# Page 2 | Polly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Polly the right Survey solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220058/Polly/reviews

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Polly

4.6 (90)

[View alternatives](https://www.capterra.com/p/220058/Polly/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Polly

## Showing most helpful reviews

Showing 26-50 of 90 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
HR Specialist  
Consumer Services  
Used the software for: 2+ years

### "Polly and app to create quick forms or short surveys"

March 14, 2026

3.0

Polly is ok, i like it for small surveys, and the interaction it can generate on chats. for larger, more robust surveys i prefer Qualtrics, which is a more powerful tool.

Pros

Polly is a fast tool to gather information on quick forms or small surveys, its intuitive, easy to create. It can create quick quizzes to increase engagement in chats to develop team building. Its easy to learn and easier to use.

Cons

Polly is very basic, but it still works. Don´t ask more of the tool that it can deliver. To create extended and anonymous forms to gather information in a private fashion, the data is not easy to download to a spreadsheet, it barely makes a text summary of the information. I don´t believe it delivers on its value.

Review Source

Baylee N.  
Talent Partner  
Telecommunications  
Used the software for: 1-2 years

### "Polly review"

July 22, 2025

5.0

Polly has been a great tool to use especially for team surveys we like to use it company wide, and even with our other core dev teams.

Pros

I like the functions of this tool, I find it very easy to use especially for surveys that are company wide.

Cons

I cannot think of anything top of mind that I don't like about Polly. I just wish it had more configurations with other tools.

Review Source

Response from Polly

October 27, 2025

Thank you so much Baylee for your kind words! 💛 We’re thrilled to hear that Polly has been helpful for company-wide and team surveys. Polly also integrates with tools like Google Slides and Powerpoint (for live event polling), Google Sheets, JIRA and more, making it even easier to gather feedback and keep your workflows connected. More details on our integrations with other tools can be found in our Help Center: https://www.polly.ai/help/slack

RG

Rajesh G.  
Operations Manager  
Computer Software  
Used the software for: 6-12 months

### "A survey tool with different possibilities"

October 24, 2025

4.0

Pros

It is integrated with Slack which is a big plus. Also the fun quiz has a big pool of questions from different themes to keep people hooked.

Cons

Its UI / UX is clunky and not intuitive. It also lacks flexibility. I found it difficult to make changes to the form i created.

Switched from

[Flying Donut](https://www.capterra.com/p/217979/Flying-Donut/)

It was more difficult to modulate it. The template options were limited

Review Source

Response from Polly

October 27, 2025

We appreciate you taking the time to share your thoughts Rajesh! 💛 It’s great to hear that you enjoy the Slack integration and the variety in our trivia. On making changes after creation, a tip — you can edit a Polly after creating it through /polly edit, which can help adjust questions / settings. P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add some fun learning or trivia to your meetings and keep the energy high.

Sam C.  
Talent Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Quick, Handy Feedback - Just Don’t Expect Deep Insights"

December 15, 2025

4.0

Pros

\- Simple, lightweight way to run polls and pulse surveys directly in Slack - Great for quick feedback and boosting day-to-day engagement - Easy to set up and use without any training or admin overhead

Cons

\- Limited depth for more complex surveys or detailed analysis - Reporting is fairly basic compared to dedicated survey tools - Best value depends heavily on already using Slack

Review Source

Response from Polly

December 18, 2025

Thanks for the thoughtful review, Sam! We’re glad you’re enjoying how simple Polly is for running quick polls and pulse surveys directly in Slack. On the reporting side, we do offer Demographics, which let you slice results by different attributes, as well as Google Sheets integrations so you can create the visualizations you need. You can find more details on these features in our Help Center: https://www.polly.ai/help/slack

RN

Ramon N.  
Office Manager  
Computer Software  
Used the software for: 6-12 months

### "Great tool, but the free version feels too limited"

October 20, 2025

4.0

It’s intuitive, quick to set up, and integrates perfectly with Slack, making participation effortless, collecting structured feedback from the team instantly.

Pros

The integration with Slack is great, you can launch polls instantly without leaving your workflow, which saves time and improves response rates.

Cons

The free version of Polly is quite limited, which makes it difficult to fully explore its potential for consistent team feedback and engagement.

Review Source

Response from Polly

October 27, 2025

Thank you so much Ramon for your feedback! 💛 We’re glad to hear that Polly’s Slack integration is helping you save time and collect feedback effortlessly. To explore Polly’s full potential, reach out to us at contact@polly.ai and we’ll be happy to set up a free trial so you can unlock all features! P.S. If your team enjoys a little friendly competition, check out our Quiz feature! It’s a great way to add fun learning or trivia to your meetings and keep the energy high.

VR

Verified Reviewer  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Polly is awesome!"

