--- title: "Polly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Polly Software - reviews, pricing plans, popular comparisons to other Productivity products and more." source_url: "https://www.capterra.com/p/220058/Polly/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Polly Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Polly ## What is Polly? Polly is an instant engagement app purpose-built for Slack, Microsoft Teams, and Zoom. Polly helps internal teams of all sizes make smarter, data-driven decisions, with the help of instant feedback. We believe in a world where every voice has the power to transform work, and it's our goal to make them heard. With over 64 million responses and 10 million pollys sent, we empower teams across the world to act on the knowledge that guides their work. ## What is Polly used for? [Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Productivity](https://www.capterra.com/productivity-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 92 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $12 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Employee Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Polly?[Manage this product listing](https://www.g2.com/products/polly/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Polly 4.6 (92) VS. [4.6 (10,513)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $12 Per User, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (92) Ease Of Use 4.6 (1,788) Value For Money 4.4 (61) Value For Money 4.4 (1,415) Customer Service 4.4 (61) Customer Service 4.3 (1,346) ## Polly alternatives [4.7 (2,928)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (983)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (552)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/220058/Polly/alternatives/) ## FAQs about Polly Overview ### What problems does Polly solve? Polly solves slow decision-making, low engagement in remote teams, scattered feedback collection, and duplicate work caused by unclear delegation. It helps managers, HR teams, call centers, and distributed departments run quick polls, anonymous temperature checks, coaching feedback, and morale-building activities directly in Slack or Microsoft Teams without disrupting daily workflows. Answer based on 44 reviews Overview ### Which roles and teams benefit most from Polly? Polly is most used by engineering teams, delivery managers, and customer-facing leaders who need fast feedback inside collaboration tools. Operations, people, and executive roles use it to run pulse surveys, streamline check-ins, gather team sentiment, and support decisions around engagement, communication, and service improvements. Answer based on 91 reviews Overview ### What company size and industries is Polly built for? Polly is built mainly for small businesses at 66% of reviewers, with Computer Software the top industry at 21%. It serves feedback-focused HR, People Ops, Internal Comms, IT admins, managers, and project teams, with additional use across Enterprise at 21%, Midsize at 13%, IT services at 8%, and Marketing at 5%, primarily for surveys. Answer based on 91 reviews Features and Usability ### What are the key features of Polly? Polly includes core survey and poll tools such as pulse surveys, customizable questions, templates, and anonymous voting, plus real-time analytics and notifications for quick feedback collection. Its differentiating features are Slack and Microsoft Teams integrations, scheduling and recurring polls, and collaboration support for team check-ins, standups, and meeting votes. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? Polly starts at $12/user/month for the Slack Basic plan, while Microsoft Teams Pro costs 24/month on a 12-month subscription. Polly offers a free version and free trial, but reviewers note the free plan is limited to 25 responses monthly. Sentiment is mixed: some call it reasonably priced, while others find it pricey. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Polly integrate with? Polly integrates with Slack and Microsoft Teams most often, based on reviewer usage. It also connects to Google Calendar, Google Chat, Google Sheets, Jira, ServiceNow, and Zapier. These integrations center on team communication and workflow tools, with Slack clearly the primary platform reviewers mention. Answer based on 51 reviews Getting Started and Support ### What training and onboarding options does Polly offer? Polly provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs with an instructor, while documentation offers written reference material for self-paced learning and step-by-step checks as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does Polly offer? Polly provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. Users say support is usually helpful and issues can be handled within a day, though some note that response times could be faster and that a few account-related problems took extra follow-up. Answer based on 3 reviews Surveys ### How well does Polly work for surveys? Polly works well for quick surveys inside Slack or Teams, especially for team feedback, pulse checks, and simple polls. Small business teams, managers, and internal communications users like the easy setup, templates, and real-time responses, though larger organizations may find reporting, editing, exports, and complex survey design too limited. Answer based on 32 reviews ## Features AI summary Based on 10,704 Productivity reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Polly supports all three of the features reviewers value most: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful input, and build questionnaires more efficiently, allowing teams to gather clearer insights and make better-informed decisions. Customizable Questions 4.6 (38) 86.84% of 38 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 4.7 (19) 89.47% of 19 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.6 (45) 80.00% of 45 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.2 (40) 82.50% of 40 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 4.