--- title: "RepSpark Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RepSpark Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/220074/RepSpark/" page_type: "product" language: "en" --- # RepSpark Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RepSpark ## What is RepSpark? RepSpark helps wholesale brands create a better buying experience for retailers and sales reps. Buyers can shop digital catalogs, view real time inventory, place orders anytime, and manage reorders with less back and forth. Brands use RepSpark to make ordering faster, clearer, and easier across products, orders, and ongoing account relationships. It gives retailers the convenience they expect while preserving the relationship driven nature of wholesale. Brands use RepSpark to streamline ordering, reduce manual work, and create a stronger buying experience that builds trust and drives repeat business. Results include 102% retailer growth for johnnie O, 46% growth in Stance’s independent retail network, and 15% revenue growth in 3 months for NAOT. RepSpark supports 225+ brands and $1B+ in annual B2B transactions. ## What is RepSpark used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 55% Neutral 25% Negative 20% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RepSpark alternatives Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [4.3 (537)](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) ## FAQs about RepSpark Overview ### Which roles and teams benefit most from RepSpark? RepSpark is most used by sales representatives, independent reps, and sales managers who need to present assortments, place wholesale orders, and manage buyer relationships efficiently. Operations leaders use it to streamline order workflows and coordination, while executives and product leaders rely on it for visibility into sales activity, assortment performance, and business growth. Answer based on 20 reviews Overview ### What company size and specific industries is RepSpark built for? RepSpark is designed for wholesale brands in apparel, footwear, golf, sporting goods, and lifestyle sectors that sell through reps, retailers, and specialty channels. The product fits companies managing wholesale operations across these consumer goods categories, rather than businesses outside those industries. Features and Usability ### What are the key features of RepSpark? RepSpark offers bulk ordering, catalog management, and order management for B2B selling. It also includes customer management, inventory control, reordering, and shopping cart functions, plus payment options, promotions management, shipping management, reporting and analytics, mobile access, and website management. Getting Started and Support ### What training and onboarding options does RepSpark offer? RepSpark offers in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation gives written reference material, and videos offer self-paced viewing for feature and setup guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does RepSpark offer? RepSpark provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 691 B2B eCommerce Platform reviews Capterra data shows that buyers of B2B eCommerce Platform software rank the following features as their top priorities: - **Catalog Management** (**41%** of reviewers rated this feature as critical) - **Customer Management** (**41%**) - **Order Management** (**48%**) RepSpark supports all three of the features reviewers rate most highly: **Catalog Management**, **Customer Management**, and **Order Management**. Together, these capabilities help businesses keep product information organized, manage buyer relationships more effectively, and process orders accurately, allowing teams to handle day-to-day sales operations with greater consistency and control. Order Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions For B2B 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Serves B2B organizations Bulk Ordering Accept and track orders with multiple items Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price RepSpark 15 features ### All Features - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Management: Store and organize information about customers and previous interactions - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Mobile Access: Access software remotely via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reordering: Accept and track repeat orders - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.0 (20) 3.0 Based on 20 reviews ## Pricing Value for money 3.1 (12) Value for money 3.1 (12) 3.1 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (14) 3.6 Based on 14 reviews ## User reviews Overall rating 3.5 Based on 20 reviews Filter by rating 5(6) 4(5) 3(5) 2(2) 1(2) Mentioned topic Sorted by most recent AD Alisa D. Founder/ CEO Apparel & Fashion ### "2 weeks into using this system and I regret spending the money as it is very difficult to use." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 15, 2023 Difficult, frustrating, and the videos on how to use have not been accurate and resulted in an additional $2555.59 based on mistakes. Forget trying to call for help as you will always get an answering machine. The training was inadequate, rushed, and I felt like I was a very low priority by the lead trainer. I am very savvy at using Shopify, therefore I thought this would be intuitive and easy since they are supposed to interface. Unfortunately, RepSpark is nowhere near as easy to use. Even signing in to the site in the correct place whether you are the administrator, a retailer, or need help is confusing. The Success team is not Pros The pros are only in theory at this point, therefore I will not be answering this yet. Cons Very difficult to use, the training to set up the system was lacking, and the cost is always changing the more you work with the team, from the first informative calls to signing up the cost kept increasing. I was made to feel like I was not important as the trainer was rushing through the time I had, which was not extensive enough. He always had another call he needed to get off and prepare for, so my session was clearly not important in his view. I still do not know how to load and build catalogues and assortments. Reasons for choosing RepSpark The integration to the PGA trade show and based on a sales rep's feedback- one that had not actually used the software and the potential of making connections with the established community. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephen M. Sales executive Apparel & Fashion ### "Great " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2021 I like it alot Pros Easy to use. Very intuitive. I can easily navigate Cons Missing line totals outside of the shoppocart Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2021 Stephen, Thank you for taking the time to share your feedback. We are thrilled to hear that you find RepSpark easy to use, intuitive, and are able to navigate seamlessly. We appreciate your kind words for taking the time to share them with us. WB Willy B. Sales Representative Retail ### "Happy User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2021 Pros The ease of putting together a sales sheets and catalogs to give to customers Cons No CONS, Overall happy with the operation of this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2021 Willy, Amazing! Thank you for sharing your feedback with us! We are so happy to hear that you love RepSpark and find it easy and useful for your daily activities. Thank you for your review! WM Will M. Sales Rep Apparel & Fashion ### "Unsatisfactory " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 23, 2021 Not great. We tried the product for 12 months and could not get any of the features or functionality hat we wanted. Everything we asked for came at a cost or was not possible. Pros The way to look at all orders in the system for all of our reps was useful Cons Search functionality was insufficient. Embroidery/customization was non functional. Lack of reporting Alternatives considered [Envoy B2B](https://www.capterra.com/p/183620/Envoy-B2B/) Reasons for choosing RepSpark Pricing and promises on features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2021 Meredtith, Thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear that sales reps were able to use RepSpark to look at all orders in one system. Embroidery/Insignia is offered on our Professional and Enterprise plans and we've developed more features to benefit our customers. Thank you for taking the time to share your feedback. SC Sean C. Director of Operations Apparel & Fashion ### "Decent B2B but lacking features to remain competitive with industry leaders" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 22, 2021 While order entry and some of the features were easy to use, there were many aspects that led us to consider alternate solutions. Your team was generally responsive and helpful, but the lack of more advanced features and a clunky user experience for many features that were available is what ultimately pushed us away. RepSpark is a solid B2B, but will be hard pressed to position itself alongside industry leaders such as NuORDER and Elastic without some major improvements. Pros Fairly easy to use for the most part. Having the ability to provide our reps and accounts with a way to manage their business themselves was a huge win for our business. Shopability and the general order process had some solid functionality. Cons Digital catalogs and the new way of creating line sheets was clunky and not user friendly at all. Formatting was a nightmare and ultimately led us to not use those features at all. We had several reps complain when the previous assortments functionality was removed. Not having the ability to create an order with multiple delivery dates was a big miss. The setup process for getting wholesale accounts their own login was a bit clunky and made it very difficult to get participation from accounts. Not having a centralized location to look up orders submitted, working orders, full order history, order status, and shipping information was a big miss and a general complaint from both reps and accounts. Reporting wasn't the greatest and meant that we primarily stuck with reporting out of our ERP to send to our reps. Some requests we completely understood the necessity for custom programming but being told that some features we felt should have been standard out of the box would require custom programming with extremely high quotes was a big pain point throughout our relationship. Reasons for choosing RepSpark initially chose RepSpark due to pricing and presented features/functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2021 Sean, Thank you for taking the time to write us a review. Many of our customers feel the same way when using RepSpark to automate their sales order process. We've added more features and spent time optimizing our UX to provide a more seamless experience for sales reps and retailers alike. We appreciate your feedback and invite you to share more with us at success@repspark.com ZM Zachary M. Operations Manager Retail ### "Our review" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 