--- title: "Graphus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Graphus Software - reviews, pricing plans, popular comparisons to other Email Security products and more." source_url: "https://www.capterra.com/p/219920/Graphus/" page_type: "product" language: "en" --- # Graphus Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Graphus ## What is Graphus? If managing your company's Microsoft 365 or Google Workspace email security is just one of your many responsibilities, then let Graphus help with its patented AI technologies that automate security workflows. Graphus excels at stopping current and never-before-seen email threats before your employee can interact with them --without you lifting a finger or hurting your budget. Graphus is API-based and starts protecting you in minutes, with no agent deployment or email rerouting required. ## What is Graphus used for? [Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 89% Neutral 0% Negative 11% Starting price $3 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Graphus Overview Updated August 2026 AI summary Graphus provides cloud-based email security for businesses of all sizes, offering protection against phishing, spam, malware, and suspicious attachments. With AI-driven threat detection, policy management, encryption, and reporting features, it enables IT and security teams to identify and respond to threats efficiently. Integrations, alerts, and filtering help organizations manage email risks and maintain secure communications. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Graphus 4.3 (27) VS. [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting Price $3 Flat Rate, Per Month Starting Price $5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (27) Ease Of Use 4.8 (562) Value For Money 4.2 (24) Value For Money 4.9 (518) Customer Service 4.2 (23) Customer Service 4.9 (516) ## Graphus alternatives [4.5 (39)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) Highest Rated [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) [Proofpoint Core Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) [4.2 (45)](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) [View all alternatives](https://www.capterra.com/p/219920/Graphus/alternatives/) ## FAQs about Graphus Overview ### Which roles and teams benefit most from Graphus? Graphus is most used by IT managers, administrators, cybersecurity leaders, and technical support teams that need stronger email security, threat detection, and simplified protection against phishing attacks. Executives, owners, and directors benefit from reduced risk, better visibility into security posture, and less time spent managing user-facing email threats. Answer based on 27 reviews Overview ### What company size and industries is Graphus built for? Graphus is aimed at IT teams in mid-sized to large enterprises and managed services providers, but 100% of reviewers come from small businesses. It is used most in Information Technology and Services at 56%, followed by Computer and Network Security at 11% and Computer Networking at 7%, mainly for email security. Answer based on 27 reviews Features and Usability ### What are the key features of Graphus? Graphus offers AI/Machine Learning for threat detection, plus Phishing Protection, Anti Spam, Anti Virus, and Anomaly/Malware Detection. It also includes Email Attachment Protection, Email Filtering, Email Routing, Encryption, Policy Management, Alerts/Escalation, Reporting/Analytics, and Allow/Block List controls for managing spam and threats. Integrations ### Which third-party tools and platforms does Graphus integrate with? Graphus integrates with Kaseya BMS and SpamTitan. The available integration set is limited in the provided data, so these two platforms are the confirmed third-party tools connected to Graphus for alerts and related email security workflows. Answer based on 5 reviews Getting Started and Support ### What customer support options does Graphus offer? Graphus provides email/help desk support. User feedback suggests the product is backed by a helpful community and that support around user queries has helped reduce monthly downtime. Users also note improving ease of use and steady feature changes, though detailed support response experiences are limited. Answer based on 1 reviews ## Features AI summary Based on 1,078 Email Security reviews Capterra reviewers point to these as the top priorities when choosing email security software: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) Graphus supports all three features buyers rate most highly: **Threat Response**, **Email Attachment Protection**, and **Threat Protection**. Together, these capabilities help businesses detect and respond to suspicious activity, block harmful attachments before they reach inboxes, and reduce exposure to email-based attacks, allowing teams to protect users and maintain safer day-to-day communication. Email Attachment Protection 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Provides protection against malicious attachments. Spam Blocker 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Phishing Protection 4.3 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Identify phishing emails Reporting/Analytics 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Spam Quarantine 4.2 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Allow/Block List 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Lists of domains/addresses that are allowed / rejected Graphus 22 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Allow/Block List: Lists of domains/addresses that are allowed / rejected - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Routing: Route emails to multiple servers - Encryption: Convert data into a code for security - Greylisting: A request to the original server for a message to be resent - Phishing Protection: Identify phishing emails - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - SURLB/URIBL Filtering: Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged. - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.1 (27) 4.1 Based on 27 reviews ## Pricing Value for money 4.2 (24) Basic $3.00 Flat Rate,Per Month Value for money 4.2 (24) 4.2 Based on 24 reviews ## Support, customer service and training options Customer Service 4.2 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (23) 4.2 Based on 23 reviews ## User reviews Overall rating 4.3 Based on 27 reviews Filter by rating 5(16) 4(8) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent AB Abraham B. IT Administrator Information Technology and Services ### "IT Administrator" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 9, 2025 Stressful when clients ask for a history of a spam email have to check two platforms, both Graphus and Microsoft I can't wait for the contract to expire before moving out. Pros Nothing it's annoying, not friendly, what's the point when Microsoft is filtering it too Cons Very difficult looking up email caught in spam, etc. Alternatives considered [IRONSCALES](https://www.capterra.com/p/201112/IRONSCALES/) Reasons for choosing Graphus It was a mistake to listen to a sales rep. