# iTeleCenter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iTeleCenter Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/220129/iTeleCenter --- # iTeleCenter Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) iTeleCenter ## What is iTeleCenter? iTeleCenter is a cloud-based virtual phone system that's designed for small businesses and entrepreneurs. Work from anywhere with your existing devices, no matter where you are, increasing productivity on the go! Free trial Local, Toll-Free & Vanity Numbers Easy setup in 5 minutes (No hardware required) iOS & Android apps 50+ Features such Call Forwarding, Business Texting, Faxing, Extensions, etc. Starting at just $19.95/month. Trusted by over 100,000+ businesses. ## What is iTeleCenter used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.95 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iTeleCenter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.itelecenter.com&name=iTeleCenter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iTeleCenter 0.0 VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $19.95 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,767) Value For Money 0.0 (0) Value For Money 4.6 (1,517) Customer Service 0.0 (0) Customer Service 4.7 (1,536) ## iTeleCenter alternatives Highest Rated [4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (876)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about iTeleCenter Overview ### What company size and specific industries is iTeleCenter built for? iTeleCenter is designed for entrepreneurs, start-ups, and small- to mid-sized businesses. It does not specify any particular industries, so it appears to fit a broad range of general business users rather than a single sector. Features and Usability ### What are the key features of iTeleCenter? iTeleCenter offers VoIP and SIP trunking for voice communication, plus call routing, call queues, call transfer, and automatic call distribution for managing inbound calls. It also includes call recording, call logging, call reporting, real-time reporting, voicemail, SMS messaging, chat/messaging, fax management, mobile access, and virtual extensions. Getting Started and Support ### What training and onboarding options does iTeleCenter offer? iTeleCenter provides live online training sessions for teams getting started. These sessions can support guided setup, feature walkthroughs, and direct instruction in a scheduled format. Getting Started and Support ### What customer support options does iTeleCenter offer? iTeleCenter provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to get assistance, from self-service answers to direct contact. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Call Distribution Distribute/route/connect calls Caller ID Identify the number and contact information of a caller before answering the phone Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details iTeleCenter 23 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Distribute/route/connect calls Collects essential call data such as call origin, call destination, call length, and other transaction details Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Monitor wait time and abandonment for incoming requests that have not been routed Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Enables the connectivity to send and receive calls over the internet Send messages via SMS Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $19.95 Usage Based,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.