22, 2021 Overall I'm very happy with RepSpark. For our sales team it is great. The load speeds are pretty bad, especially on a moderate to weak connection, but compared to previous tools we've used I prefer repspark over others. Every tool can be better, but at the end of the day Repspark gets the job done, and is simple to manage. Pros The features are pretty solid, and the B2B component is really useful for our industry. The catalogs are good, but we've found they are not as effective as we originally thought for our use. Cons We have a lot of B2B customers; the user interface and navigation from beggining to end is not the most intuitive. We actually have to field a lot of questions and do quick trainings with our customers to get them to consistently use the platform. The UI should be intuitive enough that a first time user with zero instruction is able to start, enter, and submit an order in my opinion. From my experience (hundreds of B2B users) this a very common complaint to the point where many customers won't use RepSpark at all. Load speeds are also poor to OK at best between pages. This deters users and frustrates the sales team at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2021 Zachary, Thank you for taking the time to write us a review. We are happy to hear how useful you find RepSpark and your experience. We welcome you to share more with us at success@repspark.com Thank you for taking the time to let us know, we look forward to hearing from you. DS Darrell S. Area Manager /Midwest Apparel & Fashion ### "Its super slow and does not work well with iPad......" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 April 20, 2021 would not recommend..... Pros I like the way it shows product after the order is entered .....the backside is great its just getting there Cons They told us they were developing app to use iPad.......still waiting its a terrible interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2021 Darrell, Thank you for taking the time to write us a review. We are saddened by your experience and would love a chance to support you. We do have a mobile app that is available in both the App Store and Android marketplace called RepsparkGO that can be used on the iPad. We welcome you to share more with us at success@repspark.com on how to improve your experience with us. Thank you for taking the time to let us know, we look forward to hearing from you. KV KENDALL V. Sales Representative Wholesale ### "As a user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 20, 2021 Really like the program but it definitely needs next gen. Pros So many things! Detail and filtering, inventory availability, ability to create visual for my accounts Cons How slow it is, UGH. Not enough filtering!!! Program pricing is not incorporated after putting in the type of sale/discounts not reflected until order submission. Larger graphic of logo - should be more visible. Moving between orders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2021 Kendall, Wow! Thank you so much for your review! We are thrilled to hear that you enjoy the detail and filtering as well as the inventory availability and ability to create visuals for your retail partners. We wanted to let you do that we do handle complex pricing and promotions schema and that a company has the option to turn it enable it if they wish. We love hearing feedback and want to let you know that you can always share with us at success@repspark.com in the future. Thank you for taking the time to let us know! JT Joey T. Sales Rep Sporting Goods ### "Great B2B System. Not overly complicated" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 19, 2021 Pros It's easy to use and worth implementing if you have pretty simple product. Not overly complicated. Cons Could have used some better reporting features but overall it works great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2021 Joey, Thank you for your review! We love that you find RepSpark to be a great B2B system! Ease of use is something we value and we are grateful for your feedback. We would love to learn more about what reporting features you would find most beneficial and would love if you can share it with us at success@repspark.com. We are always adding more features and functionalities to our product to help sales teams and we appreciate your review! AZ Andrew Z. Wholesale Operations Manager Apparel & Fashion ### "RepSpark User" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 19, 2021 Pros I like the fact that new features keep getting added. It's pretty intuitive to use as well, at least our customers think that. Cons In general the software moves rather slowly. Whether loading images, navigating through User Management or building catalogs, it's not the quickest platform. It's would also be beneficial if there was an option to populate fields directly into RepSpark as opposed to just having them pull from our ERP (i.e. Product Descriptions) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2021 Andrew, Thank you for sharing your experience with RepSpark. We love that you find RepSpark to be intuitive and feature-rich for your customers. We appreciate the feedback to prioritize speed and include a way to populate fields and have shared it with our team. We look forward to updating you with more robust capabilities and appreciate the time you took to share your thoughts with us. Always keep us posted at success@repsparkcom. [View all Reviews](https://www.capterra.com/p/220074/RepSpark/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.