# Descartes MacroPoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Descartes MacroPoint the right Logistics solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/219845/Descartes-MacroPoint/reviews --- Descartes MacroPoint 4.6 (12) [View alternatives](https://www.capterra.com/p/219845/Descartes-MacroPoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Descartes MacroPoint Ease of use 4.3 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex Jose P. Track and Trace Logistics and Supply Chain Used the software for: 6-12 months ### "Important tool to track Loads." July 13, 2023 5.0 Easy and friendly tool. Important on our daily duties. Can keep track of loads and drivers can communicate if they arrive or depart from destination. Pros Can send tracking link to drivers cell and download it. Can have the full picture whenever there is a driver on a rest or on motion. Cons Sometimes it takes up to 15min for it to be updated. That can cause a miscommunication when looking for current location. Review Source PB Peter B. maintance Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Descartes Macropoint gets the job done" October 30, 2025 5.0 over all Macropoint keeps track of and allows us to meet the requirements of shippers and receivers for keeping track of product in the process of transfer. Pros we ship alot of products that require food grade reefer trailers that need to be tracked. Descartes Macropoint always us to do just that. Once load is entered in the system macropoint will automatically pick up arrival and departure from a shipper or receiver thru geofencing, making the ease of following a shipment easy. Integrating your tracking system with macropoint is easy and if there are problems, customer support is quick to respond. Cons We did find an issue that need to be aware of , in the event of doing back to back loads to same shipper and receiver need to be careful of not assigning the same trailer to the next load, until making sure the previous load has cleared the area of the shipper or receiver or it will pickup the location marker and show the next load and as delivered as well and the close out the load, even if you have not even picked it up. weird little bug and macropoint can work out settings if you do that kind of round robin kind of freight. Review Source JD Josh D. Leasership Transportation/Trucking/Railroad Used the software for: 2+ years ### "Better Visibility " April 17, 2026 5.0 It’s a very strong logistics tool with real ROI when adopted well; weak if process discipline is poor. Pros MacroPoint improves our freight visibility, cuts check calls, boosts ETAs, and scales ops efficiently. Cons We have noticed carrier adoption can lag, tracking can fail, and value drops if teams don’t enforce usage. Review Source SJ Shayne J. Systems Administrator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Works ok, but would not be my first choice" December 6, 2022 3.0 Pros Simple and easy to use and setup. Nothing fancy or special about the software Cons Looks and feels like it is from the 90s. Could really use an overall update to the look and feel. Review Source JL Jason L. Vice President- Commercial Logistics and Supply Chain Used the software for: 6-12 months ### "Descartes- The Best Option of a Crowded Field" October 23, 2025 5.0 My experience and that of my team has been very positive overall and we continue to be pleased as we gain more experience with the service. Pros Integration with TAI TMS and the adoption rate with the carrier fleets is a huge asset and help to my team. Cons Pricing is a bit steep vs some of the other options and some carriers have trouble with the integrations Review Source BH Brianna H. Logistics Sales Representative Logistics and Supply Chain Used the software for: 1-2 years ### "MacroPoint " June 12, 2023 5.0 Pros The number one thing I like is that it is accurate! It gives location updates regularly. We were able to integrate this with our TMS in order to provide customers with location updates every minute. Cons One thing I would improve is the ability to assign team drivers. Sometimes driver split shifts and we lose tracking if they turn their phones off. If both phones could track together we could avoid this. Review Source TH Trevor H. Logistics Sales Representative Logistics and Supply Chain Used the software for: 6-12 months ### "Top, most widely used tracking option." July 17, 2023 5.0 It has saved our relationship with multiple customers of our that require tracking on all of their shipments. Easy to set drivers up to track and love the frequency of tracking pings. Check in and check out metrics are vital as well. Pros I like that it provides location updates every 15minutes when in use. Tracking also updates when a truck arrives and departs from shippers and receivers which saves on endless accessorial disputes. Cons Not much negative to say. It operates well, but have some complaints about not tracking when location setting arent on with a phone, also more of a cell service problem, but it cuts out when drivers are in bad service areas. Switched from [GoMotive](https://www.capterra.com/p/150453/GoMotive/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Customer requirement Review Source JL Jonathan L. Carrier sales Logistics and Supply Chain Used the software for: 1-2 years ### "Macropoint good tracking app" July 3, 2023 5.0 Tracking solutions we can know where are our trucks and times to arrive Pros Easy to use, also easy to send to the drivers and easy to set up, we can also send sms to have more ways to contact the drivers Cons The only thing that if the driver doest not have internet data will not work Review Source JS Jason S. Systems Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "The Gold Standard for Visibility Providers" May 20, 2022 5.0 Overall MacroPoint has been a great product for us and we'll continue to use them in the future. Pros Other platforms try to emulate what MacroPoint does because it works well and has all of the features we need. The TMS integration makes it easy to get the current shipment status without having to leave our TMS screen. Also, the integration and support folks are knowledgeable and friendly so setup was quick and easy. Cons The only area of improvement I see is that they need to make it easier for carriers and brokers to form the partnerships themselves. Right now this requires manual intervention from support to do. Alternatives considered [FourKites](https://www.capterra.com/p/164161/FourKites/) Review Source AA Aaron A. Regional Sales Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Tried and Tested Macropoint" November 12, 2021 4.0 Macropoint has worked well for us for over 3 years. It integrates with our TMS and as long as we keep tabs on the drivers it works for the time being. Pros Macropoint is nice because of the lower cost and relative ease of use. Cons It does not show a live location but pings on a cycle. If driver doesn't have smart phone, or wants to turn off the tracking, they can prohibit your view of freight tracking. Review Source AA Aywad A. Track and Trace Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Descartes Macropoint for critical truck tracking" July 20, 2023 4.0 Pros Their integration with Transport Pro makes it easier for us to create and check on tracking orders made to shipments Cons Trucks and trailers do not give locations updates sometimes unless they're rolling. Drivers tracking their phone via Macropoint can lose connection easily too. Review Source SC Stefany C. LTL Coordinator Logistics and Supply Chain Used the software for: 2+ years ### "Could be better!" February 13, 2023 4.0 Its good but could be better regarding the truck location Pros Its good thtat you get many notifications about where the truck is. Also, its easy for the driver to accept the tracking Cons Tracking notification are not accurate, they provide a location near the truck may be. Notifications should be user-friendly Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.