Capterra Logo
Helping businesses choose better software since 1999
Vinesign

Reviews of Vinesign

4.9 (49)
Write a Review!
Reviewer PictureReviewer Picture
Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on November 10th, 2024.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Pros

  • I love that you can send a document needing signature and it is automatically linked with the Filevine project. Super simple and easy to customize for each project.

  • Super easy to use, love that it integrates with Leaddocket and I just have to use one program to send out documents to clients.

  • I'm super happy to be using/learning the software considering how user-friendly it is and customizable.

  • The best thing about Vinesign is that electronic signatures can be requested form clients via test message. I also like that Vinesign is affordable compared to competitors.

Cons

  • The sending to multiple signers can be a little clunky. If one person takes their time signing, it can delay and cause issues with the other signers.

  • Some clients have difficulty with the gesture authentication, and forget to hit the finish button.

  • Can be difficult for new users to use multiple signers.

  • My only complaint about Vinesign is that sometimes the signatures come out wonky.

Showing Most Helpful

Showing 25 of 49 reviews

Sort by:
Daniel S.
Attorney
Law Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 20, 2023

"VineSign: The perfect e-signature solution for FileVive."

Pros: The seamless integration with FileVine. If you are a FileVine user, this product makes infinitely more sense than the using the competition.

Cons: Daily two-factor authentication required.

Alternatives Considered: Docusign and Adobe Acrobat
Reasons for Choosing Vinesign: Price and integration. The competition couldn't come close.
Switched From: Docusign
Reasons for Switching to Vinesign: DocuSign is a terrible company to do business with. FileVine made it simple and affordable to switch to there product, and it is fully integrated with FileVine.
Samantha P.
Director of Marketing and Business Development
Law Practice, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 14, 2023

"VineSign Review"

Overall: Our overall experience with Vinesign has been 10/10 and we have used several different vendors in the past.

Pros: Vinesign is extremely easy to use, can be edited on a case-by-case basis and is extremely cost efficient.

Cons: N/A; I do not have any specific cons to mention.

Alternatives Considered: Nintex Process Platform
Reasons for Choosing Vinesign: Ease of use and included in our Lead Docket subscription.
Reasons for Switching to Vinesign: Cost, ease of use, and included in our Lead Docket subscription.

Vendor Response

By Filevine on November 14, 2023
Thank you so much for your kind response! We're glad that you've seen the value in switching from DocuSign to Vinesign!
Eric W. avatar
Eric W.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 12, 2023

"Vinesign is the best choice thanks to its texting feature!"

Overall: Overall, I have enjoyed using Vinesign. In this day and age, requesting electronic signatures via text message is crucial.

Pros: The best thing about Vinesign is that electronic signatures can be requested form clients via test message. I also like that Vinesign is affordable compared to competitors.

Cons: Vinesign forces the user to drag the signature boxes to the correct spot for every document you create. I wish a template could be made for documents generated in Filevine.

Alternatives Considered: Docusign
Reasons for Choosing Vinesign: Vinesign has the ability to request signatures via text message.
Jose E.
Office Manager
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 27, 2023

"Vinesign"

Overall: I use Vinesign daily & the ease of use, sending existing templates or creating new templates is so easy to manage. Our clients are able to sign the documents without any questions asked & they are returned in the blink of an eye. I would highly recommend this product to any new users looking for digital signatures.

Pros: The ease of using Vinesing with little to no effort.

Cons: Not having access to it long ago. The other product used was not as easy to use.

Reasons for Choosing Vinesign: Easy to use & pricing. Overall features are self-explanatory.
Switched From: Docusign
Reasons for Switching to Vinesign: Easy to use & pricing. Overall features are self-explanatory.
Michael E.
Lawyer
Law Practice, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 20, 2023

"Solo Practitioner"

Overall: It has been wonderful. My efficiency and conversion rates are improved because of VineSign. I only wish more insurance companies would permit the use of e-signatures instead of requiring wet signing and notarizing.

Pros: Vinesign is a wonderful product that easily allows me to have potential clients and existing clients sign sensitive documents immediately. This helps me secure new clients by getting them fee contracts as we speak on the initial consultation, thereby increasing conversion rates.

Cons: Some clients have difficulty with the gesture authentication, and forget to hit the finish button.

Alternatives Considered: Docusign
Reasons for Choosing Vinesign: It synchronized better with FileVine, which was my software of choice.
Bernardo V.
Intake Manager
Law Practice, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 20, 2023

"Vinesign kicks butt"

Overall: Super easy to use, love that it integrates with Leaddocket and I just have to use one program to send out documents to clients.

