# WaveRez Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WaveRez Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/220028/WaveRez --- # WaveRez Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WaveRez ## What is WaveRez? WaveRez is the leading online reservation system designed and built specifically for the watersport industry to manage bookings & communications. WaveRez allows operators to streamline their business and maximize their revenue by facilitating 24/7 online availability, robust schedule and resource management, automated customer communication, and much more ## What is WaveRez used for? [Reservations](https://www.capterra.com/reservations-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Reservations / 2026 Our "Best of" badge program showcases products with the highest ratings... - Reservations / 2026 Do you work for WaveRez?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.waverez.com&name=WaveRez) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WaveRez 5.0 (15) VS. [4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.8 (5,762) Value For Money 5.0 (14) Value For Money 4.7 (3,545) Customer Service 5.0 (14) Customer Service 4.8 (3,276) ## WaveRez alternatives [4.8 (1,539)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (94)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/220028/WaveRez/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Management 4.9 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Availability Management 5.0 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Calendar Management 4.9 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.9 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Templates 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Access Controls/Permissions 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems WaveRez 37 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Pre-made examples and templates for emails The ability to reserve times in groups. Track and manage inventory levels to maintain proper supply Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Ratings/Reviews Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 5.0 (14) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (14) 5.0 Based on 14 reviews ## Integrations [ Wherewolf](https://www.capterra.com/p/178859/Wherewolf/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (14) 5.0 Based on 14 reviews ## User reviews Overall rating 5.0 Based on 15 reviews Filter by rating 5(15) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Justin B. Owner Hospitality ### "WaveRez is the way " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 Overall, it’s been smooth, they are easy to work with and bring both the business and costumer value Pros From my first interaction, everybody has been amazing. They work as a well oiled machine and everyone knows how to communicate. I personally enjoy the fact that money collected from customers is deposited into my business bank account, not held by the booking software. As a team, we enjoy the integrations with all the systems we use as well as the fluidness on the backend as well as the customers interface. Cons I have had a great experience using this platform so far. I have zero dislikes. Would recommend to any Watersports operator looking to improve their customer booking experience. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Automation, convenience for customers, improve systems for employees Alternatives considered [aReservation](https://www.capterra.com/p/228527/Event-Book-Manager/) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing WaveRez Their system seemed to be much more simplistic, their fees were much less, and the personnel seem to be way more knowledgeable and friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kyle L. Owner Operator Fishery ### "WaveRez for the win" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 Pros I really enjoy knowing exactly who I'm working with and greatly appreciate all the support they offer! I appreciate all the education they include though webinars, conferences, etc. I like knowing I'm doing business with someone that built their business from the bottom up just like I did! Cons I struggled in the beginning to learn the ins and outs, however much of that may fall on me as technology by far would be my greatest weakness. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) More personal connection. Appreciate management's willingness to share knowledge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Shane C. CEO Entertainment ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2025 My overall experience with WaveRez has been excellent. It’s a reliable, efficient platform that has genuinely improved how we run our business. From managing bookings and availability to handling customer communication, everything is easy to navigate. The system has saved us time, reduced manual errors, and helped us scale more smoothly. Pros What I like most about WaveRez was how easy it made managing online bookings. It is user-friendly and packed with features that save time especially during peak season. It streamlined our operations and helped us stay organized while giving our customers a smooth booking experience. Cons The initial learning curve. No matter what booking platform you switch to there is always a learning curve. WaveRez was very helpful in speeding up the process. Switched from [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Wanted to work with a more personable company Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing WaveRez This company was willing to work closely with me to accomplish my goals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW PHILLIP W. Manager Entertainment ### "WaveRez is one of the most user-friendly reservation systems." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2025 Pros WaveRez is incredibly user-friendly and intuitive, making it an ideal booking platform for tour operators. It streamlines scheduling, payments, and customer management seamlessly, helping businesses operate more efficiently with less hassle. Highly recommended for anyone in the tour industry looking for reliable software! Cons What I like least about WaveRez is the lack of QuickBooks integration for smoother accounting. This would reduce our time to take reports out of WaveRez and manually enter them. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing WaveRez Fareharbor is more complex system. Any changes you want to make in Fareharbor you have to send in a ticket. With WaveRez you can usually do it yourself with ease. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Brandon P. VP of Finance and Operations Hospitality ### "Would strongly recommend and already have many times over" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 Fast professional service. They delivered on their commitments, and the tool is great to use. Staff members have responded favorably to Waverez and were able to adapt quickly. Pros Ease of onboarding. We were up and running quickly and without issues. The tool is flexible and easy to get staff up to speed. Cons Only have positive things to say. experience thus far has been positive. Team adapted well to the new tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Dan W. Owner Leisure, Travel & Tourism ### "Happy that I switched my reservation system to waverez!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 5/5! I'm glad I made the switch. Their team is committed to the boating industry and very involved. I would recommend to any operator that has a tour or rental company. The guy that sold me was honest and transparent and didn't try to push something on us that wouldn't work. I really appreciate that. Pros First and foremost, customers service. Quick responses from the team when we have issues. This is always the biggest pain point with my last system. It doesn't take weeks (and I mean weeks) for assistance with rate updates and trip changes. Yes, I can do some of this myself, but I'm a one man show so every now and then it's appreciated. From a feature standpoint, I like a few things. The matrix rental view is great to see my rentals and tours for the day. I can close/open times, make reservations, see availability, and get a quick overview of what is going on for the day. It's not complicated and easy for my team to read. I also really like the text message tool that allows me to alert all of my customers in case of weather or traffic. This has saved us so many times that I can't even count. They don't charge for senseless stuff like bookings from 3rd party sites like Viator, which saved me a few thousand already this year. Cons Since coming from Fareharbor, I did like having a mobile app and being able to send payment link via email for my private charters. Yes, you I can still do everything from their web version, but it was a bit quicker. I also liked the reporting tools a bit better. I have mentioned these features to the waverez team and they are coming out with a new version that will hopefully include these. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Where do I begin? They promised me a free website which we used for years, then turned around and wanted us to pay $5,000 for it. They also wanted 2% for every 3rd party booking from Viator and Get Your Guide. Support went down hill. Its not the same over there. Alternatives considered [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) Reasons for choosing WaveRez Recommended by a friend who uses them. Also, I liked the idea of using a system built for boating. Their sales team did a great job and I felt like it was a better move. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Ron W. Owner Consumer Services ### "Switched this year. Love it " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 I love it so far. A few more improvements and it would be perfect. I am really glad I switched from fare harbor Pros Local company no offshore representatives. Intuitive and easy to use. Really good support team, gas response time to questions Cons Cannot send custom “book now” invoices to customers. Some features could be more intuitive. Limited API, will not transfer existing schedules for you Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Local business is preferred, trip shock discount. No other reason Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Eli R. CTO Leisure, Travel & Tourism ### "Best Reservation Platform for Watersports and More" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 The team was great to work with and made the transition seamless from our old rez-tech. I really like where the platform is going and look forward to watching it grow as it helps our business grow Pros Easy to use interface, great support team to help build out the dashboard and products for us and get transitioned from our old sw. Cons Not all the features I would like are there, but I trust they will be coming soon. During the build they were very open for feedback to incorporate into the product roadmap Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) The rising cost of using FareHarbor as well as the feeling like they’re not really listening to what is needed in our industry Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS John S. Owner Leisure, Travel & Tourism ### "Built by Watersport Operators for Watersport Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 23, 2025 I have been using WaveRez for many years. They listen to what works for watersports operators. All the new features have Boat Rentals, Boat Charters, & Boat Tours in mind when it's being developed. Pros The strongest feature is the Matrix. It makes it easy to see what is booked, what you have available, what time slots you have left, what's checked in, what the rest of the day looks like, and more. Cons So far, not too many complaints. Waiting on the new version of it, as I hear it's supposed to fix alot of the minor issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Eric R. Admin Recreational Facilities and Services ### "Wavered is the best in the industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 Pros The support is hands down the best in the industry. The staff is exceptional, anytime we call or email with questions they are right on it. Cons Looking forward to an app. Everything else about the system is great for us. We have had no issues. Best system around Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Service and support of WaveRez is exceptional in comparison Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Josh S. Owner operator Hospitality ### "Great platform with a better team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2025 From the first demo through present our experience has been nothing short of phenomenal. I personally value the team and their service as much as I value the platform itself. The platform is amazing but the team pushes it to the next level! Pros The team! The entire staff shares a common goal of helping your business vs selling you a product. There is no such thing as a dumb quesion or a problem they can't solve. The platform it self is constantly growing with new features and offerings! Everything is extremely well thought out and easy to use. Feedback is graciously accepted and changes are made in a timely manner. Cons I really haven't found any cons to write about. Every single hole i've been able to poke in this product was quickly repaired with a great solution! Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) The team at peek was obviously trainined to sell and extract as much money as humanly possible from their customers. They had no regard for the success of our business and their customer service was non existenet! Alternatives considered [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) [Rezdy](https://www.capterra.com/p/122690/Rezdy/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing WaveRez The customer support, culture, and value made it an easy choice! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jeremy P. Manager Sports ### "Game Changer for Our Watersports business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 WaveRez has streamlined our operations, boosted our revenue, and made life easier for everyone on our team. We’ve tested other systems before, but this one blows them all out of the water. Highly recommend for any watersports or tour business looking to scale and simplify. Pros Built for watersports! Waverez gets the unique needs of watersports and boat tour operators. Its intutive and tailored to our workflow on a 133 passenger dolphin cruise boat. Mobile friendly for guest and staff. Crew can check the manifest, check in guest and adjust any bookings right from their phone. One the best vendor support help desk around, with lots of helpful videos detailing how to do anything you want to adjust in Waverez. Integration with Waivers, Text Alerts, and More! All the extras that make the guest experience smoother and more professional. Revenue Boosting Tools We’ve seen a major increase in online bookings, upsells, and customer retention thanks to their built-in tools. Cons Learning curve at the start like any robust system but have plenty of help from the online chat and videos to navigate everything that I wanted to adjust. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Gm Leisure, Travel & Tourism ### "Grow your business on wave rez." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 I’ve been with Wave Rez since the beginning. I have a great relationship with all of their employees and their \[sensitive content hidden\]. Being on wave Rez has allowed me to expand my business to multiple locations in multiple cities. Pros It is a perfect fit for my business. Customer Service is great. Being on wave Rez gives me the ability to more efficiently book multiple locations. Cons It’s not free🤪 No JK I really don’t have anything bad to say about Wave Rez. They offer a great product at a reasonable price. Alternatives considered [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reasons for choosing WaveRez It was a better fit. Better price and more ethically run Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Robert J. Owner Leisure, Travel & Tourism ### "Reztech switch " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 So far so goo, the onboarding was pretty smooth as I am not good with technology. I made it very clear that i would need my hand held through this process and they delivered. Pros Waverez is very much about its clients, listening to our needs and assisting with all aspects of our industry. Cons Switching from Fareharbor to waverez was definitely a changeand took time to get used to. My biggest complaint is every time you do something on waverez like checking someone in it reloads the page. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Fareharbor fee got pricey, and their costumer service for small businesses went down hill Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2025 Rob, Thank you for your feedback and for trusting WaveRez with your business! We truly appreciate you acknowledging our team’s support and dedication to helping you transition from FareHarbor. We understand that switching systems can take some adjustment, especially when you're used to a different workflow, and we're glad to hear our onboarding team was able to guide you through the process. We also appreciate your note about the page reloads when performing actions like checking in guests. Feedback like this helps us improve, and we’ve passed it along to our development team to explore how we can streamline that experience further. Regards, Your WaveRez Team JO Jason O. Owner Maritime ### "Best Reservation System for Boat Rentals, Boat Tours, and watersports!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2025 I love the WaveRez now and it is only going to get better every year. They have a public roadmap and you can see all of the stuff they are working on which is going to enhance the platform even more. If you are in water sports, I definitely recommend taking a look at WaveRez. Pros Compared to come other reservation software, WaveRez was specific to our boat rental companies needs. He are a high volume company, and the "matrix" that they use for daily resource management is way better than any other company that I have used, and I have tried all of the major reservation systems. If you are a boat tour, boat rental, or jetski company, WaveRez is the best way to go. The other plus is that they are a smaller company, which means they can make changes to the platform very quickly, and the chances of getting something specific for your businesses added to the platform is greater than dealing with the larger companies. Cons Most of everything that I don't like about WaveRez is very minor. The plus is that they are about to release V2 in a few months and that will fix any issues I have had with the platform. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) We didn't like the direction the company was going by adding more and more fees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2025 Jason, Thank you so much for the thoughtful review and for highlighting how WaveRez has supported your high-volume operation. We're especially glad to hear that our resource matrix has made a real difference. The matrix is one of the tools we’re most proud of, and feedback like yours lets us know it’s doing its job. We also appreciate you recognizing the advantages of working with a more agile team. Being able to listen, adapt, and build for our partners is core to who we are, and your comments reaffirm why we keep that approach front and center. We’re excited to bring you V2 very soon! Many of the improvements driven by user feedback like yours. 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