# Page 11 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Zeffy the right Fundraising solution for you? Explore 471 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220131/Zeffy/reviews

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Zeffy

4.8 (471)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Zeffy

## Showing most helpful reviews

Showing 251-275 of 471 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Joëlle D.  
Directrice générale  
Fine Art  
Used the software for: 2+ years

### "C'est simplement merveilleux!"

January 5, 2022

5.0

Pros

J'apprécie tout de Simplyk! C'est simple et pratique pour notre organisme. Le service à la clientèle est exceptionnel! Nous l'utilisons comme billetterie pour nos événements, comme plateforme de donation et aussi pour le recrutement de bénévoles dans nos activités. C'est franchement merveilleux pour un OBNL et en plus tout est gratuit!!

Cons

Je n'ai pas de points faibles à mentionner.

Review Source

CM

Cathy M.  
Admin/Tech  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A payment processor specifically for Not-for-Profits that charges no fees, what's not to like?"

October 17, 2023

5.0

Every cent counts for small Not-for-Profits, payment processing fees can make fundraising on a small scale quite disheartening. Zeffy to the rescue!

Pros

Ease of use. No costs to organization. Excellent support.

Cons

Most features are very simplified and don't always fit our needs. Zeffy is very good at making work arounds to accommodate but some elements should be built in. ex. partial refunds. It would be nice if our organization could have a 'launch page' within Zeffy so donors/buyers could easily see what else we're up to.

Reason for choosing Zeffy

Costs

Review Source

DH

Doreen H.  
Class Coordinator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Excellent Tool for Class Reunion!"

August 8, 2023

5.0

Overall, we are thrilled with Zeffy and hope to use it for future class reunions, even if each ticket required a small processing fee. The site is extremely user friendly, and the support staff has been phenomenal.

Pros

Loved the fact that we could use Zeffy without any start-up costs or ongoing costs. It was super easy to set-up our class reunion site to sell tickets AND allow our classmates to contribute to our school's 501(c) nonprofit organization.

Cons

The event time on our emailed ticket confirmations was incorrect, causing purchasers to wonder if they did something wrong or if the published event time was wrong.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Ticket fees!

Review Source

TR

Taylor R.  
Distiller and Strategist  
Financial Services  
Used the software for: Less than 6 months

### "Outstanding Customer Service and a Product that Works"

October 26, 2023

5.0

Pros

They have clearly thought about the needs of non-profits. We are using it for our very first fundraiser. That's tickets, items in our silent auction (with a way to do IRS receipts for amount over market value) and donations. Everything just works! And on the donor side, we've had no issues with people contacting us saying they couldn't figure out how to make a payment. Very impressed.

Cons

There were a few features that were not operation (like using an individual SSN vs. EIN even though the help tab said that was possible). But overall, it did everything we needed it to do! And easily.

Reason for choosing Zeffy

It works well. The fee structure makes sense (to ask the donor to support these costs).

Review Source

SR

Sylvie R.  
Volunteer as Secretary on BoD  
Environmental Services  
Used the software for: 2+ years

### "Very happy admin in Zeffy "

July 18, 2023

5.0

Pros

We appreciate the fee saving for our Non-Profit. For sure, the config and the integrations were handled very easily.

Cons

Everything meets our needs. No cons since our first use!

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

To save fees as much as possible

Review Source

TP

Tyler P.  
Director of Marketing & Design  
Sports  
Used the software for: Less than 6 months

### "Great Registration Software for Non-profits"

May 30, 2023

5.0

My rep has been fantastic and quick to respond, super easy to implement on our website, easy to build custom forms

Pros

Zeffy was exactly what we needed to register and collect fees for our soccer camps. We needed a way to build forms with their shirt sizes, years of experience etc., as well as receive payments at the same time, and Zeffy does just that.

Cons

I have no features of Zeffy that I do not like.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[RSVPify](https://www.capterra.com/p/176614/RSVPify/)

Reason for choosing Zeffy

No processing fees

Review Source

RT

Rachel T.  
Board Member  
Alternative Medicine  
Used the software for: 6-12 months

### "Way more than I expected! Zeffy does it all!"

September 28, 2023

5.0

Love! It's helped our nonprofit achieve more faster than we expected!

