--- title: "Tragofone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tragofone Software - reviews, pricing plans, popular comparisons to other Softphone products and more." source_url: "https://www.capterra.com/p/220021/Tragofone/" page_type: "product" language: "en" --- # Tragofone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tragofone ## What is Tragofone? Tragofone is a leading white label softphone solution, empowering businesses with a customizable VoIP softphone app for seamless remote communication. As the best VoIP softphone for enterprises, it supports SIP softphone functionality across Android, iOS, Windows, macOS and Linux platforms. Key features include WebRTC support for high-quality audio & video calls, auto-provisioning for easy setup, push notifications, multi-tenancy, CRM integrations (like HubSpot and Zoho), and Microsoft Teams integration. Enjoy encrypted SIP calling, group chats, file sharing, call analytics, and 3-way conferencing—all in a user-friendly dialer. Ideal as a softphone for businesses, Tragofone reduces costs, boosts productivity, and enables white-label branding for telecom providers. Trusted globally, it ensures secure, reliable VoIP on 4G/5G/WiFi networks. Start your free trial today! ## What is Tragofone used for? [Softphone](https://www.capterra.com/softphone-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tragofone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tragofone.com&name=Tragofone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tragofone 5.0 (6) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price Contact vendor Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.4 (466) Value For Money 5.0 (6) Value For Money 4.3 (307) Customer Service 4.8 (6) Customer Service 4.1 (338) ## Tragofone alternatives [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [4.2 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242188/RingCentral-MVP/) Highest Rated [Ringotel](https://www.capterra.com/p/214846/Ringotel/) [5.0 (14)](https://www.capterra.com/p/214846/Ringotel/reviews/) Starting price $2.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214846/Ringotel/) [View all alternatives](https://www.capterra.com/p/220021/Tragofone/alternatives/) ## FAQs about Tragofone Overview ### What company size and specific industries is Tragofone built for? Tragofone is designed for telecommunications companies, managed service providers, VoIP service providers, call centers, and contact centers. It fits organizations in these sectors that need a communications platform for handling voice services and customer interactions, including smaller providers and larger service operations. Features and Usability ### What are the key features of Tragofone? Tragofone offers call center management features such as auto-dialer, automatic call distribution, call routing, queue management, call monitoring, call recording, and call reporting. It also includes CRM, contact management, IVR, SMS messaging, live chat, video conferencing, unified communications, access controls/permissions, and real-time analytics. Integrations ### Which third-party tools and platforms does Tragofone integrate with? Tragofone integrates with 8 third-party tools and platforms, including communication and business systems such as HoduCC, HoduPBX, Microsoft Teams, Zoom2U, HubSpot CRM, Zoho CRM, PortaBilling, and PortaSwitch. Getting Started and Support ### What training and onboarding options does Tragofone offer? Tragofone provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation and videos give users reference materials and self-paced learning resources for setup and product review. Getting Started and Support ### What customer support options does Tragofone offer? Tragofone provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User experience with support is not documented in reviewer feedback here, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 328 Softphone reviews Capterra data shows that buyers of softphone software rank the following features as their top priorities: - **VoIP Connection** (**68%** of reviewers rated this feature as critical) - **Call Routing** (**49%**) - **Call Transfer** (**46%**) Tragofone supports all three of the features reviewers value most: **VoIP Connection**, **Call Routing**, and **Call Transfer**. Together, these capabilities help businesses manage inbound and outbound calls more efficiently, direct conversations to the right person faster, and move calls between team members without disruption, allowing teams to deliver more consistent customer communication. VoIP Connection 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Mobile Access 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Caller ID 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Access Controls/Permissions 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Call Routing 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Tragofone 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Integration: Integration with third-party call center software - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Caller Profiles: Store caller information within an accessible database - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Electronic Faxes: Create, edit, preview, and send faxes electronically - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Single Sign On: Allow users to access multiple services after entering their login credentials once - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Spam Blocker: Filters used to determine different types of malware threats - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Virtual Voicemail: Voice messages are stored online and accessible via a visual interface - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (6) ### Starting price Free trial available Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ HoduCC](https://www.capterra.com/p/156136/HODUCC/)[ HoduPBX](https://www.capterra.com/p/208449/HoduPBX/)[ PortaSwitch](https://www.capterra.com/p/56188/PortaSwitch/)[ PortaBilling](https://www.capterra.com/p/201016/PortaBilling/)[ Zoom2U](https://www.capterra.com/p/187222/Zoom2U/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Mark B. Director Telecommunications ### "Tragofone Implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 9, 2026 Great experience. We spent the time to do a full integration and its great. Our customers now have a much better experience with softphones. Pros Trago does many things well. They have a great product and support. We like that the product is across all major platforms and just works. Cons On some small issues, they took some time to resolve. In those cases, we had to follow up multiple times to get issues resolved. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DM Denis M. CEO Telecommunications ### "Modern WebRTC Softphone with Outstanding Technical Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 I have been using Tragofone for a short period, and it has already proven to be a solid communication tool. It is highly responsive and integrates smoothly into our daily workflow. What stands out the most is their excellent technical support; the team is always ready to assist and solve any issues quickly. Despite a slight learning curve during the initial setup, the call stability and multi-device support make it a highly valuable softphone solution for our team. Pros Outstanding Technical Support: The support team is highly responsive, knowledgeable, and quick to resolve issues. Seamless Connectivity: Excellent voice and video quality using WebRTC technology. Easy Setup: Fast deployment and quick configuration on multiple devices. White-Labeling Option: Great branding customization capabilities for businesses. Push Notifications: Reliably answers incoming calls even when the app runs in the background. Cons Inadequate Documentation: The online help center, user manuals, and administrative guides could be more detailed. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SG Simret G. Integration developer Information Technology and Services ### "The hidden gem, Tragofone is what we've been looking for." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2024 Has the best customer service and it's very easy to start up. Your data is always safe with Tragofone. The number on choice. Pros It's amazing features which helps in enhancing productivity. With video conferencing it's very easy to communicate with you customers. It leverages WebRTC technology to provide high quality audio conferencing on phones. Cons What do you mean?? Tragofone is the true definition of flawless. Switched from [ChatWerk](https://www.capterra.com/p/235397/ChatWerk/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PK Priyanka K. Senior Recruiter Human Resources ### "Streamline your team collaboration with Tragofone,it safe and secure." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2024 We've had an awesome experience and it's has magnified it's great doings on our sales growth.I highly recommend. Pros 1.I absolutely like it's integrations,both audio and video conferencing. 2.softphone it has a very easy to use reliable calling app this making communication easier.sharing the screen makes us all united and provides an additional way to demonstrate our complex ideas Cons No complains,so far so good.I love its doing. Switched from [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) A friend of mine referred me to use it,and it has proven to be the best. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Mohammad F. Assistant General Manager. Information Technology and Services ### "Take charge of your business communication system with Tragofone." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2024 It allows us to make both video and voice calls,send and receive files and it even integrates with CRM and supports live chat. It so amazing. Pros The fact that it allows video conference makes it the best choice for us. Easy to use and very much reliable. Has a very high quality PC soft phone which enables us to make calls in the internet. Cons I haven't encountered major challenges or ever been frustrated by this software. Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) It a bit affordable compared to it's competitors. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Director Sales Information Technology and Services ### "WebRTC softphone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2022 Really good product to use, highly recommended to all the users Pros Simple and attractive design, stable and reliable solution, excellent in technical support Cons Video conference, collaboration with CRM and other tools for Call Center use Switched from [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Cost and product feature offering Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.