# Page 3 | Polly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Polly the right Survey solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220058/Polly/reviews

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Polly

4.6 (90)

[View alternatives](https://www.capterra.com/p/220058/Polly/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Polly

## Showing most helpful reviews

Showing 51-75 of 90 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Alicia P.  
Parent  
Child Day Care Services  
Used the software for: Less than 6 months

### "Polly People"

January 14, 2025

5.0

Pros

Many creative programs for childcare workers to use with their students.

Cons

No cons to list it seems to be a great platform.

Review Source

Response from Polly

January 20, 2025

Thank you for the review Alicia! We're thrilled to hear that you find the platform's creative programs beneficial for childcare workers and their students. Learning and development is a major focus area for us this year, so feedback like yours is incredibly valuable. If there are specific features or enhancements you’d like to see, we’d love to hear your ideas! Your input helps us ensure we’re meeting the needs of educators and learners alike.

EL

Erica L.  
Student Intern  
Hospital & Health Care  
Used the software for: I used a free trial

### "Polly Review"

February 17, 2025

5.0

My overall experience was very pleasant, I was able to use all of its services to its full capacity.

Pros

I loved the variety in services it provides to allow for cross-cutting team collaboration.

Cons

I disliked its memebership subscription prices.

Review Source

Response from Polly

February 20, 2025

Thanks for the review Erica! We’re so glad you enjoyed Polly’s collaboration features. We've recently revamped our pricing which allows you access to unlimited polls. Do let us know if you're referring to the new pricing or the previous one. Thanks for being a part of the Polly community!

MM

Mitch M.  
HR Advisor  
Retail  
Used the software for: 6-12 months

### "Good for Teams Polls"

October 8, 2024

4.0

Useful for MS teams, but I feel like its uses are quite limited.

Pros

I liked that it was an in-app add-on through MS Teams which made it really easy to integrate

Cons

I feel like a poll within Teams is perfect for Polly, however if you are using email to conduct a poll then most email providers now have a Poll option built in, so I feel like use is limited.

Review Source

Response from Polly

December 17, 2024

Thanks for the review Mitch. You're right, while our native Teams integration provides a unique advantage in driving higher engagement, use cases outside the Teams platform are limited as of now. The ability to gather responses on the web is available on our Slack product and it's lined up next for our Teams product also! We want to be the engagement partner wherever teams are collaborating so extending surveys beyond the native platform is a key focus area for us in 2025!

AY

Alejandro Y.  
Software Engineer  
Retail  
Used the software for: 6-12 months

### "Excelent polls and survery software for Teams and other meeting applications"

September 23, 2024

5.0

Excelent free and paid polls and survey application. Excelent for team questions, polls, Q&A for general things or after meetings

Pros

Simple way, fast and effective way to create polls and surverys on a chat. Polls for specific categories Open ended questions Multiple or single choice questions

Cons

Only via teams, no email polls no way for people to not change previous answers

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Limited to personal contacts. Very simple polls

Review Source

Response from Polly

October 1, 2024

Thanks for the review Alejandro, we love being the tool that keeps it simple for customers :) Our Slack integration allows gathering responses on the web also, so definitely something worth exploring for MS Team users. On changing responses, you can edit/change your responses till the time the polly is open, let me know if you run into any difficulties with it, I'll be happy to take a closer look at what is happening.

CJ

Chain J.  
Business Partner  
Market Research  
Used the software for: 1-2 years

### "Polly review tech company "

September 30, 2024

5.0

Pretty good overall. Like the data extraction/analysis.

Pros

Easy to use. Integration with Slack adds more interaction.

Cons

Admin setup can be a little bit tricky.

Review Source

Response from Polly

October 1, 2024

Thanks for the review Chain! The visualisation of the data is definitely something that our customer value while analysing the results. Let me know if you ran into any specific issues with the admin set up, I'll be happy to help.

Anissa B.  
Responsable Marketing  
Computer Software  
Used the software for: 1-2 years

### "Mon outil de sondage interne "

January 4, 2024

5.0

Je l'utilise souvent et j'en suis très satisfaite pour les sondages intégrés à Teams.

Pros

J'apprécie le fait de pouvoir l'intégrer avec Teams.

Cons

Parfois la personnalisation n'est pas si intuitive.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Polly

Je trouve que l'intégration avec Teams est vraiment pratique

Review Source

Response from Polly

May 15, 2024

Thanks for the review Anissa :) Great to know that Polly is your chosen internal survey!

