--- title: "Polly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Polly the right Survey solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/220058/Polly/reviews/" page_type: "reviews" language: "en" --- Polly 4.6 (91) [View alternatives](https://www.capterra.com/p/220058/Polly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Polly Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Xavier C HR SpecialistConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “It can create quick quizzes to increase engagement in chats to develop team building.“ March 14, 2026 Sam C Talent LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Reporting is fairly basic compared to dedicated survey tools“ December 15, 2025 RN Ramon N Office ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “The integration with Slack is great, you can launch polls instantly without leaving your workflow, which saves time and improves response rates.“ October 20, 2025 RG Rajesh G Operations ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Its UI / UX is clunky and not intuitive.“ October 24, 2025 SS Sondra S ManagerBanking, 11 - 50 employeesUsed the software for: Less than 6 months. “I like that Polly can be integrated in MS teams meetings and can be used for live surveys, gamification and asking for live ideas and feedback.“ February 21, 2025 NC Nicolas C Operations SupervisorOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Getting started to use the tool can be frustrating in the beginning, since there is no Wizard to guide you on defining what you want to do“ December 16, 2024 Xavier C HR SpecialistConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Polly is a fast tool to gather information on quick forms or small surveys, its intuitive, easy to create.“ March 14, 2026 Rachel L People and Culture ManagerBiotechnology, 51 - 200 employeesUsed the software for: I used a free trial. “For a smaller business, it's difficult to justify the spend on survey software.“ January 9, 2025 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nedim M. Digital Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Easy to navigate and share" January 17, 2025 5.0 Great app for collecting feedback quickly. Pros Easy to create and share polls in minutes. Cons Customization options are somewhat limited. Review Source Response from Polly January 20, 2025 Thank you for sharing the review Nadim! Quick and easy is what we aim for! Regarding customization options, it's an area we definitely want to explore, if you have specific features in mind, we’d love to hear them! IC Ishit C. Digital Marketor Airlines/Aviation Used the software for: Less than 6 months ### "Good Company" February 25, 2025 5.0 \*\*"Polly is an easy-to-use survey tool that provides quick insights. It's great for engagement and feedback, but could use more customization options."\*\* Pros Polly's ease of use and quick insights make surveys simple! Cons Limited customization options for survey design. Review Source Response from Polly March 6, 2025 Thank you for the review Ishit! We’re thrilled to hear that Polly’s ease of use and quick insights make surveys simple for you! On your feedback regarding customization— something's cooking so, stay tuned for updates on this front! AM Abbie M. Educator Education Management Used the software for: 6-12 months ### "Excellent. Would recommend " February 18, 2025 5.0 Excellent. Great to build team relationships. Pros Allows for team collaboration and internal feedback Cons Conscious of privacy concerns that may arise Review Source Response from Polly February 24, 2025 We love hearing that you’d recommend Polly! It’s great to know it’s helping strengthen team relationships. Let us know if there’s anything we can do to make your experience even better. AR Albert R. Customer Service Expert Consumer Goods Used the software for: 1-2 years ### "Very fun and practical application!" February 3, 2025 5.0 Overall, Polly has been a great benefit for our team. It is a fun application that is very easy to use once you get the hang of it. Our team loves the Trivia set up and we use it every single day to give us a mood boost! Pros My company uses Polly in Slack and love all the fun features Polly provides. We do regular trivia to take the edge off of our days and create polls throughout the weeks to help make smaller decisions that affect our day to day business. Cons It was a little confusing getting Polly set up in Slack. I would also like more customization options Review Source Response from Polly February 4, 2025 Thanks for the review Albert! We’re so happy to hear your team loves using Polly, especially Trivia for a daily mood boost! It’s great to know Polly is helping with both fun and business decisions. We appreciate your feedback on setup and customization. We’re always looking to improve—if you have specific ideas on what would make Polly even better for your team, we’d love to hear them! Thanks again for being a part of the Polly community! 😊 BY Bashea Y. Labratory Processor Health, Wellness and Fitness Used the software for: 6-12 months ### "Polly Review" April 24, 2025 5.0 Pros Polly is easy to navigate, provides instant feedback and always you to have a little fun within team meetings. While using Polly we were able to vote within the meeting on where to even order lunch! Cons Our team personally loves Polly and have found ourselves connecting more within teams on minor and major conversations. Review Source Response from Polly October 27, 2025 Thank you so much Bashea for sharing this wonderful feedback! 