# Page 2 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zeffy the right Fundraising solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220131/Zeffy/reviews

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Zeffy

4.8 (479)

[View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zeffy

## Showing most helpful reviews

Showing 26-50 of 479 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

DeAnna H.  
Director of Care  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fantastic Platform!"

May 14, 2026

5.0

Zeffy is easy to use and the support is almost unreal! They PROACTIVELY reach out if they see you try something and it wasn't completed, to make sure you don't need assistance. Absolutely the best customer support I have ever seen.

Pros

I like that they are actually invested in helping nonprofits. They tailor their platform to the needs of non-profits. And they're just awesome people to work with!

Cons

NOTHING! There is absolutely NOTHING negative. I love Zeffy! I think more non-profits should use Zeffy!

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

CONSTANT 'updating' terms to the benefit of PayPal and the DETRIMENT of the nonprofit. Like charging their fees EVEN IF the donor was refunded. For example - an emergency fundraiser gets held for an animal needing urgent surgery. The animal dies and only a fraction of the cost is incurred so donors are offered to get their donations back. MOST will refuse and say put it towards the mission but often donors felt like they were just supporting THAT animal and ask for the money back. Not only does PayPal keep the TRANSACTION FEE (which I totally agree with that) but they keep the PERCENTAGE. If someone donates $1000, the fee is $20.80. So if the donor wants a refund, PayPal KEEPS that "percentage" even though 1.99% of $0 is $0. So the nonprofit PAYS $20 t PayPal for... nothing.

Review Source

DAVID C.  
Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Saving Time and Money"

January 29, 2026

5.0

Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the administration. Previously, we used Mailchimp for email campaigns, Events for event booking and guided tours and separate fundraising platforms. All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month! Oh! Did I mention it is absolutely free to use?

Pros

Zeffy is constantly improving, updating and enhancing the tools and the support team actually listens to requests and implements new features all the time. There has never been an issue with the finance aspect and The Llama Sanctuary can count on receiving a payout, on the dot, every week.

Cons

At the moment, Zeffy lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. The email creation element is still a bit crude and clunky and site navigation can be counter-intuitive (to me at least).

Switched from

[FundRazr](https://www.capterra.com/p/175246/FundRazr/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Fees and ease of having everything under one roof!

Review Source

DH

Debbie H.  
Community Relations, Marketing Specialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Zeffy is a homerun for non-profits!"

April 8, 2026

5.0

Zeffy is a homerun for all non-profits! It's very easy to use. When you have questions, the staff is very responsive. You won't regret using Zeffy!

Pros

We currently use a paid CRM (which we are cancelling soon), and are converting all our records to Zeffy. We have used it for donations and for tickets so far. The ease of use is incredible. The platform actually does MORE than the one we have been paying for. It's so incredible that its FREE!

Cons

I really currently don't have any cons per say. They are continuously looking for ways to improve the platform, and are open for your feedback on what your needs are, so that's really all that matters!

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Three reasons - one the cost. Secondly, it keeps getting bought out by bigger companies, and the personal touch (customer service) became very difficult and really non-existent. Finally, who they used for credit card processing was not secure, and many scammers hitting our account, which caused them to turn off our links during peak usage.

Review Source

AY

Angélique Y.  
Cheif Operations Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Game-Changer for Nonprofits: Our Experience with Zeffy"

August 9, 2025

5.0

In every way, Zeffy has exceeded our expectations as a nonprofit fundraising partner. We truly couldn’t ask for more.

Pros

It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit keeps every penny contributed, or their powerful fundraising tools, Zeffy has transformed how we accept and process donations. Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding.

Cons

While I believe there’s always room for improvement in any service, at the moment, I’m hard-pressed to find a flaw in Zeffy. They’ve been an invaluable partner to River Region Animal Rescue, and their outstanding customer service gives me full confidence that any future challenges will be resolved quickly and effectively.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

We switched to Zeffy because it’s more than just a payment processor, it’s a true fundraising partner. Unlike PayPal, Zeffy doesn’t just handle transactions; they empower our nonprofit with: - Fundraising tools to grow and manage campaigns effortlessly. - Donor appreciation features that help us thank supporters meaningfully. - Seamless record-keeping to track donations and engagement accurately. - Outstanding customer support that ensures we maximize every opportunity. In the end, Zeffy doesn’t just save us fees, it helps us raise more for our cause.

