# Captyn Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Captyn Software - reviews, pricing plans, popular comparisons to other Swim School products and more.

Source: https://www.capterra.com/p/219862/Captyn

---

# 

 Captyn Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Captyn

## What is Captyn?

Captyn is THE 21st century option for all your swim school registration and class management needs. Use Captyn on your phone or tablet at home, in the office, at the beach--wherever you want! We handle communication, roster management, and scheduling for all of your swim school or club's events, classes, lessons, camps or clinics--all without any out-of-pocket costs for you! Save time, increase revenue and make headaches a thing of the past. Built for swim programs by swim people.

## What is Captyn used for?

[Swim School](https://www.capterra.com/swim-school-software/)[Registration](https://www.capterra.com/registration-software/)[Class Registration](https://www.capterra.com/class-registration-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Captyn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.captyn.com&name=Captyn)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Captyn

4.8 (14)

VS.

[4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.3 (226)

Value For Money

4.5 (14)

Value For Money

4.4 (192)

Customer Service

4.9 (14)

Customer Service

4.6 (203)

## Captyn alternatives

[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (14)](https://www.capterra.com/p/235729/SimplySwim/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

[4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

[View all alternatives](https://www.capterra.com/p/219862/Captyn/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Registration

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Real-time registration over the web

Attendee Tracking

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

A list of registered participants

Payment Processing

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Alerts/Notifications

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Contact Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Captyn 67 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Designing, storing and cataloging costumes with client information, including assignments, sizes and prices

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Store, manage and track all forms in a centralized location

Register a group/batch of attendees

Manage the instructor/teacher's schedule, tasks, responsibilities

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Accounts held by members of an organization

Centralizing administrative & communication processes of an organization's members

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Accept and process online payment transactions

Real-time registration over the web

In-person, onsite registration

Portal for parents to see and update childrens' info, track progress & more

Accept, record, and reconcile financial transactions

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Track employee skills, competencies, training & qualifications

Send messages via SMS

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Database of students to track personal information of individuals and families

Gauge satisfaction and receive information for improvement and success

Organizing a group of people to accomplish a task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Make a list and register visitors

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.8 (14)

4.8

Based on 14 reviews

## Pricing

Value for money

4.5 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (14)

4.5

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (14)

4.9

Based on 14 reviews

## User reviews

Overall rating

4.8

Based on 14 reviews

Filter by rating

5(12)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GD

Glen D.

Team Admin

Sports

### "Really incredible product! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

It has been fantastic. Training new coaches or instructors on the app takes a few minutes, it used to take literally weeks on our previous software.

Pros

User friendly and great mobile experience for all of my coaches and customers!

Cons

I wish I could run a whole swim meet on Captyn, the entry system is great, I wish we could just use Captyn for the whole meet. Maybe some day!

Alternatives considered

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reasons for choosing Captyn

Much more comprehensive and mobile friendly solution. It just seems newer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Marty P.

Director of Swim Lessons

Sports

### "EMAC's Scheduling Experience with Captyn"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

January 7, 2025

We began with Captyn during the COVID pandemic and with their guidance reshaped our lessons program. Unfortunately we felt like we BETA testing the software.

Pros

Ease of scheduling and reports/analysis available.

Cons

Private lessons could be "purchased" by swimmers without confirmation that an instructor was available.

Switched from

[SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/)

Team Unify did not have the reports we needed or the scheduling abilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Alexis E.

Executive Director

Recreational Facilities and Services

### "Captyn Review - 10/2024"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 3, 2024

We used Captyn for a few years and overall had a great experience.

Pros

The software was very easy to use and customize.

Cons

There was no portal for user management, and it was difficult to find customer forms following completion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Russ E.

Owner

Sports

### "Head and shoulders above the rest."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2023

I have been a coach member of USA Swimming for 32 years. I have run swim lesson programs by every major organization from YMCA to Red Cross to SwimAmerica. I've tried every class management and billing platform on the market and Captyn is the best. If you want to spend your time and energy running a great program and providing outstanding customer service instead of stuck at a computer screen for hours each day, there's only one real choice; get Captyn.

Pros

It is intuitive and easy for the "non-tech" person to use.

Cons

It costs more than other products in this space.

Switched from

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

Too complicated.

Alternatives considered

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

[SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/)

Reasons for choosing Captyn

Ease of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2023

Thank you SO much for your kind words! We LOVE working with your organization and are always striving to improve our product based directly on the feedback we receive from groups like yours! Thank you again for this thoughtful review!

WR

Will R.

Swim teacher

E-Learning

### "Every swim school should use Captyn "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2023

Pros

Ease of use and accessibility makes it easy to run clinics and programs.

Cons

None, there really isn’t any downside to Captyn

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you so much for the kind words! We appreciate your praise and love working with your program!

AC

Anastasia C.

Director of Quest Swim School

Sports

### "Love Captyn"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2022

We've had a great experience with Captyn. Definitely room to improve but the customer service is very responsive and amazing. So thankful we've found this platform!