LC

Liz C.  
Executive Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Call Center Agent Performance Checker"

February 23, 2022

5.0

Polly helps keep us connected and get to know each other in a fun way since we are a 100% remote call center with agents all over the US. It also helps with employee reviews to include some direct quotes from others' feedback in coaching opportunities.

Pros

We love that it integrates so easily with Microsoft Teams and can be accessed with just one click.

Cons

We would like to be able to have a suggestion box open at all times so employees can leave comments at any time rather than when they are prompted to do so.

Alternatives considered

[Lattice](https://www.capterra.com/p/151676/Lattice/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Polly

The software features, ease of use, and pricing were the top reasons we chose Polly over the others.

Review Source

Response from Polly

March 1, 2022

Thanks for the detailed review Liz, means a lot to us :) We do have a suggestion box open for all times features in Slack by the name of Open Forum (https://www.polly.ai/help/slack/open-forum-polly) but you are right, it's not available in Teams currently. In Teams you can use the Ask Me Anything (AMA) template and set the close date really really far while pinning the polly post. It isn't exactly the solution you had in mind but this could be a workaround. In the meantime, I am going to add this ask as part of the product feedback channel so the product folks can explore this further as part of future sprint planning

VR

Verified Reviewer  
Director Employer Success  
Internet  
Used the software for: 6-12 months

### "Fun Slack integration for professional environments"

July 16, 2022

4.0

Pros

Polly amazingly let's me survey my team of 30 individuals on Slack easily without the hassle of having to define what each emojis mean and then gives the result also in real time. It's similar to the LinkedIn polls feature but for Slack. Polly also has other functionality like, rating scales, custom questions, templates etc all designed to make life easy for surveys and engaging with your team.

Cons

I didnt like that the app doesnt remind folks in DM who are yet to fill the survey /poll.

Review Source

Response from Polly

August 2, 2022

Thanks for the review. Loving how you're making use of different question types! We do offer the reminders feature. You can send reminders from within Slack through the /polly remind command. It will show the ongoing pollys, select the polly you want to send the reminder for & it will be sent instantly. If you want to setup an auto reminder schedule as part of polly creation then the polly will have to be created through the web app dashboard. Here's a step by step guide around creating pollys through the web app. https://www.polly.ai/help/slack/creating-pollys-through-the-web-app Let me know if this helps.

VR

Verified Reviewer  
SDR  
Marketing and Advertising  
Used the software for: 1-2 years

### "Poll made easy "

May 20, 2022

5.0

We really like to use Polly. It's a very easy way to collect feedbacks on many area of our work. Not only with employees, but alos from customers etc.

Pros

We started using Polly some time ago. We have it integrated into Slack, which we use daily. We love to use poll for a lot of things : Employee Satisfaction, Review surveys, or any kind of Survey linked to our services and product. Our team for instance also uses it to collect user's feedback.

Cons

So far, nothing to say really. It really does it job as it is mostly used to creates polls.

Review Source

Response from Polly

August 2, 2022

Happy to hear that our native Slack integration is making it easy for you to collect feedback on diverse work aspects involving employees as well as customers :) If there's anything we can help you with, feel free to reach out to us at contact@polly.ai

LKK

Lilja Karen K.  
Travel agent  
Hospitality  
Used the software for: 1-2 years

### "The most helpful work tool"

November 22, 2023

5.0

It makes my day, I get addicted to making people answer my polls.

Pros

The fact that I can ask my colleagues opinion on various things, what they feel like eating for lunch, if anyone has time to work on a last minute bookings etc. and am able to receive their answers at one place.

Cons

The fact that we have limited responses per month. If all employees answer my polls, I can only use this tool twice a month.

Review Source

Response from Polly

May 15, 2024

Thanks for the review Lilja, hearing that Polly makes your day just made our day :) We're here to make sure that our customers feel supported and enabled!

Stephanie R.  
Executive Operations assistant  
Events Services  
Used the software for: Less than 6 months

### "Polly on Slack is great, 10/10 recommended"

January 16, 2024

5.0

Pros

Ease of making, a survey that easily integrates on Slack and can serve to collect information from team members. I love it because I don't have to go outside our internal communication channel to collect information.

Cons

On the multiple choice questions, instead of putting options in different lines, different fields should be added for each option

Review Source

Response from Polly

May 15, 2024

Thanks for the 10/10 score Stephanie :) Great to know that our native Slack integration makes feedback gathering easy for you. On the multiple choice feedback, I'm guessing you are referring to adding each choice in each line separately. What is the ideal experience/way you would like to add multiple choices? We're always exploring ways of how we can make Polly more intuitive for our customers so insights here would be super helpful.

