# Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zeffy the right Fundraising solution for you? Explore 487 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/Zeffy/reviews/ --- Zeffy 4.8 (487) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Zeffy Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews NS Nicole S COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of multiple systems!“ May 22, 2026 BC Bill C PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Some features are not as customizable as we would like - specifically, the inability to customize membership cards.“ March 15, 2025 MK Mike K TreasurerCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. “ September 25, 2025 TW Thomas W Co-FounderNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different payment methods it takes different amounts of time to "clear" and be delivered into our account.“ April 19, 2025 DAVID C ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month!“ January 29, 2026 Sharon J TreasurerNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “The check out process gets a little confusing when zeffy pops in the option to pay zeffy. “ October 1, 2025 AY Angélique Y Cheif Operations OfficerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit keeps every penny contributed, or their powerful fundraising tools, Zeffy has transformed how we accept and process donations.“ August 9, 2025 PR PATRICIA R VP, Board of DirectorsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “For example, I needed to reorder my contacts alphabetically and I was unable to do so.“ January 10, 2026 ## Showing most helpful reviews Showing 1-25 of 487 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DAVID C. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Saving Time and Money" January 29, 2026 5.0 Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the administration. Previously, we used Mailchimp for email campaigns, Events for event booking and guided tours and separate fundraising platforms. All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month! Oh! Did I mention it is absolutely free to use? Pros Zeffy is constantly improving, updating and enhancing the tools and the support team actually listens to requests and implements new features all the time. There has never been an issue with the finance aspect and The Llama Sanctuary can count on receiving a payout, on the dot, every week. Cons At the moment, Zeffy lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. The email creation element is still a bit crude and clunky and site navigation can be counter-intuitive (to me at least). Switched from [FundRazr](https://www.capterra.com/p/175246/FundRazr/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Fees and ease of having everything under one roof! Review Source JB Jessie B. Artistic and Executive Director Performing Arts Used the software for: 1-2 years ### "All that for free?!" November 12, 2025 4.0 I’ve had a great experience switching to Zeffy and look forward to seeing what cool, free features they add next! Pros The fact that this product is free to use is incredible. Being able to process payments online so seamlessly without being charged an arm and a leg (in fact without being charged a cent!) is a fundraising game changer for small non-profits like ours! The interface is very user friendly, intuitive even, and extracting data from campaigns is quick and easy. With their new POS app that can be downloaded onto any phone, they’ve saved us the need to purchase a square reader: staff and volunteers can just download the app and begin scanning tickets or taking donations! Cons The product is still new so it doesn’t have quite as many features as other similar products. However, they are highly responsive to customer feedback and constantly adding new features to meet the evolving needs of the non-profit community. Switched from [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)[Wix Payments](https://www.capterra.com/p/10030701/Wix-Payments/) We found the fees for processing payments too high. Review Source AO Adam O. Not Applicable Non-Profit Organization Management Used the software for: Less than 6 months ### "Seasoned IT support ... It's good, it could be way better (but it's free)" November 12, 2024 3.0 It's been good, a bit questionable when starting our first auction ... too many unknowns that we just had to figure out. Pros Fairly intuitive to get running, easy to maintain and update, FAQ and online support (if you can get them) Cons Help documents, questionable reporting, 15+min delay in close of auctions. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy FREE ... our organization is tiny compared to most and we don't have the funds to support anything but what the organization is for Review Source TT Tara T. Operations Manager Entertainment Used the software for: Less than 6 months ### "Incredible service for zero dollars" March 31, 2026 5.0 Zeffy is easy, effective, and excellent. It's a relief to be out from under the clunky and exorbitantly priced Eventbrite. Pros It's very simple to use, the interface is elegant, and the export options are excellent. With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian. Cons The automatic addition of a Zeffy donation is something it feels necessary to warn buyers about, but we haven't had any complaints. And the character cap on titles is a bit of a challenge for getting all the pertinent info in the bold type. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite is clunky, expensive, and American. BOO! Review Source GP Greg P. Board member Civic & Social Organization Used the software for: Less than 6 months ### "Too hard to believe, but it really was free!" April 30, 2026 4.0 I was a first timer using it, but it went so well that I would not hesitate to use it again or recommend it to my non-profit friends. The support was probably the biggest positive. The learning curve was probably the least favorite. Maybe AI will help them come up with a better, more automated system. I found myself asking myself, "How do I do that?" but again support was quick and helpful Pros Obviously, it was free. I was concerned and didn't really believe it, but it was true. They make their money from ticket buyers leaving a donation. It provided LOTS of feedback about your sales, your ticket purchasers and more. Cons The learning curve was a little steep for a first timer, but I can't say enough good things about the speed and quality of the support. One time, they even recorded and sent me a video of exactly how to solve my problem. Another time, they just fixed it for me! I think if they automated the signup process by asking you a list of questions and then have it set up for you, that would be good. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy It was free; they only offered it to non-profits. That made me feel warm and fuzzy that a company did that. Review Source TT Todd T. Field Director Non-Profit Organization Management Used the software for: 6-12 months ### "Field Director" March 16, 2026 5.0 10/10! Great support team! Ran some money through this program and it’s easy to keep track of it all! Pros The simplistically of the whole program! Customers find it very simple to navigate and sign up for a fundraising event through Zeffy! Cons How much customization you can do on the front side (on what the customer sees). Other than that that would be the only Con of Zeffy Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google forms (payable forms) is way to complicated Review Source JP Jillian P. Executive Director Museums and Institutions Used the software for: Less than 6 months ### "100% would recommend" April 2, 2026 5.0 Pros My organization has been using Zeffy for just over a month--it has been a very positive experience. It is easy to use, even for staff who aren't so familiar with web platforms, has saved us a non-insignificant amount of money on processing fees, and we are now able to add donation appeals to event registration, which has brought in revenue we would have otherwise missed out on. And all for free. I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost. Cons More filtered report options would improve the user experience, for example filtering donations out of event registrations. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Administrative/credit card processing fees and ease of use. Review Source DO Dawn O. Office Administrator Religious Institutions Used the software for: Less than 6 months ### "Effective and reliable" April 24, 2026 5.0 We questioned whether Zeffy's business model was sustainable, but the platform was easy to transition into and works well, and has saved us a great deal on fees. Pros For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit card donations, and is very easy to use. Cons It would be nice if there were a category for a paid subscription. The wording on the thank-you page is confusing to people, and people can't set up a recurring payment without classifying it as a donation. Switched from [TSYS Merchant Solutions](https://www.capterra.com/p/171166/TSYS-Mobile/) To save on credit card fees and reduce hands-on Review Source DC Donna C. Founder Civic & Social Organization Used the software for: 6-12 months ### "We are so happy we found Zeffy!" September 18, 2025 5.0 It has been great. The few times I did need help I was able to get that from the help center and even then someone from Zeffy followed up with an email to make sure I got everything I needed. I also really like the tax exempt forms which are automatically created when our supporters donate. Pros Zeffy is free, so that is the first thing. The platform is very user-friendly and anything I did not understand I could get guidance from the help or online chat. I also really like the ability to accept electronic payments with ease, the ease of creating campaigns and it really provides a very professional look for our organization. Cons I can't think of anything that I currently do not like. Zeffy has given us the opportunity to have 100% of our donations go directly to us and the customer has the choice to provide a "tip", which is how Zeffy makes a profit. It is a "win, win". Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Zeffy We still utilize PayPal, but sparingly because there is a fee even for non-profits for credit card payments. Review Source Michael R. Board Chair Museums and Institutions Used the software for: Less than 6 months ### "Drop Bloomerang and Switch to Zeffy!" December 11, 2025 5.0 Customer service is responsive and excellent! Whenever a problem arises, and that's rare, the customer service team is available and responds quickly and expertly. Pros Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting out newsletters! Cons No complaints, I love every aspect of this working with Zeffy! It's free, it's easy, and all aspects of the product are highly professional! Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Cost for Bloomerang was outrageous! We could no longer afford it. Review Source KN Katie N. Event Planner Fund-Raising Used the software for: 6-12 months ### "Excellent!!! " August 20, 2025 5.0 Anytime I don’t understand something it’s pretty easy to figure it out using their help guides. It’s really quite user friendly and self explanatory though! Overall we have had a great experience! Pros Zeffy has LOTS of options for non profits. We are a new non profit that supports our small school district, and we weren’t really sure what we were doing when we started fundraising. So far Zeffy is the only thing we have used, so we don’t know any different and we will not be changing because it has everything we need! Love that it sends out tax receipts for us automatically. Love alllllll the amazing settings for hosting an event and selling tickets- whole tables, early bird tickets/tickets with different release dates, etc. So many options to customize it to just what you need. And most of all, it doesn’t cost us a DIME so that all of our funding goes right to our mission! Cons There have just been a few small things like wishing on the donation form we could put in more than 4 preset amounts. Other than that, we don’t have much to complain about! Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Zeffy It’s free!! And it has everything we need and MORE! Review Source VR Verified Reviewer Founder Religious Institutions Used the software for: Less than 6 months ### "Great Way to Fundraise!" August 18, 2025 5.0 Fast, User Friendly, Up To Date Technology! From setting up the account to getting my 1st deposit, everything was SEEMLESS! Pros Ease of use, affordability being that we are a non-profit. I also like that I could personalize my look and feel to my audience! Cons None that I can think of! But if I had to say something maybe the amount of days it takes to get money, But it's not Horrible! Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Zeffy Overall fees and options to pass on cost to the donor. Review Source ZG Zaneb G. PTO President Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use and Perfect for our needs as a non profit" September 11, 2025 5.0 It has been so easy to use and has streamlined our process for our non-profit pto. Members have also said how create and easy it is to donate and receive confirmation. The ticketing system is great too. Pros I love the ease of the platform and how everything is trackable. I really love how there are so many different automations from emails to bank transfers. Cons I wish that there was still an option to tag in addition to the lists to manage the contacts. I also wish there was an option to add multiple emails to an account. Switched from [Venmo](https://www.capterra.com/p/222572/Venmo-/) We wanted to be able to better track payments and have a centralized location Review Source ML Marica L. Executive Director Fund-Raising Used the software for: 6-12 months ### "FFSF - A Great Platform to a Small Foundation Get Off on the Right Foot!" February 13, 2025 5.0 So far it has been fantastic. We are learning as we go along. The 'real person' help is incredible. They take the time to work through your issues and find solutions. We attended two seminars and have picked up some great ideas for our website, fundraising actions, and what current trends are in the world of donations. Pros We love the options that Zeffy brings to our fundraising efforts. We are a new CRA Foundation and this platforms helps significantly with the paperwork and event creation. Cons Sometimes looking for answers, isn't as intuitive as Zeffy's "bot" thinks it is. I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out. There are actually 'too many' options and if you don't know they exist, you move through with something only to find out there was an easier or better way after the fact. We need to use what is available more effectively. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Raise](https://www.capterra.com/p/276050/Raise/) Reason for choosing Zeffy Some in school division had experience with Zeffy and recommended the platform from their days at a non-profit. The fact that it was FREE, based in Canada was great. Review Source SJ Sumita J. President Non-Profit Organization Management Used the software for: 1-2 years ### "Truly free and mostly beautiful platform" January 24, 2025 5.0 It's truly free. It's scrappy, efficient, yet still looks pretty (enough) for newsletters and donation pages. The "thank you" personalization is a nice touch. Also love the "make this donation in honor of" feature. Maybe make that a bit more prominent? Pros It's truly free. That is rare since there always seem to be hidden costs. Other platforms like Give Butter deduct Stripe transaction fees or allow the donor to cover those. Zeffy covers them for nonprofits and gives donors an option to support Zeffy, but they aren't forced to and no one loses. Nonprofits get the full donation amount, no strings attached. Cons The email distro template could be improved. The donate button colors are always off in preview and test emails. Also, there's no way to hyperlink photos, only text-based links are allowed. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Zeffy Zeffy is actually free. Give Butter is not. They deduct cc processing fees. Give Lively requires you to have a Stripe account. Go fund me is not just for nonprofits so there's a lotta clutter and they deduct their own platform fees. Review Source TM Trina M. Admin Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Zeffy Review2025" October 27, 2025 5.0 Great product and program that provided all the information I needed for a non-profit event. It tracked donations as well as ticket sales and gave me spreadsheets whenever I needed. Staff were very helpful and quick to respond to tickets. Great experience. Made tracking my event sales so much easier. Pros Zeffy was very easy to install and very user friendly. I watched the tutorials and created my event and ticket info in minutes. Staff were very helpful when I needed some additional info and they responded quickly. Cons I like the program Zeffy and how it works. I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Zeffy Zeffy is a Canadian company and did not charge additional fees for Non profit organizations. Review Source SH Susan H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Wouldn't go back..." September 9, 2025 5.0 Extremely easy to use, great tools and easy payouts. Easy to uploads graphics and pictures to customize events. Pros Our organization recently switched to Zeffy as our donor platform. It was easier to use than our old platform and offered better reports. It's fun and easy to create events and to track ticket sales. I wouldn't go back, I absolutely love Zeffy! Cons Sometimes donors don't know they can change the donation amount to Zeffy. I do appreciate that you can change the amount however. Review Source AF Amy F. Secretary Religious Institutions Used the software for: Less than 6 months ### "Impressed with the ease of use" September 10, 2025 5.0 I am very impressed with Zeffy. It has helped donors give and I have very little to do from the administration end of the process. I am not sure why anyone wouldn't use it! Pros Zeffy is very easy to use. Our organization is able to share a QR code with donors and we are very happy about it. Cons It did take a little time to set up. I had a friend walk me through the process and that was very helpful to me. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) They were expensive and took a portion of every donation given to us. Review Source CN Carolyn N. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Zeffy Is Fantastic" March 31, 2025 5.0 It's been a pleasure to use Zeffy. As a small but mighty non profit, your platform has helped us raise money without fees Pros It's free and really easy. Recommend to all non profits Cons The problem is no donations over $999 and thats a problem. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) we heard about Zeffy and it was a no brainer! Review Source MV Michael V. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "The best for nonprofits" September 10, 2025 5.0 Pros What I liked most about Zeffy is that it’s truly donor-friendly. There are no hidden fees, which means 100% of donations go directly to support our mission. The platform is also very easy to use, both for our organization and for supporters, with simple setup, customizable event and donation pages, and clear reporting. It gives us the flexibility to run campaigns, sell tickets, and manage fundraising all in one place without sacrificing transparency. Cons I honestly did not encounter any issues while using Zeffy. From setup to implementation, the platform was smooth, user-friendly, and reliable. The features worked as expected, and I appreciated that there were no hidden fees, which allowed all contributions to directly support our mission. The donation and event management tools were intuitive, and both our organization and our supporters found the process simple and efficient. Because of this, I don’t have any negatives to report. My overall experience was very positive, and I would certainly recommend Zeffy to other nonprofits looking for a cost-effective fundraising solution. Switched from [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Ticket Tailor was too expensive and more difficult to set up. Review Source NH Natasha H. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Trustworthy, easy and FREE!" June 12, 2025 5.0 I LOVE Zeffy and have recommended them to do many people! I even applied to start a new non profit with their beta program because I love them and trust them so much! Pros That it doesn't charge a fee to us like EVERY other platform does, even if they say they don't. Zeffy is wonderful! Cons Honesty, nothing, but if I had to say anything, it would be that there isn't an option to get your funds immediately. But next day is still great, so I'm not really even bothered by that. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Zeffy Because they are truly free and not hiding anything. Review Source Mark R. Executive Director Music Used the software for: Less than 6 months ### "Zeffy Rocks" January 19, 2025 5.0 Seamless integration. Again, very easy to use right away. Pros Super easy to use. Clean design. Great interface. Easy to understand. Offers all the features we need and is comparable to paid services. Zeffy is truly awesome. Cons Nothing so far. Their mass email system could use a little work, but for us, what they do have, works great! If you need a robust e-newsletter system simply use one and connect it to Zeffy Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) price and ease of use. Zeffy offers all the same features we need. Review Source DS Dave S. St. Jude Hero Ambassador Non-Profit Organization Management Used the software for: 6-12 months ### "Dave’s Review" September 29, 2025 4.0 Overall, it was a good experience, but the email template editing needs work. Placing pictures is a real chore and something needs done to resize on the fly using the app!!!!!! Pros The app does most of the work when it comes down to people bidding! The app notifies all winners and simplifies things when you need it the most! Cons Setting up the emails can be a real grudge when using your cell phone when you need it the most. Very difficult to set up your default emails that you want going out. Review Source CR Cindy R. Assistant to the President and Vice-President Non-Profit Organization Management Used the software for: 1-2 years ### "Highly Recommended!" September 9, 2025 5.0 Excellent! I definitely recommend Zeffy to anyone! Very user friendly. Customer service is unrivaled!!! Pros Customer service has been phenomenal!! Each time I have had questions or needed help building a form or event, I have been able to speak with a knowledgeable individual. Cons Some minor limitations when building forms. Would like to see ability to include details that would enhance tracking capabilities for our organization. Review Source BD Bill D. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Best FREE software for Non-Profits" September 11, 2025 5.0 We set up an online donation system that rocks, is super easy and effective. We also are doing online registrations for our annual reunion for the first time ever. Pros Very easy to learn and get set up and simple to modify. I love the ability to download data and use it any way you wish. Value for the money just can't be beat anywhere. There is nothing like this available elsewhere. Cons Some things are NOT customizeable, such as the E-Ticket, some of the field names, and some of the ways they ask for data Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.