--- title: "Polly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Polly the right Productivity solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/220058/Polly/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Polly 4.6 (92) [View alternatives](https://www.capterra.com/p/220058/Polly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Polly Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews RN Ramon N Office ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “The integration with Slack is great, you can launch polls instantly without leaving your workflow, which saves time and improves response rates.“ October 20, 2025 Sam C Talent LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Reporting is fairly basic compared to dedicated survey tools“ December 15, 2025 EA Estrella A Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Over 1 year, low learning curve and simple form creation boosted team collaboration and information gathering.“ August 7, 2026 RG Rajesh G Operations ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Its UI / UX is clunky and not intuitive.“ October 24, 2025 SS Sondra S ManagerBanking, 11 - 50 employeesUsed the software for: Less than 6 months. “I like that Polly can be integrated in MS teams meetings and can be used for live surveys, gamification and asking for live ideas and feedback.“ February 21, 2025 NC Nicolas C Operations SupervisorOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Getting started to use the tool can be frustrating in the beginning, since there is no Wizard to guide you on defining what you want to do“ December 16, 2024 Xavier C HR SpecialistConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “It can create quick quizzes to increase engagement in chats to develop team building.“ March 14, 2026 Rachel L People and Culture ManagerBiotechnology, 51 - 200 employeesUsed the software for: I used a free trial. “For a smaller business, it's difficult to justify the spend on survey software.“ January 9, 2025 ## Showing most helpful reviews Showing 1-25 of 92 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Denis B. Software Developer Banking Used the software for: Less than 6 months ### "Polly is a go-to solution for your team!" January 17, 2025 5.0 I like it and we constantly use in in out work. Pros I love how seamlessly Polly integrates with Slack and Teams, making it easy to get instant feedback without disrupting workflows. Real-time results and a variety of survey options are a big plus! Cons Polly's customization options may seem limited when running more complex surveys or to meet specific branding needs. Review Source Response from Polly January 20, 2025 Thank you for the review Denis! We’re glad that Polly is your go-to solution and that its seamless integration helps your team stay productive. Real-time results is definitely our super power! We understand the need for more customization and branding. Enhancing flexibility is an area we're actively exploring this year, so your input is greatly appreciated. If you have specific suggestions, we’d love to hear them! RN Ramon N. Office Manager Computer Software Used the software for: 6-12 months ### "Great tool, but the free version feels too limited" October 20, 2025 4.0 It’s intuitive, quick to set up, and integrates perfectly with Slack, making participation effortless, collecting structured feedback from the team instantly. Pros The integration with Slack is great, you can launch polls instantly without leaving your workflow, which saves time and improves response rates. Cons The free version of Polly is quite limited, which makes it difficult to fully explore its potential for consistent team feedback and engagement. Review Source Response from Polly October 27, 2025 Thank you so much Ramon for your feedback! 💛 We’re glad to hear that Polly’s Slack integration is helping you save time and collect feedback effortlessly. To explore Polly’s full potential, reach out to us at contact@polly.ai and we’ll be happy to set up a free trial so you can unlock all features! P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add fun learning or trivia to your meetings and keep the energy high. AM Abbie M. Educator Education Management Used the software for: 6-12 months ### "Excellent. Would recommend " February 18, 2025 5.0 Excellent. Great to build team relationships. Pros Allows for team collaboration and internal feedback Cons Conscious of privacy concerns that may arise Review Source Response from Polly February 24, 2025 We love hearing that you’d recommend Polly! It’s great to know it’s helping strengthen team relationships. Let us know if there’s anything we can do to make your experience even better. IC Ishit C. Digital Marketor Airlines/Aviation Used the software for: Less than 6 months ### "Good Company" February 25, 2025 5.0 \*\*"Polly is an easy-to-use survey tool that provides quick insights. It's great for engagement and feedback, but could use more customization options."\*\* Pros Polly's ease of use and quick insights make surveys simple! Cons Limited customization options for survey design. Review Source Response from Polly March 6, 2025 Thank you for the review Ishit! We’re thrilled to hear that Polly’s ease of use and quick insights make surveys simple for you! On your feedback regarding customization— something's cooking so, stay tuned for updates on this front! BY Bashea Y. Labratory Processor Health, Wellness and Fitness Used the software for: 6-12 months ### "Polly Review" April 24, 2025 5.0 Pros Polly is easy to navigate, provides instant feedback and always you to have a little fun within team meetings. While using Polly we were able to vote within the meeting on where to even order lunch! Cons Our team personally loves Polly and have found ourselves connecting more within teams on minor and major conversations. Review Source Response from Polly October 27, 2025 Thank you so much Bashea for sharing this wonderful feedback! 