--- title: "BizAway Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BizAway Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/219818/BizAway/" page_type: "product" language: "en" --- # BizAway Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BizAway ## What is BizAway? With BizAway you can easily book your business travel. Flights, trains, hotels and car rental, you can set up your own travel policy, have centralized invoicing and 24/7 customer support. Check out all the features. ## What is BizAway used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Expense Report](https://www.capterra.com/expense-report-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BizAway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bizaway.com&name=BizAway) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BizAway 4.7 (56) VS. [4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (56) Ease Of Use 4.7 (685) Value For Money 4.7 (51) Value For Money 4.5 (517) Customer Service 4.9 (55) Customer Service 4.6 (667) ## BizAway alternatives [4.3 (2,259)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (527)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,218)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/219818/BizAway/alternatives/) ## FAQs about BizAway Overview ### What problems does BizAway solve? BizAway solves fragmented corporate travel booking, slow approval workflows, poor policy compliance, and manual expense tracking by centralizing flights, hotels, trains, invoicing, and reporting in one platform. HR, finance, travel managers, and employees benefit most by reducing admin workload, controlling costs, handling last-minute changes faster, and removing dependence on travel agencies. Answer based on 50 reviews Overview ### Which roles and teams benefit most from BizAway? BizAway is most used by travel managers, operations leaders, and executive teams that coordinate frequent business trips and need tighter control over bookings, approvals, and spending. HR, procurement, and administrative staff benefit from streamlined traveler management, policy compliance, and expense visibility, while client-facing teams keep itineraries organized and travel disruptions manageable. Answer based on 56 reviews Overview ### What company size and specific industries is BizAway built for? BizAway is designed for companies of any size that need to book and manage business travel. It fits small businesses, mid-market firms, and enterprise organizations across many sectors, including finance, transportation, hospitality, and other corporate industries. Features and Usability ### What are the key features of BizAway? BizAway includes core business travel management features like online booking for hotels, flights, and trains, plus approval workflow, travel policy management, expense tracking, and reporting. Differentiator features include mobile booking changes, accounting integration with consolidated invoicing, and multilingual customer support, which reviewers frequently cite alongside its easy-to-use interface. Answer based on 32 reviews Limitations ### Does BizAway have bugs or technical issues? BizAway works reliably for many companies, but some teams still run into occasional technical issues and booking limitations. Common complaints include train search problems, airline extras, cancellations, refunds, and special request invoices, while customer support often resolves problems quickly for travel managers, admins, and frequent business travelers. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does BizAway integrate with? BizAway connects natively to HR Cloud, Hokodo, and Okta. These integrations cover human resources, financing, and identity management, giving teams access to three third-party platforms within the BizAway catalog. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does BizAway offer? BizAway provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, and documentation and videos give users reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does BizAway offer, and how do users rate the experience? BizAway offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and quick to resolve travel issues, especially via chat and call center, though a few report occasional delays or misunderstandings before reaching a solution. Answer based on 29 reviews Features and Usability ### How well does BizAway handle hotel booking? BizAway makes hotel booking easy for business travel teams by centralizing search, payment, invoices, and policy controls. Many users like the quick booking flow, mobile access, and helpful support, while some mention limited hotel availability in certain areas, unclear room options, and occasional inaccuracies in hotel details. Answer based on 26 reviews ## Features AI summary Based on 939 Tour Operator reviews Capterra reviewers point to these as the top priorities when choosing tour operator software: - **Booking Management** (**55%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) BizAway supports all three features that reviewers rate highest: Booking Management, Reservations Management, and Payment Processing. Together, these capabilities help businesses manage trip bookings, keep reservation details organized, and handle transactions efficiently, allowing teams to deliver smoother travel operations and better customer service. Booking Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Reservations Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Booking 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Expense Tracking 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Reminders 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity BizAway 82 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Categorization/Grouping: Organize and group data or items based on various criteria - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Payments: Electronically collect payments for goods or services - Employee Self Service: Gateway through which employees can access the system - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Travel Agencies: Serves travel agencies - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (56) 4.6 Based on 56 reviews ## Pricing Value for money 4.7 (51) ### Starting price Free trial available Value