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD alan D. IT Manager Information Technology and Services ### "Graphus Admin Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 3, 2022 Pros Very easy implementation and great user friendly admin portal Cons it does take a while for the AI to identify what is spam and what isnt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mert M. Security Analyst Information Technology and Services ### "Graphus Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2022 Pros I liked the fact that the banner is fully customizable. I also like the ease of global whitelisting across all the clients Cons When a user receives banner, and if they want to interact with the banner, they need to login to their 365 account twice. I know with the new release this wont' be the case Switched from [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Steve P. Director of Security & Professional Services Computer & Network Security ### "Powerful yet simple to deploy and use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 27, 2022 Great experience so far and looking forward to the new features coming soon. Pros Simple to deploy and easy to manage. Management is straight forward and not cluttered with unnecessary options. Portal makes it very easy to analyze suspicious emails. The Employee Shield feature along with user training is the perfect combination for much greater email security. Cons Biggest problem was lack of admin notification options for email alerts. This however is being addressed in the new updates. Switched from [Proofpoint Core Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) Wanted much greater protection against phishing attacks. Alternatives considered [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) Reasons for choosing Graphus Graphus was much easier to manager and doesn't require creating polices for everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Mr. Information Technology and Services ### "Trust Graphus!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Very positive overall experience. Pros the product is really user friendly and easy ot use. innovative and effective! Cons can surely be improved, dut i didn't find in it a specific bad-spot. Alternatives considered [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) Reasons for choosing Graphus we use both, for different customers' categories and needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Shawn L. Systems Administrator Information Technology and Services ### "AI Protection at its finest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 27, 2022 We purchased this product specifically for a company that was having these types of issues and it has really cut down on the number of support calls we would receive from them concerning emails with malicious Pros The software is easy to use and is constantly learning the email dynamics of the organization. The feature to identify company executives helps protect against scams that older administrative assistants and people that aren't as up to date on the current scams being ran against companies could likely fall for. intent. Cons I would like to see the onboarding experience simplified. It requires quite a few custom permission that have to be set on the back end. Would be nice if some type of power shell script could be ran against the 365 environment to help set all these and make onboarding a little easier. As an MSP I would also like to send alerts to an email address outside of the protected domain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EZ Eric Z. Owner Information Technology and Services ### "Great Results With Graphus" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2022 I have been very happy with the experience using Graphus so far. I feel it is doing the job of protecting both me and my clients' from security attacks. Pros I like how easy it is to configure, and the fact you do not need to make any DNS changes. This is huge as I do not have access to all clients' DNS records for their domains. Cons I feel I get a lot of alerts in my PSA, but from the sounds of the most recent product announcement webinar, it sounds like this is being addressed and cleaned up. Switched from [Vade](https://www.capterra.com/p/165162/Vade-Secure/) Did not feel their system was catching/blocking enough of the threats that came through. Alternatives considered [IRONSCALES](https://www.capterra.com/p/201112/IRONSCALES/) [Proofpoint Core Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/) Reasons for choosing Graphus Price and current Kaseya relationship Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Morrelle M. President Information Technology and Services ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 We like it, it check boxes what we need. Pros The banners are hard to miss and the filtering is AI based which means we don’t have to train the software. Cons Feels clunky and the setup takes too long. Switched from [Inky](https://www.capterra.com/p/153507/Inky/) Migrating to a new solution with a new company. Our account manager is the best, \[SENSITIVE CONTENT\]. Alternatives considered [Inky](https://www.capterra.com/p/153507/Inky/) Reasons for choosing Graphus My account manager is very good, \[SENSITIVE CONTENT\]. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Aniel R. IT Supervisor Computer & Network Security ### "Great Tool for Email Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Pros Easy of Use, they send the emails directly to your deleted folders Cons Setup was a pain specially with all the permissions you have to manually do Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Max M. Technical Manager Telecommunications ### "Graphus is really great and good value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2022 Its been really great Pros It works well, easy to integrate with Office 365, Easy to understand management Cons It took a while for some better branding changes to happen, hopefully this will improve soon. Reasons for choosing Graphus Good pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/219920/Graphus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SpamTitan vs Graphus](https://www.capterra.com/compare/168436-219920/SpamTitan-vs-Graphus) [Microsoft Defender for Office 365 vs Graphus](https://www.capterra.com/compare/219685-219920/Microsoft-Defender-for-Office-365-vs-Graphus)