💛 We’re thrilled to hear that Polly has helped make your team meetings more fun and engaging — and even useful for important decisions like lunch! P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high. MP Michal P. Software Engineer Accounting Used the software for: 1-2 years ### "Polly for slack" April 8, 2025 5.0 Pros Great little app for doing quick surveys on slack Cons It would be nice if there was a way to see results in a graph format over time Review Source Response from Polly October 27, 2025 Thanks so much Michal for for sharing your feedback! 💛 We’re glad you’re enjoying using Polly for quick surveys in Slack. You can actually view your results over time and in more visual formats through our web app — it offers graphs and trend insights that make it easier to track responses and engagement. Just head to app.polly.ai in your web browser and log in with Slack to explore your results there! CO Carla O. Manager Medical Practice Used the software for: 1-2 years ### "Polly is a team builder." June 12, 2025 4.0 Pros I love polls and surveys. Polly makes them fun and easy to set up. It is the best way to do a temperature check of my team and department. Cons I don't currently have any negative things to say about Polly. I have never had any issues with creating or distributing a poll Review Source Response from Polly October 27, 2025 Hi Carla. We really appreciate you sharing your experience! 💛 It’s great to hear that Polly makes checking in with your team easy and enjoyable. P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high. AR Albert R. Customer Service Expert Consumer Goods Used the software for: 1-2 years ### "Very fun and practical application!" February 3, 2025 5.0 Overall, Polly has been a great benefit for our team. It is a fun application that is very easy to use once you get the hang of it. Our team loves the Trivia set up and we use it every single day to give us a mood boost! Pros My company uses Polly in Slack and love all the fun features Polly provides. We do regular trivia to take the edge off of our days and create polls throughout the weeks to help make smaller decisions that affect our day to day business. Cons It was a little confusing getting Polly set up in Slack. I would also like more customization options Review Source Response from Polly February 4, 2025 Thanks for the review Albert! We’re so happy to hear your team loves using Polly, especially Trivia for a daily mood boost! It’s great to know Polly is helping with both fun and business decisions. We appreciate your feedback on setup and customization. We’re always looking to improve—if you have specific ideas on what would make Polly even better for your team, we’d love to hear them! Thanks again for being a part of the Polly community! 😊 OA Oreoluwa A. Teacher Education Management Used the software for: 6-12 months ### "Highly recommended " February 18, 2025 5.0 Overall, Polly is a very good product and easy to use. Pros It works with other applications perfectly. Cons It has lacks some features and it experiences glitches sometimes. Review Source Response from Polly March 6, 2025 Thanks for the review Oreoluwa. It's great knowing that you find Polly easy to use overall! Regarding your feedback about glitches, if you can share specifics about the issues you’ve encountered, it would help us improve the experience for you and others. AM Anupam M. Student E-Learning Used the software for: Less than 6 months ### "Polly App: Streamlining Feedback and Engagement" January 15, 2025 4.0 Polly is a robust, user-friendly app designed to help teams increase engagement, get instant feedback, and make easier decisions. One can easily integrate the app with Slack and Microsoft Teams, which enables teams to create surveys, polls, and quizzes in just clicks. One of the highlights of Polly is that it comes with intuitive design that makes it pretty easy for users at any level to create and take part in polls without a learning curve. The application offers real-time results to enable teams to make faster data-driven decisions. With integration capabilities, the collection of feedback will not be disruptive as members can give their response through the tools that they use each day. But on top of this, Polly allows for custom options, workflows that automate themselves, and a ton of detail analytics that are excellent for team internal feedback, employee engagement, or even planning an event. Yet, for free plan users, it is perhaps a little more restrictive compared to other applications. Pros It easily integrates with Slack and Microsoft Teams. There is real-time feedback and detail analytics. User-friendly interface, and lots of customization. Cons It only has basic features on its free plan. Advanced features need to be paid for. Review Source Response from Polly January 20, 2025 Thank you Anupam for taking the time to share your detailed review of Polly! We’re thrilled to hear that you find our app user-friendly and valuable for enhancing team engagement, gathering instant feedback, and simplifying decision-making. We understand your feedback regarding the limitations of the free plan. To help you explore Polly’s full potential, we’d love to offer you a free trial of our premium features. If you’re interested, please reach out to us at our support email contact@polly.ai and we’ll set you up with the free trial right away! Thank you for being part of the Polly community. We’re excited to continue supporting your team’s success and