# Page 3 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zeffy the right Fundraising solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/Zeffy/reviews --- Zeffy 4.8 (479) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Zeffy ## Showing most helpful reviews Showing 51-75 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Karen S. President Non-Profit Organization Management Used the software for: 6-12 months ### "Great! Easy to use" September 14, 2025 5.0 Very good. Easy to use. The templates for fundraising ideas, adding photos. Letters for acknowledgement was great Pros Zeffy was do easy to sign up for and get started. Most questions were easily answered and staff made themselves available. It was do easy I recommended it to other organizations. Cons Sometimes it was tricky. I made errors on both of my raffles. Occasionally I needed help when staff wasn’t available Alternatives considered [Butter CMS](https://www.capterra.com/p/150481/Butter-CMS/) Reason for choosing Zeffy Cheaper And after I used it so easy !! Review Source PG Paula G. Co-founder Entertainment Used the software for: Less than 6 months ### "Zeffy for Life" April 16, 2025 5.0 My life has become a lot simpler since I started using it. I don't even use all of its capabilities. I've used a lot of unified fundraising platforms, but for event and donation forms, it has features, simplicity, ease of use, and price point that can't be beat. Pros It's easy to use, easy to understand, and customer service is always great. I especially love not doing tax receipts manually anymore. Cons I can't think of any cons. Seriously, I have not run into any major issues. The questions I have had have been minor and easily resolved. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Neither were designed for non-profits. Tracking and thanking people for donations were clunky and labor-intensive Review Source MK Mike K. Treasurer Civic & Social Organization Used the software for: 6-12 months ### "Sometimes Too Good to Be True---Really Is True !" September 25, 2025 5.0 Pros I like that the setup is very easy. The ability to create multiple campaigns is very helpful. The step-by-step setup is intuitive and allows for a lot of creativity in the design. The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. Having automatic emails generated for Thank You's and tax receipts is a super time-saver. And all this is done while saving my non-profit money from credit card fees. There's nothing hidden and they respond to questions. Cons I can't think of anything I don't like. They were not able to link to Cvent for registrations but that was not a major problem, as it turned out. Review Source CN Carolyn N. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Zeffy Is Fantastic" March 31, 2025 5.0 It's been a pleasure to use Zeffy. As a small but mighty non profit, your platform has helped us raise money without fees Pros It's free and really easy. Recommend to all non profits Cons The problem is no donations over $999 and thats a problem. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) we heard about Zeffy and it was a no brainer! Review Source FP François P. Administrateur Civic & Social Organization Used the software for: Less than 6 months ### "Excellente solution pour les campagnes de financement des OBNL" June 8, 2025 4.0 J'ai été surpris par la facilité à configurer mon flux de travail grâce aux formulaires bien conçus. Notre équipe est pleinement satisfaite des résultats obtenus jusqu'à maintenant grâce à Zeffy. Pros Sa gratuité, le public cible bien orienté, ses formulaires pertinents et faciles à utiliser, le soutien à la clientèle, sa documentation légale assez complète. Cons Certaines fonctionnalités moins bien adaptées à l'utilisation par ordinateur. L'équipe de soutien a promis de faire les correctifs. De plus il n'est pas toujours clair que les donateurs peuvent éviter le don par défaut à Zeffy. Alternatives considered [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Zeffy Nous avons d'abord été attirés par sa gratuité, ensuite le fait que c'est une équipe locale (Montréal), son modèle adapté aux OBNL, la qualité de son fonctionnement pour les paiements et de ses formulaires ont été déterminants. Review Source SH Susan H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Wouldn't go back..." September 9, 2025 5.0 Extremely easy to use, great tools and easy payouts. Easy to uploads graphics and pictures to customize events. Pros Our organization recently switched to Zeffy as our donor platform. It was easier to use than our old platform and offered better reports. It's fun and easy to create events and to track ticket sales. I wouldn't go back, I absolutely love Zeffy! Cons Sometimes donors don't know they can change the donation amount to Zeffy. I do appreciate that you can change the amount however. Review Source AM Amy M. Marketing and Communications Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Loving Zeffy!" September 9, 2025 5.0 So far, we've only used the donation function which was so easy to integrate to our website and social media. We are gearing up for our fundraising event season and will be using the Event function next. Pros Saving on the costly fees was what brought us to Zeffy from other platforms. We are still exploring all the functions that Zeffy has to offer - all of which covers our needs. We love it is all contained in one easy to use space. Thanks Zeffy!! Cons I haven't encountered any cons yet. But if I have any issues, I know Zeffy is there for support. It has been an easy and pleasant experience so far. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Fees were high on our fundraising events. Our donors complained and preferred to wait until events to pay directly. While we could do this, it created more work, and was harder to predict attendance and ticket sales prior. Review Source Sharon J. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Love Zeffy" October 1, 2025 5.0 Easy to use and setup. Multiple chapters across the nation are using zeffy in our organization. This has been a game changer in collecting dues, and donations Pros It was very easy to navigate and send the first campaign. Easy to add your own logo and make it very personal. We raised quite a bit in our first campaign because of the ease of use. Easy to view reports and see what was donated to each area of the campaign. Cons The check out process gets a little confusing when zeffy pops in the option to pay zeffy. Needs to be clearer. Review Source AF Amy F. Secretary Religious Institutions Used the software for: Less than 6 months ### "Impressed with the ease of use" September 10, 2025 5.0 I am very impressed with Zeffy. It has helped donors give and I have very little to do from the administration end of the process. I am not sure why anyone wouldn't use it! Pros Zeffy is very easy to use. Our organization is able to share a QR code with donors and we are very happy about it. Cons It did take a little time to set up. I had a friend walk me through the process and that was very helpful to me. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) They were expensive and took a portion of every donation given to us. Review Source DL Diane L. Vice President Music Used the software for: Less than 6 months ### "A great software platform!" June 25, 2025 4.0 I find Zeffy fairly easy to use. The customer service team is very helpful and it's always nice to work with a team with a great attitude. It would be nice if we had the ability for more customization. Overall, it's a great program. Pros It's fairly easy to use. I find the customer service team to be very responsive. Overall, I find it a great program. Cons Its directed more towards general fundraising and less on managing a membership database and fundraising through a membership organization. Review Source MB Mike B. Cofounder Non-Profit Organization Management Used the software for: 6-12 months ### "Works awesome!!" September 12, 2025 5.0 the bank deposits are regular, the paperwork is easy to process, the receipts are automatically generated, no downside so far Pros Zeffy recommendation came highly recommended by a fundraising professional with years working for not for profits and they have been absolutely amazing to work with so far Cons At this point in time, I have found nothing about Zeffy that I find annoying, my experience so far has been overwhelmingly positive Review Source MP Marissa P. Executive Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Cowabunga!" September 12, 2025 1.0 Very satisfied came in clutch when the venue of our event ticketing software crashed. We were able to use Zeffy and still sell tickets Pros Having multiple options to offer our supporters. I love that there is no fee as with a nonprofit we want to use our funds for our mission. I love how easy it is to create campaigns and send thank you emails to our donors. Cons That I didn't start using Zeffy sooner. I have t found a con to this software. Everything works so smooth and payments are super easy to get deposited to our bank account. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The ease of use Having multiple ticket options Cost Review Source JB Josée B. Adjointe administrative Fund-Raising Used the software for: Less than 6 months ### "Mon avis sur Zeffy" December 11, 2024 5.0 Très satisfaite. J'ai quitté Prodon pour Zeffy. Pros Application très conviviale, facile à utiliser. Permet le partage d'informations entre les utilisateurs. Beaucoup d'outils intéressants avec les formulaires (ex : code QR). Cons Je n'ai pas la possibilité de créer un mode de paiement personnalisé. Cependant, je peux contourner le problème en utilisant un coupon de réduction. Switched from [Prodon](https://www.capterra.com/p/10006627/Prodon/) Coûts élevés, complexité d'utilisation, temps de traitement de l'information Review Source HB Hannah B. Chief Executive Officer Mental Health Care Used the software for: Less than 6 months ### "Exceptionally supportive service!" February 14, 2025 5.0 Truly a 5 star non-profit support experience! We will absolutely be using it again for all future events. Pros Zeffy was amazing! It truly was under friendly, exceptionally easy to use on both the set up and user side and made for an incredibly smooth fundraising process on our end. The data it provided as well as the clear and concise formatting was lovely and so helpful! We saved a ton and made a ton which was a really meaningful win on all sides. Sending this resource to all my non-profit connections! Cons We were extremely pleased with our experience! The only downside it that we wish we would have known about it sooner! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Nonprofit support and cost savings were our primary goals Review Source TW Thomas W. Co-Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Small Non-Profit gains $500 on our First Try with Zeffy" April 19, 2025 5.0 I looked online for a "free" online auction site and found several options. I tried several of them and Zeffy seemed the easiest and more straight forward. I started uploading the items I had for my auction within minutes and in about an hour I had more than 20 items loaded with descriptions and photos. My auction was ready to launch in very little time. We launched the auction and made over $500 on our first try which was encouraging. We will do this again in the future. Pros The user interface is really intuitive and an auction is very easy to set up. Of course, the fact that the product is free is a big draw as well. Cons I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different payment methods it takes different amounts of time to "clear" and be delivered into our account. Not a big deal but it wasn't completely clear at first. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy I found it the most easy to use and it's free, so I had nothing to lose. I was pleasantly surprised at how easy and functional it is. Review Source CR Cindy R. Assistant to the President and Vice-President Non-Profit Organization Management Used the software for: 1-2 years ### "Highly Recommended!" September 9, 2025 5.0 Excellent! I definitely recommend Zeffy to anyone! Very user friendly. Customer service is unrivaled!!! Pros Customer service has been phenomenal!! Each time I have had questions or needed help building a form or event, I have been able to speak with a knowledgeable individual. Cons Some minor limitations when building forms. Would like to see ability to include details that would enhance tracking capabilities for our organization. Review Source JT Jennifer T. Financial Secretary Education Management Used the software for: Less than 6 months ### "Excellent platform for non-profits, excellent customer support!" October 20, 2024 5.0 It really has been so amazing. I am new to our school's PTA and I took on the task of setting up a new payment platform for our fundraising because the one we used in the past had very high fees. I feel so happy I stumbled across Zeffy because they helped make what I thought would be a confusing and difficult task into something so easy and really beneficial to our school. Pros The forms are very easy to use and worked perfectly for our fundraising event. We are using a combination of ticketed event forms and donation forms. I love that they have options for automatic tax receipts, thank you emails, reminder emails, the ability to add and even require short answer questions with specific purchases, and options to add notes to any order. I also love the data we can export to excel - specifically the weekly payout details and all the information for each purchase. I also like that we have the ability to scan e-tickets for check in! Customer service has also been so helpful and friendly. I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my interactions have really helped me feel confident about my choice in Zeffy. Cons I have not come across any problems with using Zeffy for our event! Switched from [Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/) The fees were too high and the free version was a little cumbersome to use for purchases on the day of the event. Review Source KB Karen B. Executive Director Civic & Social Organization Used the software for: Less than 6 months ### "Delivered what they promised!" June 4, 2025 5.0 Very positive. Worked exactly as described. The tracking system was great as was the check in process for our event. Pros Easy to use No fees! Very responsive to questions Streamlined process Will be looking into it for our ongoing fundraising plans. Cons Had some difficulty with the email set up but only because I didn't have a lot of time to get our campaign going. Review Source BD Bill D. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Best FREE software for Non-Profits" September 11, 2025 5.0 We set up an online donation system that rocks, is super easy and effective. We also are doing online registrations for our annual reunion for the first time ever. Pros Very easy to learn and get set up and simple to modify. I love the ability to download data and use it any way you wish. Value for the money just can't be beat anywhere. There is nothing like this available elsewhere. Cons Some things are NOT customizeable, such as the E-Ticket, some of the field names, and some of the ways they ask for data Review Source VR Verified Reviewer Directeur administratif Leisure, Travel & Tourism Used the software for: 1-2 years ### "Une excellente plateforme gratuite" November 10, 2025 5.0 L'expérience est globalement plus que satisfaisante. En tous points. Les paiements sont automatisés, tout comme les reçus pour fins d'impôt des donateurs. Pros La plateforme Zeffy est conviviale, gratuite et efficace. Le soutien technique apporté par son équipe est diligent et cordial. Bravo! Cons Le seul inconvénient à mon avis est que la plateforme sollicite des dons auprès des clients. mais comme rien n'est gratuit, on comprend. Review Source MR Marie-Josée R. Coordonnatrice Telecommunications Used the software for: 6-12 months ### "Avis de CKIA FM - Radio basse ville " December 18, 2024 5.0 100% positive, nous avons alléger grandement la gestion de nos membres et des dons. Pros Tout est pensé en fonction des besoins des OBNL. Le service et l'approche client est irréprochable et en plus, c'est gratuit! Cons Aucun mais comme il faut absolument écrire un paragraphe dans cette case (?) j'écris ceci Review Source Mark R. Executive Director Music Used the software for: Less than 6 months ### "Zeffy Rocks" January 19, 2025 5.0 Seamless integration. Again, very easy to use right away. Pros Super easy to use. Clean design. Great interface. Easy to understand. Offers all the features we need and is comparable to paid services. Zeffy is truly awesome. Cons Nothing so far. Their mass email system could use a little work, but for us, what they do have, works great! If you need a robust e-newsletter system simply use one and connect it to Zeffy Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) price and ease of use. Zeffy offers all the same features we need. Review Source KC Karen C. Volunteer Education Management Used the software for: 1-2 years ### "GREAT product" September 11, 2025 5.0 GREAT experience and easy to use. We absolutely LOVE Zeffy. It has made our fundraising efforts much simpler. Thrilled to see that the tap to pay option works this year as well. In a world where people rarely carry cash, Zeffy is easy to use and the fact that there are no fees is AMAZING! Pros QR codes and tap to pay are the BEST. I also love that it makes a check in list for me for my events. Cons My only issue is that if your customers don't read correctly, they accidently pay the fee or complain that there is a fee. Review Source YB Yl B. VP Non-Profit Organization Management Used the software for: Less than 6 months ### "Happy with Zeffy" April 3, 2025 5.0 Easy to setup. Easy to explain its value to the \[sensitive content hidden\] Pros Very happy a few more features are needed. Cons Need to update names on tickets and see tickets unstacked. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Zeffy cost and ease of use , please I meet with someone that used the tool Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost and ease to set up for the team. Also the ability to allow users, Review Source WR Wayne R. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Happy with Zeffy " March 3, 2025 5.0 Very happy at this point and use Zeffy for your Non Profit it's great Pros They are great for my non profit fundraisers Cons At 1st it was hard to find live contact but once I learned to chat between 8 and 12 and 1 to 5 I was able to instantly communicate with someone Alternatives considered [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Zeffy No fees for processing donations was very helpful Switched from [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) No fees was very important to our cause to help others Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.