# BizAway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BizAway the right Tour Operator solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219818/BizAway/reviews --- BizAway 4.7 (56) [View alternatives](https://www.capterra.com/p/219818/BizAway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of BizAway Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Mai M Managing DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “We wanted something super intuitive and easy for the team to use!“ April 16, 2026 RE Ruth E Medical Practitioner Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform's integration with various travel providers ensures we get the best deals and options, saving both time and money.“ August 27, 2023 RE Ruth E Medical Practitioner Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “BizAway has been a game-changer for our company's travel management needs.“ August 27, 2023 Jose R CEOSports, 11 - 50 employeesUsed the software for: More than 2 years. “In my case, for a small/medium business, they are my perfect partner to solve all travel topics in one site and save time and money.“ April 20, 2021 ## Showing most helpful reviews Showing 1-25 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 6-12 months ### "Breeze through with BizAway!" April 16, 2026 5.0 Highly pleasant experience with BizAway! It can be easily adapted to our small company and allowed for a customized platform set up based on our specific and often nuanced needs. Pros We don't do a ton of corporate travel but we rely on BizAway to streamline and cut out the middlemen. We wanted something super intuitive and easy for the team to use! Cons ZERO cons. I've been thoroughly impressed by this product and have yet to see a downside! it's smart, simple and effective! Review Source RE Ruth E. Medical Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Game-Changer!" August 27, 2023 5.0 Amazing experience Pros BizAway has been a game-changer for our company's travel management needs. The software's user-friendly interface makes booking and managing business trips a breeze. It's incredibly efficient in handling travel arrangements, expense tracking, and reporting. The platform's integration with various travel providers ensures we get the best deals and options, saving both time and money. The customer support is responsive and helpful, addressing any concerns promptly. With its powerful features and streamlined processes, BizAway is an indispensable tool for any organization looking to simplify and enhance their corporate travel experience. Cons I am mostly satisfied with the services I received Review Source iK ilyas K. ilyaweb Writing and Editing Used the software for: I used a free trial ### "Best review app" January 11, 2023 5.0 I loved this amazing app Pros Easy to use and irreplaceable,He is also good at managing travels, setting time and everything Cons Some malfunctions occur in it, such as to stop working Review Source SO Sombat O. Real money Real Estate Used the software for: Less than 6 months ### "Entrepreneur" July 29, 2023 5.0 How can I earnings money by your program online Pros BizAway Can make me can earnings money by when we post our video some or funny video Cons BizAway make me all very good all everything Reason for choosing BizAway Very good all everything to me. Review Source Jose R. CEO Sports Used the software for: 2+ years ### "Super easy to manage all travels for my team" April 20, 2021 5.0 In my case, for a small/medium business, they are my perfect partner to solve all travel topics in one site and save time and money. Pros Saving a lot of time booking for different members of my team and myself. And also saving money. Cons Nothing. All looks good. And the user experience improving every day. Review Source DM Daria M. Photographer Photography Used the software for: 2+ years ### "Wonderful software " June 7, 2021 5.0 BizAway is very innovative and still having a new updates all the time. It’s easy to use and reliable platform. I also really like the customer service support. It makes me feel confident that in that unstable times for traveling I’ll not be “left alone” and all the possible problems will be solved at once. Pros What I like the most about BizAway is that