# Fonetik Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fonetik Software - reviews, pricing plans, popular comparisons to other Speech Analytics products and more. Source: https://www.capterra.com/p/219975/Fonetik --- # Fonetik Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Fonetik ## What is Fonetik? The latest and only behaviourally-informed designed Speech Analytics platform on the market, engineered to help you understand what each customer says and feels, right now. Traditional speech tools are complex, designed by analysts for analysts, requiring a technical skillset to get the most from their platforms. Fonetik puts the power into your hands through an intuitive point-and-click interface designed by behavioural scientists. ## What is Fonetik used for? [Speech Analytics](https://www.capterra.com/speech-analytics-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £10 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fonetik?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tmac.ai&name=Fonetik) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fonetik 0.0 VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price £10 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (354) Value For Money 0.0 (0) Value For Money 4.3 (314) Customer Service 0.0 (0) Customer Service 4.1 (337) ## Fonetik alternatives [Rilla](https://www.capterra.com/p/10016798/Rilla/) [4.8 (354)](https://www.capterra.com/p/10016798/Rilla/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016798/Rilla/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [CallAI](https://www.capterra.com/p/10011014/CallAI/) [4.7 (7)](https://www.capterra.com/p/10011014/CallAI/reviews/) Starting price $49.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011014/CallAI/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Call Reporting Track and report on all incoming and outgoing calls Fonetik 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Use AI to convert voice into text automatically Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Organize and group data or items based on various criteria Track and manage adherence to policies for any service, product, process, or supplier Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Alter the layout and content of reports Protect sensitive data for digital privacy Receive and/or send email notifications for urgent updates, requests, or other information Manage and support multiple languages Process and analyze human language in text or audio form Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Systematic evaluation of various aspects of a project or service to prevent defects or issues Analyze and gain insights into data in real-time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Enables users to search, access, and retrieve information from the system's database without needing technical assistance or support Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Analyze, correct, and monitor speech for transcriptions or recordings Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data ## Pricing Basic £10.00 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)