# Page 14 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Zeffy the right Nonprofit solution for you? Explore 471 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220131/Zeffy/reviews

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Zeffy

4.8 (471)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Zeffy

## Showing most helpful reviews

Showing 326-350 of 471 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Michele C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Zeffy for non-profits is a BONUS"

May 24, 2022

5.0

Love Zeffy, love the person I spoke to about it (\[SENSITIVE CONTENT\] you are amazing!) who explained everything, took time to show me the whole platform. Now, It's very easy because she took the 20 minutes to explain it all to me.

Pros

Zeffy is not only easy to use, it effortlessly makes payments directly to your account. You know where the money is coming from and why. Also, it looks great integrated into our own website and there are no pesky hidden fees.

Cons

I wish there were a way to add a zoom link to events registration forms, but I swear that's the only thing missing!

Review Source

CD

Catherine D.  
Co-Founder / Board Member / Volunteer  
Fund-Raising  
Used the software for: 1-2 years

### "Highly recommend!"

May 18, 2021

5.0

Initially, we were sceptical and so before we committed we researched Simplyk and Stripe and learned that their software and expertise were in line with what we were looking for. Simplyk has been a great partner for us and we are glad we are using them for our foundation.

Pros

Simplyk was simple to set up and easy to use for us and for donors.

Cons

We have not come across any issues with the software.

Reason for choosing Zeffy

100% of ALL donations to The For GOOD Foundation go towards supplying our products to food banks across Canada. It made sense for us to align with Simplyk because their no fee policy means that we can truly pass on 100% of all donations to the cause. I have recommended Simplyk to other organizations because of their no fee policy and because they have been wonderful to work with.

Review Source

VT

Véronique T.  
Directrice générale  
Philanthropy  
Used the software for: Less than 6 months

### "Une plate-forme 100% gratuite "

July 11, 2023

5.0

Pros

Zeffy est une plate-forme 100% gratuite! Lorsque les gens donnent pour votre organisme, vous recevez la totalité des dons perçus. Aucun frais cachés!

Cons

Pour l’utilisation que j’en ai fait jusqu’à maintenant, je ne vois que des avantages à utiliser Zeffy!

Review Source

YP

Yves P.  
Secrétaire-Trésorier  
Events Services  
Used the software for: Less than 6 months

### "Excellent logiciel"

May 26, 2023

5.0

Très satisfait. Facile d'utilisation et nos donateurs trouve la plateforme efficace

Pros

C'est très facile de créer des formulaire attrayants et efficaces

Cons

Il serait utile que l'on puisse utiliser les contact pour envoyer des formulaires partiellement complétés pour faciliter la vie de nos donateurs.

Reason for choosing Zeffy

Répond très bien à nos besoins.

Review Source

MD

Mindy D.  
Executive Director/Manager/Treasurer/Secretary/Fiscal Agent  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Happy Patron"

October 16, 2023

5.0

Fantastic. I wasn't sure that our constituents would utilize this service, but surprisingly they did.

Pros

Easy to use and the no cost value. Referred by a friend.

Cons

Not that much experience to comment. It's the first time I've ever used an online sales tracking site.

Reason for choosing Zeffy

I was referred by a colleague.

Review Source

DT

Dana T.  
Board Member  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Can't say enough good things!"

February 20, 2024

5.0

Excellent. We used Zeffy to sell concert and raffle tickets for a fundraising event we did in February '23 and then again this February. We'll use them again!

Pros

Easy to navigate, no cost to our non-profit!

Cons

Can't get someone on the phone immediately with questions, though customer reps were very pleasant and helpful when I spoke with them.

Review Source

NG

Noémie G.  
APPR  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Appréciations"

September 26, 2023

5.0

exceptionnelle

Pros

Convivialité et simplicité . Excellent support technique

Cons

aucun inconvénients mise a part le délai de traitement en raison du paiement mais c'est normal je pense en raison des institutions financières

Review Source

JD

Jennifer D.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great tool"

March 12, 2024

4.0

Have had an overall excellent experience using Zeffy.

Pros

The ability to use for ticketing, campaigns and setting up different shops.

Cons

Some donors/purchasers have been confused about the messaging on the donation to Zeffy (it automatically populates and it is not explicit that a donation is optional).