💛 We’re thrilled to hear that Polly has helped make your team meetings more fun and engaging — and even useful for important decisions like lunch! P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high. MP Michal P. Software Engineer Accounting Used the software for: 1-2 years ### "Polly for slack" April 8, 2025 5.0 Pros Great little app for doing quick surveys on slack Cons It would be nice if there was a way to see results in a graph format over time Review Source Response from Polly October 27, 2025 Thanks so much Michal for for sharing your feedback! 💛 We’re glad you’re enjoying using Polly for quick surveys in Slack. You can actually view your results over time and in more visual formats through our web app — it offers graphs and trend insights that make it easier to track responses and engagement. Just head to app.polly.ai in your web browser and log in with Slack to explore your results there! VR Verified Reviewer Founder Computer Software Used the software for: 1-2 years ### "Polly is awesome!" January 21, 2025 5.0 5 Stars - I love it! It is our team's go to Pros I love how easily Polly integrates with Slack! It is our team's go to in-app polling feature and is used daily. Cons Sometimes it can be hard to understand what types of polls are available and when you should use each one. A feature to educate users would be awesome! Review Source Response from Polly January 22, 2025 Thank you for a 5 stars review! We're thrilled Polly is your go-to polling tool in Slack. Regarding the available poll types, something exactly on these lines is about to launch in a few weeks - stay tuned! VR Verified Reviewer Creative E-Learning Used the software for: 6-12 months ### "Go for it! " January 21, 2025 4.0 I like it! And it makes things easier rather than complicated. Pros It helps me with the commands and it easy understands whatz spoken and did not wamt to repeat most of the times. Cons Takes time to process at times. Other than that it does what it was meant to do. Review Source Response from Polly January 22, 2025 Thanks for the review! We're glad that Polly simplifies tasks for you. On improving processing time, let us know if you have specific examples, we would love to make things even more seamless for our users AM Anupam M. Student E-Learning Used the software for: Less than 6 months ### "Polly App: Streamlining Feedback and Engagement" January 15, 2025 4.0 Polly is a robust, user-friendly app designed to help teams increase engagement, get instant feedback, and make easier decisions. One can easily integrate the app with Slack and Microsoft Teams, which enables teams to create surveys, polls, and quizzes in just clicks. One of the highlights of Polly is that it comes with intuitive design that makes it pretty easy for users at any level to create and take part in polls without a learning curve. The application offers real-time results to enable teams to make faster data-driven decisions. With integration capabilities, the collection of feedback will not be disruptive as members can give their response through the tools that they use each day. But on top of this, Polly allows for custom options, workflows that automate themselves, and a ton of detail analytics that are excellent for team internal feedback, employee engagement, or even planning an event. Yet, for free plan users, it is perhaps a little more restrictive compared to other applications. Pros It easily integrates with Slack and Microsoft Teams. There is real-time feedback and detail analytics. User-friendly interface, and lots of customization. Cons It only has basic features on its free plan. Advanced features need to be paid for. Review Source Response from Polly January 20, 2025 Thank you Anupam for taking the time to share your detailed review of Polly! We’re thrilled to hear that you find our app user-friendly and valuable for enhancing team engagement, gathering instant feedback, and simplifying decision-making. We understand your feedback regarding the limitations of the free plan. To help you explore Polly’s full potential, we’d love to offer you a free trial of our premium features. If you’re interested, please reach out to us at our support email contact@polly.ai and we’ll set you up with the free trial right away! Thank you for being part of the Polly community. We’re excited to continue supporting your team’s success and engagement! CO Carla O. Manager Medical Practice Used the software for: 1-2 years ### "Polly is a team builder." June 12, 2025 4.0 Pros I love polls and surveys. Polly makes them fun and easy to set up. It is the best way to do a temperature check of my team and department. Cons I don't currently have any negative things to say about Polly. I have never had any issues with creating or distributing a poll Review Source Response from Polly October 27, 2025 Hi Carla. We really appreciate you sharing your experience! 