# BizAway Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BizAway Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more.

Source: https://www.capterra.com/p/219818/BizAway

---

# 

 BizAway Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BizAway

## What is BizAway?

With BizAway you can easily book your business travel. Flights, trains, hotels and car rental, you can set up your own travel policy, have centralized invoicing and 24/7 customer support. Check out all the features.

## What is BizAway used for?

[Travel Management](https://www.capterra.com/travel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Expense Report](https://www.capterra.com/expense-report-software/)

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

### Starting price

Free trial available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for BizAway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bizaway.com&name=BizAway)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BizAway

4.7 (56)

VS.

[4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (56)

Ease Of Use

4.7 (685)

Value For Money

4.7 (51)

Value For Money

4.5 (517)

Customer Service

4.9 (55)

Customer Service

4.6 (667)

## BizAway alternatives

[4.3 (2,252)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)

[4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183676/Lanes-Planes/)

[webexpenses](https://www.capterra.com/p/140646/webexpenses/)

[4.5 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140646/webexpenses/)

[View all alternatives](https://www.capterra.com/p/219818/BizAway/alternatives/)

## FAQs about BizAway

Overview

### What problems does BizAway solve?

BizAway solves fragmented corporate travel booking, slow approval workflows, poor spend visibility, and manual invoice collection by centralizing flights, hotels, trains, policies, reporting, and support in one platform. Finance, admin, HR, travel managers, and frequent travelers benefit most from faster booking changes, tighter cost control, and less reliance on dedicated travel coordinators.

Answer based on 49 reviews

Overview

### Which roles and teams benefit most from BizAway?

BizAway is most used by executives, travel managers, operations teams, and administrative staff who need to organize business trips efficiently. Sales and business development teams use it to book travel quickly, while HR, finance, and consulting roles rely on it for policy compliance, cost control, itinerary management, and smoother traveler support.

Answer based on 56 reviews

Overview

### What company size and specific industries is BizAway built for?

BizAway is designed for companies of any size that need to book and manage business travel in one place. It fits organizations ranging from small businesses to large enterprises, including professional services, transportation, hospitality, and financial services companies such as BDO, Telepass, Autogrill, and AndBank.

Features and Usability

### What are the key features of BizAway?

BizAway includes core business travel management features like online booking for hotels, flights, and trains, approval workflows, and travel policy management. Reviewers also highlight expense tracking, centralized invoicing and reporting, mobile booking and trip changes, plus differentiators such as HR integrations, provider integrations, and multilingual customer support.

Answer based on 32 reviews

Limitations

### Does BizAway have bugs or technical issues?

BizAway works reliably for many teams, and support usually resolves technical issues quickly when they appear. Business travelers and travel managers mention occasional problems with train search, refunds, airline extras, or temporary malfunctions. The main pattern is manageable issues rather than constant instability, especially when chat support steps in.

Answer based on 19 reviews

Integrations

### Which third-party tools and platforms does BizAway integrate with?

BizAway integrates with HR Cloud, Hokodo, and Okta. These catalog integrations cover HR, payment, and identity access management tools, giving BizAway connections to core business systems used for employee data, financing, and secure login management.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does BizAway offer?

BizAway provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover shared training sessions, documentation offers written reference material, and videos support self-paced review of product steps and features.

Getting Started and Support

### What customer support options does BizAway offer, and how do users rate the experience?

BizAway offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as responsive, helpful, and quick to resolve travel issues, with competent staff and useful real-time assistance, though a few mention occasional delays or incomplete understanding before issues are fully solved.

Answer based on 28 reviews

Features and Usability

### How well does BizAway handle hotel booking?

BizAway makes hotel booking fast and centralized for business travel teams, with simple search, policy controls, and unified billing. Many companies value lower accommodation costs, self-service booking, and quick support. Some users still report limited hotel choice in less common areas, unclear room details, and occasional rate or amenity mismatches.

Answer based on 26 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Expense Tracking

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Payment Processing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reminders

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Accounting Integration

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Approval Workflow

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

BizAway 76 features

Integrate with a third-party accounting system

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Manage and monitor spending to align with the financial constraints or goals

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Organize and group data or items based on various criteria

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provide online support for your customers through live chat or help desk functionality

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Import and export data to and from software applications

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Electronically collect payments for goods or services

Gateway through which employees can access the system

Integrate with existing ERP systems

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Serves travel agencies

Global distribution system used by online travel agencies to track availability and manage reservations

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Scan and upload receipts to a central database using a mobile device

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple languages

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Create, manage, and track policies and procedures within an organization

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Receive notification of issues as soon as they occur

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.6 (56)

4.6

Based on 56 reviews

## Pricing

Value for money

4.7 (51)

### Starting price

Free trial available

Value for money

4.7 (51)

4.7

Based on 51 reviews

## Integrations

[

Okta](https://www.capterra.com/p/119653/Okta/)[

HR Cloud](https://www.capterra.com/p/132599/HR-Cloud/)[

Hokodo](https://www.capterra.com/p/10008858/Hokodo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (55)

4.9

Based on 55 reviews

## User reviews

Overall rating

4.7

Based on 56 reviews

Filter by rating

5(40)

4(15)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GD

Geoffrey d.