Review Source

JA

Julie A.  
Executive Director  
Mental Health Care  
Used the software for: 6-12 months

### "Great solution"

October 13, 2023

5.0

Pros

We used Zeffy to manage ticket sales for our annual fundraiser. We loved that we didn’t lose any revenue to payment service fees. We also enjoyed keeping fundraiser transactions on a separate platform from other revenue streams. It made the financial management of our fundraiser much easier.

Cons

There wasn’t really anything we didn’t like. We are very satisfied!

Review Source

JR

Julien R.  
adm  
Performing Arts  
Used the software for: 1-2 years

### "Patrimoine St-Simon"

October 19, 2022

5.0

Les acheteurs ont leurs billets en version électronique alors qu'auparavant il devaient se les procurer en personne.

Pros

Facilité d'utilisation en tant qu'obnl et pour nos clients

Cons

La contribution à Zeffy semble obligatoire alors que ce n'est pas le cas.

Reason for choosing Zeffy

Recommandation par un autre obnl, gratuité pour nous.

Review Source

LD

Louise D.  
Board member  
Farming  
Used the software for: Less than 6 months

### "Zeffy was an integral management tool for our event."

June 28, 2023

5.0

Pros

We liked the lack of big bite from fees(of course), the ease of use, and the nonprofit goals of the platform. Support was timely and real.

Cons

The only thing we might have liked was a broader choice of dates for deposits. But it wasn't really a problem.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Zeffy

We liked the idea of a nonprofit helping another nonprofit. Our organization is all about collaboration over competition and this model fit our view. As a small organization whenever we can save money and help others at the same time it's a win-win.

Review Source

gL

gaetan L.  
Plein Air  
Sports  
Used the software for: Less than 6 months

### "Un outil important pour notre Organisme a but non lucratif (OBNL"

April 2, 2024

4.0

Pros

La simplicité de "set-up" de notre formulaire de dons en ligne. Je ne suis pas un féru d'informatique et j'ai fait le tout moi même sans problèmes et tres rapidement.

Cons

Pour le moment, je ne vois pas d'aspect negatifs au produit.

Reason for choosing Zeffy

J'avais experimente Zeffy comme utilisateur lors de paiement d'accès a un réseau de sentiers. J'ai trouve la plateforme facile et fonctionnelle et le fait qu'elle soit gratuite pour un OBNL a attire mon attention.

Review Source

JB

Jeff B.  
Media Editor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Value and User Friendly"

October 15, 2023

5.0

Easy to set up forms for registratons and dues payment. Transfer of funds to our bank is quick and reliable.

Pros

It covers all the credit card and ACH fees.

Cons

I have not had any negative experiences with Zeffy. We would like to have the option to pay memberhip dues on a monthly basis.

Reason for choosing Zeffy

Zeffy allows fee free payment by credit card.

Review Source

LB

Lucie B.  
adj. administrative  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Utilisation de Zeffy"

November 8, 2022

5.0

Pros

La gestion des dons en ligne et la facilité de créer des formulaires personnalisés.

Cons

Fonction pour le publipostage (envoi courrier)

Reason for choosing Zeffy

La gratuité pour notre organisme sans but lucratif.

Review Source

JG

Jerome G.  
Responsable de la marche de Quebec  
Events Services  
Used the software for: 6-12 months

### "Logiciel simple et intuitif"

October 20, 2022

5.0

Pros

Facilité d’installation et de gestion des fornulaires

Cons

Accès difficile sur mobile. Plus simple via un prdinateur

Review Source

NG

Noémie G.  
Présidente  
Higher Education  
Used the software for: Less than 6 months

### "Review pour vente de billets événementiels"

February 13, 2024

5.0

Très bonne, très simple et plusieurs fonctions possibles

Pros

\- Simple d'utilisation - Gestion des paiements clients -Formulaires diversifiés -Option de don pour notre entreprise

Cons

\- Peu de stats - Impossibilité de retirer les dons de notre organisme du rapport des ventes

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reason for choosing Zeffy

Moins de frais, plus d'options, bon service

Review Source

TB

Tiffany B.  
Office Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Great resource for nonprofits"

October 17, 2023

5.0

I was slightly skeptical of Zeffy because it seemed too good to be true, but it has been reliable!

Pros

Zeffy was fairly simple to set up and make available for our donors to use. It is a great resource for nonprofits to use to save money on processing fees. The support has been responsive and clear.