Pros: The ease of how it integrates with Lead Docket and how convenient it is to use.

Cons: So far no issues at all, works as intended and love it.

Switched From: Docusign
Reasons for Switching to Vinesign: Full integration with Leaddocket saves time and makes it easy.
Angie B.
paralegal
Law Practice, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 10, 2023

"Vinesign is AWESOME"

Overall: I have been using Vinesign for less than 6 months now and I'm still learning all of its capabilities. So far, I absolutely love the convenience and the security.

Pros: Before Vinesign, I was constantly mailing HIPPA and other forms to our clients to sign and return. Often times, the client would not timely return the documents. With Vinesign, I save a ton on postage and I get my documents signed and returned instantly.

Cons: My only complaint about Vinesign is that sometimes the signatures come out wonky.

Switched From: Docusign
Reasons for Switching to Vinesign: We made the switch because we purchased Filevine and this was an easy integration.
Jesus C.
Case Manager
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 12, 2024

"Best e-sign tool!"

Overall: Excellent. I can't believe we didn't start using sooner!

Pros: I love how convenient it is. Easy for clients and documents go directly to their files.

Cons: I don't have anything negative to say about vinesign.

Switched From: Docusign
Reasons for Switching to Vinesign: Vinesign is connected to Filevine which makes it easier to use

Vendor Response

By Filevine on April 16, 2024
Thank you so much for your review, Jesus! We love to hear how convenient you're finding Vinesign to be!
Melissa J.
Practice Manager and Paralegal
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 25, 2024

"Comparable to "Leading" Products"

Overall: It's been great! I have no complaints with Vinesign.

Pros: Easy to use, both for originators and end-users. I like that both text and email are sent, and that reminders are automated. Also like the blockchain verification.

Cons: Not much, honestly. It's not as well known as Docusign or Adobe which causes some modicum of "huh, what's this" and a little pushback by Docusign or Adobe users, but the blockchain verification was always enough to satisfy any "picky" signers. I like it better than other "leading products"!

Alternatives Considered: Docusign and Adobe Acrobat
Reasons for Choosing Vinesign: It integrates with Filevine, which was perfect for our needs.

Vendor Response

By Filevine on June 27, 2024
Thank you so much for taking the time to leave your review of Vinesign, Melissa!
Kristine M.
Paralegal
Law Practice, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 23, 2024

"Vinesign Review"

Pros: It is easy to fill out and manage documents being sent to clients.

Cons: I can't complain about the program. There is nothing really that I like dislike.

Vendor Response

By Filevine on November 4, 2024
Thank you for taking the time to leave your review, Kristine!
Denise R.
Paralegal and Administrator
Law Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2024

"Vinesign You're so Fine!!"

Overall: Overall, I absolutely love Vinesign and choose to use it throughout the day, every day.

Pros: The process is self-explanatory and straightforward for uploading documents for clients' signatures; it's also quick and convenient. The feature that allows signed documents to automatically appear in the client's file is excellent.

Cons: The instructions provided to users can sometimes be perplexing for individuals who are not very technical, leading them to believe they have completed a sign-in process when they have not.

Alternatives Considered: Docusign
Reasons for Choosing Vinesign: Because it integrates with our case management system, Filevine.

Vendor Response

By Filevine on November 11, 2024
Thank you for providing your review of Vinesign, Denise!
Christopher V.
Data Consultant
Legal Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 12, 2024

"1-2-3-4 VineSign VineSign I Want More!"

Overall: I love it. Although there are some in my office that do not use it with the regularity that I do, I find myself a more efficient being all thanks to VineSign!

Pros: The fact that is sends signature requests to client's text messages.

Cons: Nothing. It is the perfect product. If I had to argue about one thing, I guess it would be the loading times it takes after a client/signer clicks on a link to take them to VineSign.

Switched From: MyCase
Reasons for Switching to Vinesign: Needed something better for Litigation purposes.

Vendor Response

By Filevine on November 13, 2024
Thank you for taking the time to leave your review of Vinesign, Christopher!
Jeanette R.
Office manager
Human Resources, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 20, 2023

"Vinesign is awesome "

Overall: it's a game changer, it makes everything easier for us.

Pros: I love that we don't have to use multiple platforms, such as Docusign.

Cons: no complaints, Vinesign makes it easier for us and we can verify the signatures.

Switched From: Docusign
Reasons for Switching to Vinesign: It makes it easier to work with one company
kelly S.
Administrative Coordinator
Legal Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 15, 2023

"Why I appreciate Vinesign"

Pros: The ease of completing the contracts and that the contracts are automatically saved in its respective case.