Pros

Easy to learn and very organized, clear. Love the links and filter options for looking for classes. I love that it's paperless. LOVE customer support.

Cons

There are some difficulties with assigning instructors and unassigning instructors easily. Deleting classes that had students in it before is difficult. So maintaining organization of the schedule can be challenging. Also, there is no customer education tools! So, we've spent time developing "how to" infographics for families using the platform. Various

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2022

Thank you for the positive review! We are so glad we have been able to address these concerns and are thrilled you are so happy using and recommending Captyn. Additionally, we want to thank you for the cons you listed. Your initial reporting of them helped us to improve our user experience, thus improving our platform. As discussed, we're pleased to report that these concerns have been resolved. We love our partnership with your organization and enjoy the open lines of communication with you as we are always striving to put out the best platform possible. We can't wait to show you what is next.

GM

Glenn M.

Co-Founder

Sports

### "Captyn has saved us time and money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2022

Very satisfied with Captyn. From its ease of use, to modern design, to our ever-growing understanding of customizing the sign-up process with products. We're excited about the future.

Pros

It's intuitively designed so that if we need to, training a new camp \[SENSITIVE CONTENT\] is simple. It's be very smooth during a transition from another platform, and we've used it now for all our camps.

Cons

There's always a slight learning curve when moving from one platform to another. With that said, this was a short learning curve, and once done (literally a day), then all has been good since.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2022

Thank you so much for the kind words! We were so happy to see all your camps and clinics in action on Captyn!

CO

Chad O.

CEO/Co-Owner

Sports

### "Great Product! Even Better Customer Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2022

Captyn is phenomenal. The product is top notch. However, what's even better is the incredible customer service provided by Captyn leadership. I value being able to pick up the phone and/or getting a quick response time from an email. These guys get it! They provide the highest quality of customer service that I've seen in the 20+ years in the swimming/coaching industry!

Pros

The product is great - it's easy to use. The ability to use it on phone's and/or tablets is a huge plus. Very customer friendly.

Cons

Captyn is constantly evolving. It is missing a few small items, but leadership continues to provide updates and bug fixes to make the product better and better.

Switched from

[SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/)

Plain and simple - high-quality customer service!

Alternatives considered

[Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)

Reasons for choosing Captyn

Just felt right - we couldn't be happier with our decision. We feel like we are on the ground floor of a HUGE product that will lead the swim school industry soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2022

Thank you so much for this incredibly positive feedback! We love working with your organization and appreciate you very much!

LS

Logan S.

Head Swim Coach/Aquatics Director

Sports

### "Incredibly Satisfied "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2022

Unbelievably satisfied and excited to share with colleagues and coworkers that switching to using Captyn can vastly improve their operations and the quality of their work life.

Pros

It saved me so much time in setting up the program offerings — the whole setup process is easy, surprisingly quick, and thorough. Registration, Day 1 check-in, and payment processing used to be a nightmare every session — to say nothing of the flood of calls, emails, and drop-ins to ask random questions about the program. Captyn has enabled us to cut the time spent on inquiries by at least 90% and let us focus on offering a quality program. Less than 1% of users had problems figuring out the website, and it was user error in every case). Literally 99% of our 500 customers registered with total ease. We’ve received repeated feedback from returning and new customers that the switch to Captyn has made the process so much easier, and I can’t stress enough how much easier it has made my job as the Director.

Cons

I really don’t have any complaints about the software. It does everything that I need it to do. There are 1 or 2 features that I thought could marginally improve things in my specific case, but they are not necessities at all — just a few things that could save even more time. I am so happy with the software.

Reasons for choosing Captyn

Captyn had no initial startup cost, which was good because we had no initial budget. I was aware that other products with a similar pricing structure existed, but after my demo with \[SENSITIVE CONTENT\], I knew Captyn was exactly what I had in mind when I started looking. Once you find what you’re looking for, you stop looking!I have used teamunify in the past (quite literally one of the worst user experiences I’ve ever had with software, and I think about 100 swimmers’ parents would back me up on that), and I used Ryzer a bit over the summer while working at another college’s swim camp. Ryzer was okay, but was nowhere near the ease of use that Captyn offers. I know it has other uses, but we needed what Captyn offers and not the recruiting/database functionalities that Ryzer also offers. We’ve talked about making the switch, so we’ll likely be scheduling a demo to explore the option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2022

Thank you so much for this great feedback! We love working with your organization! Go Koalas!

KC

Kevin C.

Assistant Director of Athletics / Head Men's Tennis Coach

Higher Education

### "Captyn for camps, swim lessons, and other class registrations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2022

Overall we couldn't be more happy. The staff is responsive and eager to help when we do encounter small issues.

Pros

It's intuitive to use, but the customer support is exceptional.

Cons

There are some cumbersome components in the more complicated needs that we have.

Switched from

[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/)

We felt that the Captyn system more directly suited our specific requirements (we were right).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2022

Thank you so much for these kind words! Good luck to all of your teams this year!

[View all Reviews](https://www.capterra.com/p/219862/Captyn/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)