Pros

Zeffy is an incredible platform for our small nonprofit. We're able to save on donation fees, which is a huge burden lifted. And they offer SO MUCH MORE than I was expecting! They can handle event tickets, online shop items, raffles and even memberships. Zeffy has allowed us to set up programs faster and easier than imagined, all with embeded forms so we maintain branding.

Cons

Large donations are tricky and users sometimes ask for alternative methods to pay.

Review Source

RC

Richard C.  
Directeur  
Religious Institutions  
Used the software for: 6-12 months

### "Logiciel efficace et pas trop compliqué"

November 19, 2022

5.0

Facile d'utilisation, l'équipe de Zeffy est tout de même présente pour vous soutenir. L'équipe communique avec nous pour assurer un suivi. C'est rassurant et nous permet de pouvoir poser des questions.

Pros

Son utilisation est facile, nous apprécions sa facilité d'accès et sa souplesse. Pour un néophyte en informatique qui ne veut pas trop se compliquer la vie dans la levée de fonds et consacrer son temps aux activités principales de son organisme, c'est le logiciel qu'il faut !

Cons

Le versement ne se fait qu'une fois par mois, il faut donc s'organiser pour ne pas compter sur les dons recueillis trop rapidement. Il est nécessaire de prévoir ce délai pour la collecte de fonds.

Review Source

AS

Ally S.  
Executive Director & Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best decision for a tiny budget nonprofit "

November 5, 2022

5.0

Overall a fantastic experience using Zeffy and couldn't recommend it enough to micro-budget nonprofits.

Pros

The fee-free fundraising was the biggest reason I opted to use Zeffy for our nonprofit and I am so glad we did. We expected to need $5K in fundraising for the first six months of organization. It has served us extremely well and has allowed us to fundraise over $1K in just two months.

Cons

Implementation with Wave Money would be a really great upgrade feature, but for being fee-free I can't ask for anything better.

Reason for choosing Zeffy

Cost

Review Source

DR

Davi R.  
Artistic Director  
Arts and Crafts  
Used the software for: 2+ years

### "Zeffy review - Arts society "

October 20, 2022

5.0

Our experience has been fantastic with the software. our not for profit relies on every $ and having a company producing and making available the software at no cost really supports our organization on its mission.

Pros

its functionality and support to not for profits

Cons

its functionality and support to not-for-profits, and the possibility to create many forms for different activities for the organization.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

They were charging a fee for each transaction

Review Source

HG

Hélène G.  
Secrétaire  
Civic & Social Organization  
Used the software for: 1-2 years

### "Zeffy solution d'avenir "

November 5, 2022

5.0

Je gagne du temps grâce aux réponses automatisées. Je peux vérifier les listes d'inscription sur le site Zeffy par la suite. Ne coûte rien aux osbl. Que des avantages!

Pros

Simplifié grandement la gestion des inscriptions en renvoyant à chacun une réponse prérédigée

Cons

Il faudrait pouvoir encaisser les dons separement des inscriptions aux activités et des ventes de PDF. Cela serait un atout pour la gestion des comptes

Review Source

JL

Jessica L.  
Executive Director  
Management Consulting  
Used the software for: Less than 6 months

### "Love Zeffy"

June 28, 2023

5.0

I use ticketing, donations, membership and volunteer tracking

Pros

No hidden fees, works well, has multiple uses, love it

Cons

I say it every time i'm asked but I'd love to be able to separate event tickets and donations when processing deposits. right now any funds owing come to me as a lump sum and does mean extra admin work

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Zeffy

Fees!

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Fees!!

Review Source

sK

shanmugapriya K.  
Trustee  
Religious Institutions  
Used the software for: I used a free trial

### "Eassy or Zeffy"

September 6, 2023

5.0

happy

Pros

Zeffy is easy to setup and use. Love the reports and dashboard. alerts and notifcation at peak. LOVE IT

Cons

Stay on this side and never look for fees for at least the non profits. with draw from ACH for auto donations. Call me \[sensitive content hidden\]. Have a big list to improve and work at TICKET MASTER in IT

Reason for choosing Zeffy

free

Review Source

CS

Carol S.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Happy to have heard about Zeffy!"