💛 It’s great to hear that Polly makes checking in with your team easy and enjoyable. P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high. NJ Nidhi J. Accounting Accounting Used the software for: Less than 6 months ### "Experience " February 25, 2025 5.0 I had worked with accounting software and it was loving experience with this Pros Excellent platform! User-friendly interface, great features, and outstanding customer support. It has streamlined our workflow and improved efficiency. Highly recommend for anyone looking for a reliable solution. A game-changer for our business! Cons there's anything to improve, it would be adding more customization options and slightly faster customer support response times. However, overall, it's a fantastic platform that delivers great value Review Source Response from Polly March 6, 2025 Thank you so much for the amazing review Nidhi! It’s heartening to hear that Polly has been a game-changer for your business! We love that it’s helping streamline your workflow and boost efficiency. Your feedback on customization options and support response times is really valuable—we’re actively working on both, so stay tuned for updates! If there’s anything specific you’d like to see, we’d love to hear. Thanks for being a part of the Polly community—we appreciate you! VM Vincenzo M. Financial Accountant Information Technology and Services Used the software for: 1-2 years ### "Great Tool, fair price" December 27, 2024 5.0 Great tool, fantastic integration on Slack and teams, and good on the automation side, but it can improve even more with some extra AI help. Pros This is a great tool for hybrid and remote teams to manage feedback, polls, and teams. It's really nice on the graphic side, too, and it has great integrations. Cons Great on the automation side, but it can improve even more with some extra AI help. Review Source Response from Polly January 11, 2025 Thanks for the review! We're glad you enjoy the tool, especially its support for hybrid teams, graphics, and integrations. We appreciate your suggestion about enhancing automation with AI—it's valuable input as we're building our AI roadmap. If you have specific ideas, we'd love to hear them! DP Daniel P. Director Photography Used the software for: Less than 6 months ### "Good platform" January 22, 2025 4.0 Overall I had a great experience with the software and I had good feedback from my staff using it Pros The different functions and easy to use platform Cons The price wasn’t as competitive as some of the other ones I’ve used Review Source Response from Polly January 25, 2025 Thanks for the candid review Daniel! Great to know that you enjoyed Polly's ease of use. On pricing—it’s something we’ve been working on the last few weeks. Exciting updates to our pricing are launching soon, so stay tuned! ER Emily R. seller Accounting Used the software for: I used a free trial ### "perfect platform" February 19, 2025 5.0 my personal experience was pretty good, so happy Pros everything is goos about polly, it is easy and relatable Cons there is nothing i do not like about polly Review Source Response from Polly March 3, 2025 Thanks for the review Emily. We’re so happy to hear you had a great experience with Polly! It’s wonderful to know you find it easy and relatable. Thanks for being a part of the Polly community! DF David F. Professional Nurse Medical Devices Used the software for: 1-2 years ### "empowered employee information" November 11, 2024 4.0 A more organized and better structured job to have a more efficient commitment to daily tasks. Pros It is a very fun way where I can interact with other members of the team, often anonymously, and express my thoughts about situations that I do not like or that I like. It also provides the opportunity to have a more flexible job with a better commitment. Cons My experience has been satisfactory without any failure or complication. I have no complaints throughout the entire process of use. Review Source Response from Polly December 17, 2024 Thank you for sharing David! We’re glad Polly helps you interact with your team, share thoughts, and foster a more flexible, open work environment. IM Ivana M. Retail Marketplace Account Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Its super easy and fun" January 15, 2025 5.0 I use mostly for quick quiz in our slack channel with yhe team Pros Its super easy to use, very interesting. Cons I can not think about something i didn't liked about Review Source Response from Polly January 20, 2025 Thanks for the wonderful review Ivana! We're so glad Polly is easy, fun, and helping you run quick quizzes with your team. If you ever have suggestions to make it even better, we’d love to hear them! AW Asitha W. Test Automation Specialist Sports Used the software for: 1-2 years ### "Polly - Collaborating with teams is easier than you think" November 13, 2023 5.0 Before this we used to communicate through slack direct messages on which tasks to be picked up daily. Sometimes the communication doesn't happen due to time constraints which makes 2 people doing the same things without realising. After using polly which sends us the task list daily to our slack channel, we can vote for the tasks. This was appreciated by many when integrated. Pros Ability to create work delegation polls made our work lives easier. Basically it cut down our duplication work due to clear communication through polly. Statistics shows that we work faster because of this. Cons Yet to find something that I don't agree with Polly. Review Source Response from Polly May 15, 2024 Thanks for the detailed review Asitha :) So glad to hear that Polly is making collaboration easier beyond expectations! We're all about simple, easy and quick feedback right within Slack! VR Verified Reviewer SDR Marketing and Advertising Used the software for: 1-2 years ### "Poll made easy " May 20, 2022 5.0 We really like to use Polly. It's a very easy way to collect feedbacks on many area of our work. Not only with employees, but alos from customers etc. Pros We started using Polly some time ago. We have it integrated into Slack, which we use daily. We love to use poll for a lot of things : Employee Satisfaction, Review surveys, or any kind of Survey linked to our services and product. Our team for instance