# iMarq Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is iMarq the right Field Service Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220086/iMarq/reviews

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iMarq

4.8 (12)

[View alternatives](https://www.capterra.com/p/220086/iMarq/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of iMarq

Ease of use

4.7

Customer Service

4.8

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Stephen H.  
FLEET MANAGER  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "iMarq Experience"

October 18, 2023

5.0

These people are very good to work with as they follow up on everything in a very professional manner.They do what they say they can do !!

Pros

The fact that iMarq is so customizable could make this appeal to a broad range of customers.It is very easy to understand and very user friendly for even the most technically challenged or tentative individuals

Cons

We are using the product and have been in the process of integration with our current system which has been held up on our end. I have not had any negative experience with the system as the have been able to make every change we had requested up to this point.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)[Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/)

Reason for choosing iMarq

The value for the features we needed in the software was the biggest difference.Customizable and the ability to integrate with our current system

Review Source

BK

Bryson K.  
National Director  
Warehousing  
Used the software for: 1-2 years

### "Connixt Experience"

January 11, 2024

5.0

good

Pros

Connixt has revolutionized our inspection processes, providing a user-friendly and intuitive platform that has significantly improved efficiency. Its comprehensive features, such as customizable checklists and real-time collaboration, empower our team to conduct thorough inspections with precision. The tool's web-based nature enhances accessibility, allowing inspections from any location, while its powerful reporting capabilities provide valuable insights for informed decision-making. The exceptional customer support from the Connixt team adds to the overall positive experience, making Connixt an indispensable asset that has streamlined our workflow and elevated the quality of our inspections.

Cons

Not a con but my team built our specific inspection from the ground up. There was no mock inspections to build from. It did not take long to build and roll out inspections.

Review Source

TL

Trevor L.  
Director of IT  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Mid South Transport- iMarq Review"

July 23, 2024

4.0

Overall Experience is great, we have slowly been leaning more and more into iMarq as we continue to improve what our current products can do and discover and expand new and further uses of their product.

Pros

the flexibility and customer support is probably the best thing about this product. if something needs to be changed or added or reviewed, i can have confidence we can have that worked on inside 24-48 hours for the absolute most part. we have had things take longer, but only because what was being requested were big big changes or the issue was much deeper than we first realised.

Cons

I was not apart of the initial design of our first inventory system, but i have not been the hugest fan of the design we have,and the aesthetics of the site, but this could be due to decisions that were made before me to keep it as simple looking as possible.

Review Source

JN

Joozar N.  
Independent Consultant  
Utilities  
Used the software for: 2+ years

### "iMarq Pilot Project"

July 10, 2023

4.0

Since we are still in the pilot phase of implementation, we have not had an opportunity to fully explore iMarq. However, even in this phase, its usability and configurability helped us fulfil user requests effectively.

Pros

The configurable user interface was easy to work with. The best feature of iMarq is it's superb online portal which allows an admin to setup new forms easily and also manage transaction logs.

Cons

We had a little difficulty in configuring the off-line mode initially. With several iterations, we were able to make our users happy.

Reason for choosing iMarq

Not Applicable

Review Source

MP

Michael P.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "iMarq Review"

July 7, 2023

5.0

Pros

Allowed us to move away from a paper based PM inspection program, saving around 6000 pieces of paper a year. Increases PM compliance as the tool removes human error from writing on paper.

Cons

Nothing so far. Product has been well received on the shop floor.

Review Source

AS

Adarsh S.  
Senior Maintenance manager  
Warehousing  
Used the software for: 6-12 months

### "Inspections very easy to use. It can be modified to your needs. i can access the inspection off line"

July 25, 2023

4.0

Really good experience so far. All requests/issues were resolved in timely manner. understood our needs and implemented as required

Pros

Flexibility to adopt. one click reports. can be filtered by categories, shows the location where inspections are completed at. can be formatted as our requirements

Cons

Filtering can be better by filtering the headers drop down and selecions.

Review Source

AC

ARUN C.  
Sr. Director IT  
Government Administration  
Used the software for: 2+ years

### "Great product, great customer service."

May 23, 2021

5.0

Very good at building relationships and they do implement a quality product.

Pros

Great UX, quick implementation, responsive customer support.

Cons

nothing at all. All good. No complaints or issues.

Review Source

BS

Bob S.  
Senior Executive Officer - Rail Fleet Services  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Excellent product"

April 19, 2021

5.0

These guys are second to none in customer focus and technical know how to get the job done.

Pros

Ease of deployment and staff implementation.

Cons

The software does not include parts and inventory.

Review Source

JS

James S.  
VP, Operational Excellence  
Facilities Services  
Used the software for: 2+ years

### "Asset and Equipment Inventory and Assessment"

April 20, 2021

5.0

Experience to date has been exceptional. Application performs as expected. Support from Connect has been exceptional.

Pros

The iMarq application has enabled field engineers to move from paper and pencil to using mobile devices, (smart phones or tablets) to gather asset and equipment information and condition at client work sites. Building data sets for integration with client computerized maintenance management systems is simple and efficient.

Cons

GIS integration capability. Voice recognition

Review Source

YB

Yasceine B.  
Quality Manager  
Building Materials  
Used the software for: 6-12 months

### "Imarq Features "

April 17, 2021

5.0

So far it is very useful, it saves our team time. On-time reporting

Pros

highly customized easy to use Prompt support

Cons

Downloading a backup from cloud sometimes retrieving data from the cloud is affected by internet slow bandwidth

Review Source

JM

James M.  
VP of Engineering  
Utilities  
Used the software for: 2+ years

### "A very helpful field app"

April 16, 2021

5.0

We used iMarq when performing disconnects for non-payment. Field techs could enter in the app and not have to call in everything via a radio.

Pros

The ease of use. The helpfulness and support received from iMarq

Cons

The integration using multi-speak and a per user cost.

Review Source

KV

Krishnan V.  
Executive Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Field Services and Asset maintenance solutions"

June 5, 2021

5.0

Productivity increases is assured while the deployment is easy.

Pros

Ease of deployment to service staff of the organization including sub contractors. Geo location capabilities to help improve service on demand capabilities. Quick customization to help link relevant systems.

Cons

Out of the box dashboards would be helpful to drive for stakeholders in the organization.

Review Source

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