December 16, 2022

4.0

We are truly grateful for Zeffy in giving us a free platform. Our admin fees are a mere 0.63% of revenue, so we truly value the contributions of our donors and want their financial gifts channeled to our projects, not paying for fees. Customer service has been very reliable, too! Thanks so much!

Pros

The fact that it is FREE for us is the number 1 reason we chose to trial Zeffy's software/platform. Our charity is comprised of just a few volunteers, so using donated dollars wisely is of utmost importance.

Cons

Some of our donors have had a challenge navigating the campaigns being told they must use a PayPal account. I am not sure if it is their inexperience with using online platforms, or if they are not given the opportunity to use their credit card.

Review Source

JP

Jacob P.  
Conseiller aux communications  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Gratuit, efficace et hyper simple d'utilisation"

July 8, 2021

5.0

Symplik nous a permis d'économiser plusieurs millier de dollars en frais, qui peuvent maintenant être utilisés pour nos activités communautaires! Comparativement à notre ancien logiciel de dons, c'est le jour et la nuit en termes de simplicité, d'efficacité et de support de la part de leur équipe.

Pros

En plus d'être gratuit, ce qui est super pour les organismes à but non lucratif, Symplik offre les mêmes fonctionnalité que les logiciels de dons qui prennent un pourcentage souvent ridicule sur les dons... en plus, leur interface est simple et moderne, facile à utiliser et à adapter à ses besoins.

Cons

Quelques fonctionnalités plus avancées (et pas toujours utiles pour tous) pourraient être ajoutées, mais pour quelque chose de gratuit, c'est le meilleur logiciel pour recueillir des dons que j'ai utilisé. Leur support est toujours disponible rapidement et sont ouverts aux suggestions. Leur logiciel conviendra à tous les organismes et n'ira qu'en s'améliorant!

Reason for choosing Zeffy

Le meilleur choix pour recueillir des dons, sans frais!

Review Source

AS

Angie S.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Zeffy is THE platform to use for your not for profit organization!"

November 9, 2022

5.0

We have been using Zeffy for over a year now and I'm still shocked that it is 100% free for us. We have had no issues. I highly recommend Zeffy for your fundraising, event management and donation platform.

Pros

YES, it is FREE for the not-for-profit to use. No smoke and mirrors - 100% free.

Cons

Zeffy is great, there is nothing that I don't like about the software.

Review Source

CB

Carrie B.  
Executive Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "No regrets choosing Zeffy for our Non Profit"

June 11, 2023

5.0

I am overall very pleased with the platform! The simplicity of creating an event form and a volunteer form, donating to our organization in general is also very easy to do.

Pros

The ability to create our own form to fit our needs. Customer support was very responsive to my questions and put me at ease before we launched our registration form. We also love the "no transaction fee". It is very difficult to find, if not impossible, to find an option that doesn't require a piece of the pie (so to speak). When it comes to a non profit that 100% goes back to the community, every dollar counts.

Cons

Although I appreciate the feature to donate to Zeffy to help pay for costs. I do not like the fact that it is not a removable question for our registration form. Our event is $400 per registration, so the form defaulting to add another $40+ is very misleading and possibly upsetting to our registrants.

Reason for choosing Zeffy

A representative contacted me right away and was able to answer my questions.

Review Source

HN

Helene N.  
Director of Philanthropy  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great asset for non profits"

May 26, 2023

5.0

From the very first call, I have always enjoyed working with the knowledgeable and competent staff. Many platforms can feel daunting and cumbersome however Zeffy is user friendly . If I ever run into a challenge or have a question, staff are quick to respond, encouraging and support in assisting to ensure everything is set up correctly.

Pros

The staff support is top notch; the platform is user friendly, the fees are covered which is a huge benefit for non profits so that every dollar goes to the campaign need.

Cons

Everything seams to work well for what I am using it for. I am hoping to explore more of the features in the future.

Review Source

KK

Kristen K.  
Chapter President/Reading Teacher  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Just what we need."

July 25, 2023

5.0

Pros

This platform allows us to manage memberships, donations, events, messages, and contacts easily and quickly.

