# SMART360 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SMART360 Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more.

Source: https://www.capterra.com/p/220105/Bynry

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# 

 SMART360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SMART360

## What is SMART360?

Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.

## What is SMART360 used for?

[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1.39

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SMART360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bynry.com&name=SMART360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SMART360

5.0 (1)

VS.

[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting Price

$1.39

Other, Per Month

Starting Price

$4800

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (71)

Value For Money

5.0 (1)

Value For Money

4.4 (69)

Customer Service

5.0 (1)

Customer Service

4.4 (70)

## SMART360 alternatives

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

[0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews)

Starting price

Contact vendor for pricing

[4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/)

Starting price

$20000.00

Per User, Per Month

Highest Rated

[BOSS811](https://www.capterra.com/p/206223/BOSS811/)

[4.8 (71)](https://www.capterra.com/p/206223/BOSS811/reviews/)

Starting price

$2500.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/206223/BOSS811/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Fixed Asset Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Historical Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

Inventory Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Metered Billing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Integrated or built-in billing calculated by customer usage levels of a product/service

Workflow Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

SMART360 60 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Examine established processes and records to ensure accuracy, compliance, and policy adherence

Data is backed up automatically to prevent data loss

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Graphical representation of data

Supports common databases such as MySQL and Oracle

Manage sending personnel and resources to a site as needed

Electronically collect payments for goods or services

Manage procedures that ensure organizational equipment remains in working condition

Plan, pay and track business related expenses.

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Utility billing for electricity

Utility billing for natural gas

Utility billing for trash/garbage

Utility billing for water

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Store, clean, and/or analyze customer usage data collected by metering systems

Integrated or built-in billing calculated by customer usage levels of a product/service

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Process billing for a product/service with a fixed monthly charge

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Reminders sent for balance/payment due

Charge fees or cut off service due to late/missing customer payments

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Reporting on how each user, task or process has advanced since its initiation

Track/optimize rates in relation to usage

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Online portal through which end users can access the system, manage tasks, or obtain information

Allow customers/users to submit support queries and service requests

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Smart Billing

$1.39

Other,Per Month

It includes:

-   Customer experience (CX)
-   Meter Data Management (MX)
-   Billing & Collection (BX)
-   Self Services - Web/Mobile
-   3rd party integrations
-   Onboarding Support
-   System Configuration
-   Online User Training
-   Reports(Basic)

Smart WorkForce

$1.59

Other,Per Month

It includes:

-   Everything in Smart Billing +
-   Workforce Automation (WX)
-   Work-order routing & matching
-   Workforce Mobile
-   MAP/GIS integration
-   Dedicated Tech Support
-   Reports(Advance)

Smart Utility

$1.99

Other,Per Month

It includes:

-   Everything in Smart WorkForce +
-   Asset Management(AX)
-   Report Management(RX)
-   Automation(UX)
-   Asset Performance
-   Reports(Custom)

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Brendan S.

CoFounder

Real Estate

### "Impressive Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2025

They are helping us solve our issues of management, and we are Impressed.

Pros

We have been using SMART360 for some time now, and we deeply appreciate their system with the management of our utility. They have been Impressive all the way.

Cons

We do not have anything against the service that SMART360 provides.

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