Review Source

BR

Becki R.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Highly Recommend"

September 15, 2025

5.0

It is not perfect, but for having no cost on our side, we will stick with Zeffy! Saving us $100s is worth a bit of extra work on my end.

Pros

I love that Zeffy is a user friendly, intuitive platform with a very small learning curve. We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit card fees. We have already saved over $200 in just 2 months due to not paying all of the fees we would pay on most other platforms. Also, the chat option has helped me find exact information in reports that I am looking for!

Cons

I wish I could filter and sort the reports a bit easier as far as custom questions go. We are using this for our PTA and the reports get a bit complicated when we are asking for student's names and their teacher. I also am confused by getting one email (not sure how) and then getting a second different email that the user manually types in....?

Alternatives considered

[Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/)

Reason for choosing Zeffy

The concept of FREE! We decided it was worth a shot not to pay any credit card fees.

Switched from

[Membership Toolkit](https://www.capterra.com/p/125752/Membership-Toolkit/)

The price! We were paying $800+ for the platform and then additional credit card fees on top of that!

Review Source

MaryAnn W.  
President  
Internet  
Used the software for: Less than 6 months

### "Great Plan for Every Nonprofit"

May 1, 2026

5.0

So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for. I love that the funds are automatically transferred on Mondays - no more manual transferring.

Pros

Well, no one can ignore the FREE part of their service. I am currently using them for 3 nonprofits of which I am treasurer: Hooksett Area Rotary Club, NH Gift-A-Meal, and Friends of the Hooksett Library. Zeffy is super easy to use, and we get to keep all of the donations. Setting up campaigns is very easy.

Cons

The initial setup is a bit tedious because of all the integrations you need to make with Stripe, but it's still very easy to do.

Switched from

[Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/)

Cost - their processing fees were eating into our profits.

Review Source

KN

Katie N.  
Event Planner  
Fund-Raising  
Used the software for: 6-12 months

### "Excellent!!! "

August 20, 2025

5.0

Anytime I don’t understand something it’s pretty easy to figure it out using their help guides. It’s really quite user friendly and self explanatory though! Overall we have had a great experience!

Pros

Zeffy has LOTS of options for non profits. We are a new non profit that supports our small school district, and we weren’t really sure what we were doing when we started fundraising. So far Zeffy is the only thing we have used, so we don’t know any different and we will not be changing because it has everything we need! Love that it sends out tax receipts for us automatically. Love alllllll the amazing settings for hosting an event and selling tickets- whole tables, early bird tickets/tickets with different release dates, etc. So many options to customize it to just what you need. And most of all, it doesn’t cost us a DIME so that all of our funding goes right to our mission!

Cons

There have just been a few small things like wishing on the donation form we could put in more than 4 preset amounts. Other than that, we don’t have much to complain about!

Alternatives considered

[EventCreate](https://www.capterra.com/p/147664/EventCreate/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Zeffy

It’s free!! And it has everything we need and MORE!

Review Source

TT

Tara T.  
Operations Manager  
Entertainment  
Used the software for: Less than 6 months

### "Incredible service for zero dollars"

March 31, 2026

5.0

Zeffy is easy, effective, and excellent. It's a relief to be out from under the clunky and exorbitantly priced Eventbrite.

Pros

It's very simple to use, the interface is elegant, and the export options are excellent. With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian.

Cons

The automatic addition of a Zeffy donation is something it feels necessary to warn buyers about, but we haven't had any complaints. And the character cap on titles is a bit of a challenge for getting all the pertinent info in the bold type.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbrite is clunky, expensive, and American. BOO!

Review Source

PK

Pam K.  
Board Co Chair  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "100% worthwhile!!"

September 10, 2025

5.0

My experience with Zeffy has been 100% positive. The customer service has been accommodating and very effective.

Pros

I like the fact that our charity receives 100% of donations made. I also appreciate how easy it has been for people who requested refunds for the voluntary donation made in error to get them, no questions asked!!

Cons

I wish Zeffy would integrate with Canva. I also wish that there were more editable settings, for instance font and background colors, for invitations. I also wish there was live customer service.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Excessive service charges and it was complicated to use.

Review Source

GP

Greg P.  
Board member  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Too hard to believe, but it really was free!"