engagement! LL Lari L. Pilot Airlines/Aviation Used the software for: 6-12 months ### "Engagement with ease " February 23, 2025 5.0 Pros Polly is purposeful engagement made simple Cons Nothing comes to mind so far it’s been great Review Source Response from Polly February 24, 2025 We love hearing that Polly makes engagement simple and purposeful for you! Thanks for sharing your experience—we appreciate having you as part of the Polly community. DP Daniel P. Director Photography Used the software for: Less than 6 months ### "Good platform" January 22, 2025 4.0 Overall I had a great experience with the software and I had good feedback from my staff using it Pros The different functions and easy to use platform Cons The price wasn’t as competitive as some of the other ones I’ve used Review Source Response from Polly January 25, 2025 Thanks for the candid review Daniel! Great to know that you enjoyed Polly's ease of use. On pricing—it’s something we’ve been working on the last few weeks. Exciting updates to our pricing are launching soon, so stay tuned! EL Erica L. Student Intern Hospital & Health Care Used the software for: I used a free trial ### "Polly Review" February 17, 2025 5.0 My overall experience was very pleasant, I was able to use all of its services to its full capacity. Pros I loved the variety in services it provides to allow for cross-cutting team collaboration. Cons I disliked its memebership subscription prices. Review Source Response from Polly February 20, 2025 Thanks for the review Erica! We’re so glad you enjoyed Polly’s collaboration features. We've recently revamped our pricing which allows you access to unlimited polls. Do let us know if you're referring to the new pricing or the previous one. Thanks for being a part of the Polly community! NH Nikhil H. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Best tool for the employee engagement" December 13, 2024 5.0 Overall we were happy with polly because we effectively communicated with our employees using polly. We were also able to collect anonymous feedbacks from polly which were really helpful. Pros Good tool to have a purposeful engagement with our employees. It offers polls and surveys and has lot of inbuilt templates. Cons May be from the cost wise they can reduce the price little bit so that it can become more affordable for everyone. Review Source Response from Polly December 17, 2024 Thank you for your feedback Nikhil! Thrilled to hear that Polly has helped you engage your employees effectively and gather valuable anonymous feedback. On pricing, the great news is that we will be launching new pricing options in 2025 to make Polly even more accessible! Stay tuned for updates! IM Ivana M. Retail Marketplace Account Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Its super easy and fun" January 15, 2025 5.0 I use mostly for quick quiz in our slack channel with yhe team Pros Its super easy to use, very interesting. Cons I can not think about something i didn't liked about Review Source Response from Polly January 20, 2025 Thanks for the wonderful review Ivana! We're so glad Polly is easy, fun, and helping you run quick quizzes with your team. If you ever have suggestions to make it even better, we’d love to hear them! AW Asitha W. Test Automation Specialist Sports Used the software for: 1-2 years ### "Polly - Collaborating with teams is easier than you think" November 13, 2023 5.0 Before this we used to communicate through slack direct messages on which tasks to be picked up daily. Sometimes the communication doesn't happen due to time constraints which makes 2 people doing the same things without realising. After using polly which sends us the task list daily to our slack channel, we can vote for the tasks. This was appreciated by many when integrated. Pros Ability to create work delegation polls made our work lives easier. Basically it cut down our duplication work due to clear communication through polly. Statistics shows that we work faster because of this. Cons Yet to find something that I don't agree with Polly. Review Source Response from Polly May 15, 2024 Thanks for the detailed review Asitha :) So glad to hear that Polly is making collaboration easier beyond expectations! We're all about simple, easy and quick feedback right within Slack! VR Verified Reviewer SDR Marketing and Advertising Used the software for: 1-2 years ### "Poll made easy " May 20, 2022 5.0 We really like to use Polly. It's a very easy way to collect feedbacks on many area of our work. Not only with employees, but alos from customers etc. Pros We started using Polly some time ago. We have it integrated into Slack, which we use daily. We love to use poll for a lot of things : Employee Satisfaction, Review surveys, or any kind of Survey linked to our services and product. Our team for instance also uses it to collect user's feedback. Cons So far, nothing to say really. It really does it job as it is mostly used to creates polls. Review Source Response from Polly August 2, 2022 Happy to hear that our native Slack integration is making it easy for you to collect feedback on diverse work aspects involving employees as well as customers :) If there's anything we can help you with, feel free to reach out to us at contact@polly.ai AD Ashley D. Training Specialist Civic & Social Organization Used the software for: 1-2 years ### "Polly works wonderfully for Remote Trainings and Workshops" April 25, 2024 5.0 Overall, I have had a great experience with Polly. I forget how easy and fun it is and will remember to use it more during the remote trainings and workshop - it's a great and fun tool for engagement and facilitating questions from participants. Pros I love how easily Polly functions in Teams, from