--- title: "Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zeffy the right Fundraising solution for you? Explore 513 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/220131/Zeffy/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Zeffy 4.8 (513) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Zeffy Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews KF Kim F Executive DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “It really supports a small nonprofit, like ours, to be able to access tools we would not be able to affort through other platforms, and they also response to support requests promptly and completely, helping to insure our success. “ July 21, 2026 JP Jennifer P Family AdvocateMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “The second thing that is a drawback is when I set up e-mails to go out to large groups, it will bounce back the whole lot sometimes. “ September 10, 2026 NS Nicole S COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of multiple systems!“ May 22, 2026 TW Torri W TreasurerFine Art, 2 - 10 employeesUsed the software for: 6-12 months. “The only hindrance at the moment is not having the ability to send money to pay individuals or companies.“ August 14, 2026 CS Clayton S Executive DirectorSports, Self-employedUsed the software for: More than 2 years. “The customer service is phenomenal and quick to respond, the campaign creation is seamless and intuitive and customizable, and I never worry about if or when we'll receive our funds.“ August 10, 2026 JP Jennifer P Family AdvocateMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “I understand that I need to integrate it with our web-hosting site... but I tried and it was difficult. And I am usually \*pretty technically savvy. But, I wasn't able in that case...“ September 10, 2026 PJ Pam J OfficerFund-Raising, 11 - 50 employeesUsed the software for: Less than 6 months. “My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on monies collected) is a real benefit. “ April 30, 2026 BC Bill C PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Some features are not as customizable as we would like - specifically, the inability to customize membership cards.“ March 15, 2025 ## Showing most helpful reviews Showing 1-25 of 513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DAVID C. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Saving Time and Money" January 29, 2026 5.0 Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the administration. Previously, we used Mailchimp for email campaigns, Events for event booking and guided tours and separate fundraising platforms. All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month! Oh! Did I mention it is absolutely free to use? Pros Zeffy is constantly improving, updating and enhancing the tools and the support team actually listens to requests and implements new features all the time. There has never been an issue with the finance aspect and The Llama Sanctuary can count on receiving a payout, on the dot, every week. Cons At the moment, Zeffy lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. The email creation element is still a bit crude and clunky and site navigation can be counter-intuitive (to me at least). Switched from [FundRazr](https://www.capterra.com/p/175246/FundRazr/) Fees and ease of having everything under one roof! Review Source NS Nicole S. COO Non-Profit Organization Management Used the software for: 1-2 years ### "Really enjoying have one system to do multiple things instead of multiple systems to keep synchronized." May 22, 2026 5.0 Overall our small all volunteer non profit has had no negative experiences with Zeffy, which is amazing. Every prior platform eventually had issues we had to work around, we also don't have complex needs. I can manage my donors, receive donations, create and schedule my newsletters and fundraising campaigns which can be correctly targeted, and now we're getting to sell event tickets as well! Pros Zeffy was easy to get started with. We were able to export out of mailchimp and into zeffy very quickly. It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of multiple systems! Cons I do sometimes find it hard to figure out where a feature is, or how to properly use it. But we are a 100% volunteer based organization so if I were a professional I feel like I might have more knowledge or time to better understand some of the more advanced features and take advantage of them. Alternatives considered [GiveWP](https://www.capterra.com/p/10007439/GiveWP/) Reason for choosing Zeffy the cost was less than the alternatives i looked at Review Source PB Pansy B. Chairman, Board of Directors Religious Institutions Used the software for: 6-12 months ### "Zeffy is the Best" October 12, 2026 5.0 I was a new Zeffy user. I've shared my Zeffy experience with other nonprofit organizations; I love Zeffy that much. Pros NUCUAA is a nonprofit organization, and we found Zeffy's platform offered the best value for our money. We used Zeffy for our 2026 pre-registration activities and events; the platform was very user-friendly. Our members adapted to the Zeffy platform with no problems. The question response time is amazing. We are pleased with the timely transfer of funds. We feel that our funds are secure using the Zeffy platform. Cons We actually don't dislike anything about Zeffy. We are pleased with every aspect of Zeffy. Zeffy is certainly a must for non-profit organizations. Review Source AO Adam O. Not Applicable Non-Profit Organization Management Used the software for: Less than 6 months ### "Seasoned IT support ... It's good, it could be way better (but it's free)" November 12, 2024 3.0 It's been good, a bit questionable when starting our first auction ... too many unknowns that we just had to figure out. Pros Fairly intuitive to get running, easy to maintain and update, FAQ and online support (if you can get them) Cons Help documents, questionable reporting, 15+min delay in close of auctions. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy FREE ... our organization is tiny compared to most and we don't have the funds to support anything but what the organization is for Review Source CS Clayton S. Executive Director Sports Used the software for: 2+ years ### "A no-brainer for non-profits" August 10, 2026 5.0 See what I liked most about Zeffy. I came across this platform trying to figure out a solution for nonprofits to reduce fees to accept digital payments. I found Zeffy and could not be happier. Pros Zeffy is a no brainer for any non profit. The fee elimination has saved us and our donors tens of thousands of dollars. The customer service is phenomenal and quick to respond, the campaign creation is seamless and intuitive and customizable, and I never worry about if or when we'll receive our funds. You can use it as a CRM to email your customer base if you'd like, and you can track so many performance metrics. Cons Can't say there's anything I don't like. Maybe that it's another platform to manage? But it's the one you should start with. Alternatives considered [PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Zeffy PayPal cost too much in fees, we needed something that would unburden us. Review Source KF Kim F. Executive Director Mental Health Care Used the software for: Less than 6 months ### "Helping tiny agencies compete" July 21, 2026 5.0 Zeffy is allowing us to compete with the 'big boys' in how attractive and appealing our fundraising efforts are, and we are grateful to have found it. Pros It really supports a small nonprofit, like ours, to be able to access tools we would not be able to affort through other platforms, and they also response to support requests promptly and completely, helping to insure our success. They also offer many ideas for ways to make our fundraising campaign more successful and more appealing to possible donors. Cons Honestly, I found it super easy to use and helpful. I would say that it might be helpful to have their support guide easier to locate, but overall it is a wonderful tool! Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Zeffy More of the donation gets to us directly, and their support was better. Review Source ES Eleni S. Treasurer Civic & Social Organization Used the software for: 1-2 years ### "Better than the rest and no fees - Zeffy rocks!!" August 2, 2026 5.0 We have been using Zeffy for over a year for our local obedience club here in San Diego and I have recently convinced Versatility in Poodles to also use Zeffy. The no fee platform, ease of use, responsiveness of their personnel, etc., have made it a 100% excellent experience and I would highly recommend Zeffy to any nonprofit. Pros No fees, ease of use, timely notices of incoming donations, automatic transfer of funds to our bank with notification of same. Friendly, knowledgeable and rapid response to questions and requests for information. Cons My experience with Zeffy for two different nonprofits has been absolutely flawless without a single problem of any kind. Switched from [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) No fees and much better service as far as banking, notification of donations, etc. Review Source Dan J. Founder-Director E-Learning Used the software for: 6-12 months ### "Low Activation Energy (Chemistry term)" July 9, 2026 5.0 Wunderbar Pros What I like most about Zeffy: It's ease of use. In other words, there are no barriers (eg, expense, tech complications, etc) I had to surmount! Since I have few resources, and no tech team, I VERY much appreciate the lack of barriers! My non-profit (EducationEquity Foundation, which provides free MCAT Prep to low-income underrepresented premeds, taught by peer tutors who recently scored VERY well on their own MCATs) hasn't yet pursued donations much, so I have little to add about its performance. I've heard its performance is great, but I haven't used it much. (So far, that is. I plan to step up our fundraising game this summer. Up to now, I've been focused mainly on developing content - the nonprofit was essentially a 1-man band \[ie, ME\], so it has had limited bandwidth. But now, volunteers have joined!) Cons It unintentionally shames me that I don't know more French. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing Zeffy Better deal and ease of deployment. Better deal and ease of deployment. Review Source MaryAnn W. President Internet Used the software for: Less than 6 months ### "Great Plan for Every Nonprofit" May 1, 2026 5.0 So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for. I love that the funds are automatically transferred on Mondays - no more manual transferring. Pros Well, no one can ignore the FREE part of their service. I am currently using them for 3 nonprofits of which I am treasurer: Hooksett Area Rotary Club, NH Gift-A-Meal, and Friends of the Hooksett Library. Zeffy is super easy to use, and we get to keep all of the donations. Setting up campaigns is very easy. Cons The initial setup is a bit tedious because of all the integrations you need to make with Stripe, but it's still very easy to do. Switched from [Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/) Cost - their processing fees were eating into our profits. Review Source IM Ian M. Company Director Performing Arts Used the software for: Less than 6 months ### "Genuinely free & works well" July 26, 2026 5.0 Extremely positive, it does everything we need and more without costing us anything. Thanks for providing the service. Pros It is genuinely free for us to use, funds are regularly transferred to our bank account automatically, and it was easy to set up. Verification was reasonably simple and quick, even though we are an unregistered charity. Cons Generally, we have not come across any downsides. The only possible answer to this question is the lack of ability to take donations by bank transfer, but if this were not a mandatory field it would not be worth mentioning. Alternatives considered [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) Reason for choosing Zeffy Zeffy accepts unregistered charitable companies; being free was a bonus Review Source AY Angélique Y. Cheif Operations Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Game-Changer for Nonprofits: Our Experience with Zeffy" August 9, 2025 5.0 In every way, Zeffy has exceeded our expectations as a nonprofit fundraising partner. We truly couldn’t ask for more. Pros It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit keeps every penny contributed, or their powerful fundraising tools, Zeffy has transformed how we accept and process donations. Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding. Cons While I believe there’s always room for improvement in any service, at the moment, I’m hard-pressed to find a flaw in Zeffy. They’ve been an invaluable partner to River Region Animal Rescue, and their outstanding customer service gives me full confidence that any future challenges will be resolved quickly and effectively. Switched from [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) We switched to Zeffy because it’s more than just a payment processor, it’s a true fundraising partner. Unlike PayPal, Zeffy doesn’t just handle transactions; they empower our nonprofit with: - Fundraising tools to grow and manage campaigns effortlessly. - Donor appreciation features that help us thank supporters meaningfully. - Seamless record-keeping to track donations and engagement accurately. - Outstanding customer support that ensures we maximize every opportunity. In the end, Zeffy doesn’t just save us fees, it helps us raise more for our cause. Review Source KN Katie N. Event Planner Fund-Raising Used the software for: 6-12 months ### "Excellent!!! " August 20, 2025 5.0 Anytime I don’t understand something it’s pretty easy to figure it out using their help guides. It’s really quite user friendly and self explanatory though! Overall we have had a great experience! Pros Zeffy has LOTS of options for non profits. We are a new non profit that supports our small school district, and we weren’t really sure what we were doing when we started fundraising. So far Zeffy is the only thing we have used, so we don’t know any different and we will not be changing because it has everything we need! Love that it sends out tax receipts for us automatically. Love alllllll the amazing settings for hosting an event and selling tickets- whole tables, early bird tickets/tickets with different release dates, etc. So many options to customize it to just what you need. And most of all, it doesn’t cost us a DIME so that all of our funding goes right to our mission! Cons There have just been a few small things like wishing on the donation form we could put in more than 4 preset amounts. Other than that, we don’t have much to complain about! Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Zeffy It’s free!! And it has everything we need and MORE! Review Source MK Mark K. Chair Non-Profit Organization Management Used the software for: 2+ years ### "Zeffy Is Great for Small Nor-for-Profits" September 15, 2025 5.0 Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online store etc -- I have been using it forthree years now for several organizations, and all of my colleagues like it, too Pros Very user friendly, great newsletter, and donor management features. Several peoplecan be using it at once and you can alternate between your different organizations and sub-organizations, too Cons Sometimes there are glitches and it does not perform revisions perfectly and some tasks have to be repeated Alternatives considered [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) Reason for choosing Zeffy Large Databases do not Cost Extra and it was easy to learn Switched from [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) Cost and database limitations of other platforms Review Source VR Verified Reviewer Founder Religious Institutions Used the software for: Less than 6 months ### "Great Way to Fundraise!" August 18, 2025 5.0 Fast, User Friendly, Up To Date Technology! From setting up the account to getting my 1st deposit, everything was SEEMLESS! Pros Ease of use, affordability being that we are a non-profit. I also like that I could personalize my look and feel to my audience! Cons None that I can think of! But if I had to say something maybe the amount of days it takes to get money, But it's not Horrible! Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Zeffy Overall fees and options to pass on cost to the donor. Review Source AM Andrea M. Treasurer, Fundraising Chair, Board Member Music Used the software for: 1-2 years ### "A game changer for a small nonprofit, and FREE" September 10, 2025 5.0 It's been wonderful. A game changer for our little volunteer-run nonprofit, with managed a email list, suggestions about how to write emails, and did I say no credit card processing fees? Pros No credit card processing fees! So, FREE! Good training for initial setup, and more advanced training as we get experience. Cons There's not much bad to report. When I try to do an email campaign I still don't know how to get all of our donors on it, especially the ones that didn't come through Zeffy. Also since we only have one event a year, the card processing on my phone had to be relearned. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Zeffy does not charge credit card processing fees to us. Review Source DC Donna C. Founder Civic & Social Organization Used the software for: 6-12 months ### "We are so happy we found Zeffy!" September 18, 2025 5.0 It has been great. The few times I did need help I was able to get that from the help center and even then someone from Zeffy followed up with an email to make sure I got everything I needed. I also really like the tax exempt forms which are automatically created when our supporters donate. Pros Zeffy is free, so that is the first thing. The platform is very user-friendly and anything I did not understand I could get guidance from the help or online chat. I also really like the ability to accept electronic payments with ease, the ease of creating campaigns and it really provides a very professional look for our organization. Cons I can't think of anything that I currently do not like. Zeffy has given us the opportunity to have 100% of our donations go directly to us and the customer has the choice to provide a "tip", which is how Zeffy makes a profit. It is a "win, win". Alternatives considered [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Zeffy We still utilize PayPal, but sparingly because there is a fee even for non-profits for credit card payments. Review Source AF Amy F. Secretary Religious Institutions Used the software for: Less than 6 months ### "Impressed with the ease of use" September 10, 2025 5.0 I am very impressed with Zeffy. It has helped donors give and I have very little to do from the administration end of the process. I am not sure why anyone wouldn't use it! Pros Zeffy is very easy to use. Our organization is able to share a QR code with donors and we are very happy about it. Cons It did take a little time to set up. I had a friend walk me through the process and that was very helpful to me. Switched from [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) They were expensive and took a portion of every donation given to us. Review Source GN Gisele N. Digital Marketing And Efficiency Marketing and Advertising Used the software for: 1-2 years ### "Clearly The Best with some room to get even better" March 7, 2025 5.0 I am a big fan of Zeffy & I submit new feature requests regularly to help them expand all the great features they already offer. Their customer support team is extremely responsive and helpful, and overall I can't recommend Zeffy enough. Pros I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors. I also like the variety of options, tools & webinars offered by Zeffy to help nonprofits optimize their fundraising efforts. The forms are also generally a lot better looking that alternative platforms. Cons I don't like that I can't limit access to forms by teams (so that 1 department can't access another department's forms). I also wish I could set up email confirmations at either the organizational level or at the team level so that emails are no longer managed at the individual form level. I don't like how hard it is to see how much donors are also giving to Zeffy or that it's not easy to refund the portion of a donation that goes to Zeffy. I also don't like that administrators don't get refund transaction email confirmations. Alternatives considered [Wufoo](https://www.capterra.com/p/224990/Wufoo/)[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Zeffy Zeffy is FREE & designed to process payments at no cost to nonprofits. Switched from [Wufoo](https://www.capterra.com/p/224990/Wufoo/) The savings in payment processing & platform fees and much prettier and engaging product. Review Source PJ Pam J. Officer Fund-Raising Used the software for: Less than 6 months ### "Don't hesitate Anymore Sign-Up for ZEFFY!" April 30, 2026 5.0 Wonderful. I highly recommend Zeffy for any non-profit organization !!!!! It has allowed us to collect monies, which are automatically deposited into our linked financial institution relieving our Directors/Officers of this responsibility. Pros The free Zeffy platform for non-profits is an amazing