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Pulse Surveys 4.6 (38) 71.05% of 38 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Polly 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (92) 4.5 Based on 92 reviews ## Pricing Value for money 4.4 (61) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/220058/Polly/pricing/) Polly for Slack - Basic $12.00 Per User,Per Month It includes: - Quizzes & Surveys - Word Clouds - Basic Q&A - Exports - Scheduling - Trivia Games - Standups Polly for Microsoft Teams - Standard $49.00 Other,Per Month Polly for Microsoft Teams - Pro $24.00 Other,Per Month It includes: - Automated Reminders - Custom Logo & Branding - Q&A Advanced Settings - Q&A Moderation - Templates - Google Sheets Sync - Private Results - Anonymous Responses Enterprise Custom Quote Available. It includes: - Admin Dashboard - Demographics Filters - IT CSAT Workflows - API/Webhooks - IP access controls Value for money 4.4 (61) 4.4 Based on 61 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chat](https://www.capterra.com/p/175800/Chat/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (61) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (61) 4.4 Based on 61 reviews ## User reviews Overall rating 4.6 Based on 92 reviews Filter by rating 5(57) 4(34) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RN Ramon N. Office Manager Computer Software ### "Great Tool for Employee Feedback and Anonymous Surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 10, 2026 Overall, my experience with Polly has been positive. It is an easy and effective tool for collecting employee feedback, especially through anonymous surveys. It helps us better understand employees’ opinions and identify areas for improvement. Pros Polly is very useful for running anonymous surveys and collecting honest feedback from employees. It makes it easy to understand how people are feeling and gather opinions on different topics in a simple way. Cons The basic plan is quite limited. Some useful features and customization options are only available on higher-tier plans, which can be restrictive depending on how you want to use the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samuel H. Senior DevOps Engineer Education Management ### "Polly is still the king" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 11, 2026 Pros A little easier to create polls now with the app, allowing you to create and modify a poll BEFORE sending it. Cons Still tricky inside of channels, and could be a bit more responsive. More of a poll decision flow is missing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Estrella A. Software Engineer Computer Software ### "Polly delivers fast pulse surveys and instant team feedback inside chat" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 7, 2026 Over 1 year, low learning curve and simple form creation boosted team collaboration and information gathering. Value for money is good despite basic employee management and average customer support. Pros Great value for money and easy form creation make team collaboration smooth. Learning curve is tiny, employee management and information gathering in chat are fast, and customer support responds quickly. Cons Lacks deep employee management tools, form creation options are basic, and information gathering can clutter chat. Learning curve for advanced settings is tricky, value for money drops on paid tiers, team collaboration is light, and customer support is slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Specialist Consumer Services ### "Polly and app to create quick forms or short surveys" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 14, 2026 Polly is ok, i like it for small surveys, and the interaction it can generate on chats. for larger, more robust surveys i prefer Qualtrics, which is a more powerful tool. Pros Polly is a fast tool to gather information on quick forms or small surveys, its intuitive, easy to create. It can create quick quizzes to increase engagement in chats to develop team building. Its easy to learn and easier to use. Cons Polly is very basic, but it still works. Don´t ask more of the tool that it can deliver. To create extended and anonymous forms to gather information in a private fashion, the data is not easy to download to a spreadsheet, it barely makes a text summary of the information. I don´t believe it delivers on its value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sam C. Talent Lead Information Technology and Services ### "Quick, Handy Feedback - Just Don’t Expect Deep Insights" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 15, 2025 Pros \- Simple, lightweight way to run polls and pulse surveys directly in Slack - Great for quick feedback and boosting day-to-day engagement - Easy to set up and use without any training or admin overhead