Cons

I was a little unclear about the rules in using Zeffy.

Review Source

EF

Eugenie F.  
Directrice générale  
Performing Arts  
Used the software for: 6-12 months

### "Zeffy a fait de notre évènement un succès"

November 7, 2022

5.0

10/10. La facilité de rejoindre de nouveaux donateurs

Pros

Le produit est si facile à utiliser et efficace. En quelques clics le donateur fait son don, reçoit son reçu d'impôt. Quelques secondes plus tard je reçois la notification.

Cons

Aucun point faible, le service à la clientèle est excellent. Dès que j'avais une question, j'avais un retour d'appel

Review Source

AC

Autumn C.  
Secretary/Treasurer  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Great for first time ticketed event organizer"

May 25, 2023

5.0

I had to organize our first ticketed event. I had no idea how to go about setting up tickets. Zeffy has a logical, step by step sequence that is easy to go back and edit as many times as you need to. I am 65 years old and not particularly computer savvy, so if I can manage it, anyone can. I thank Zeffy for that!

Pros

The fact that our nonprofit will get every penny of the ticket price + optional donation. Also NO ADS.

Cons

There was some loss of functionality in Mozilla Firefox. It would have been good to have been warned.

Review Source

PH

Patricia H.  
volunteer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "1st time user of Zeffy "

October 20, 2022

5.0

Excellent!

Pros

Easy to use, staff super helpful and responsive

Cons

No complaints. They are constantly improving based on customer needs

Review Source

LB

Lynne B.  
Vice présidente  
Sports  
Used the software for: 6-12 months

### "Je suis très satisfaite des services que me procurent Zeffy"

November 10, 2022

5.0

Zeffy nous a permis d’être plus rapide, d’éviter des erreurs de données et nous a sauvé du temps en n’ayant plus à nous déplacer à notre institution financière.

Pros

Nous sommes un organisme sans but lucratif donc le prix était un critère important. Zeffy étant gratuit, c’est fantastique. De plus, le logiciel est facile d’utilisation autant pour la mise en place que pour l’utilisation régulière afin d’en extraire les données. Nos membres ont eu la possibilité de faire leur inscription en ligne directement avec Zeffy. Cela nous a enlevé toute la charge de gestion des chèques et manipulation d’argent comptant.

Cons

Le seul point faible est quand un membre a fait une erreur dans l’inscription de ses données. Il ne nous semble pas possible de faire la correction nous-même.

Review Source

TW

Trudie W.  
President  
Education Management  
Used the software for: 6-12 months

### "Zeffy Makes First Event a Success"

October 24, 2023

5.0

I love that Zeffy is providing a free platform for non-profits. Every cent goes back to our students.

Pros

I loved the customer service. When we had a question, our representative, \[sensitive content hidden\], answered our questions quickly and effectively.

Cons

I wish there was a way to track seat numbers.

Reason for choosing Zeffy

No purchase fee

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

No purchase fee.

Review Source

AC

Ariane C.  
Responsable des communications  
Performing Arts  
Used the software for: Less than 6 months

### "Simple et efficace"

April 4, 2024

5.0

Pros

Zeffy est gratuit, simple et efficace pour la collecte de dons et la billetterie. La plateforme est très bien construite et intuitive.

Cons

Pour le moment, je ne vois pas d'inconvénients.

Review Source

AF

Anna F.  
President  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Highly recommend"

February 21, 2024

5.0

We highly recommend Zeffy and have found it meets all our needs.

Pros

This has been a huge improvement over our previous platform. Love the ease of use, the ability to search by “form”. Customer service was phenomenal when a customer had a problem.

Cons

None. We have not had any problems with Zeffy.

Switched from

[Wave](https://www.capterra.com/p/146264/Wave/)

Fees, limited capability, hard to sort payments

Review Source

FL

Faridodin L.  
President CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Zeffy is a great Platform for non profits! "

June 8, 2022

5.0

It has been great! Easy to use clean sharp looking pages and people like it!

Pros

That the donor can choose what the pay Zeffy

Cons

Not being able to delete a contact. This becomes a problem when I want to send an email via the contact option. I then have to go look for the people who said that they do not want to be on the mailing contact list

Reason for choosing Zeffy

Because of the choice of the donor to pay what they want to pay Zeffy for the service

Switched from

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Pay pan not user friendly and does not have webpage options

Review Source

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