# PaymentWorks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PaymentWorks Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more. Source: https://www.capterra.com/p/220077/PaymentWorks/reviews --- # PaymentWorks Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PaymentWorks ## What is PaymentWorks? Business Identity Platform allows payers and payees to exchange verified identity elements in a secure networked environment. ## What is PaymentWorks used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PaymentWorks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paymentworks.com/&name=PaymentWorks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PaymentWorks 1.0 (1) VS. [### TruLookup](https://www.capterra.com/p/173290/TLOxp/) [4.5 (19)](https://www.capterra.com/p/173290/TLOxp/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.5 (19) Value For Money 1.0 (1) Value For Money 3.9 (16) Customer Service 1.0 (1) Customer Service 3.5 (13) ## PaymentWorks alternatives Highest Rated [IdentiFlo](https://www.capterra.com/p/181702/Identiflo/) [5.0 (1)](https://www.capterra.com/p/181702/Identiflo/#reviews) Starting price $80.00 Per User, Per Month [Learn More](https://www.capterra.com/p/181702/Identiflo/) [Pega Smart Dispute](https://www.capterra.com/p/268117/Pega-Smart-Dispute/) [0.0](https://www.capterra.com/p/268117/Pega-Smart-Dispute/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/268117/Pega-Smart-Dispute/) [PATRIOT OFFICER](https://www.capterra.com/p/123261/PATRIOT-OFFICER/) [1.0 (1)](https://www.capterra.com/p/123261/PATRIOT-OFFICER/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/123261/PATRIOT-OFFICER/) [Geocomply Core](https://www.capterra.com/p/236941/Geocomply-Core/) [0.0](https://www.capterra.com/p/236941/Geocomply-Core/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/236941/Geocomply-Core/) [View all alternatives](https://www.capterra.com/p/220077/PaymentWorks/alternatives/) ## Pricing Value for money 1.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JH Jennifer H. Director of Operations and Finance Education Management ### "Don't waste your time or your money on PaymentWorks" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 23, 2025 This has been the single worst software experience of my 30-year administrative career. Either the payees cannot figure out how to complete the registration, or, they cannot figure out how to enter the banking information, or, they cannot understand the terminology and there are no other languages for translation. Foreign vendors request check payments which take 45 days to arrive and I am fielding at least one request per vendor per week about when they are going to receive funds. Check payments cannot be tracked. After a few weeks the vendors request a check cancellation and then need additional assistance from me to complete the registration, then invariably the check payment arrives the next day but can no longer be deposited. The wire transfer payment takes several weeks to complete during that time vendors are constantly contacting me to ask when their payment will be deposited. There is no tracking system for the wire payments. I spend all my time at work now dealing with angry vendors. Pros The data is securely housed by the system. So much so that as an administrator I am unable to provide an adequate level of support to my vendors. Cons The security feature is the only decent feature of this software. If you only work with domestic US Banks and US citizens this might be fine for your business. However, if you ever work with foreign vendors this system will cause you nothing but trouble. The only available language is English. The banking information defaults to check payments which take 45 days to arrive overseas. The software is poorly designed. It asks for the bank account information first and marks a routing number as a required field. Foreign bank accounts do not have routing numbers. Vendors are always confused by the required field for banking. The customer service agents are non-existent. If they do respond they do not help the customer. They just refer the customer back to the paying institution which cannot access any of the data in PaymentWorks. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Part of an overall upgrade which was supposed to make our lives easier but only creates more issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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