January 21, 2025

5.0

5 Stars - I love it! It is our team's go to

Pros

I love how easily Polly integrates with Slack! It is our team's go to in-app polling feature and is used daily.

Cons

Sometimes it can be hard to understand what types of polls are available and when you should use each one. A feature to educate users would be awesome!

Review Source

Response from Polly

January 22, 2025

Thank you for a 5 stars review! We're thrilled Polly is your go-to polling tool in Slack. Regarding the available poll types, something exactly on these lines is about to launch in a few weeks - stay tuned!

SM

Simona M.  
Digital Marketer  
Telecommunications  
Used the software for: 1-2 years

### "A Great Business Survey Solution "

December 19, 2024

5.0

Pros

For business surveys, Polly is a great tool and we have used it successfully. I like the ease of building surveys and easy of data export and import.

Cons

Polly has it all. No flaws or bad experiences to report.

Switched from

[Survey Planet](https://www.capterra.com/p/176104/Survey-Planet/)[Betterworks](https://www.capterra.com/p/157070/BetterWorks/)[Leapsome](https://www.capterra.com/p/169660/Leapsome/)

While it is a great survey solution, the fact that it comes with amazing employee engagement makes it a better tool and the more reason we switched.

Review Source

Response from Polly

December 20, 2024

Thanks for the raving review Simona! Thrilled to know that Polly has been a valuable tool for your surveys and employee engagement. It’s great to hear you’ve enjoyed its ease of use and data handling. We’re glad to support your success!

binu T.  
production operatives  
Cosmetics  
Used the software for: 6-12 months

### ""Quick and Easy but Needs More Features""

February 1, 2025

4.0

Useful for quick feedback, easy to use, but needs more features.

Pros

Easy to use, quick surveys, real-time feedback, improves communication, time-saving.

Cons

Limited features, occasional glitches, lacks customization, integration issues, inconsistent notifications.

Review Source

Response from Polly

February 4, 2025

We appreciate your review Binu! Glad to hear Polly is easy to use for quick feedback. We'd love to learn more—let us know what features or customisations would make Polly even better for you

Natalia Isabel R.  
Customer Management  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "It’s not indispensable, but it’s useful."

February 6, 2025

4.0

Great, we use it to conduct perception surveys and follow-up with our employees. It's very good for the human resources department.

Pros

What I like most about Polly is that it allows us to have everything we need in one single application, enabling us to collect data through surveys, questions, and answers in a very efficient way

Cons

The value is not the most expensive in the segment, but it’s also not the cheapest. It offers a good cost-benefit ratio

Review Source

Response from Polly

February 17, 2025

Thanks for the transparent review Natalia! Reviews like these are really helpful for new buyers in understanding the value. It’s great to know that it’s a valuable tool for your HR team and employee follow-ups. We appreciate your thoughts on pricing and are glad you find Polly a good balance of cost and benefit. If there’s anything we can do to improve your experience, we’d love to hear! Thanks for being a part of the Polly flock!

DF

David F.  
Professional Nurse  
Medical Devices  
Used the software for: 1-2 years

### "empowered employee information"

November 11, 2024

4.0

A more organized and better structured job to have a more efficient commitment to daily tasks.

Pros

It is a very fun way where I can interact with other members of the team, often anonymously, and express my thoughts about situations that I do not like or that I like. It also provides the opportunity to have a more flexible job with a better commitment.

Cons

My experience has been satisfactory without any failure or complication. I have no complaints throughout the entire process of use.

Review Source

Response from Polly

December 17, 2024

Thank you for sharing David! We’re glad Polly helps you interact with your team, share thoughts, and foster a more flexible, open work environment.

NH

Nikhil H.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best tool for the employee engagement"

December 13, 2024

5.0

Overall we were happy with polly because we effectively communicated with our employees using polly. We were also able to collect anonymous feedbacks from polly which were really helpful.

Pros

Good tool to have a purposeful engagement with our employees. It offers polls and surveys and has lot of inbuilt templates.

Cons

May be from the cost wise they can reduce the price little bit so that it can become more affordable for everyone.

Review Source

Response from Polly

December 17, 2024

Thank you for your feedback Nikhil! Thrilled to hear that Polly has helped you engage your employees effectively and gather valuable anonymous feedback. On pricing, the great news is that we will be launching new pricing options in 2025 to make Polly even more accessible! Stay tuned for updates!

Denis B.  
Software Developer  
Banking  
Used the software for: Less than 6 months

### "Polly is a go-to solution for your team!"

January 17, 2025

5.0

I like it and we constantly use in in out work.

Pros

I love how seamlessly Polly integrates with Slack and Teams, making it easy to get instant feedback without disrupting workflows. Real-time results and a variety of survey options are a big plus!