for money 4.7 (51) 4.7 Based on 51 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ HR Cloud](https://www.capterra.com/p/132599/HR-Cloud/)[ Hokodo](https://www.capterra.com/p/10008858/Hokodo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (55) 4.9 Based on 55 reviews ## User reviews Overall rating 4.7 Based on 56 reviews Filter by rating 5(40) 4(15) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GD Geoffrey D. Sales manager Machinery ### "Vluchten zijn te duur" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 22, 2026 Alles is op één plaats te vinden en te boeken. Maar ze zijn te duur met vluchten en soms vind je niet alle vluchten of hotels. Pros Alles is op één plaats te boeken zowel de vluchten als het hotel als de huur auto. de klantenservice is snel via de chat. Cons Veel te duur !!! ze nemen een zeer goede marge. Vluchten, hotels en auto's kan je beter rechstreeks kopen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "Breeze through with BizAway!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 Highly pleasant experience with BizAway! It can be easily adapted to our small company and allowed for a customized platform set up based on our specific and often nuanced needs. Pros We don't do a ton of corporate travel but we rely on BizAway to streamline and cut out the middlemen. We wanted something super intuitive and easy for the team to use! Cons ZERO cons. I've been thoroughly impressed by this product and have yet to see a downside! it's smart, simple and effective! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Simona N. Office assistant Machinery ### "Recensione Bizaway" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 23, 2023 Pros la possibilità di prenotare in autonomia voli, hotel e auto senza dover passare tramite un'agenzia con conseguente perdita di tempo Cons A volte l'assistenza non è veloce o comprende al 100% la richiesta, ma con un po' di tempo si arriva alla soluzione Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Ruth E. Medical Practitioner Health, Wellness and Fitness ### "A Game-Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 27, 2023 Amazing experience Pros BizAway has been a game-changer for our company's travel management needs. The software's user-friendly interface makes booking and managing business trips a breeze. It's incredibly efficient in handling travel arrangements, expense tracking, and reporting. The platform's integration with various travel providers ensures we get the best deals and options, saving both time and money. The customer support is responsive and helpful, addressing any concerns promptly. With its powerful features and streamlined processes, BizAway is an indispensable tool for any organization looking to simplify and enhance their corporate travel experience. Cons I am mostly satisfied with the services I received Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Sombat O. Real money Real Estate ### "Entrepreneur" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2023 How can I earnings money by your program online Pros BizAway Can make me can earnings money by when we post our video some or funny video Cons BizAway make me all very good all everything Reasons for choosing BizAway Very good all everything to me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IK ilyas K. ilyaweb Writing and Editing ### "Best review app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 11, 2023 I loved this amazing app Pros Easy to use and irreplaceable,He is also good at managing travels, setting time and everything Cons Some malfunctions occur in it, such as to stop working Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alex P. CEO Health, Wellness and Fitness ### "sac" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2022 La experiencia es 100% positiva. Hemos dejado de tener personas dedicadas en exclusiva a esas tareas y hemos disminuido en un porcentaje alto los costes de los viajes. Pros El software es un software fácil e intuitivo pero sin duda lo mejor de todo es el servicio SAC del que dispone. No he visto nunca nada igual. Recomiendo la prueba porque es realmente impresionante. Cons La selección de habitaciones sigue siendo algo compleja. Es difícil para el usuario discernir entre tanta oferta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sara D. Copywriter Hospitality ### "Software semplice, intuitivo e amichevole" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 23, 2022 Dal punto di vista aziendale, offre un ottimo risparmio economico e di tempo. Riguardo ai clienti è molto intuitivo per loro e comodo da utilizzare. Pros L'interfaccia è molto intuitiva e permette di effettuare prenotazioni in pochi minuti. Molto comodo per le prenotazioni e i clienti trovano utile poter prenotare biglietti dei treni internazionali con un'unica operazione. Cons A volte è difficile trovare hotel specifici o tutte le opzioni di vitto e alloggio. Sarebbe utile inserire l'opzione autobus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Cristina M. B2b Key accoutn manager France Furniture ### "Creative-Cables loves Bizaway " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2021 Molto buona, interlocuzione con i referenti e tutto il Team eccellente, gentilezza senza fine e comprensione dei bisogni ! Pros Tutto su un'unica piattaforma per i propri viaggi di lavoro e, se non si trovasse la soluzione confacente, la chat 7/7 in più lingue è la soluzione a tutto ! Cons Le indicazioni si certe prenotazioni di Albergo sono imprecise : colazioni incluse non eseguite, parking presentato come disponibile in Hotel ma non esistente Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FP Francesco P. Dottore Commercialista Management Consulting ### "Una piattaforma smart, flessibile ed economica" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 26, 2021 Pros I prezzi e la semplicità di gestione globale dei viaggi aziendali. Cons Per adesso non abbiamo riscontrato nessuna criticità. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/219818/BizAway/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Lanes & Planes vs BizAway](https://www.capterra.com/compare/183676-219818/Lanes-Planes-vs-BizAway) [Perk vs BizAway](https://www.capterra.com/compare/171040-219818/TravelPerk-vs-BizAway)