it’s very innovative yet simple to use. The possibility to have a choice from the different providers, amazing customer support 24/7, bookings available in a few clicks. On top of that, I really appreciate that BizAway is perfect on my Iphone, which makes bookings available any time. Cons Thanks to amazing team of BizAway all little inconveniences I ever experienced while using that software were instantly fixed. Like ferries are not yet automatic but the fantastic customer support makes up for it. Reason for choosing BizAway BizAway gives a better choice of providers and has all I need for traveling at the same platform. Which makes planning of a trip faster, easier and cheaper. Review Source JG Jonathan G. Manager Construction Used the software for: 6-12 months ### "Simpliefies Business Travel, Saves Time and Money " August 16, 2021 5.0 Overall, highly recommend trying this software for business travel. Saves the company a lot of time and money by using the platform. The software is constantly improving and adapting to the changes in travel and business. The software is easy to use and customer service is second to none. It is completely customizable to our needs and enables us to monitor in real time. Pros This is a easy to use software that makes planning, managing and monitoring travel a snap. The platform is easy to use and intuitive. We are able to align the companies travel policies with the software which takes away a lot of the guesswork when travelling. With the automated options we save both time, money and other resources by letting ther system work its magic. Cons No real cons to this software so far. Customer service is awesome, and quick to assist with any questions or issues. Review Source FD Felix D. CEO Wine and Spirits Used the software for: 2+ years ### "Great Service " April 21, 2021 5.0 Bizaway is a partner for me to make my life easier during the moments where I have no time to spare in searching for flights and organising my trips. They offer a solution that not only allows better monitoring of our business trips but also a solution adapted to each company as it wishes, while having preferential rates. Pros The software is easy to use. Customer service makes you feel like you are their only customer, although I am certainly not their biggest customer. They instantly respond to your requests with clear and useful options. Cons There is definitely some progression to be made, but I have to say that in the two years I have been using the app it has changed dramatically into a more useful structure and is continually evolving for the better. Review Source mD michael D. Consultant Management Consulting Used the software for: 1-2 years ### "BizAway: improving Corporate travel to today's reality by innovating sustainably " October 27, 2021 5.0 Allow to reserve a very competitive price travels and keep track of expenses in an organised manner Pros Ease of use, speed and reliability not to forget customer service is very responsivess which is a big differentiator Cons need to add more features on loyalty cards for hotel chains Review Source PD Pierfranco D. Managing Director Plastics Used the software for: I used a free trial ### "Da early adopter a full implementation " April 26, 2021 5.0 Pros Business travel becomes easier, cheaper and time effective in simply one solution for all corporate travelers, irrespective of their seniority and frequency. Even your controlling and Admin department are going to love it. Cons Wish I discovered it before the COVID time and further maximized the corporate travel savings in 2020. Review Source BB Beatriz B. Head of Logistics Renewables & Environment Used the software for: 6-12 months ### "Atención excelente" April 21, 2021 5.0 Mi experiencia es realmente positiva a ayudado a mi empresa a ser autónomo Pros La intuición y facilidad al usuario La atención del chat es excelente Cons El alquiler de los coches, creo que puede mejorar Reason for choosing BizAway Cercanía y transparencia Review Source AA Alfonso A. Director de Compras y Operaciones Food & Beverages Used the software for: 6-12 months ### "Bizaway. Hace lo que se supone tiene que hacer." May 19, 2021 4.0 Positiva. Nos ha ayudado a hacer una mejor gestión de nuestras