KC

Kim C.  
People Director  
Retail  
Used the software for: 1-2 years

### "Great for what we need"

February 23, 2022

4.0

The customer service is A+!

Pros

Polly is super easy to use and gets the results via Slack quickly. It's able to be scheduled and customized so it makes it pretty simple to crank out the surveys that are needed.

Cons

The UX is a bit clunky and I don't love the reporting (I wish there were ways to pull in multiple surveys into one export).

Review Source

Response from Polly

March 1, 2022

Thanks for the review Kim. It will be great if you can share some more details around what you were looking for as part of the reporting feature, we are always keen to improve the functionalities based on customer feedback. I recall a few other customers also asking for pulling in multiple surveys as part of one export, I've added this as part of the product feedback channel so the product folks can take a closer look at this requirement. Would love to hear more ideas/suggestions from you at contact@polly.ai P.S. Super happy to hear that you found our customer service A+, we hope to exceed our customers expectations everytime they interact with us

LK

Leeanne K.  
Administrative Support Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "You have got to give this a go..."

August 18, 2022

5.0

Using Polly has reduced the amount of time required for some meetings as members can now use the Polly to vote.

Pros

This software is very easy to use and navigate. I am a novice computer user with limited knowledge and I was able to create my own Polly and add a comments section, I was so pleased with myself.

Cons

I have not been able to find anything I least like.

Review Source

Response from Polly

September 5, 2022

Thanks for the review Leeanne. Really happy to hear that Polly was easy to setup while making it efficient for you to gather feedback. If there's anything we can help you with, feel free to reach out to us at contact@polly.ai

EM

Emerald M.  
CSR  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great for figuring out lunch options"

October 9, 2023

5.0

Pros

We use ours to determine what to get for lunches and it works perfectly.

Cons

I haven’t run into anything that bothers me about Polly

Review Source

Response from Polly

May 15, 2024

Thanks for the review Emerald :) Great to know that Polly is enabling quick decisions for your lunch polls. We're here for all your feedback needs!

MS

Michael S.  
Technical Service Team Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to Use, Does what it Does"

August 8, 2022

4.0

Great app to use with Teams. Gets me the information I need to proceed with either important tasks or mundane ones.

Pros

Easy to set up, serves for the way I use it and make things easier for me.

Cons

Have not used the app extensively to identify issues. As a basic user, none that I can think of.

Review Source

Response from Polly

August 10, 2022

Thanks for the review Michael, happy to hear that Polly is helping you with your information processing needs :) If there's anything we can help you out with, feel free to reach out to us at contact@polly.ai Happy Polly-ing :)

PL

Philipp L.  
Administration & People Manager  
Computer Software  
Used the software for: Less than 6 months

### "One of the most useful integrations for Slack in modern companys!"

March 16, 2022

5.0

I am working in a mostly remote company (who doesn't today) and this let's me get feedback, collect information and prepare meetings as well as events in a quick and in a what feels to my colleagues as a rather informal way.

Pros

I really like the simple integration to Slack where I use polly the most. With the templates you can start rather quick without having to spend a lot of time "learning a new tool (again)". I am currently using the free plan with 25 responses a month. It's a great way to test not only the tool itself but also how your colleagues respond to it.

Cons

Actually nothing really at this point in time. At some point I might want to start using the tool to its full potential where the learning curve might flatten.

Review Source

Response from Polly

March 18, 2022

Thank you so much for the amazing review Philipp. If there is anything we can help you with, anything at all, please let us know at contact@polly.ai

RI

Ricardo I.  
CEO  
Consumer Goods  
Used the software for: I used a free trial

### "NICE APP TO WORK WITH"

December 8, 2023

5.0

Pros

It is easy to use, and just fine with one can look for simple, specific and fast surveys.

Cons

Beet trying different survey apps for different works and this one has nothing I don't like, it is simple enough for all my needs.

Review Source

Response from Polly

May 15, 2024

Thanks for the review Ricardo :) "Simple, specific and fast" ... love how you are describing Polly!

RR

Rachel R.  
Design Ops Lead  
Hospitality  
Used the software for: Less than 6 months

### "Great polling app that integrates with Slack"

September 30, 2022

5.0

I've tried other options and have been frustrated. MS Teams Polls has very limited functionality. Google Forms means sending people somewhere else, and doesn't offer everything I was looking for. And other tools are just too complex. Polly offers what I wanted for my team with a very reasonable price tag (and a lot of functionality for free).

Pros

I love that I can create polls within Slack, where my team spends a lot of their time. I also like the scheduling and automation features; I don't have to set reminders for myself to nudge people to respond — Polly does it for me.

