# Channel Gate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Channel Gate Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/219902/Channel-Gate/alternatives

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# 

 Channel Gate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Channel Gate

## What is Channel Gate?

Channel Gate fuels multichannel growth across 15+ leading and emerging channels. With 17 years of experience, innovation, and proprietary consumer intelligence, we help furniture brands compete and win with precision. Get exclusive access to net new revenue through our boutique marketplaces, plus the AI-enabled tech that enables fast launch, optimization, marketing, customer service, and fulfillment of your orders.

## What is Channel Gate used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Channel Gate

4.6 (7)

VS.

[4.6 (53)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (7)

Ease Of Use

4.4 (53)

Value For Money

4.3 (6)

Value For Money

4.4 (48)

Customer Service

4.3 (6)

Customer Service

4.4 (52)

## Channel Gate alternatives

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

[4.3 (58)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

Starting price

$15.00

Per User, Per Month

[4.6 (307)](https://www.capterra.com/p/176854/Flipsnack/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (18)](https://www.capterra.com/p/180713/StoreAutomator/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Catalog Creation

Create catalogs of products and/or services

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Categorization/Grouping

Organize and group data or items based on various criteria

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Channel Gate 45 features

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Manage various distribution channels, build relations with channel partners, and track their performance

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Automatically suggest related, complementary or add-on items to customers

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Partially or fully automated creation of formatted publications from unformatted data

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Store and manage images

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Configure publication's layout before publishing

Integration with third-party marketplace software

The activity of promoting the sale of goods at retail

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

An online catalog of inventory that customers can view

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Compare multiple products based on their features, capabilities, pricing, etc.

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

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Features

4.1 (7)

4.1

Based on 7 reviews

## Pricing

Value for money

4.3 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (6)

4.3

Based on 6 reviews

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## Support, customer service and training options

Customer Service

4.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6)

4.3

Based on 6 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

5(4)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DS

DeShun S.

eCom Manager

Furniture

### "Safco CG Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 18, 2021

It was presented to be user friendly but it is not. I am not allowed to see all of the related data needed.

Pros

Ease of writing product details & specifications

Cons

Adding product images with white backgrounds is super frustrating.

Reasons for choosing Channel Gate

It was selected before my time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Thanks for the feedback. We do offer paid graphic design services if you want help creating product images on white backgrounds. The white backgrounds are necessary for top marketplaces. If you can tell us the specific data that you're looking for we can make a feature request to add the data you want to our Seller Intelligence dashboards. Let us know what data you need - support@channelgate.io

JP

Jeff P.

Sales Representative

Furniture

### "Great Product Managing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 18, 2021

After getting to know the steps in the process for using Channel Gate, I find it to be one of the best vendor portals I've worked on.

Pros

Allows me to control product content, and make adjustments. Helps me monitor our products on the Marketplaces.

Cons

The product submission process is sometimes finicky. I had to learn "tricks" to get submissions approved. Having to submit multiple times is time consuming. Plus, it takes way too long for new submissions to be reviewed. I have waited over a minute for the result message, and when you're adding more than a hundred new SKU's - that's a lot of time in your day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Thanks for this review Jeff. We're very happy you see Channel Gate as one of the best. Our product team has improved the platform speed this month. If there's a certain sticking spot please continue to let us know. I'll highlight your submission timing concern for the team. Maybe our vendor specialists can help your bulk product uploads to speed things up - I'll flag this review for them.

DT

Dave T.

Director of Sales & Marketing

Consumer Goods

### "Worth a try"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 18, 2021

Pros

Easy to use and deploy, lots of features.

Cons

Lack of resources to learn how to use all the features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Thanks for your feedback Dave. We do have a knowledge base of support articles that we know we can improve - https://channelgate.zendesk.com/hc/en-us If there's a specific feature you want to see covered please email us: support@channelgate.io

PR

Paola R.

eCommerce Coordinator

Furniture

### "Very user friendly though not all features work all the time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 18, 2021

Pros

I like how user friendly it is. If we have a new employee training for ChannelGate it tends to be very easy. The Seller Intelligence Platform is very useful along with the Order Management feature.

Cons

All the features on ChannelGate are great except they aren't always functional daily. In the Order Management tab there are times where it states we have "zero" orders to check. After continuously refreshing the feature typically isn't available until the end of the day which causes delay in reporting on our business end. Along with Order Management the Seller Intelligence Platform is about the same. The BI reports that are available currently are not functional and this has been going on for 2 days now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Thanks for your feedback. I'll make sure our product team is notified that they could make improvements to the Order Management, that feature is still being developed. Also, we'll make sure the reporting is getting looked at. If you want to email any details around any of your concerns our product team is listening - support@channelgate.io - thanks again.

AU

Anonymous User

Account Manager

Wholesale

### "Channel Gate Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2021

Channel Gate provides excellent training and customer service/support. I highly recommend the software.

Pros

It is easy and quick to get items listed online. Whether doing a bulk upload or single entry, it is a quick and easy to complete. The reports available to review performance are well done.

Cons

Sometimes the images require manipulation before Channel Gate will accept.

Reasons for choosing Channel Gate

Required by Cymax.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Thanks for the feedback. Image manipulation is a big part of eCommerce for sure. Every marketplace has its own image requirements and Channel Gate's Content Scoring feature guides your assets so they can actually get published. Also, we do offer graphic design as a paid service if you ever need a hand.

JC

John C.

CEO

Furniture

### "User Friendly and Data Effective!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2021

Overall we are very satisfied with the transparency Channel Gate data offers us.

Pros

Nagivating through Channel Gate is very easy, even for those who are not "tech savy". This is what Vendors like Lilola Home looks for since we are also about collecting data and efficiency. The interface allows new and current users to search and navigate with ease, whether its creating new listings, white label listings, checking marketplace items, and running data reports.

Cons

Nothing really stands out in terms of dislikes. I would suggest a search bar that can take you directly to whatever you are searching for relative to your Channel Gate account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

Thanks John, we really appreciate your business. Looking forward to continued success.

JB

Jordan B.

Director of eCommerce

Furniture

### "User Friendly Automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2021

It's one of my favorite platforms above all others. The data is beautifully translated, the interface is user friendly, and the team behind Channel Gate is helpful and efficient.

Pros

The product management is all concentration in one seamless location. Bulk exports/imports are easily manipulated thanks to insightful error reports. The seller intelligence platform is a pictorial glimpse into customer insights and buying trends without having to be an expert in Google analytics.

Cons

The monthly cost can be a bit of a push for smaller partners, but I feel that it elevates the understanding of the business model and makes implementation of new products and overall product editing a breeze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2021

This is a great review, thank you Jordan.

[View all Reviews](https://www.capterra.com/p/219902/Channel-Gate/reviews/)

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