# intranet.ai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about intranet.ai Software - reviews, pricing plans, popular comparisons to other Intranet products and more. Source: https://www.capterra.com/p/219722/intranet-ai --- # intranet.ai Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) intranet.ai ## What is intranet.ai? Intranet.ai is a ready-to-go company intranet for Microsoft 365 and SharePoint Online, fully integrated with Microsoft Viva. It works with your company's Microsoft 365 subscription, integrated with Microsoft Teams and Sharepoint Online. It provides an immediate intranet to suit users' needs with a cost and time-effective solution for any industry. Intranet.ai is fully customizable, has +40 vertical applications, and can be purchased as a Saas or Managed solution. ## What is intranet.ai used for? [Intranet](https://www.capterra.com/intranet-software/) Top alternative Featured Overall rating Based on 98 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price €3650 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for intranet.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intranet.ai/&name=intranet.ai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### intranet.ai 4.7 (98) VS. [4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting Price €3650 Per Feature, Per Year Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (98) Ease Of Use 4.8 (5,422) Value For Money 4.5 (83) Value For Money 4.8 (3,354) Customer Service 4.9 (94) Customer Service 4.9 (3,234) ## intranet.ai alternatives [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [4.4 (5,438)](https://www.capterra.com/p/1167/SharePoint/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/1167/SharePoint/) Highest Rated [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) [4.9 (89)](https://www.capterra.com/p/230087/Huler-Hub/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230087/Huler-Hub/) [Origami Connect](https://www.capterra.com/p/174524/Origami-Connect/) [4.8 (41)](https://www.capterra.com/p/174524/Origami-Connect/reviews/) Starting price $17500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174524/Origami-Connect/) [View all alternatives](https://www.capterra.com/p/219722/intranet-ai/alternatives/) ## FAQs about intranet.ai Overview ### Which roles and teams benefit most from intranet.ai? intranet.ai is most used by IT leaders, internal communications teams, HR staff, and digital project managers. IT administrators and CIOs use it to centralize knowledge, improve search, and manage integrations, while communications, marketing, and HR teams streamline employee updates, content publishing, onboarding, and collaboration across departments. Answer based on 98 reviews Overview ### What company size and industries is intranet.ai built for? intranet.ai is for midsize businesses and enterprises, with 38% of reviewers from midsize companies and 37% from enterprises. It targets organizations needing a modern intranet or digital workplace in Microsoft 365, especially in Utilities at 7%, plus Information Technology and Services and Financial Services at 6% each, primarily for intranet use. Answer based on 98 reviews Features and Usability ### What are the key features of intranet.ai? intranet.ai includes core intranet features such as content management, document management, activity/news feeds, search, and employee profiles. Differentiating capabilities include SharePoint web parts, Microsoft 365 and Active Directory integration, Teams alerts for published news, guided page tours, and customizable pages, forms, and navigation menus. Answer based on 36 reviews Overview ### How well does intranet.ai work for building a company intranet? intranet.ai works well for building a SharePoint-based company intranet that centralizes communication, content, and daily tools. Enterprise teams and distributed organizations often value the Microsoft 365 integration, custom web parts, and project support, while some note slower adoption, accessibility gaps, or limited graphic flexibility after launch. Answer based on 28 reviews Integrations ### Which third-party tools and platforms does intranet.ai integrate with? intranet.ai integrates with Microsoft Teams, Microsoft Outlook, and OfficeTools. Reviewer feedback centers on Microsoft Teams for alerts, notifications, access from desktop and mobile, and collaboration around news and project communication. Outlook appears in meeting room booking workflows, while OfficeTools is mentioned for reducing duplicate information. Answer based on 26 reviews Getting Started and Support ### How easy is it to onboard and train a team on intranet.ai? intranet.ai offers live online sessions, webinars, and documentation, with reviewers describing hands-on guidance during setup and training. Most team members can get started without deep SharePoint knowledge, but content editors, admins, and decentralized nontechnical staff often need more time, practice, and explanatory sessions to work independently. Answer based on 12 reviews Getting Started and Support ### What customer support options does intranet.ai offer, and how do users rate the experience? intranet.ai offers email/help desk, a knowledge base, and phone support. Users generally describe support as responsive, competent, and available throughout setup, launch, and ongoing use, with clear guidance and effective problem solving. A few note some uncertainty around support hours and who to contact for specific issues. Answer based on 24 reviews Features and Usability ### Is