Sales manager

Machinery

### "Vluchten zijn te duur"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 22, 2026

Alles is op één plaats te vinden en te boeken. Maar ze zijn te duur met vluchten en soms vind je niet alle vluchten of hotels.

Pros

Alles is op één plaats te boeken zowel de vluchten als het hotel als de huur auto. de klantenservice is snel via de chat.

Cons

Veel te duur !!! ze nemen een zeer goede marge. Vluchten, hotels en auto's kan je beter rechstreeks kopen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mai M.

Managing Director

Hospitality

### "Breeze through with BizAway!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

Highly pleasant experience with BizAway! It can be easily adapted to our small company and allowed for a customized platform set up based on our specific and often nuanced needs.

Pros

We don't do a ton of corporate travel but we rely on BizAway to streamline and cut out the middlemen. We wanted something super intuitive and easy for the team to use!

Cons

ZERO cons. I've been thoroughly impressed by this product and have yet to see a downside! it's smart, simple and effective!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Simona N.

Office assistant

Machinery

### "Recensione Bizaway"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 23, 2023

Pros

la possibilità di prenotare in autonomia voli, hotel e auto senza dover passare tramite un'agenzia con conseguente perdita di tempo

Cons

A volte l'assistenza non è veloce o comprende al 100% la richiesta, ma con un po' di tempo si arriva alla soluzione

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Ruth E.

Medical Practitioner

Health, Wellness and Fitness

### "A Game-Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 27, 2023

Amazing experience

Pros

BizAway has been a game-changer for our company's travel management needs. The software's user-friendly interface makes booking and managing business trips a breeze. It's incredibly efficient in handling travel arrangements, expense tracking, and reporting. The platform's integration with various travel providers ensures we get the best deals and options, saving both time and money. The customer support is responsive and helpful, addressing any concerns promptly. With its powerful features and streamlined processes, BizAway is an indispensable tool for any organization looking to simplify and enhance their corporate travel experience.

Cons

I am mostly satisfied with the services I received

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Sombat O.

Real money

Real Estate

### "Entrepreneur"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2023

How can I earnings money by your program online

Pros

BizAway Can make me can earnings money by when we post our video some or funny video

Cons

BizAway make me all very good all everything

Reasons for choosing BizAway

Very good all everything to me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

ilyas k.

ilyaweb

Writing and Editing

### "Best review app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 11, 2023

I loved this amazing app

Pros

Easy to use and irreplaceable,He is also good at managing travels, setting time and everything

Cons

Some malfunctions occur in it, such as to stop working

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Alex P.

CEO

Health, Wellness and Fitness

### "sac"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2022

La experiencia es 100% positiva. Hemos dejado de tener personas dedicadas en exclusiva a esas tareas y hemos disminuido en un porcentaje alto los costes de los viajes.

Pros

El software es un software fácil e intuitivo pero sin duda lo mejor de todo es el servicio SAC del que dispone. No he visto nunca nada igual. Recomiendo la prueba porque es realmente impresionante.

Cons

La selección de habitaciones sigue siendo algo compleja. Es difícil para el usuario discernir entre tanta oferta.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sara D.

Copywriter

Hospitality

### "Software semplice, intuitivo e amichevole"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 23, 2022

Dal punto di vista aziendale, offre un ottimo risparmio economico e di tempo. Riguardo ai clienti è molto intuitivo per loro e comodo da utilizzare.

Pros

L'interfaccia è molto intuitiva e permette di effettuare prenotazioni in pochi minuti. Molto comodo per le prenotazioni e i clienti trovano utile poter prenotare biglietti dei treni internazionali con un'unica operazione.

Cons

A volte è difficile trovare hotel specifici o tutte le opzioni di vitto e alloggio. Sarebbe utile inserire l'opzione autobus.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cristina M.

B2b Key accoutn manager France

Furniture

### "Creative-Cables loves Bizaway "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2021

Molto buona, interlocuzione con i referenti e tutto il Team eccellente, gentilezza senza fine e comprensione dei bisogni !

Pros

Tutto su un'unica piattaforma per i propri viaggi di lavoro e, se non si trovasse la soluzione confacente, la chat 7/7 in più lingue è la soluzione a tutto !

Cons

Le indicazioni si certe prenotazioni di Albergo sono imprecise : colazioni incluse non eseguite, parking presentato come disponibile in Hotel ma non esistente

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FP

Francesco P.

Dottore Commercialista

Management Consulting

### "Una piattaforma smart, flessibile ed economica"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 26, 2021

Pros

I prezzi e la semplicità di gestione globale dei viaggi aziendali.

Cons

Per adesso non abbiamo riscontrato nessuna criticità.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/219818/BizAway/reviews/)

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Popular comparisons

[Lanes & Planes vs BizAway](https://www.capterra.com/compare/183676-219818/Lanes-Planes-vs-BizAway)

[Perk vs BizAway](https://www.capterra.com/compare/171040-219818/TravelPerk-vs-BizAway)