Cons: I havent come accross any cons as of yet

Switched From: Docusign
Reasons for Switching to Vinesign: We already use FV- it was an easy decision.
Karin C.
Paralegal
Law Practice, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 7, 2024

"Vinesign is the best! "

Overall: Absolutely lo e Vinesign. I have never used an easier program.

Pros: Adding docs. we use regularly saves us so much time. You can send out docs in seconds w/ preloaded docs.

Cons: Sometimes with you hit enter it takes you out of the document and back to the main screen.

Switched From: Assure
Reasons for Switching to Vinesign: We went to Filevine as a firm and made the switch.

Vendor Response

By Filevine on November 8, 2024
Thank you so much for taking the time to leave your review, Karin!
Catherine M.
Paralegal
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 4, 2022

"Vinesign is very useful and has a great ease of use"

Pros: I love that it is simple for users and that they can sign via text or email.

Cons: I would like a tutorial video to send to clients when they have trouble signing.

Switched From: Docusign
Robert H.
Managing Partner
Law Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 20, 2023

""Fire and Forget" "

Overall: I like the program and it is a great add-on for Filevine.

Pros: The ease of use from within Filevine is fantastic, just click on the link, place signatures and dates, and send off. Fast, easy and efficient. The e-signed document returns directly into Filevine, which we love.

Cons: A few of our clients have complained that the process is different than Docusign.

Switched From: Docusign
Reasons for Switching to Vinesign: Docusign was redundant when we implemented Filevine
Dariana A.
Paralegal
Legal Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 12, 2024

"Why You Should Choose Vinesign "

Overall: My overall experience with Vinesign has been pleasant.

Pros: A few things I like the most about Vinesign is being able to send/sign documents from anywhere. It is very easy to access and manage. You are given live progress updates on the documents you sent.

Cons: What I liked least about Vinesign is the watermark automatically appears on the documents once signed/completed.

Reagan N.
Paralegal
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 16, 2023

"The Ease of using Vinesign "

Overall: Great experience overall. The majority of our clients have found the process very easy to follow and does not require much additional explanation on our part.

Pros: I like that it is clearly communicated to client what is required and the simplicity of setting up the document for signature.

Cons: I do not like that we cannot notarize remotely.

Switched From: Docusign
Brandon G.
Administrative Manager
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 15, 2023

"Great product as advertised"

Pros: No down time, able to keep cases moving

Cons: can be difficult for new users to use multiple signers

Switched From: Docusign
Reasons for Switching to Vinesign: integration with filevine makes it essential
Sean T.
Paralegal- Case Manager
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 10, 2023

"Excellent software that works side by side with Filevine"

Pros: Ease of use, functionaly and new features with mulitple signers. The overall function and ease of use make this a no brainer while running a law practice.

Cons: Could use better integration with mobile devices. Ive experienced minor flaws on andoloid platforms

Rob S.
Managing Partner
Law Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 27, 2023

"Finesign goes hand-in-hand with your Filevine System"

Pros: It is only a click away from the document in my Filevine system. I can send documents out for signature from any platform and have a reliable and verifyable document in seconds.

Cons: I need to learn more to customize our fields. This should be as easy as any Help Center issues are with Filevine.

Switched From: Docusign
Iris C.
Paralegal
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 10, 2023

"VineSign is amazing!"

Pros: I love the ease and quickness of setting and signing. I also really like how I receive an email once the document has been signed or I can check the website to see if the client has completed signing or still in progress.

Cons: I like least when I open the website through FileVine and the first page opens up to add more documents to sign, just because I do tend to skip that first page most of the time

Jessica H.
Settlement Specialist
Law Practice, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 14, 2023

"Innovative New Age Software"

Overall: I'm super happy to be using/learning the software considering how user-friendly it is and customizable.

Pros: Ease of use. User-friendly. The text feature is my favorite. I also like that you don't need to have an email address to receive the link as long as you can receive a text.

Cons: Sometimes widening the field seems like it glitches.

Switched From: Adobe Acrobat
Reasons for Switching to Vinesign: This one works in conjunction with our new case mgmt. system we're switching over to I believe.
Diane G.
Litigation Paralegal
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 10, 2023

"Easy to use "

Pros: It is simple to explain to a client how to go through and sign the documents.

Cons: I don't like that is shares the email address that signed the Document, I usually have to remove that before I send to Opposing Counsel, so they do not have direct contact with our clients.

Switched From: Docusign