also uses it to collect user's feedback. Cons So far, nothing to say really. It really does it job as it is mostly used to creates polls. Review Source Response from Polly August 2, 2022 Happy to hear that our native Slack integration is making it easy for you to collect feedback on diverse work aspects involving employees as well as customers :) If there's anything we can help you with, feel free to reach out to us at contact@polly.ai KC Kim C. People Director Retail Used the software for: 1-2 years ### "Great for what we need" February 23, 2022 4.0 The customer service is A+! Pros Polly is super easy to use and gets the results via Slack quickly. It's able to be scheduled and customized so it makes it pretty simple to crank out the surveys that are needed. Cons The UX is a bit clunky and I don't love the reporting (I wish there were ways to pull in multiple surveys into one export). Review Source Response from Polly March 1, 2022 Thanks for the review Kim. It will be great if you can share some more details around what you were looking for as part of the reporting feature, we are always keen to improve the functionalities based on customer feedback. I recall a few other customers also asking for pulling in multiple surveys as part of one export, I've added this as part of the product feedback channel so the product folks can take a closer look at this requirement. Would love to hear more ideas/suggestions from you at contact@polly.ai P.S. Super happy to hear that you found our customer service A+, we hope to exceed our customers expectations everytime they interact with us EM Emerald M. CSR Logistics and Supply Chain Used the software for: 1-2 years ### "Great for figuring out lunch options" October 9, 2023 5.0 Pros We use ours to determine what to get for lunches and it works perfectly. Cons I haven’t run into anything that bothers me about Polly Review Source Response from Polly May 15, 2024 Thanks for the review Emerald :) Great to know that Polly is enabling quick decisions for your lunch polls. We're here for all your feedback needs! PL Philipp L. Administration & People Manager Computer Software Used the software for: Less than 6 months ### "One of the most useful integrations for Slack in modern companys!" March 16, 2022 5.0 I am working in a mostly remote company (who doesn't today) and this let's me get feedback, collect information and prepare meetings as well as events in a quick and in a what feels to my colleagues as a rather informal way. Pros I really like the simple integration to Slack where I use polly the most. With the templates you can start rather quick without having to spend a lot of time "learning a new tool (again)". I am currently using the free plan with 25 responses a month. It's a great way to test not only the tool itself but also how your colleagues respond to it. Cons Actually nothing really at this point in time. At some point I might want to start using the tool to its full potential where the learning curve might flatten. Review Source Response from Polly March 18, 2022 Thank you so much for the amazing review Philipp. If there is anything we can help you with, anything at all, please let us know at contact@polly.ai KH Kathleen H. Equipment Maintenance Technician Supervisor Biotechnology Used the software for: 2+ years ### "Polly is an amazing survey tool!" April 30, 2024 5.0 Pros I love how quick Polly is to use via Slack. There are plenty of options to make quick, but informative surveys. Cons There's nothing I don't like about Polly; except maybe the fact that I can't use it more. Review Source Response from Polly May 17, 2024 Thanks for the review Kathleen :) Great to know that Polly is enabling quick engagement in Slack for your team! JC Juli C. Founder Internet Used the software for: 1-2 years ### "Worked great to get our team on the same page." March 26, 2021 5.0 Pros Was an awesome automated way to get our whole team on the same page for standups and daily surveys on Slack. Cons We had a few errors pop up but overall we were pleased. Review Source Response from Polly March 1, 2022 Happy to hear that Polly is working out well for you/your team :) Next run you run into any error, please reach out to us at contact@polly.ai & we'll make sure to sort it out for you instantly! RK Rajesh K. Delivery Manager Information Technology and Services Used the software for: 2+ years ### "Polly Review" October 26, 2022 4.0 Employee engagement benefited - team collaboration improved - I quite like this tool Pros Polly integrates well with Slack and Teams, and is extremely useful in collecting feedback in real time. Very useful for getting quick surveys from distributed teams. Cons Polly is perfect for what it was designed for Review Source Response from Polly October 27, 2022 Thanks for the review Rajesh :) Glad to know that Polly is enabling your distributed team by collecting real time feedback. If there's anything we can help you with, feel free to reach out at contact@polly.ai JC Jennifer C. People & Culture Administrator Computer Software Used the software for: 1-2 years ### "Polly Overall Review" October 24, 2022 5.0 Pros I like the ease of integrating it with Slack and the reminders we are able to send out to employees. They get notified right away or whenever we set the time, to complete a polly survey. Cons Nothing yet to say negatively about this software. Review Source Response from Polly November 3, 2022 Thank you for the review Jennifer. It's awesome knowing that reminders are working out well for you! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.