icebreakers, surveys, and polls - Polly is aesthetically pleasing, easy to use, and user-friendly (for both participant and facilitator). Cons I am not sure. I know one time I signed up for the free trial and then got charged because the site wouldn't allow me to end the trial. But I reached out to customer service and it was handled within a day. Review Source Response from Polly May 15, 2024 Thanks for the review Ashley :) Great to know that Polly is enabling engagement in your remote trainings and workshops and our prompt customer support. We're here to make sure that our customers feel supported and enabled! VR Verified Reviewer ios developer Consumer Services Used the software for: 6-12 months ### "Poll made fun" August 12, 2022 4.0 Pros We have it linked to Slack. I use it at work to keep my colleague engaged. We can create polls going toward customer care and satisfaction, employee satisfaction, etc. Cons Nothing to say so far. It really keeps the job entertaining and helps the learning experience. Review Source Response from Polly August 16, 2022 Loving that Polly is making polls fun for your team! Thanks for the review. Feel free to reach out to us at contact@polly.ai if you have any suggestions for us SI Samantha I. HR Computer Software Used the software for: 6-12 months ### "Review " February 23, 2022 4.0 Fine Pros Easy and needed product. Its a good slack integration. Cons Ease of use and customizability. Not super intuitive and hard to find send options. And hard to add to channel Review Source Response from Polly March 1, 2022 You are right Samantha, the customizations can come across as limited but it will be great if you can share what kind of customizations you had in mind, I would love to get back to you with what is possible. Regarding your comments around difficulty in sending options and adding channels, you can send a polly in the channel or as Polly DM to people in your workspace. I would want to take a closer look at the issues you faced so it will be great if you can share the details at contact@polly.ai RI Ricardo I. CEO Consumer Goods Used the software for: I used a free trial ### "NICE APP TO WORK WITH" December 8, 2023 5.0 Pros It is easy to use, and just fine with one can look for simple, specific and fast surveys. Cons Beet trying different survey apps for different works and this one has nothing I don't like, it is simple enough for all my needs. Review Source Response from Polly May 15, 2024 Thanks for the review Ricardo :) "Simple, specific and fast" ... love how you are describing Polly! AC Alicia C. Content & Social Media Manager Computer Software Used the software for: Less than 6 months ### "Great tool, would recommend!" February 24, 2022 5.0 Amazing tool! Pros What I like most about this software are the user experience and user interface. It's super intuitive and easy to use. I also like how customizable the tool is. Cons The software is a little pricey for our current needs and goals because the free plan limits us to only 25 responses per month. The number of responses included in the standard plan is more than what we need, so it would be nice if there was an in-between. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Polly Easily integrates with Slack! Review Source Response from Polly March 1, 2022 Thank you Alicia for the feedback on pricing. We regularly experiment with different price plans to see what drives value for our customers. Your input on this is of great significance & I'll add it to the existing feedback we have around pricing, thanks again for sharing :) WH Warren H. Foundation Coordinator Computer Software Used the software for: Less than 6 months ### "Polly - It works but it could be better" February 23, 2022 4.0 It works but it's not a game changer Pros I like the easy polls and simple slack intergration. Cons The slack features don't really match the main features and the sharing is clunky. I don't trust the system to send the quiz at the right time Review Source Response from Polly March 1, 2022 Thanks Warren for the candidness, love it! It will be great if you could share some details around the issues you faced so I can sort them out for you. We would want you to trust us fully & nothing less than that :) Regarding the sharing feature, this help doc covers a step by step guide https://www.polly.ai/help/slack/sharing-polly-results. Looking forward to hearing back from you at contact@polly.ai RK Rajesh K. Delivery Manager Information Technology and Services Used the software for: 2+ years ### "Polly Review" October 26, 2022 4.0 Employee engagement benefited - team collaboration improved - I quite like this tool Pros Polly integrates well with Slack and Teams, and is extremely useful in collecting feedback in real time. Very useful for getting quick surveys from distributed teams. Cons Polly is perfect for what it was designed for Review Source Response from Polly October 27, 2022 Thanks for the review Rajesh :) Glad to know that Polly is enabling your distributed team by collecting real time feedback. If there's anything we can help you with, feel free to reach out at contact@polly.ai JC Jennifer C. People & Culture Administrator Computer Software Used the software for: 1-2 years ### "Polly Overall Review" October 24, 2022 5.0 Pros I like the ease of integrating it with Slack and the reminders we are able to send out to employees. They get notified right away or whenever we set the time, to complete a polly survey. Cons Nothing yet to say negatively about this software. Review Source Response from Polly November 3, 2022 Thank you for the review Jennifer. It's awesome knowing that reminders are working out well for you! 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