intranet.ai easy to use for employees and admins? intranet.ai offers an interface that feels clear, modern, and easy to learn for both employees and administrators. Many teams value the structured menus, search, and guided navigation, while some admins find backend tasks, document library setup, and deeper visual customization less intuitive, especially within SharePoint limits. Answer based on 36 reviews Features and Usability ### How customizable is intranet.ai for company needs? intranet.ai supports practical customization for pages, content, and selected workflows, especially for companies already using Microsoft 365. Many teams like the ready-made components and tailored web parts, but customization can feel constrained by SharePoint, particularly for branding, fonts, layouts, notifications, and specialized internal process requirements. Answer based on 27 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Content Management 4.5 (57) 92.98% of 57 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Document Management 4.3 (38) 84.21% of 38 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Access Controls/Permissions 4.6 (37) 94.59% of 37 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity/News Feed 4.4 (37) 72.97% of 37 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity Customizable Branding 4.0 (35) 77.14% of 35 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Search/Filter 4.3 (35) 77.14% of 35 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria intranet.ai 41 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Allows users to publish blogs on social site Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Create, save, and store files Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Manage and support multiple languages Adjust communications based on previous interactions or personal preferences Create, manage, and track policies and procedures within an organization Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes An informational database that allows users to add, delete, or revise content Create, design and manage workflows for repetitive tasks Features 4.4 (98) 4.4 Based on 98 reviews ## Pricing Value for money 4.5 (83) Free Trial Basic €3,650 Per Feature,Per Year Value for money 4.5 (83) 4.5 Based on 83 reviews ## Support, customer service and training options Customer Service 4.9 (94) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (94) 4.9 Based on 94 reviews ## User reviews Overall rating 4.7 Based on 98 reviews Filter by rating 5(70) 4(27) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CM Cristina M. Marketing Machinery ### "Ottima esperienza" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 7, 2026 Pros Le referenti di progetto con cui ho interagito erano molto preparate e disponibili, hanno risposto con gentilezza ad ogni mia richiesta di chiarimenti o approfondimenti e hanno fatto di tutto per venire incontro alle necessità aziendali. Cons Se proprio dovessi trovare un fattore svantaggioso posso dire che, talvolta, non è stata efficace la possibilità di contatto telefonico tramite il centralino. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Il prodotto utilizzato in precedenza non soddisfava più le necessità aziendali Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Stefania R. Impiegata Utilities ### "Intranet.ai una garanzia...e soprattutto Greta ;)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 1, 2025 Molto positiva e soddisfacente! ottimo strumento e team molto preparato, disponibile e gentile, pronto ad accogliere sempre le richieste del cliente e a offrire le soluzioni migliori. Pros Offre molte web part interessanti ed è flessibile. è funzionale e di facile utilizzo e il team di assistenza é sempre pronto a consigliarti e proporti nuove soluzioni. Cons Alcuni aggiornamenti sono un po' macchinosi (come il settaggio delle librerie documentali); la gestione del "sotto\_sito" non sempre intuitiva. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Manuel B. Software Developer Automotive ### "Servizio straordinario e attenzione al cliente al top!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2025 Pros Ho apprezzato moltissimo la cura e la disponibilità del personale nel proporre un prodotto perfettamente in linea con tutte le nostre esigenze e richieste specifiche. Cons Il costo del servizio è piuttosto alto, anche se proporzionato alla qualità offerta e all’attenzione al cliente. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Marco C. it manager Automotive ### "Più produttività e meno confusione: un grande passo avanti" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 13, 2025 nel complesso una buona esperienza personale molto qualificato e prodotto conforme alle aspettative. Pros la professionalità della persona assegnata, sempre cortese disponibile e sicuramente competente che ci ha permesso di portare a termine il progetto in tempi brevi Cons il costo è leggermente sopra la media rispetto ai competitor ma comunque in linea al prodotto consegnatoci Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF SILVIA F. Responsabile Marketing Automotive ### "Un prodotto davvero versatile e di facile utilità" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2025 Pros La praticità delle soluzioni, anche per chi non ha dimestichezza immediata con Sharepoint. Con pochi tool è in grado di offrire un layout d'impatto e di tendenza. \[nascosto contenuto sensibile\], la nostra consulente, è stata davvero una guida essenziale senza la quale tutto questo avrebbe comportato una fase di apprendimento per la modifica in autonomia molto più lunga e complessa. Cons Al momento nulla, i prodotti a nostra disposizione soddisfano a pieno il desiderata e le necessità aziendali di comunicazione intrareparto. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Abbiamo deciso di migliorare quella creata internamente per sfruttare a pieno lo strumento Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FN Francesca N. Analista funzionale Financial Services ### "Professionalità, competenza e disponibilità" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2025 L'esperienza è stata ottima: è stato un piacere lavorare su un prodotto e con delle persone nella consapevolezza di potersi affidare, senza ansie, non dovendo presidiare continuamente o sollecitare, ma nella tranquillità di poter contare su professionalità, competenza e disponibilità. Pros Fin dal primo contatto, la referente di intranet.ai si è dimostrata altamente professionale, sempre disponibile, contraddistinta da cortesia e gentilezza e pronta a rispondere a qualsiasi domanda, a mediare le diverse esigenze a noi interne e a fornire informazioni chiare e dettagliate. Il suo supporto è sempre stato efficiente e risolutivo, oltre che tempestivo. Il progetto è stato pianificato in maniera puntuale, ma contemporaneamente flessibile, riadattandosi alle nostre richieste e accogliendole. La nostra nuova intranet aziendale rappresenta un salto di qualità rispetto alla precedente; lo strumento è molto intuito, piacevole, attraente e ricco di risorse utili e funzionali a migliorare drasticamente l'esperienza lavorativa. Cons Nulla da segnalare. Certamente il prodotto non è altamente personalizzabile ma è da mettere in conto e giustamente insito nelle caratteristiche stesse di SharePoint. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Linda K. Communications Manager Media Production ### "Eine sehr erfolgreiche und tolle Zusammenarbeit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 Allgemein gesehen war es wirklich eine hervorragende und sehr tolle Erfahrung. Wir sind wirklich froh, dass wir uns intranet.ai für die Zusammenarbeit ausgesucht haben und werden intranet.ai in jedem Fall weiterempfehlen. Pros Was mir am meisten gefallen hat, war, wie lösungsorientiert und zuverlässig die Zusammenarbeit mit Serena und intranet.ai war. Wir haben immer hilfreiche und fachliche Antworten auf unsere Fragen bekommen. Es war wirklich eine sehr angenehme Zusammenarbeit. Cons Ein ganz ganz kleiner Punkt: Wir wussten nie, wann genau intranet.ai für uns erreichbar ist. Und für was wer unsere Ansprechperson ist. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Dirk K. Admin Media Production ### "Sinnvolle Sharepoint-Erweiterungen / grossartiges Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2025 Das Team, daß uns beim Launch unterstützt hat, hat für alle Herausforderungen eine Lösung gefunden.. eine beeindruckende Unterstützung. Pros Sinnvolle hilfreiche Erweiterungen für Standard-Sharepoint-Funktionen, das Team, was bei der Ersteinrichtung hilft, ist erfahren, flexibel und großartig. Cons wir haben keinerlei negativen Erfahrungen gemacht Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UI Umberto I. PMO Utilities ### "Cronaca di un successo annunciato" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 17, 2025 Dal primo incontro con i referenti di prevendità è emersa una spiccata comprensione delle nostre necessità e disponibilità ad una collaborazione. La soluzione consente l'implementazione anche di strutture complesse in tempi ragionevoli e ad un ottimo rapporto qualità-prezzo. Sono state allocate risorse tecnicamente e funzionalmente molto preparate, perfette per un contesto binazionale come quello del TMB-Geie. Ci sono stati dati consigli utili in ogni fase di preparazione e follow-up conciliando il piano di progetto anche nostri imprevisti. I nostri utenti interni hanno visto da subito il salto di qualità rispetto alla piattaforma precedente. A breve valuteremo l'implementazione dinuove funzionalità. Pros \- Confronto preliminare coinvolgente ed efficace - Rapida comprensione della complessità del contesto - Velocità di implementazione e gestione - Follow-up in tutte le fasi con professionisti Cons Ad oggi abbiamo dovuto evitare l'utilizzo di un font non standard per evitare eventuali sorprese in fase di aggiornamento del framework o di Sharepoint Switched from [Apache Tomcat](https://www.capterra.com/p/228528/Apache-Tomcat/) Obsoleto, complesso da gestire e non integrato con autenticazione utente. Alternatives considered [Alfresco Digital Business Platform](https://www.capterra.com/p/52548/Alfresco-One/) Reasons for choosing intranet.ai Rapporto qualità prezzo e semplicità di implementazione Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS LAurent S. Assistente alla gestione della documentazione Logistics and Supply Chain ### "INTRANET.AI IL TUO SITO E GIA QUI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2025 Ottima, consulente super gentile e disponibile, servizio ben organizzato e completo Pros La semplicità e l'efficienza, e possibile infatti che anche una persona che non ci ha mai lavorato, sia capace di poter interagire con la piattaforma Cons Si potrebbe andare a migliorare la scelta di modifiche, per esempio creando stili Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219722/intranet-ai/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft SharePoint vs intranet.ai](https://www.capterra.com/compare/1167-219722/SharePoint-vs-intranet-ai)