product. My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on monies collected) is a real benefit. In 2026, our non-profit wanted to move forward where on-line payments and ticket sales could be collected and tracked for annual membership dues as well as for paid and/or free ticketed events. A few features, we would like to highlight: 1) Zeffy's platform allows Administrators to restrict access to information by user profile. For example, sensitive financial data can be restricted by user profile 2) On-line payments are securely processed through the STRIPE platform and 3) You don't need to have a computer background to use Zeffy. Initially, creating events and our membership form took several hours to create in Zeffy due to the learning curve, but Zeffy's on-line help, chat box, and personal emails all resolved any obstacles encountered. I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. Zeffy has the capability to create event QR codes , which can be downloaded and used on marketing media. The Zeffy support team is AMAZING! Cons Do not with to find any fault with Zeffy, but it would be nice if Zeffy had the capability to use fundraising event content to create marketing FLYERS ... that could be printed . As is, one must cut and past content from Zeffy and paste it into Word or other software to create flyers. Also, if a few standard financial reports could be made available versus having to export data, I would find helpful. Regardless, of my wishes, ZEFFY is a Fantastic Product for non-profits!!!! Review Source RD Robin D. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Zeffy is the perfect tool for small non-profit collections" January 26, 2026 5.0 Very positive experience. The tutorials that are available are quite helpful, and when I did need to contact them with a question they reponded promply and resolved it for me. Pros Software is easy to use and navigate. Very short learning curve. The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling point. Cons We were collecting dues in $30 increments. The default fee to the members was relatively high. We explained how to change the fee if desired, but not everyone understood, got a few complaints as a result. Review Source MK Mike K. Treasurer Civic & Social Organization Used the software for: 6-12 months ### "Sometimes Too Good to Be True---Really Is True !" September 25, 2025 5.0 Pros I like that the setup is very easy. The ability to create multiple campaigns is very helpful. The step-by-step setup is intuitive and allows for a lot of creativity in the design. The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. Having automatic emails generated for Thank You's and tax receipts is a super time-saver. And all this is done while saving my non-profit money from credit card fees. There's nothing hidden and they respond to questions. Cons I can't think of anything I don't like. They were not able to link to Cvent for registrations but that was not a major problem, as it turned out. Review Source JS Jessie S. Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "100 percent recommend " August 16, 2026 5.0 recently formed nonprofit 501C3 was looking for tools that would help launch us quickly and zeffy did just that Pros Easy to use, simple navigation, intuitive platform, ease of set up, simple to create events even with zero experience Cons Phone navigation seems less intuitive then PC/desktop versions, would like an easier phone layout for the sytem Review Source AL Amanda L. Administrative Assistant Religious Institutions Used the software for: Less than 6 months ### "Simple, Efficient, and Beautiful" July 2, 2026 5.0 Zeffty is the best platform I have used so far for hosting events through our church. Simple format that anyone could navigate. Pros Zeffy is very easy to use and efficient. The prompts that lead you through the setup are easy to follow and quickly get you on your way. Cons I wish there were more color scheme options. Everything they have is great and simple, but not necessarily the best match for our event. Review Source DL Diane L. Vice President Music Used the software for: Less than 6 months ### "A great software platform!" June 25, 2025 4.0 I find Zeffy fairly easy to use. The customer service team is very helpful and it's always nice to work with a team with a great attitude. It would be nice if we had the ability for more customization. Overall, it's a great program. Pros It's fairly easy to use. I find the customer service team to be very responsive. Overall, I find it a great program. Cons Its directed more towards general fundraising and less on managing a membership database and fundraising through a membership organization. Review Source RNK Rabbi Naftali K. Director Religious Institutions Used the software for: Less than 6 months ### "Unlocking potential" September 9, 2025 5.0 More than happy. As a young and less experienced \[sensitive content hidden\] the platform has been instrumental for me to really brainstorm new ideas and have a maximize and leverage utilities that Zeffy provides Pros It’s extremely user-friendly. It’s 100% free and has really unlocked a lot of potential for my organization Cons The templates for the emails need a lot more work. I need to be a little bit nicer and higher quality. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.