# Casino Schedule Ease Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Casino Schedule Ease Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/219957/Casino-Schedule-Ease/pricing

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# 

 Casino Schedule Ease Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Casino Schedule Ease

## What is Casino Schedule Ease?

Casino Schedule Ease is a client server-based computer program designed specifically for the scheduling needs of the table game segment of the casino industry. Schedule Ease automates more than 90% of the time-consuming tasks typically completed manually by staff and as such, frees them for higher priority tasks. Your employees will love knowing their schedules in advance and they'll be able to request PTO, swap shifts, make EO requests, and more – from anywhere.

## What is Casino Schedule Ease used for?

[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Casino Schedule Ease?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.scheduleease.com/&name=Casino Schedule Ease)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Casino Schedule Ease

4.4 (11)

VS.

[4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$250

Per Feature, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.7 (5,060)

Value For Money

4.6 (8)

Value For Money

4.5 (4,825)

Customer Service

4.8 (10)

Customer Service

4.6 (4,842)

## Casino Schedule Ease alternatives

Highest Rated

[4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (1,271)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (1,142)](https://www.capterra.com/p/153076/Homebase/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/219957/Casino-Schedule-Ease/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Casino Schedule Ease 30 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Track and manage adherence to policies for any service, product, process, or supplier

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Manage and record overtime hours for hourly employees

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Track and manage sick leave time

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.6 (8)

Free Trial

Basic

$250.00

Per Feature,Per Month

Value for money

4.6 (8)

4.6

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (10)

4.8

Based on 10 reviews

## User reviews

Overall rating

4.4

Based on 11 reviews

Filter by rating

5(5)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PP

Paul P.

Table Games Operations Manager

Hospitality

### "Casino Schedule Ease"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2021

Pros

The software enables our Table Games Department operate smoothly on a day to day basis. The features allow us to schedule and communicate with our employees. We have set up a 'bridge' with ADP, so that our 'paid time' off automatically feeds into the CSE software.

Cons

Like every software program there are sometimes gremlins, but the CSE team are always on hand to solve any issues that may incur.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2021

Hi Paul, Thank you for your kind words. We enjoy working with you and your team and are looking forward to keeping the relationship going. Thanks!

TP

Tom P.

Workforce Scheduling Manager

Gambling & Casinos

### "Best support team I've ever seen"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 18, 2021

I'm very satisfied with my overall experience after 5+ years of daily use. Having looked at other software's and trying demos, I always pass them up for CSE.

Pros

It's quite easy to use and learn for both scheduling and time & attendance. Everything is relatively streamlined making it fast to teach to other staff members. New hire employees are able to log in and figure everything out within minutes. I love the 'special request' features as well as the automated pay codes and special rules.

Cons

Biggest cons aren't a lack of features but rather bugs that come up along the way.. However, the support team is like nothing I've ever seen before. They respond fast and work even faster.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vince A.

Director of Casino Operations

Entertainment

### "Easy to use for Company and end users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2021

Pros

Easy to use for Management to schedule employees and easy for staff to see schedules and make changes from work, home computer or phone.

Cons

Not much to dislike about this software, works well and is more affordable than competitors products.

Alternatives considered

[Cetec ERP](https://www.capterra.com/p/127382/Cetec-ERP/)

Reasons for choosing Casino Schedule Ease

Cost, ease of use and support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Hello Vince, Thank you for your candor! We strive to provide world class customer service to all of our clients. We have enjoyed working with everyone on the team at the Borgata! Thank you, The Schedule Ease Team

CL

Colin L.

Table Games Shift Manager

Gambling & Casinos

### "Table Games Scheduling for the Masses."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2021

We have used SE for 13 years. There is never a problem that they could not solve or fix that would hinder us from getting a schedule out, which is our ultimate goal.

Pros

Having the ability to communicate quickly with our employees is essential in keeping everyone informed, Schedule Ease does that seamlessly. The user interface is easy to use and you can maneuver through a schedule quickly and accurately.

Cons

As with most systems there are always ideas to improve software, SE doesn't need many.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Hi Colin, Thank you for your honest review. It has been a pleasure having you as one of our clients over the years. We strive to provide excellent customer service for any challenges you may incur. Thank you sir! The Schedule Ease Team

MR

Marie R.

Dual rate pit

Gambling & Casinos

### "Schedule ease review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 7, 2021

Pros

Very well organized and easy to navigate.

Cons

Some functions are not compatible with all platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2021

Hi Marie! Thank you for your review. We would love to talk to you about some of the functions you mentioned. Please expect a response from us in the near future. Thank you for your continued support!

DA

Dennis A.

Executive Director Table Games

Gambling & Casinos

### "Exceptional Product and Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2021

The overall experience has been very positive. \[SENSITIVE CONTENT HIDDEN\] have been available, approachable, and eager to help us in any way they can.

Pros

The system is very user friendly for employees and administrators. Product support has always been a valuable asset to the product and in continues to exceed my expectations.

Cons

During the last ten years any cons the system may have had were quickly addressed and rectified. Rather than label them cons I would label them as enhancements to to a system that was very good but rather than being satisfied with a product that is very good the company has strived to continually make the product better.

Reasons for choosing Casino Schedule Ease

Dollar for dollar it is the best system out there for many years. I would highly recommend this product to anyone regardless of the size of the property.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2021

Thank you very much for the review Dennis. We really try hard to meet or exceed our clients expectations and look forward to your continued support. We enjoy very much working with you and your team and grateful for the opportunity each and every day. Sincerely, Kelly Sr.

FI

Franny I.

Scheduling Manager

Hospitality

### "Casino Scheduling Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2021

I have been a user for over 20 years. The recent upgrades made a huge difference in functionality for our scheduling staff and our team to view schedules, switch schedules and request time off.

