--- title: "id. Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about id. Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/219810/Sophia/" page_type: "product" language: "en" --- # id. Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) id. ## What is id.? Comprehensive and innovative, id. is the only Pharmacy management software that accompanies you in all aspects of the profession: business management but also patient services and point-of-sale digitization. Developed with the most advanced information technology, it has in itself all the specific functions for the management of Pharmacy groups and allows the freedom to choose a local, Cloud or Hybrid Cloud installation, guaranteeing maximum security and operational continuity. ## What is id. used for? [Pharmacy](https://www.capterra.com/pharmacy-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for id.?[Manage this product listing](https://www.g2.com/products/welcoop-cooperative-id/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### id. 0.0 VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price Contact vendor Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (102) Value For Money 0.0 (0) Value For Money 4.9 (98) Customer Service 0.0 (0) Customer Service 4.9 (96) ## id. alternatives [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) [4.0 (102)](https://www.capterra.com/p/106399/PrimeRx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106399/PrimeRx/) [BestRx](https://www.capterra.com/p/106390/BestRxWin/) [4.7 (71)](https://www.capterra.com/p/106390/BestRxWin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106390/BestRxWin/) [Plumb’s](https://www.capterra.com/p/10017811/Plumbs/) [4.9 (88)](https://www.capterra.com/p/10017811/Plumbs/reviews/) Starting price $135.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017811/Plumbs/) [RxBLU](https://www.capterra.com/p/237120/RxBLU/) [4.5 (6)](https://www.capterra.com/p/237120/RxBLU/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237120/RxBLU/) ## FAQs about id. Overview ### What company size and specific industries is id. built for? id. is designed for pharmacies of all sizes, especially modern pharmacy businesses in the healthcare and pharmaceutical retail sectors. It is built for organizations that need management software tailored to the daily operations of a pharmacy. Features and Usability ### What are the key features of id.? id. includes prescription processing, e-prescribing, medication database, and automatic refills for pharmacy operations. It also offers inventory management, purchase order management, barcode and label management, point of sale (POS), claims management, reporting & statistics, and workflow management across multi-location and multi-store settings. Getting Started and Support ### What training and onboarding options does id. offer? id. provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation serves as written reference material, and videos offer recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does id. offer? id. provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here to describe support quality, response times, or common frustrations, so the support experience cannot be assessed from user comments in this catalog. ## Features AI summary Based on 339 Pharmacy reviews Capterra data shows that buyers of Pharmacy software rank the following features as their top priorities: - **Claims Management** (**54%** of reviewers rated this feature as critical) - **Prescription Processing** (**64%**) - **Workflow Management** (**52%**) id supports all three of the features reviewers value most: **Claims Management**, **Prescription Processing**, and **Workflow Management**. Together, these capabilities help pharmacies handle reimbursements accurately, process prescriptions efficiently, and keep day-to-day tasks moving in the right order, allowing teams to reduce delays, improve operational consistency, and serve patients more effectively. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Automatic Refills Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period id. 34 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period - Barcode/Label Management: Print and scan barcode or labels - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Signature: Digitally sign online documents - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Medication Database: Find and verify prescription medications by color, shape or imprint - Mobile Access: Access software remotely via mobile devices - Multi-Store: Manage multiple teams and operations from a central location - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.