reservas. Pros Sencillez de manejo para el usuario y rápida implementación. Cons No echo en falta nada. Hasta ahora no hemos tenido carencias. Review Source lS laura S. técnico rrhh Renewables & Environment Used the software for: Less than 6 months ### "EXCELENTE SERVICIO" May 19, 2021 4.0 LA EXPERIENCIA ESTÁ SIENDO MUY BUENA YA QUE NOS AHORRA TIEMPO AL PERMITIR QUE LOS TRABAJADORES PUEDAN REALIZAR LA BÚSQUEDA DE LOS SERVICIOS QUE NECESITAN. NOS AHORRA TIEMPO Y QUEJAS. Pros FACILIDAD Y AHORRO EN TIEMPO Y DINERO, ADEMÁS DE LLEVAR UN MEJOR CONTROL DE LOS GASTOS. Cons HECHO EN FALTA SERVICIOS DE DESPLAZAMIENTO ESPECIALES, COMO EL BARCO, Y MEJORAR LA RESERVA DE COCHES, YA QUE TE EXIGE EL BLOQUEO DE UNA ELEVADA CANTIDAD EN UNA TARJETA DE CRÉDITO. Reason for choosing BizAway AHORRO TIEMPO Y DINERO Review Source MT Miguel T. Director RRHH Renewables & Environment Used the software for: I used a free trial ### "Valoración Grupo EWD" May 19, 2021 5.0 Muy buena me ha ayudado a ahorrar tiempo en comunicaciones para decidir y estamos siendo mucho más ágiles en las reservas Pros Facilidad para búsqueda y control en el flujo de aprobación. Y un ahorro en costes considerable. Cons En algunas ocasiones aparecen precios de tarifas que tras la reserva no estaban disponibles. Pasa pocas veces pero pasa algunas veces. Reason for choosing BizAway Me daba la facilidad de flujos de aprobación que otras plataformas no Review Source BD Beatriz D. Recepción Food & Beverages Used the software for: Less than 6 months ### "Encantada" May 19, 2021 5.0 Nos gusta mucho, es muy intuitivo Pros Es súper sencillo de utilizar, el chat, inmejorable, te solucionan TODO y rápido Cons Que si tienes en el perfil de usuario puesto un perfil de facturación y ese usuario está en un grupo que tiene el mismo perfil de facturación por defecto, al hacer la reserva tienes que seguir eligiendo el perfil de facturación Review Source IM Inma M. Secretaria Dirección UC Food & Beverages Used the software for: 6-12 months ### "Herramienta perfecta para viajes de negocios " May 19, 2021 4.0 Pros Está muy enfocado a las necesidades de viajes de empresa . Las gestiones son 100% online contando con soporte al cliente para cualquier dificultad Cons No está 100% adaptada a las peculiaridades de España, por ejemplo tarifas especiales para residentes en islas. Review Source CT Carlo T. Office coordinator Consumer Goods Used the software for: 6-12 months ### "Ottimo partner per i viaggi" April 21, 2021 5.0 Ottimo Pros sicuramente la scelta nelle prenotazioni e l'assistenza super! Cons i costi auto :D sicuramente se ci fosse qualcosa stile rentalcars (con copertura credito sarebbe top) Review Source RM Rossana M. CPO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Tutte le informazioni sotto controllo" May 3, 2021 5.0 Pros Con BizAway puoi costumizzare la piattaforma in molteplici aspetti: per esempio, puoi scegliere il target degli hotel che si mostrano nella ricerca, limitare il budget e raccomandare alcune strutture alberghiere, solo per citarne alcuni. Cons Abbiamo avuto qualche problema sulle cancellazioni/rimborsi dei biglietti ferroviari Review Source LD Luciana D. Business developer Food & Beverages Used the software for: Less than 6 months ### "Eccellente customer service" May 13, 2021 5.0 più che buona Pros Il personale è incredibilmente gentile e da un aiuto concreto. Cons Alcune funzioni sono ancora da implementare. La mappa ad esempio è poco fluida. Review Source GD Geoffrey D. Sales manager Machinery Used the software for: 6-12 months ### "Vluchten zijn te duur" May 22, 2026 3.0 Alles is op één plaats te vinden en te boeken. Maar ze zijn te duur met vluchten en soms vind je niet alle vluchten of hotels. Pros Alles is op één plaats te boeken zowel de vluchten als het hotel als de huur auto. de klantenservice is snel via de chat. Cons Veel te duur !!! ze nemen een zeer goede marge. Vluchten, hotels en auto's kan je beter rechstreeks kopen. Review Source MC Martina C. Travel manager Civil Engineering Used the software for: 2+ years ### "Un partner/collega più che un fornitore" April 26, 2021 5.0 Un’unica fatturazione da controllare, gli hotel vengono pagati da me e non dall’utente con sicurezza e minor incomprensioni (con altri siti non si