Cons

The UI for creating templates vs creating new polls is a bit confusing.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

The polling feature is extremely limited and awkward.

Review Source

Response from Polly

October 10, 2022

Exciting to hear that you're getting value out of our scheduling & automation features! We love it when using Polly reduces the manual work. Thanks for the UI improvement feedback Rachel, it's really helpful. If there's anything more you would like us to know, feel free to write to us at contact@polly.ai

KH

Kathleen H.  
Equipment Maintenance Technician Supervisor  
Biotechnology  
Used the software for: 2+ years

### "Polly is an amazing survey tool!"

April 30, 2024

5.0

Pros

I love how quick Polly is to use via Slack. There are plenty of options to make quick, but informative surveys.

Cons

There's nothing I don't like about Polly; except maybe the fact that I can't use it more.

Review Source

Response from Polly

May 17, 2024

Thanks for the review Kathleen :) Great to know that Polly is enabling quick engagement in Slack for your team!

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Sales person internal use"

September 26, 2023

4.0

Overall, it is a good tool. It does what it says it does and it does it well. I love the slack integration and it is easy to set up!

Pros

Ease of useIntegrations - I only use it with slack reallyDeployment - it deploys really well and gives lots of options

Cons

It does what it says and it does it well. I’ve never tested support or anything, so no major opinion here.

Review Source

Response from Polly

May 15, 2024

Thanks for the review :) Great to know that our native Slack integration makes feedback gathering easy for you. We're here to make sure that our customers feel supported and enabled!

JC

Juli C.  
Founder  
Internet  
Used the software for: 1-2 years

### "Worked great to get our team on the same page."

March 26, 2021

5.0

Pros

Was an awesome automated way to get our whole team on the same page for standups and daily surveys on Slack.

Cons

We had a few errors pop up but overall we were pleased.

Review Source

Response from Polly

March 1, 2022

Happy to hear that Polly is working out well for you/your team :) Next run you run into any error, please reach out to us at contact@polly.ai & we'll make sure to sort it out for you instantly!

AC

Alfonso C.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Polly makes it super easy to ask quick questions and get feedback"

May 26, 2021

5.0

great tool for short questions, but not able to handle large surveys. Great for small teams.

Pros

Simple to use, and integrated with Slack. This made it super easy to ask questions like: where should the team go for lunch (pre pandemic) or when should our next happy hour be?

Cons

I did not like the limitations and difficulty with editing after sending a poll. Since the use cases are mostly casual, I would rather sacrifice some integrity of the polling system, but instead be able to make minor changes after a poll is sent.

Review Source

Response from Polly

March 1, 2022

Thanks for the detailed review Alfonso. We have fine tuned our editing feature quite a lot since last year, more around Editing can be found here https://www.polly.ai/help/slack/editing-a-published-poll-or-survey We would love to hear if there is anything more that you would like to see/do as part of this feature (or any other feature). Always keen to know how Polly can make it simpler for you :) We can be reached at contact@polly.ai

RK

Rajesh K.  
Delivery Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Polly Review"

October 26, 2022

4.0

Employee engagement benefited - team collaboration improved - I quite like this tool

Pros

Polly integrates well with Slack and Teams, and is extremely useful in collecting feedback in real time. Very useful for getting quick surveys from distributed teams.

Cons

Polly is perfect for what it was designed for

Review Source

Response from Polly

October 27, 2022

Thanks for the review Rajesh :) Glad to know that Polly is enabling your distributed team by collecting real time feedback. If there's anything we can help you with, feel free to reach out at contact@polly.ai

CT

Cindy T.  
Senior Consultant  
Information Services  
Used the software for: 6-12 months

### "Excellent for getting feedback on ideas and plans"

August 15, 2022

5.0

excellent

Pros

I like that it is super simple to assemble a poll or ask for feedback with simple choices... I also really like the allow comments feature.

Cons

no cons found yet... seems to be working quite well

Review Source

Response from Polly

August 17, 2022

Thank you so much for the review Cindy. Really happy to hear that polly is enabling your ideas/plans cycle. If there's anything we can help you with, feel free to reach out to us at contact@polly.ai

JC

Jennifer C.  
People & Culture Administrator  
Computer Software  
Used the software for: 1-2 years

### "Polly Overall Review"

October 24, 2022

5.0

Pros

I like the ease of integrating it with Slack and the reminders we are able to send out to employees. They get notified right away or whenever we set the time, to complete a polly survey.

Cons

Nothing yet to say negatively about this software.

Review Source

Response from Polly

November 3, 2022

Thank you for the review Jennifer. It's awesome knowing that reminders are working out well for you!

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