technical Consultant  
Computer Software  
Used the software for: 2+ years

### "Does its job"

June 27, 2021

5.0

Positive because I only set it up once and forgot that I have it installed.

Pros

During 2-factor authentication, this app saves me the hassle of waiting for the SMS to be received and I can just use the Office apps on my mobile phone without entering my credentials every time

Cons

Nothing to mention other than it was not very clear for me how to remove a work account once I no longer need it

Review Source

RG

Richard G.  
Application Scientist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easily allows me to log on to my work accounts without 2FA"

August 2, 2021

5.0

Pros

I'm able to use Microsoft Authenticator on my phone/laptop to log in to my work accounts. Before, I was required to receive a text and copy over a number. Sometimes these texts took minutes to arrive. Now I can log on in seconds.

Cons

Although it's easy to use, I have to set it up on every device. There should be an option to quickly copy over settings to save time.

Review Source

Ankur K.  
Programmer Analyst Trainee  
Computer Software  
Used the software for: 6-12 months

### "Best alternative for OTP method"

May 15, 2021

5.0

Pros

No need of OTP. Just open MFA and use the code for login. The app is smooth and it is locked by phone's fingerprint.

Cons

No app for windows platform. App is present only in android platform. The app doesn't contain it's own password. If phone is not locked then anyone can access the app.

Review Source

SP

Sergio P.  
Financial Services Representative  
Financial Services  
Used the software for: 6-12 months

### "Straightforward Authenticator"

June 15, 2021

5.0

I haven't had any real issues, in that I've been able to get into my accounts and access it whenever I need.

Pros

It keeps accounts secure. This simply works. It sends near instantaneous text messages, and the app is stable. Multifactor authentication isn't rocket science, and this keeps it easy.

Cons

It can be difficult to explain how to use a standalone authenticator app to older coworkers, however this is easily mitigated by either texting the code or sitting down with them.

Review Source

KC

Kim C.  
Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use "

May 6, 2022

5.0

Overall I have found this very easy to use without any issue. There seems to be helpful hints located in the app and in the pop up on the computer if you’re confused as to what you need to do.

Pros

I like that this software is easy to use once you have downloaded the app. When you go to open up your email a pop-up will appear from the software asking you to check your app to approve the sign in. It’s been as easy as getting your fingerprints or putting in a pin and approving access and then you should be good for the rest of your login.

Cons

The software does require you to be able to download an app onto our device so that you can verify your identity. This could prove problematic if you have people who still use flip phones.

Review Source

WR

William R.  
student  
Education Management  
Used the software for: 1-2 years

### "If you have Office 365 it's the best bang for buck password manager"

April 20, 2021

4.0

Overall, as a MS 365 user this is more than good enough for daily use. It doesn't have all the advanced features of some other managers but for being free with my office software it's worth the loss of those features.

Pros

I love how it syncs seamlessly with Microsoft Edge browser while also keeping all my 2FA codes. It makes sense to just have them in one place.

Cons

If you switch devices often, restoring from backup is a bit of a pain if you don't already know to skip the default setup screen to get to where you can chose to restore from backup.

Review Source

DB

Daniel B.  
TeamLead Cusomer Support  
Information Technology and Services  
Used the software for: 2+ years

### "Fine tooling for MFA"

July 16, 2021

4.0

We use Microsoft services and at first we didnt use MFA at all. For MDM this app is really usefull.

Pros

The easy way to implement this software. Als the notify is pushed on login. This is really usefull! Also you can store your passwords in it.

Cons

I would like a tool to integrate with Google authenticator. Or this app should support more software so we need less apps.

Review Source

PA

Pauline A.  
Research Assistant  
Research  
Used the software for: 2+ years

### "Microsoft Authenticator in the workplace"

November 3, 2023

5.0

Pros

I often have a message sent to my mobile for verification if I am using a different computer than usual, I then use the number sent to log on. I like the safety feature, I feel that my email is very safe and private.

Cons

I guess the way it works means I have to use my mobile in order to verify, luckily I always have my mobile with me.

Review Source

AP

Aneury P.  
Lic. En administracion de empresas  
Tobacco  
Used the software for: 2+ years

### "It is a phenomenal tool"

September 16, 2021

5.0

My personal experience with this application is highly positive because of the security it offers me.

Pros

The ones I like the most about Microsoft Authenticator, the unique authenticity it gives me.

Cons

I have no negative part of this software.

Review Source

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