April 30, 2026

4.0

I was a first timer using it, but it went so well that I would not hesitate to use it again or recommend it to my non-profit friends. The support was probably the biggest positive. The learning curve was probably the least favorite. Maybe AI will help them come up with a better, more automated system. I found myself asking myself, "How do I do that?" but again support was quick and helpful

Pros

Obviously, it was free. I was concerned and didn't really believe it, but it was true. They make their money from ticket buyers leaving a donation. It provided LOTS of feedback about your sales, your ticket purchasers and more.

Cons

The learning curve was a little steep for a first timer, but I can't say enough good things about the speed and quality of the support. One time, they even recorded and sent me a video of exactly how to solve my problem. Another time, they just fixed it for me! I think if they automated the signup process by asking you a list of questions and then have it set up for you, that would be good.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Zeffy

It was free; they only offered it to non-profits. That made me feel warm and fuzzy that a company did that.

Review Source

ST

Shannon T.  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The Best Fundraising Platform - and Free!"

September 17, 2025

5.0

We were looking for a new campaign management service and I specifically wanted something easy to use from a technology side. We had our first event up and going within 15 minutes - great landing page, text link available to send to our Board Members and donors, automated email response to event participants, event ticket receipts emailed directly with QR codes, and more - all for free.

Pros

Zeffy's platform is incredibly easy to use and 100% free! The onboarding process is simple, and we already have funds being deposited into our account from the fundraising campaign we created. Love the look of everything we've created for our campaign with Zeffy - text link landing page for our event, email responses to participants, and more. Very easy to create beautiful landing pages for fundraising campaigns and emails. We also now have a database of attendees from our event and can easily keep in touch for future events.

Cons

Nothing. Everything has been wonderful and completely free. We have yet to find anything that we would recommend as a change and usually there's always some area to improve - not with Zeffy.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Zeffy

They charged for the ticket purchase and we were going to lose a lot of needed funding.

Switched from

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

It was more difficult to create event links and I am not sure if it was 100% free like Zeffy.

Review Source

SZ

SAMANTHA Z.  
Director of Operations  
Museums and Institutions  
Used the software for: 1-2 years

### "Using Zeffy has made the difference"

September 9, 2025

5.0

Very satisfied! I love the way that the info I need is clear and available right there on my home screen. The types of forms are great.

Pros

I love how easy it is to set up the forms, how clean the format looks on the user-end, and the fact that it is free!

Cons

Some customization features aren't available yet, but they have been remarkably fast at adding new features all the time. The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no". I know it would increase the cost, but integrations with DonorPerfect or other CRM's would be helpful.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Zeffy

Because their processing fees are so high!

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

The processing fees were very high, and their forms were clunky and confusing.

Review Source

MK

Mark K.  
Chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Zeffy Is Great for Small Nor-for-Profits"

September 15, 2025

5.0

Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online store etc -- I have been using it forthree years now for several organizations, and all of my colleagues like it, too

Pros

Very user friendly, great newsletter, and donor management features. Several peoplecan be using it at once and you can alternate between your different organizations and sub-organizations, too

Cons

Sometimes there are glitches and it does not perform revisions perfectly and some tasks have to be repeated

Alternatives considered

[Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)

Reason for choosing Zeffy

Large Databases do not Cost Extra and it was easy to learn

Switched from

[Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost and database limitations of other platforms

Review Source

RD

Robin D.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Zeffy is the perfect tool for small non-profit collections"

January 26, 2026

5.0

Very positive experience. The tutorials that are available are quite helpful, and when I did need to contact them with a question they reponded promply and resolved it for me.

Pros

Software is easy to use and navigate. Very short learning curve. The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling point.

Cons

We were collecting dues in $30 increments. The default fee to the members was relatively high. We explained how to change the fee if desired, but not everyone understood, got a few complaints as a result.

Review Source

LS

Leonard S.  
Chief Warden  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The best fundraising/sales platform out there. Period."

September 10, 2025

5.0

Positive, fulfilling, no worries, I know they have my back. Very responsive, almost in real time, which is unheard of these days.

Pros

Zeffy has a lot going for it. The platform is robust, easy to navigate, and full of excellent features. New donations/sales are reported as they occur, a summary of new transactions is provided weekly along with all transactions to date, and a deposit notice is also provided weekly. Communications are terrific, with a live human response usually within an hour or two. And any suggestions I have made to improve the experience have been accepted quickly and sent to the creative department.

