# Descartes MacroPoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Descartes MacroPoint Software - reviews, pricing plans, popular comparisons to other Logistics products and more. Source: https://www.capterra.com/p/219845/Descartes-MacroPoint --- # Descartes MacroPoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Descartes MacroPoint ## What is Descartes MacroPoint? Descartes MacroPoint is a leading global freight visibility platform and the trusted choice for shippers, 3PLs, and freight brokers seeking actionable supply-chain data. Our load monitoring and tracking software allows you to effortlessly visualize, analyze, and predict the status of any shipment in real-time. Our automated communication platform facilitates efficient 'Manage by Exception' capabilities, allowing you to focus on what matters most. Integrated with numerous TMS platforms, our cloud-based solution streamlines the transportation process, ensuring transparency and efficiency at every step. Choose Descartes MacroPoint for unparalleled visibility and control in your freight operations. ## What is Descartes MacroPoint used for? [Logistics](https://www.capterra.com/logistics-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Freight](https://www.capterra.com/freight-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$1000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Descartes MacroPoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://descartes.com&name=Descartes MacroPoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Descartes MacroPoint 4.5 (11) VS. [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price CA$1000 Per User, Per Year Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (11) Ease Of Use 4.8 (743) Value For Money 4.3 (6) Value For Money 4.6 (639) Customer Service 4.6 (7) Customer Service 4.7 (691) ## Descartes MacroPoint alternatives [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (73)](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/reviews/) Starting price $945.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/219845/Descartes-MacroPoint/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Live Driver Tracking 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Shipment Tracking 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Third-Party Integrations 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Transportation Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Organize and track the physical movement of goods from one location to another Location Tracking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. Real-Time Notifications 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Descartes MacroPoint 38 features Outsource and manage third party logistics Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage adherence to policies for any service, product, process, or supplier A website or login for customers to access information Alter the layout and content of reports Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Transfer of data from one computer system to another Visualize locations on a map Track and manage inventory levels to maintain proper supply Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Management of the flow of things between point of origin and point of consumption. Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Create, send, and track purchase orders and their statuses Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Track and manage transportation of large cargo that fills an entire trailer/truck Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 4.3 (6) Basic CA$1,000 Per User,Per Year Value for money 4.3 (6) 4.3 Based on 6 reviews ## Integrations [ Motive](https://www.capterra.com/p/138669/Motive/)[ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[ ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)[ EROAD](https://www.capterra.com/p/176956/EROAD/)[ Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/)[ Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(7) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent PB Peter B. maintance Transportation/Trucking/Railroad ### "Descartes Macropoint gets the job done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2025 over all Macropoint keeps track of and allows us to meet the requirements of shippers and receivers for keeping track of product in the process of transfer. Pros we ship alot of products that require food grade reefer trailers that need to be tracked. Descartes Macropoint always us to do just that. Once load is entered in the system macropoint will automatically pick up arrival and departure from a shipper or receiver thru geofencing, making the ease of following a shipment easy. Integrating your tracking system with macropoint is easy and if there are problems, customer support is quick to respond. Cons We did find an issue that need to be aware of , in the event of doing back to back loads to same shipper and receiver need to be careful of not assigning the same trailer to the next load, until making sure the previous load has cleared the area of the shipper or receiver or it will pickup the location marker and show the next load and as delivered as well and the close out the load, even if you have not even picked it up. weird little bug and macropoint can work out settings if you do that kind of round robin kind of freight. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jason L. Vice President- Commercial Logistics and Supply Chain ### "Descartes- The Best Option of a Crowded Field" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 My experience and that of my team has been very positive overall and we continue to be pleased as we gain more experience with the service. Pros Integration with TAI TMS and the adoption rate with the carrier fleets is a huge asset and help to my team. Cons Pricing is a bit steep vs some of the other options and some carriers have trouble with the integrations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Aywad A. Track and Trace Specialist Logistics and Supply Chain ### "Descartes Macropoint for critical truck tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 20, 2023 Pros Their integration with Transport Pro makes it easier for us to create and check on tracking orders made to shipments Cons Trucks and trailers do not give locations updates sometimes unless they're rolling. Drivers tracking their phone via Macropoint can lose connection easily too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Trevor H. Logistics Sales Representative Logistics and Supply Chain ### "Top, most widely used tracking option." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 17, 2023 It has saved our relationship with multiple customers of our that require tracking on all of their shipments. Easy to set drivers up to track and love the frequency of tracking pings. Check in and check out metrics are vital as well. Pros I like that it provides location updates every 15minutes when in use. Tracking also updates when a truck arrives and departs from shippers and receivers which saves on endless accessorial disputes. Cons Not much negative to say. It operates well, but have some complaints about not tracking when location setting arent on with a phone, also more of a cell service problem, but it cuts out when drivers are in bad service areas. Switched from [GoMotive](https://www.capterra.com/p/150453/GoMotive/) [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Customer requirement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alex Jose P. Track and Trace Logistics and Supply Chain ### "Important tool to track Loads." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 Easy and friendly tool. Important on our daily duties. Can keep track of loads and drivers can communicate if they arrive or depart from destination. Pros Can send tracking link to drivers cell and download it. Can have the full picture whenever there is a driver on a rest or on motion. Cons Sometimes it takes up to 15min for it to be updated. That can cause a miscommunication when looking for current location. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jonathan L. Carrier sales Logistics and Supply Chain ### "Macropoint good tracking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 3, 2023 Tracking solutions we can know where are our trucks and times to arrive Pros Easy to use, also easy to send to the drivers and easy to set up, we can also send sms to have more ways to contact the drivers Cons The only thing that if the driver doest not have internet data will not work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Brianna H. Logistics Sales Representative Logistics and Supply Chain ### "MacroPoint " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2023 Pros The number one thing I like is that it is accurate! It gives location updates regularly. We were able to integrate this with our TMS in order to provide customers with location updates every minute. Cons One thing I would improve is the ability to assign team drivers. Sometimes driver split shifts and we lose tracking if they turn their phones off. If both phones could track together we could avoid this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stefany C. LTL Coordinator Logistics and Supply Chain ### "Could be better!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 13, 2023 Its good but could be better regarding the truck location Pros Its good thtat you get many notifications about where the truck is. Also, its easy for the driver to accept the tracking Cons Tracking notification are not accurate, they provide a location near the truck may be. Notifications should be user-friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Shayne J. Systems Administrator Transportation/Trucking/Railroad ### "Works ok, but would not be my first choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 December 6, 2022 Pros Simple and easy to use and setup. Nothing fancy or special about the software Cons Looks and feels like it is from the 90s. Could really use an overall update to the look and feel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jason S. Systems Specialist Transportation/Trucking/Railroad ### "The Gold Standard for Visibility Providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 20, 2022 Overall MacroPoint has been a great product for us and we'll continue to use them in the future. Pros Other platforms try to emulate what MacroPoint does because it works well and has all of the features we need. The TMS integration makes it easy to get the current shipment status without having to leave our TMS screen. Also, the integration and support folks are knowledgeable and friendly so setup was quick and easy. Cons The only area of improvement I see is that they need to make it easier for carriers and brokers to form the partnerships themselves. Right now this requires manual intervention from support to do. Alternatives considered [FourKites](https://www.capterra.com/p/164161/FourKites/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219845/Descartes-MacroPoint/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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