capisce esattamente se il pagamento è andato a buon fine, sono necessari anticipi di cassa per pagare l’hotel), minor tempo amministrativo, comodità e chiarezza per i viaggiatori, maggior risparmio investito quindi in qualità del servizio Pros Bizaway è economicamente vantaggioso soprattutto per quanto riguarda le prenotazioni di hotel, è molto comodo nel caso dei biglietti dei treni per viaggi internazionali perché con un’unica operazione si acquista le multitratte da più compagnie. Nel caso di consulenze, viaggi o servizi speciali bizaway offre una chat con persone che sono pronte ad aiutare. Bizaway però non è ad uso esclusivo, può essere usata contemporaneamente ad altri servizi/portali/siti a seconda della convenienza. La fatturazione è unica, quindi molto più veloce da controllare Cons Inizialmente ci sono stati problemi nel format delle fatture, la nostra amministrazione si è interfacciata con l’amministrazione di bizaway risolvendo e proponendo una soluzione comoda ad entrambi Reason for choosing BizAway Ho confrontato in primis l’aspettò economico (che monitoro costantemente), mi piace l’aiuto in chat, mi piace la configurazione molto intuitiva Review Source SN Simona N. Office assistant Machinery Used the software for: 1-2 years ### "Recensione Bizaway" November 23, 2023 4.0 Pros la possibilità di prenotare in autonomia voli, hotel e auto senza dover passare tramite un'agenzia con conseguente perdita di tempo Cons A volte l'assistenza non è veloce o comprende al 100% la richiesta, ma con un po' di tempo si arriva alla soluzione Review Source GM Giovanni M. Operations Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Non solo un ottimo Software, ma anche un ottimo Partner" May 19, 2021 5.0 Esperienza positiva, dall'inizio alla fine, dalla parte di studio all'integrazione all'utilizzo quotidiano. Pros BizAway è semplice, intuitivo ed estremamente flessibile. Si adatta a molte applicazioni diverse e se le funzionalità che servono non sono native, il team fornisce un supporto eccellente per trovare la soluzione giusta. Cons Ci sono state alcune parti di UI da sistemare nelle funzionalità sviluppate in maniera Custom. In ogni caso il team è sempre stato di supporto a venire incontro alle nostre esigenze. La parte di Travel Risk Management potrebbe essere integrata con informazioni di rischio delle varie località e la sezione delle Travel policy sarebbe ottimo se fosse esportabile così da poter fare dei controlli periodici sulle limitazioni inserite. Alternatives considered [Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/) Reason for choosing BizAway Abbiamo preferito BizAway per la sinergia creata fin dall'inizio, per la flessibilità e disponibilità dimostrata. Review Source CP Cristina P. Manager Education Medical Devices Used the software for: 2+ years ### "RAPIDEZ , AHORRO Y AUTONOMÍA" April 21, 2021 5.0 Anteriormente teníamos una posición que se dedicaba exclusivamente a reservar viajes y hoteles para toda nuestra red comercial y lo hacía a través de una agencia de viajes. Nos dimos cuenta de la cantidad de recursos que utilizamos y vimos la necesidad de introducir Bizaway. Una plataforma donde cada personas pudiera gestionar sus desplazamientos. Pros Bizaway tenemos un ahorro de un 19% respecto a una agencia de viajes Fácil integración a los nuevos partners de la empresa Atención al cliente eficiente y rápida Personalización de políticas de viaje para nuestra empresa Cons A veces tiene algún error en renfe y con rynair. Reason for choosing BizAway actualizaciones constantes y fácil manejo de la herramienta. También ahorro. Review Source VR Verified Reviewer International sales director Biotechnology Used the software for: 2+ years ### "Herramienta fundamental para gestionar desplazamientos de negocios" May 13, 2021 5.0 Muy positiva, puedo gestionar de una manera eficiente los viajes de negocios y aprovechando los mejores precios del mercado. Pros La atención al cliente, siempre solucionando al momento cualquier incidencia en los viajes de negocios Cons A veces no se puede contratar algún extra en las tarifas de algunas aerolíneas, pero siempre puedes contactar al servicio de atención al cliente y te lo solucionan, Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.