Cons

I can't think of anything, which even amazes me. Zeffy understands their customers and customer service better than any organization I have dealt with in years.

Review Source

DS

Dave S.  
St. Jude Hero Ambassador  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Dave’s Review"

September 29, 2025

4.0

Overall, it was a good experience, but the email template editing needs work. Placing pictures is a real chore and something needs done to resize on the fly using the app!!!!!!

Pros

The app does most of the work when it comes down to people bidding! The app notifies all winners and simplifies things when you need it the most!

Cons

Setting up the emails can be a real grudge when using your cell phone when you need it the most. Very difficult to set up your default emails that you want going out.

Review Source

HK

Helen K.  
Fundraising Chair  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Maximizing Impact with a Simple, Effective Platform"

September 9, 2025

5.0

Overall, our experience with Zeffy has been excellent. The platform is easy to use, effective for meeting our fundraising goals, and a huge benefit in saving on fees—allowing more funds to directly support our school. Families appreciate knowing their full donation goes where it’s intended, which has encouraged greater participation and generosity. Zeffy’s flexibility makes it adaptable for a wide range of events and fundraisers, which has been a big plus for our team. While we would love to see more customizable options for team member access levels, the overall value and impact of the platform have been outstanding.

Pros

Zeffy has been such a great platform for our fundraising needs! It’s incredibly easy to use and very effective in helping us reach our goals. The fact that there are no fees means more of every donation goes directly to our school, which really encourages families to give more generously. We also love how flexible the platform is—it works seamlessly for different types of events and fundraisers. Highly recommend to any organization looking for a simple, impactful fundraising solution!

Cons

The only challenge we’ve run into is the limited flexibility around team member access levels. I wish there were more customizable options to choose exactly what data team members can view or edit. This would make it easier to delegate tasks while keeping sensitive information secure.

Switched from

[BetterWorld](https://www.capterra.com/p/237618/BetterWorld/)

We didn't like the user interface on BetterWorld.

Review Source

DV

Don V.  
Secretary  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great platform for organizing and running fundraising events."

September 10, 2025

5.0

Very Positive. Great communication and excellent reports make using Zeffy for our fundraisers a pleasure.

Pros

Ease of use and professional options offered. Setting up the fundraising campaigns is easy and you are walked through each step in detail by the easy to understand prompts.

Cons

Can't think of a thing. The communication as each payment is made is outstanding and timely. The information is always 100% accurate and takes the guessing out of where the campaign is in terms of it's overall goals.

Review Source

ML

Marica L.  
Executive Director  
Fund-Raising  
Used the software for: 6-12 months

### "FFSF - A Great Platform to a Small Foundation Get Off on the Right Foot!"

February 13, 2025

5.0

So far it has been fantastic. We are learning as we go along. The 'real person' help is incredible. They take the time to work through your issues and find solutions. We attended two seminars and have picked up some great ideas for our website, fundraising actions, and what current trends are in the world of donations.

Pros

We love the options that Zeffy brings to our fundraising efforts. We are a new CRA Foundation and this platforms helps significantly with the paperwork and event creation.

Cons

Sometimes looking for answers, isn't as intuitive as Zeffy's "bot" thinks it is. I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out. There are actually 'too many' options and if you don't know they exist, you move through with something only to find out there was an easier or better way after the fact. We need to use what is available more effectively.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Raise](https://www.capterra.com/p/276050/Raise/)

Reason for choosing Zeffy

Some in school division had experience with Zeffy and recommended the platform from their days at a non-profit. The fact that it was FREE, based in Canada was great.

Review Source

JP

Jillian P.  
Executive Director  
Museums and Institutions  
Used the software for: Less than 6 months

### "100% would recommend"

April 2, 2026

5.0

Pros

My organization has been using Zeffy for just over a month--it has been a very positive experience. It is easy to use, even for staff who aren't so familiar with web platforms, has saved us a non-insignificant amount of money on processing fees, and we are now able to add donation appeals to event registration, which has brought in revenue we would have otherwise missed out on. And all for free. I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost.

