# RepSpark Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RepSpark Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more.

Source: https://www.capterra.com/p/220074/RepSpark

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# 

 RepSpark Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RepSpark

## What is RepSpark?

RepSpark helps wholesale brands create a better buying experience for retailers and sales reps. Buyers can shop digital catalogs, view real time inventory, place orders anytime, and manage reorders with less back and forth. Brands use RepSpark to make ordering faster, clearer, and easier across products, orders, and ongoing account relationships. It gives retailers the convenience they expect while preserving the relationship driven nature of wholesale. Brands use RepSpark to streamline ordering, reduce manual work, and create a stronger buying experience that builds trust and drives repeat business. Results include 102% retailer growth for johnnie O, 46% growth in Stance’s independent retail network, and 15% revenue growth in 3 months for NAOT. RepSpark supports 225+ brands and $1B+ in annual B2B transactions.

## What is RepSpark used for?

[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

55%

Neutral

25%

Negative

20%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## RepSpark alternatives

Highest Rated

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (2,036)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,686)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[View all alternatives](https://www.capterra.com/p/220074/RepSpark/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

For B2B

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Serves B2B organizations

Mobile Access

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Bulk Ordering

Accept and track orders with multiple items

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

RepSpark 15 features

Accept and track orders with multiple items

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store and organize information about customers and previous interactions

Serves B2B organizations

Monitor product stock levels

Access software remotely via mobile devices

Manage and track customer orders for goods, investments, or any other purchases

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Design, communicate, and distribute incentives to perform a specific action

Accept and track repeat orders

View and track pertinent metrics to find patterns and gain insights from data

Manage and track orders being shipped to customers

Checkout of online store

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.0 (20)

3.0

Based on 20 reviews

## Pricing

Value for money

3.1 (12)

### Starting price

Free trial  
not available

Value for money

3.1 (12)

3.1

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (14)

3.6

Based on 14 reviews

## User reviews

Overall rating

3.5

Based on 20 reviews

Filter by rating

5(6)

4(5)

3(5)

2(2)

1(2)

Mentioned topic

Sorted by most recent

AD

Alisa D.

Founder/ CEO

Apparel & Fashion

### "2 weeks into using this system and I regret spending the money as it is very difficult to use."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 15, 2023

Difficult, frustrating, and the videos on how to use have not been accurate and resulted in an additional $2555.59 based on mistakes. Forget trying to call for help as you will always get an answering machine. The training was inadequate, rushed, and I felt like I was a very low priority by the lead trainer. I am very savvy at using Shopify, therefore I thought this would be intuitive and easy since they are supposed to interface. Unfortunately, RepSpark is nowhere near as easy to use. Even signing in to the site in the correct place whether you are the administrator, a retailer, or need help is confusing. The Success team is not

Pros

The pros are only in theory at this point, therefore I will not be answering this yet.

Cons

Very difficult to use, the training to set up the system was lacking, and the cost is always changing the more you work with the team, from the first informative calls to signing up the cost kept increasing. I was made to feel like I was not important as the trainer was rushing through the time I had, which was not extensive enough. He always had another call he needed to get off and prepare for, so my session was clearly not important in his view. I still do not know how to load and build catalogues and assortments.

Reasons for choosing RepSpark

The integration to the PGA trade show and based on a sales rep's feedback- one that had not actually used the software and the potential of making connections with the established community.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Stephen M.

Sales executive

Apparel & Fashion

### "Great "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2021

I like it alot

Pros

Easy to use. Very intuitive. I can easily navigate

Cons

Missing line totals outside of the shoppocart

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2021

Stephen, Thank you for taking the time to share your feedback. We are thrilled to hear that you find RepSpark easy to use, intuitive, and are able to navigate seamlessly. We appreciate your kind words for taking the time to share them with us.

WB

Willy B.

Sales Representative

Retail

### "Happy User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2021

Pros

The ease of putting together a sales sheets and catalogs to give to customers

Cons

No CONS, Overall happy with the operation of this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2021

Willy, Amazing! Thank you for sharing your feedback with us! We are so happy to hear that you love RepSpark and find it easy and useful for your daily activities. Thank you for your review!

WM

Will M.

Sales Rep

Apparel & Fashion

### "Unsatisfactory "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 23, 2021

Not great. We tried the product for 12 months and could not get any of the features or functionality hat we wanted. Everything we asked for came at a cost or was not possible.

Pros

The way to look at all orders in the system for all of our reps was useful

Cons

Search functionality was insufficient. Embroidery/customization was non functional. Lack of reporting

Alternatives considered

[Envoy B2B](https://www.capterra.com/p/183620/Envoy-B2B/)

Reasons for choosing RepSpark

Pricing and promises on features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2021

Meredtith, Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear that sales reps were able to use RepSpark to look at all orders in one system. Embroidery/Insignia is offered on our Professional and Enterprise plans and we've developed more features to benefit our customers. Thank you for taking the time to share your feedback.

SC

Sean C.

Director of Operations

Apparel & Fashion

### "Decent B2B but lacking features to remain competitive with industry leaders"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 22, 2021

While order entry and some of the features were easy to use, there were many aspects that led us to consider alternate solutions. Your team was generally responsive and helpful, but the lack of more advanced features and a clunky user experience for many features that were available is what ultimately pushed us away. RepSpark is a solid B2B, but will be hard pressed to position itself alongside industry leaders such as NuORDER and Elastic without some major improvements.

