--- title: "UNGUESS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UNGUESS Software - reviews, pricing plans, popular comparisons to other Performance Testing products and more." source_url: "https://www.capterra.com/p/219803/Unguess/" page_type: "product" language: "en" --- # UNGUESS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UNGUESS ## What is UNGUESS? Make better decisions for your digital solutions Launch effective testing. Engage a real crowd of skilled humans. Get powerful insights and answers at any time needed. With UNGUESS you have much more than a crowdtesting platform: it’s everything your digital solutions deserve, in one place ## What is UNGUESS used for? [User Testing](https://www.capterra.com/user-testing-software/)[Performance Testing](https://www.capterra.com/performance-testing-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UNGUESS?[Manage this product listing](https://www.g2.com/products/unguess/claim_requests/new?auto=true) ## UNGUESS Overview Updated September 2026 AI summary UNGUESS is a cloud-based platform for businesses of all sizes seeking to manage software quality and security. Covering automated, performance, and user testing, it offers features like load testing, web and mobile testing, regression testing, and issue tracking. Its activity dashboard and bug tracking tools help teams coordinate testing workflows and address software issues efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UNGUESS 5.0 (3) VS. [### Phishing Tackle](https://www.capterra.com/p/189736/Phishing-Tackle/) [4.9 (37)](https://www.capterra.com/p/189736/Phishing-Tackle/reviews/) Starting Price Contact vendor Starting Price $30 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (37) Value For Money 4.7 (3) Value For Money 4.9 (37) Customer Service 4.7 (3) Customer Service 5.0 (37) ## UNGUESS alternatives [WithSecure Business Suite](https://www.capterra.com/p/168488/Business-Suite/) [4.8 (9)](https://www.capterra.com/p/168488/Business-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168488/Business-Suite/) [Trend Micro](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/) [4.3 (63)](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/) [Mailosaur](https://www.capterra.com/p/201911/Mailosaur/) [4.8 (20)](https://www.capterra.com/p/201911/Mailosaur/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201911/Mailosaur/) [Rainforest QA](https://www.capterra.com/p/259726/Rainforest/) [4.9 (17)](https://www.capterra.com/p/259726/Rainforest/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/259726/Rainforest/) ## FAQs about UNGUESS Overview ### What company size and specific industries is UNGUESS built for? UNGUESS is designed for corporations and startups that need fast, reliable testing for software quality and user experience. It fits both large enterprises and smaller companies, especially those in technology-driven sectors that depend on accurate testing to improve software performance and experience. Features and Usability ### What are the key features of UNGUESS? UNGUESS offers quality assurance and security testing, plus testing management for organizing software testing workflows. Common features include bug tracking, issue tracking, activity dashboard, load testing, mobile testing, regression testing, UI testing, and web testing for covering multiple application types and testing phases. Integrations ### Which third-party tools and platforms does UNGUESS integrate with? UNGUESS integrates with 6 third-party tools for project tracking and team communication: Azure DevOps, Jira, Pivotal Tracker, Redmine, Slack, and Zapier. These catalog integrations connect issue tracking, collaboration, and automation workflows across development and support teams. Getting Started and Support ### What customer support options does UNGUESS offer? UNGUESS provides email/help desk, phone support, and chat. These channels give users direct ways to reach support for account questions, setup issues, or troubleshooting. No reviewer feedback on support quality is available here, so response times, helpfulness, and common frustrations cannot be assessed from the provided data. ## Features AI summary Based on 523 Performance Testing reviews Capterra reviewers highlight these as the features buyers care about most when comparing performance testing software: - **Testing Scripts** (**42%** of reviewers rated this feature as critical) - **Test Performance Metrics** (**49%**) - **Bug Tracking** (**34%**) UNGUESS includes **Bug Tracking**, which helps teams log issues and follow them through resolution during performance testing. However, it does not include **Testing Scripts** or **Test Performance Metrics**. Instead, it offers other capabilities that reviewers also consider important, including **Load Testing** (**48%**) and **Mobile Testing** (**53%**). These features help businesses evaluate how applications perform under demand and across mobile environments, providing teams with better visibility into stability, user experience, and release readiness. Bug Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor and track bugs and issues in the system. Load Testing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Test applications through the cloud Mobile Testing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Test the ability of mobile applications Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Issue Tracking Record and follow the progress of every issue Quality Assurance Systematic evaluation of various aspects of a project or service to prevent defects or issues UNGUESS 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Bug Tracking: Monitor and track bugs and issues in the system. - Issue Tracking: Record and follow the progress of every issue - Load Testing: Test applications through the cloud - Mobile Testing: Test the ability of mobile applications - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Security Testing: Uncovers vulnerabilities of the system and determines whether system data and resources are protected from possible intruders - Testing Management: Test specific APIs to determine if systems are properly functioning - Web Testing: Checks web applications or websites for issues or bugs --- Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Redmine](https://www.capterra.com/p/212445/Redmine/)[ Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)[ Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User MD Information Technology and Services ### "Really effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 12, 2023 very very positive, effective and real good value for moneys Pros Unguess is the best to evaluate software in multichannel and multilingual environments Cons sometimes the "prioritY" assigned to bugs is a bit confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Stefano G. Head of R&D Internet ### "UNguess made our innovation possible" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2023 Experience was great, both sales and support was always responsive and let us focus on our side of the business.Really, unguess make it possible for us to deliver a new product:1) providing early test data using an early version of the product that would never be possible to use on the market2) gave us confidence in deploying the product to the market because final product was tested by hundreds of real people and vast majority of bugs were already been discovered.Thank you Unguess! Pros 1) Timely Support During Early Development: As we embarked on the initial stages of our product development, UNGUESS was there to guide and assist. Their support was invaluable during this crucial phase, ensuring we're properly planning and leveraging the resources (testers) they've provided.2) Diverse Testers & Comprehensive Device Coverage: One of the standout features of UNGUESS is their ability to provide testers tailored to our specific needs. Whether we required testers from certain locations, genders, or ethnicities, or even specific devices, they had us covered. This allowed for a more comprehensive and representative testing phase.3) Invaluable Aggregated Feedback: The feedback we received wasn't just extensive, it was meticulously aggregated and structured. This made it easier for us to parse, understand, and implement the necessary changes to our product, enhancing its overall quality and user experience.4) Rapid Data Collection: The efficiency of UNGUESS cannot be overstated. In just a week, they delivered an amount of data and feedback that would typically take months to gather. This not only sped up our development process but also provided insights that were timely and actionable. Cons Really some minor issues:1) Especially in the first test round some users didn't follow instructions. It's important to notice that that first test round was made with a "alpha version" of the app that has few documentation and a bunch of bugs.2) On some of the tests we've noticed that the devices used had some camera issue; it was pretty hard at the time to identify and get in touch with the person that did the test to dive on the problem. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Francesca M. Account Manager Online Media ### "Reliability and expertise in digital testing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2023 It's been great, we decided to confirm the collaboration after the first POC and we are now extending our collaboration to User Experience testing as well as Software Quality Pros Effectiveness and promptness in supporting our needs Cons I can't think of any specific downturn, the team was always caring and willing to help us Alternatives considered [Applause](https://www.capterra.com/p/156088/Applause/) [Global App Testing](https://www.capterra.com/p/210914/Global-App-Testing/) [UserTesting](https://www.capterra.com/p/173755/UserTesting/) Reasons for choosing UNGUESS Cheaper, offered POC, great quality of support since day 1, incredible expertise by all the people involved in the sales process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.