Cons

Polly's customization options may seem limited when running more complex surveys or to meet specific branding needs.

Review Source

Response from Polly

January 20, 2025

Thank you for the review Denis! We’re glad that Polly is your go-to solution and that its seamless integration helps your team stay productive. Real-time results is definitely our super power! We understand the need for more customization and branding. Enhancing flexibility is an area we're actively exploring this year, so your input is greatly appreciated. If you have specific suggestions, we’d love to hear them!

SC

Seb C.  
QPE  
Hospitality  
Used the software for: 1-2 years

### "Great extension on Slack for Team Polls"

February 14, 2025

5.0

Great experience so far, very useful for polls between teams

Pros

Great to create polls within the teams and gather quick feedbacks

Cons

Not much to be honest, there are enough options for the usage we have of it

Review Source

Response from Polly

February 19, 2025

Thanks for the review Seb! We’re so glad to hear that Polly has been useful for gathering quick feedback across teams! If there’s anything we can do to make Polly even better for your team, we’d love to hear!

VM

Vincenzo M.  
Financial Accountant  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Tool, fair price"

December 27, 2024

5.0

Great tool, fantastic integration on Slack and teams, and good on the automation side, but it can improve even more with some extra AI help.

Pros

This is a great tool for hybrid and remote teams to manage feedback, polls, and teams. It's really nice on the graphic side, too, and it has great integrations.

Cons

Great on the automation side, but it can improve even more with some extra AI help.

Review Source

Response from Polly

January 11, 2025

Thanks for the review! We're glad you enjoy the tool, especially its support for hybrid teams, graphics, and integrations. We appreciate your suggestion about enhancing automation with AI—it's valuable input as we're building our AI roadmap. If you have specific ideas, we'd love to hear them!

VR

Verified Reviewer  
People and Culture Manager  
Biotechnology  
Used the software for: I used a free trial

### "Ease of use but not cheap"

January 9, 2025

4.0

Polly is very handy when trying to get votes from employees e.g. the venue preferences for a company event, preference for an event date, etc.

Pros

Really easy to set up surveys or ask questions on Slack. Option to allow anonymity or multiple votes. Integrates with Slack.

Cons

Polly is not cheap to set up for a company with 70-100 employees, we were looking at $5000. With a trial version, you're only given 25 free votes per month. Does not work for a company with more than 25 employees. Pricey for a survey/ feedback tool when there are other methods such as Google or Microsoft Forms which is a cheaper option as part of your operating systems package. For a smaller business, it's difficult to justify the spend on survey software.

Review Source

Response from Polly

January 11, 2025

Thank you for your feedback on Polly. We understand that pricing can be a challenge, especially for smaller teams. We’re currently reviewing our pricing and exploring individual plans to better serve businesses of all sizes. I’d be happy to share more details over email—let me know if you’d like to connect!

CC

Claire C.  
Product Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great tool for creating polls"

February 10, 2025

4.0

I have used Polly for multiple polls within Slack. The results are easy to understand and then for me to make a decision based on the results.

Pros

I love that you can quickly and easily put together polls for specific channels within Slack and get real-time responses from people.

Cons

I don't love how you lose some of the fields you fill in if you have to go back and fix something.

Review Source

Response from Polly

February 13, 2025

Thanks for sharing your experience here Claire! We’re happy to hear that you find it quick and easy to create polls in Slack and that the real-time responses help with decision-making. I believe the ability to auto-save text would solve for the losing field issue you are referring to. Does that sound like an ideal solution? Insights like yours help shape Polly, so if you have any other suggestions, we’d love to hear them!

OA

Oreoluwa A.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Highly recommended "

February 18, 2025

5.0

Overall, Polly is a very good product and easy to use.

Pros

It works with other applications perfectly.

Cons

It has lacks some features and it experiences glitches sometimes.

Review Source

Response from Polly

March 6, 2025

Thanks for the review Oreoluwa. It's great knowing that you find Polly easy to use overall! Regarding your feedback about glitches, if you can share specifics about the issues you’ve encountered, it would help us improve the experience for you and others.

AM

Abbie M.  
Educator  
Education Management  
Used the software for: 6-12 months

### "Excellent. Would recommend "

February 18, 2025

5.0

Excellent. Great to build team relationships.

Pros

Allows for team collaboration and internal feedback

Cons

Conscious of privacy concerns that may arise

Review Source

Response from Polly

February 24, 2025

We love hearing that you’d recommend Polly! It’s great to know it’s helping strengthen team relationships. Let us know if there’s anything we can do to make your experience even better.

JW

Jessica W.  
IT Specialist  
Construction  
Used the software for: 1-2 years

### "Great Tool"

February 11, 2025

5.0

Great experience with Polly. Simple, sleek, easy to use.