Pros

Ease of use. Online capability. Tech support the moment you need it, which isn't needed too often.

Cons

There isn't much to not like. The switch over from old version to new was a learning process but not bad.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2021

Hi Franny! After 20 years of doing something the same way, change is definitely hard, but thank you for realizing it is definitely for the better! Thank you for being one of our biggest supporters over the years!

SH

Savannah H.

Casino Scheduling

Gambling & Casinos

### "Schedule Ease"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 6, 2021

Schedule Ease has been a helpful tool to schedule and keep things organized and running smoothly. The staff at Schedule Ease has been great at lending support and answering my questions. I appreciate the many various capabilities that this system has.

Pros

Schedule Ease makes scheduling several departments relatively easy. It is more than just a simple schedule. It has so many added features that help track call outs, PTO, and make communicating with employees easy. Schedule Ease is easy to navigate. The staff at Schedule Ease is also extremely helpful and respond quickly if I need help with something.

Cons

One of the only cons that I have with this system is the occasional glitches, where things don't work for whatever reason. However, the issue usually gets resolved quickly by the support staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2021

Hi Savannah! Thank you very much for the kind words. We truly enjoy working with you and the rest of the Del Lago Team. We appreciate your continued support and look forward to continuing our relationship with Del Lago!

GB

GLADYS B.

Director of Labor Analytics

Hospitality

### "Perfect Scheduling Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2021

One major problem that was solved with Casino Schedule Ease was the efficiency of the schedule. The benefits that were realized was how the roadmaps gave a detailed structure that allowed the user (schedulers) to schedule the exact number of employees or games as required or needed under the direction of senior management. The system is so efficient that the scheduler can run reports of employee needs projection for weeks or months in advance. The system allows the user to run schedules in real time to predict labor outcomes for any particular period or week in the future. As the Casino Scheduling Manager, I was able to run many reports that solved many queries that management had for future weeks. This allowed me to predict financial outcomes to my managers that may impact weekly or monthly budgets. Having these options, it was beneficial to the Table Games Department with over four hundred employees to predict financial impact in advance for senior leaders. Overall I found Casino Schedule Ease useful in all aspects from employees being able to communicate without having to call the office, and to presenting daily or weekly reports on demand.

Pros

I love Casino Schedule Ease because it is so easy and simple to navigate through the entire software from viewing the schedules, monitoring daily activities, viewing leave codes, running labor reports for each individual job code to an entire department in the casino division. It is so user friendly that everyone can adapt and use the product without any challenges. This is from a line staff to manager perspective, to the Director of Labor Analytics perspective. The product is easy to use where you are guided by detailed links/options negating the individual to areas retrospective to the individual. An example: A Croupier (line staff) login allows the employee access to all features of the product pertaining to that individual (viewing the schedule, making requests, payroll queries, call outs). Another Example: The payroll editor, edits and approves time specific to each department or division. The feature that are most impactful was the features of the differences in the payroll structure.

Cons

Initially, the one thing that I liked least about the software was that Atlantis used a particular employee card with a barcode at the back. The employee could either manually swipe in for work or scan the barcode to register the swipe. Casino Schedule Ease system wasn’t compatible with the employee card to allow employees to scan the code. Employees had to manually enter the codes in the timeclocks to register for work. Casino Schedule Ease support quickly addressed the concern and gave my employer two options to resolve the concern. Integration with existing payroll processes was difficult initially because of the many payroll structures in one division. An example: There were several unique payroll structures within one department. One employee receives overtime after eight hours worked on any day but another employee in that same department does not receives overtime after eight hours on any day but might receive a lieu day if that employee worked an additional six hours (after eight hours) on that day. Whenever there was a payroll issue or concern, the support team responded immediately addressing the issue until it was resolved.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I used an excel scheduling program for over fifteen years which was specifically created for the Atlantis Casino Table Games Department. Over time it became very difficult to upgrade the excel version of the schedule due to the complexity of the program (macros, if statements, upgrades). This was the main reason for the switch because eventually excel would not have work for increasing demands and needs of the department. It did not allow for employee interaction with the system and the program had limited reporting aspects. It was becoming obsolete for the growing environment.

Reasons for choosing Casino Schedule Ease

Casino Schedule Ease was chosen over many alternative products for one major fact which was how unique it is. As the Casino Scheduling Manager of the Atlantis Casino, I insisted that it was able to emulate all of the unique features that was incorporated in the excel version of the schedule. Some of those unique features were: employees work mixed shifts (day, night, grave), employees worked all games, minimum of eight hours between shifts, dual rate employees. Another unique scenario is that an employee can work two shifts in one day. The first shift is the employee's regular shift and the second is a dual rate shift with a different pay structure. Casino Schedule Ease was able to critique and emulate every aspect of the uniqueness of our environment from scheduling to payroll. The Casino Division is a payroll nightmare with the many different pay rules for employees throughout the division.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 6, 2021

Thank you very much Gladys for your candid and honest evaluation. We really appreciate working with you and the Atlantis, people like yourself make our system shine. Kelly

BC

bradley c.

Shift Manager

Gambling & Casinos

### "On its way up"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 30, 2021

Pros

I like the fact that there are many different reports to run and you can easily save information on employees and since it is now web based, you can work from home if needed.

Cons

the original portal was more user friendly but with the new system being constantly updated, once we get the hang of it it will be a breeze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2021

Thank you Bradley for your candor... as you know we upgraded a few months back and after using our system at Mt. Airy for almost 10 years now, we totally understand change is hard especially when you have other important tasks to do each and every day! We'll schedule a call with you and excited to listen to any suggestions or input you offer to help make the system better.

[View all Reviews](https://www.capterra.com/p/219957/Casino-Schedule-Ease/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)