# Hotelwize Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hotelwize the right Website Builder solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/219833/Hotelwize/reviews

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Hotelwize

4.8 (18)

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Last updated March 13th, 2026

# Reviews of Hotelwize

Ease of use

4.9

Customer Service

4.8

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Stathis B.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Convenient, user friendly"

July 18, 2023

4.0

Pros

the responsiveness of the staff and especially the technical support and set up

Cons

the lack of flexibility to modify the canvas used for our website

Review Source

SB

Stella B.  
Reservations Department  
Hospitality  
Used the software for: 2+ years

### "A pleasant cooperation"

June 28, 2023

4.0

Pros

We loved how easy to make any change you wish to your website and customize it any time.

Cons

We cannot think an aspect that it is difficult to use. The product offers us exactly what we need at this moment.

Review Source

EF

Eleni F.  
Hotel Owner  
Hospitality  
Used the software for: 2+ years

### "Hotelwize Review"

August 11, 2021

5.0

We've been working together for 10 years. Both the our site \[SENSITIVE CONTENT\] and the booking engine are perfect solutions! They are tech professionals eager to help whenever requested. Their support is also outstanding.

Pros

It is a very easy content management system that makes it easy for non tech professionals to edit add or delete content from the website.

Cons

We did not find any considerable cons about this company/solution.

Review Source

NK

NIKOS K.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Excellent choice "

July 23, 2021

5.0

Great work and great team

Pros

We trusted Hotelwize for our new website and it turned out to be the best choice! It loads extremely fast and it looks amazing on mobile devices! And there's more: When it comes to the people behind it, I can only say great things for the support team. You guys have been with us all the way since "day one" and provided valuable assistance whenever we needed it. Keep up the excellent work!

Cons

During this period we have not find anything negative to comment

Review Source

ND

Nikolas D.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Awesome rendering of services "

June 29, 2023

5.0

Very good communication and solutions in my weaknesses every time.

Pros

The people are very friendly and always they love to serve and help you as much as possible.

Cons

Nothing everything is perfect. I have the solutions about everything

Review Source

DT

Dimitrios T.  
Founder  
Hospitality  
Used the software for: 6-12 months

### "Powerful tool"

July 19, 2023

5.0

Pros

Easy to use high end website at an affordable price

Cons

Nothing in particular, it is a complete product

Review Source

MZ

Marilena Z.  
Marketing Manager  
Hospitality  
Used the software for: 6-12 months

### "Hotelwize is really wise!"

July 23, 2021

5.0

Hotelwize helped us present our hotel in a very contemrary way! All features were easy to use and work perfectly together for a great outcome.

Pros

The software is very easy and friendly to use!

Cons

I liked the software as a whole, no cons

Review Source

KP

Kelly P.  
Commercial Director  
Hospitality  
Used the software for: 1-2 years

### "assessment"

July 29, 2021

4.0

Pros

relatively easy to use and templates available

Cons

customer support & update/synchronizing timing

Review Source

CI

Christos I.  
CEO  
Hospitality  
Used the software for: 1-2 years

### "Very good template solutions"

July 26, 2021

5.0

Pros

Template solution that do not feel cheap

Cons

Limited customization (as expected from a template)

Review Source

MV

Miltiadis V.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Great people and support "

July 21, 2021

5.0

Pros

The software is easy to use. Also great helpdesk!

Cons

There is nothing that I didn't like about this software. Only maybe the price!

Review Source

SK

Spiros K.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "A Great Partnership "

June 27, 2023

5.0

Pros

Excellent customer service. They are cooperative and efficient!

Cons

Nothing to mention, everything works as we expected.

Review Source

DM

Dionisis M.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Excellent services"

July 19, 2021

5.0

My experience with Hotelwize is excellent because they make their services accessible to every one.

Pros

The download speed and professionality of the company

Cons

There is nothinhg at all i like least about.

Review Source

ΜM

Μanos M.  
Hotel Manager  
Hospitality  
Used the software for: 2+ years

### "The right choice"

July 19, 2021

5.0

Pros

Simple anf effective.Adopted to the needs of our businnes.

Cons

Easy to make changes as administrator,any time

Review Source

ES

Elena S.  
Hotel Coordinator  
Hospitality  
Used the software for: Less than 6 months

### "User friendly, Well designed Compatible"

August 8, 2021

5.0

It was a pleasure to cooperate with the team of Hotel wise in Athens. They were ther to answer all of our questions any time. Very flexible and helpfull, they try to satisfy any need.

Pros

The software is very user fiendly. Nice view and compatible in different devices.

Cons

Templates for multi property facilities need upgrade. Variety of designs and more functions.

Reason for choosing Hotelwize

The team of Hotel wise in Athens does a great work with cooperations. It was the most important aspect of our choice.

Review Source

aK

antigoni K.  
owner  
Hospitality  
Used the software for: 2+ years

### "great choice"

May 19, 2021

5.0

Pros

easy to use, saficient , after you get to know how it works you do not have any problem

Cons

none, there is not any. in the beginning a lit of bit training

Review Source

DM

Dimitrios M.  
manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "excellent product with efficient and productive support"

July 29, 2021

5.0

excellent support, very friendly staff approach,highly recommended.

Pros

easy to use integrated well with booking engine

Cons

nothing which i did not like ,every thing looks fine

Review Source

VA

Vanessa A.  
GM  
Hospitality  
Used the software for: 6-12 months

### "High Quality Services"

July 19, 2021

5.0

Pros

Choosing from a variety of prototypes presented a well-designed template for our hotel's website saved us time and money. Customization to fonts and colors is possible to fit our company's aesthetics. Communication with Hotelwize Team was perfect.

Cons

Some SEO features do not work at the WordPress template

Review Source

KK

Konstantina K.  
owner  
Hospitality  
Used the software for: I used a free trial

### "5 star"

July 19, 2021

4.0

I highly recommend them!

Pros

Hotelwize is an impressive solution for the creation of hotel websites. Having a long experience in dealing with companies for our hotel's web presence, we have tried both DIY wesbite builders and local freelancers. Hotelwize offers the best value-for-money result in terms of aesthetics, performance and client sercvice! We just chose the design that we preferred and the content that we wanted to add and they created our new website in one week! I highly recommend them!

Review Source

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