Cons \- Limited depth for more complex surveys or detailed analysis - Reporting is fairly basic compared to dedicated survey tools - Best value depends heavily on already using Slack Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2025 Thanks for the thoughtful review, Sam! We’re glad you’re enjoying how simple Polly is for running quick polls and pulse surveys directly in Slack. On the reporting side, we do offer Demographics, which let you slice results by different attributes, as well as Google Sheets integrations so you can create the visualizations you need. You can find more details on these features in our Help Center: https://www.polly.ai/help/slack RG Rajesh G. Operations Manager Computer Software ### "A survey tool with different possibilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 24, 2025 Pros It is integrated with Slack which is a big plus. Also the fun quiz has a big pool of questions from different themes to keep people hooked. Cons Its UI / UX is clunky and not intuitive. It also lacks flexibility. I found it difficult to make changes to the form i created. Switched from [Flying Donut](https://www.capterra.com/p/217979/Flying-Donut/) It was more difficult to modulate it. The template options were limited Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 We appreciate you taking the time to share your thoughts Rajesh! 💛 It’s great to hear that you enjoy the Slack integration and the variety in our trivia. On making changes after creation, a tip — you can edit a Polly after creating it through /polly edit, which can help adjust questions / settings. P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high. RN Ramon N. Office Manager Computer Software ### "Great tool, but the free version feels too limited" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2025 It’s intuitive, quick to set up, and integrates perfectly with Slack, making participation effortless, collecting structured feedback from the team instantly. Pros The integration with Slack is great, you can launch polls instantly without leaving your workflow, which saves time and improves response rates. Cons The free version of Polly is quite limited, which makes it difficult to fully explore its potential for consistent team feedback and engagement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 Thank you so much Ramon for your feedback! 💛 We’re glad to hear that Polly’s Slack integration is helping you save time and collect feedback effortlessly. To explore Polly’s full potential, reach out to us at contact@polly.ai and we’ll be happy to set up a free trial so you can unlock all features! P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add fun learning or trivia to your meetings and keep the energy high. Baylee N. Talent Partner Telecommunications ### "Polly review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 22, 2025 Polly has been a great tool to use especially for team surveys we like to use it company wide, and even with our other core dev teams. Pros I like the functions of this tool, I find it very easy to use especially for surveys that are company wide. Cons I cannot think of anything top of mind that I don't like about Polly. I just wish it had more configurations with other tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 Thank you so much Baylee for your kind words! 💛 We’re thrilled to hear that Polly has been helpful for company-wide and team surveys. Polly also integrates with tools like Google Slides and Powerpoint (for live event polling), Google Sheets, JIRA and more, making it even easier to gather feedback and keep your workflows connected. More details on our integrations with other tools can be found in our Help Center: https://www.polly.ai/help/slack CO Carla O. Manager Medical Practice ### "Polly is a team builder." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 12, 2025 Pros I love polls and surveys. Polly makes them fun and easy to set up. It is the best way to do a temperature check of my team and department. Cons I don't currently have any negative things to say about Polly. I have never had any issues with creating or distributing a poll Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 Hi Carla. We really appreciate you sharing your experience! 💛 It’s great to hear that Polly makes checking in with your team easy and enjoyable. P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high. LE Lauren E. Designer Public Relations and Communications ### "A good way to make a descision" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 8, 2025 Pros Ability to use within teams to help do polls and votes internally for outcomes Cons Limited options as a plugin, felt like it could be made more intresting and have a broader use for teams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 Thanks so much for your feedback Lauren! 💛 We’re glad Polly helps with team polls and votes. Since you’re in Public Relations and Communications, you might also like features such as Q&A for town halls, live polling in events, suggestion boxes, and pulse surveys with demographics mapping — great for boosting engagement and collecting feedback across your team. You can find more info in our Polly Help Center: https://www.polly.ai/help/slack [View all Reviews](https://www.capterra.com/p/220058/Polly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UmfrageOnline vs Polly](https://www.capterra.com/compare/201674-220058/Enquetes-Maken-vs-Polly)