Cons

More filtered report options would improve the user experience, for example filtering donations out of event registrations.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Administrative/credit card processing fees and ease of use.

Review Source

Michael L.  
President  
Sports  
Used the software for: Less than 6 months

### "Truly amazing fundraising tool for NFPs and charities. "

April 6, 2026

5.0

It was easy to set up campaign elements, and customer support was quick with the one or two hiccups we had. The outbound social media and email pieces looked great.

Pros

The Zeffy interface is easy to use and delivers attractive materials for social media and email. We used it for event registration, peer-to-peer campaigns, and donations. If you’re skeptical about their business model, we can tell you there are no catches or loopholes on the financial side — they took zero percent of our fundraising income.

Cons

Had some minor hiccups updating content: occasional time delays for updates appearing, trouble finding features. But it was overall easy to use and incredible value even with the minor issues.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing Zeffy

Because there are no fees of any kind...

Review Source

DO

Dawn O.  
Office Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Effective and reliable"

April 24, 2026

5.0

We questioned whether Zeffy's business model was sustainable, but the platform was easy to transition into and works well, and has saved us a great deal on fees.

Pros

For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit card donations, and is very easy to use.

Cons

It would be nice if there were a category for a paid subscription. The wording on the thank-you page is confusing to people, and people can't set up a recurring payment without classifying it as a donation.

Switched from

[TSYS Merchant Solutions](https://www.capterra.com/p/171166/TSYS-Mobile/)

To save on credit card fees and reduce hands-on

Review Source

MJ

Marc J.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Really happy with Zeffy for our small non-profit"

February 4, 2025

5.0

Really pleased with it. My board is really pleased with the auto-renewal functionality, and with how seamless it has been.

Pros

You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously. Saving 3%+ in PayPal, Stripe, and Venmo fees adds up. The forms are simple to set-up, the connection with our bank was flawless, payouts happen weekly without any issue, and I can easily integrate the payment forms into our Squarespace-based website. We are going to start using Zeffy for events and I'm excited and hopeful that our volunteers will have an easy seamless experience. As for connectivity, we can easily export transactions into our Quickbooks platform, but given how payouts happen as lump-sums, it was a little tedious for our treasurer to have to manually split the payout transaction, so he's entering things manually. The export function works just fine to import data into our donations database (Monday.com).

Cons

The Zapier integration to link to Monday hasn't been successful yet- but we are going to work on it. Our Monday.com database has donor names as one field, I wish Zeffy had a way to do that automatically (combine Fname+space+Lname). I had to use Excel as an intermediate step.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Zeffy

The overall cost and ease of use impressed me

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Cost, automation, easy of use, and also to eventually replace Eventbrite

Review Source

SJ

Sumita J.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Truly free and mostly beautiful platform"

January 24, 2025

5.0

It's truly free. It's scrappy, efficient, yet still looks pretty (enough) for newsletters and donation pages. The "thank you" personalization is a nice touch. Also love the "make this donation in honor of" feature. Maybe make that a bit more prominent?

Pros

It's truly free. That is rare since there always seem to be hidden costs. Other platforms like Give Butter deduct Stripe transaction fees or allow the donor to cover those. Zeffy covers them for nonprofits and gives donors an option to support Zeffy, but they aren't forced to and no one loses. Nonprofits get the full donation amount, no strings attached.

Cons

The email distro template could be improved. The donate button colors are always off in preview and test emails. Also, there's no way to hyperlink photos, only text-based links are allowed.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reason for choosing Zeffy

Zeffy is actually free. Give Butter is not. They deduct cc processing fees. Give Lively requires you to have a Stripe account. Go fund me is not just for nonprofits so there's a lotta clutter and they deduct their own platform fees.

Review Source

KS

Karen S.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great! Easy to use"

September 14, 2025

5.0

Very good. Easy to use. The templates for fundraising ideas, adding photos. Letters for acknowledgement was great

Pros

Zeffy was do easy to sign up for and get started. Most questions were easily answered and staff made themselves available. It was do easy I recommended it to other organizations.

Cons

Sometimes it was tricky. I made errors on both of my raffles. Occasionally I needed help when staff wasn’t available

Alternatives considered

[Butter CMS](https://www.capterra.com/p/150481/Butter-CMS/)

Reason for choosing Zeffy

Cheaper And after I used it so easy !!

Review Source

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