Pros

Fairly easy to use for the most part. Having the ability to provide our reps and accounts with a way to manage their business themselves was a huge win for our business. Shopability and the general order process had some solid functionality.

Cons

Digital catalogs and the new way of creating line sheets was clunky and not user friendly at all. Formatting was a nightmare and ultimately led us to not use those features at all. We had several reps complain when the previous assortments functionality was removed. Not having the ability to create an order with multiple delivery dates was a big miss. The setup process for getting wholesale accounts their own login was a bit clunky and made it very difficult to get participation from accounts. Not having a centralized location to look up orders submitted, working orders, full order history, order status, and shipping information was a big miss and a general complaint from both reps and accounts. Reporting wasn't the greatest and meant that we primarily stuck with reporting out of our ERP to send to our reps. Some requests we completely understood the necessity for custom programming but being told that some features we felt should have been standard out of the box would require custom programming with extremely high quotes was a big pain point throughout our relationship.

Reasons for choosing RepSpark

initially chose RepSpark due to pricing and presented features/functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2021

Sean, Thank you for taking the time to write us a review. Many of our customers feel the same way when using RepSpark to automate their sales order process. We've added more features and spent time optimizing our UX to provide a more seamless experience for sales reps and retailers alike. We appreciate your feedback and invite you to share more with us at success@repspark.com

ZM

Zachary M.

Operations Manager

Retail

### "Our review"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 22, 2021

Overall I'm very happy with RepSpark. For our sales team it is great. The load speeds are pretty bad, especially on a moderate to weak connection, but compared to previous tools we've used I prefer repspark over others. Every tool can be better, but at the end of the day Repspark gets the job done, and is simple to manage.

Pros

The features are pretty solid, and the B2B component is really useful for our industry. The catalogs are good, but we've found they are not as effective as we originally thought for our use.

Cons

We have a lot of B2B customers; the user interface and navigation from beggining to end is not the most intuitive. We actually have to field a lot of questions and do quick trainings with our customers to get them to consistently use the platform. The UI should be intuitive enough that a first time user with zero instruction is able to start, enter, and submit an order in my opinion. From my experience (hundreds of B2B users) this a very common complaint to the point where many customers won't use RepSpark at all. Load speeds are also poor to OK at best between pages. This deters users and frustrates the sales team at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2021

Zachary, Thank you for taking the time to write us a review. We are happy to hear how useful you find RepSpark and your experience. We welcome you to share more with us at success@repspark.com Thank you for taking the time to let us know, we look forward to hearing from you.

DS

Darrell S.

Area Manager /Midwest

Apparel & Fashion

### "Its super slow and does not work well with iPad......"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

April 20, 2021

would not recommend.....

Pros

I like the way it shows product after the order is entered .....the backside is great its just getting there

Cons

They told us they were developing app to use iPad.......still waiting its a terrible interface

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Darrell, Thank you for taking the time to write us a review. We are saddened by your experience and would love a chance to support you. We do have a mobile app that is available in both the App Store and Android marketplace called RepsparkGO that can be used on the iPad. We welcome you to share more with us at success@repspark.com on how to improve your experience with us. Thank you for taking the time to let us know, we look forward to hearing from you.

KV

KENDALL V.

Sales Representative

Wholesale

### "As a user"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

April 20, 2021

Really like the program but it definitely needs next gen.

Pros

So many things! Detail and filtering, inventory availability, ability to create visual for my accounts

Cons

How slow it is, UGH. Not enough filtering!!! Program pricing is not incorporated after putting in the type of sale/discounts not reflected until order submission. Larger graphic of logo - should be more visible. Moving between orders.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2021

Kendall, Wow! Thank you so much for your review! We are thrilled to hear that you enjoy the detail and filtering as well as the inventory availability and ability to create visuals for your retail partners. We wanted to let you do that we do handle complex pricing and promotions schema and that a company has the option to turn it enable it if they wish. We love hearing feedback and want to let you know that you can always share with us at success@repspark.com in the future. Thank you for taking the time to let us know!

JT

Joey T.

Sales Rep

Sporting Goods

### "Great B2B System. Not overly complicated"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 19, 2021

Pros

It's easy to use and worth implementing if you have pretty simple product. Not overly complicated.

Cons

Could have used some better reporting features but overall it works great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Joey, Thank you for your review! We love that you find RepSpark to be a great B2B system! Ease of use is something we value and we are grateful for your feedback. We would love to learn more about what reporting features you would find most beneficial and would love if you can share it with us at success@repspark.com. We are always adding more features and functionalities to our product to help sales teams and we appreciate your review!

AZ

Andrew Z.

Wholesale Operations Manager

Apparel & Fashion

### "RepSpark User"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 19, 2021

Pros

I like the fact that new features keep getting added. It's pretty intuitive to use as well, at least our customers think that.

Cons

In general the software moves rather slowly. Whether loading images, navigating through User Management or building catalogs, it's not the quickest platform. It's would also be beneficial if there was an option to populate fields directly into RepSpark as opposed to just having them pull from our ERP (i.e. Product Descriptions)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Andrew, Thank you for sharing your experience with RepSpark. We love that you find RepSpark to be intuitive and feature-rich for your customers. We appreciate the feedback to prioritize speed and include a way to populate fields and have shared it with our team. We look forward to updating you with more robust capabilities and appreciate the time you took to share your thoughts with us. Always keep us posted at success@repsparkcom.

[View all Reviews](https://www.capterra.com/p/220074/RepSpark/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)