Cons

We are small but we might like to collect more info about our members in the future. We're still learning and I hope Zeffy will accommodate our growing needs.

Reason for choosing Zeffy

We get to keep all of our donations and membership fees. This helps us meet our mission w/o raising the costs for members and donors.

Review Source

LD

Louise D.  
Directrice adjointe et responsable du financement  
Civic & Social Organization  
Used the software for: 2+ years

### "Nous recommandons Zeffy à tous les OBNL"

November 10, 2022

5.0

Pros

Nous utilisons cette plate-forme de paiement depuis 2019 et tout se fait de façon très fluide avec les donateurs et avec l'utilisation. L'absence de frais de gestion retenus sur la paiement du donateur a été le principal argument qui nous a fait changer de plate-forme et nous ne le regrettons pas.

Cons

Aucun, l'intégration avec notre base de données de donateurs s'est bien effectuée.

Reason for choosing Zeffy

Pour recevoir la totalité des dons reçus (donc absence de frais de gestion)

Review Source

KS

Kathy S.  
Chair  
Arts and Crafts  
Used the software for: Less than 6 months

### "Simplyk and the Arts"

May 20, 2021

5.0

It has been a great experience using Simplyk so far. It's easy to use and enables us to have all our art class events in one spot with access to registrations, sales, etc. The support team is great to work with and listens to our feedback! But for sure the best part is that there are no fees for our organization, which is so important for Not-For-Profit organizations.

Pros

Simplyk's ticket registration process is perfect for the Arts classes that we offer. It manages the registration process for us and keeps track of sales/registrations at no cost to our organization....not even credit card fees!

Cons

The software firm is easy to deal with and has incorporated a lot of our suggestions in their product, however we would like to see a process where we can stop and start sales on certain dates and also the ability to customize registration emails and reminder emails with greater ease. But we are seeing improvements every week as they put more thought into this product.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Fees were becoming too expensive and we were not able to access the registration funds until a week after the event closed which made cash flow difficult.

Review Source

CD

Catherine D.  
Directrice générale adjointe  
Individual & Family Services  
Used the software for: 2+ years

### "Plateforme gratuite pour OBNL - Vaut vraiment la peine !"

November 8, 2022

5.0

Pros

Nous n'avons pas de terminal de ventes par carte de crédit, donc pour la vente de produits, paiement de dons, plateforme facile à utiliser pour paiement par carte de crédit sans frais pour nous. En tant qu'organisme communautaire, c'est très avantageux.

Cons

Depuis le changement de Simplyk en Zeffy, il y a parfois un délai de 24 heures avant ce qu'une transaction apparaisse dans le rapport. Il arrive que certaines personnes nous demandent si la transaction a fonctionné et avec ce délai, nous ne le savons pas instantanément.

Review Source

VS

Vince S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Zeffy: 0 fees, 100% everything else "

November 12, 2023

5.0

Pros

Ease of use and customization options in addition to the support available.

Cons

Na-a nothing bothered us and it made sense to all people on the team.

Switched from

[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Fees took too much of our money and it’s platform was limited in terms of what I want to do.

Review Source

IO

Ivan O.  
Office Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Excellent for non-profits"

August 24, 2023

5.0

Pros

As a small non-profit it is extremely beneficial to receive all the money you can get and donors still have the option to donate to Zeffy. The tap to pay option has been so useful for us.

Cons

I just wish the tap to pay option was available on Android phones as well, phenomenal tool.

Alternatives considered

[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)

Reason for choosing Zeffy

It had no cost to it

Switched from

[Vanco Faith](https://www.capterra.com/p/183546/Vanco-Platform/)

Vanco started charging us a monthly fee.

Review Source

EH

Edmund H.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent service and software at zero cost. Unbelievable but true. "

June 20, 2023

5.0

Pros

They went the extra length for following up with us until we completely set up our fundraiser. They accompanied and guided us each step of the way.

Cons

Literally zero except that their payment software currently works only on iPhones. They said they are in the processing of updating it to include android phones too.

Reason for choosing Zeffy

It was at no cost to us. It included payment with credit cards that worked with both phone numbers or email addresses. So easy to use

Review Source

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