Pros

That it works with Slack. We use polls all of the time in our company and our main form of communication is Slack. The / command is super helpful.

Cons

I wish it had more features. We would use it more if it had the ability for other users to add options to the poll in slack, or an "other".,

Review Source

Response from Polly

February 13, 2025

Thanks for your review Jessica! We're glad Polly’s Slack integration and / command make polling easy for your team. We love your suggestion about adding an "Other" option. To clarify this, when you add "Other" the respondent should be able to add a response to it, correct?

OM

Oleksandra M.  
Talent Administrator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Choose Polly "

February 22, 2025

5.0

Great, I like the variety of questionnaires I can create.

Pros

Its easy to use and it works well with Teams or other apps. Great variety of options.

Cons

No downsides for me, it works well. I ve been using it for a while now.

Review Source

Response from Polly

March 3, 2025

Thanks for the review Oleksandra. We’re so glad to hear that Polly has been easy to use and works well for you across different apps! It’s great to know you’re enjoying the variety of questions. Thanks for being a valued user—we appreciate your support!

NJ

Nidhi J.  
Accounting  
Accounting  
Used the software for: Less than 6 months

### "Experience "

February 25, 2025

5.0

I had worked with accounting software and it was loving experience with this

Pros

Excellent platform! User-friendly interface, great features, and outstanding customer support. It has streamlined our workflow and improved efficiency. Highly recommend for anyone looking for a reliable solution. A game-changer for our business!

Cons

there's anything to improve, it would be adding more customization options and slightly faster customer support response times. However, overall, it's a fantastic platform that delivers great value

Review Source

Response from Polly

March 6, 2025

Thank you so much for the amazing review Nidhi! It’s heartening to hear that Polly has been a game-changer for your business! We love that it’s helping streamline your workflow and boost efficiency. Your feedback on customization options and support response times is really valuable—we’re actively working on both, so stay tuned for updates! If there’s anything specific you’d like to see, we’d love to hear. Thanks for being a part of the Polly community—we appreciate you!

SS

Sondra S.  
Manager  
Banking  
Used the software for: Less than 6 months

### "Best survey poll feedback software for your team"

February 21, 2025

5.0

I like that Polly can be integrated in MS teams meetings and can be used for live surveys, gamification and asking for live ideas and feedback.

Pros

Powerful scheduling and recurrence options

Cons

Liked everything about polly I. Had no dislikes

Review Source

Response from Polly

March 3, 2025

Thanks for the review Sondra. We’re thrilled to hear that Polly is your go-to survey and feedback tool! It’s great to know you’re enjoying the scheduling, recurrence options, and MS Teams integration for live engagement. Thanks for your support—we’re glad to have you as part of the Polly community!

JD

Josiah D.  
Learning and Development  
Food & Beverages  
Used the software for: 6-12 months

### "Current User"

February 13, 2025

4.0

Pros

I appreciate how Polly integrates with Slack and simplifies decision making for groups that aren't within the same location.

Cons

I found Polly a bit difficult to implement at first. I didn't want to send something incomplete or that looked unfinished, so there was some hesitancy at first with the the first few Polly's.

Review Source

Response from Polly

February 17, 2025

Thanks for the review Josiah. We’re glad to hear that Polly’s Slack integration helps simplify decision-making for your team, no matter where they are! We understand that getting started can feel a bit tricky. If there’s anything we can do to make the setup smoother, we’d love to hear your thoughts!

CK

Caroline K.  
Chief of Staff  
Hospitality  
Used the software for: Less than 6 months

### "Polly Stands Out Among Polling Tools"

October 3, 2024

5.0

It's been great. Fast response of the team and the tool is a great and very affordable alternative to much more expensive tools.

Pros

It's very easy to use, fits our needs perfectly and the support is great,too

Cons

I've had to run a few trial polls to see what worked best for us and make sure I had all the settings rights

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Pricing. we have a big number of users but did not want to survey them all. Being able to select specific channels was key to not overpay

Review Source

Response from Polly

October 10, 2024

Thank you so much for the review Carolina🙏 Polly is all about ease and transparency and this reflects in our pricing as well. Glad to know that the channel plan is working for you. Just last week the team that worked on it were asking about the customer sentiment around it, this will make their day!

ER

Emily R.  
seller  
Accounting  
Used the software for: I used a free trial

### "perfect platform"

February 19, 2025

5.0

my personal experience was pretty good, so happy

Pros

everything is goos about polly, it is easy and relatable

Cons

there is nothing i do not like about polly

Review Source

Response from Polly

March 3, 2025

Thanks for the review Emily. We’re so happy to hear you had a great experience with Polly! It’s wonderful to know you find it easy and relatable. Thanks for being a part of the Polly community!

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