# Page 4 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Zeffy the right Fundraising solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220131/Zeffy/reviews

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Zeffy

4.8 (479)

[View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Zeffy

## Showing most helpful reviews

Showing 76-100 of 479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Marie-Christine L.  
Vice-présidente et secrétaire sur le conseil d'administration  
Sports  
Used the software for: 1-2 years

### "Un modèle d'affaire parfait !"

April 14, 2025

5.0

L'utilisation est simple et efficace. Les rapports sont adéquats pour la comptabilité, le suivi est facile à effectuer. Si nous avons des questions, le service client est excellent !

Pros

Sa facilité d'utilisation, sa capacité à couvrir plusieurs situations différentes également.

Cons

Le seul petit bémol (et s'en ait pas un réellement), c'est le fait que le pourcentage pour soutenir la plate-forme Zeffy se met automatiquement plutôt que volontairement. Les donateurs peuvent le modifier manuellement mais s'ils font ça rapidement, ils se font un peu 'prendre'.

Review Source

PP

Peggy P.  
Production co-ordinator  
Events Services  
Used the software for: 1-2 years

### "Zeffy is best"

September 10, 2025

5.0

Too a while to learn but once learnt it is really easy to navigate, although as we only use this twice a yar i tend to forget some things.

Pros

Reasonably easy to follow. Love he pre- set emails , sending emails to all members after sales start

Cons

Cannot set a date for when ticket sales will start and difficult to find writen instructions on certain things, cannot speak to a real live person

Review Source

MB

MarieEve B.  
Administrateur  
Renewables & Environment  
Used the software for: Less than 6 months

### "Meilleure plateforme et tellement facile d'utilisation."

October 20, 2025

5.0

De la création du compte au partage avec nos membres, ça été facile d'utilisation et tous nos membres ont adoré.

Pros

La facilité d'utiliser la plateforme et de la partager avec nos membres. Le fait qu'elle soit gratuite aussi, et nos membres ont cotisés pour nous aider à la garder gratuite. Comme OBNL c'est important pour nous. Merci Zeffy pour votre aide et soutien!!

Cons

Aucun, tout de la plateforme est facile et agréable à utiliser. Même les personnes les moins habiles avec internet sauront faire avec Zeffy.

Review Source

ÉC

Émilie C.  
Coordination  
Arts and Crafts  
Used the software for: Less than 6 months

### "La solution parfaite "

July 23, 2025

5.0

C’est extrêmement facile. Les étapes nous ont très bien guidé et les choix de personnalisation donne un fini très professionnel.

Pros

Facile à utiliser, belle finitions très professionnel et gratuit. La personnalisation des pages avec le choix de couleur m’ont permis de faire un site de vente qui correspond à l’image de notre événement.

Cons

J’aimerais pouvoir l’intégrer plus facilement dans Instagram pour les dons et les événement. Ça faciliterait avec la publicité.

Review Source

BC

Bill C.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Zeffy is absolutely brilliant!"

March 15, 2025

5.0

Zeffy is a game changer to our non profit organization and has saved us immeasurable time and money. We continue to use Zeffy for our memberships, donations, engaging sponsors, volunteer management and fishing derbies. We plan to use the online store and raffle features in the future.

Pros

Zeffy was easy to learn and apply to our non profit event needs in relatively short order. Their support team is extremely responsive and quickly provided solutions to meet our needs.

Cons

Some features are not as customizable as we would like - specifically, the inability to customize membership cards.

Review Source

RH

Ron H.  
Chorus Manager  
Entertainment  
Used the software for: Less than 6 months

### "Zeffy Is The Totally Free Ticketing Soy! "

January 3, 2025

5.0

After using other ‘popular’, but expensive, ticketing apps for prior shows we took a fly on Zeffy. We could not have been more pleased. We received all of the ticket price money for every ticket and there were no hidden costs nor fees.

Pros

Ease of use. Very easy to stay in touch with our ticket buyers. Tracks seats and money very well. Constant updates with buys and money transfers to our bank account.

Cons

Learning curve was a tad steep. Not being very tech savvy and a first time user, it took some time to prove and provide Zeffy access to our non-profit bank account.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbright was taking several of our dollars from each ticket purchase. Zeffy was free!

Review Source

SB

Sheri B.  
Volunteer  
Religious Institutions  
Used the software for: Less than 6 months

### "Boon for not-for-profit orgs"

June 21, 2025

5.0

So happy to have stumbled upon Zeffy. Every not-for-profit should know about and use them for fundraising.

Pros

The site is perfect for not-for-profits. Our auction was relatively easy to set up. The communication feature (with participants) was super-helpful. Live the tax letter option, too.

Cons

Wish one could edit pictures on the site. The standard square was a bit tricky and we had to set our auction up quickly so I didn't have time for find a workaround.

Review Source

CR

Catriona R.  
Managing Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fundraising is a breeze with Zeffy"

May 10, 2025

5.0

Really excellent. The fact that our board members, some of whom are pretty advanced in their years, speaks volumes.

Pros

Zeffy has made fundraising a breeze (I sound like a commercial, but it's true). Its easy to set up, doesnt try to do too many things at once and has allowed us to collect donations with ease. The fact that we dont have to absorb the costs of donations is great too.

Cons

The ability to provide tax receipts is a challenge for us.

Review Source

RB

Réjean B.  
direction générale  
Performing Arts  
Used the software for: 1-2 years

### "Service très efficace!"

January 27, 2025

5.0

Nous l'avons utilisé pour vendre des billets de concert, que nous avons scanné avec notre téléphone, et toute l'opération s'est très bien passée. Excellent aussi pour recueillir des dons ponctuels.

Pros

La billetterie est facile à configurer, les dépôts se font bien et, en cas de problème, le personnel est super efficace!

Cons

Aucun, tous les aspects sont bien expliqués et l'utilisation est simple.

Review Source

JV

Jeff V.  
Volunteer Neighborhood Coordinator  
Computer Software  
Used the software for: Less than 6 months

### "Great option for non-profit fundraising"

January 24, 2025

5.0

Excellent - Website is intuitive and useful. Support was great (once you get past the bot by typing "talk to a person"

Pros

Free transactions, and excellent support

Cons

The only thing that was slightly frustrating is talking to the chat bot for support, but once I learned that typing "talk to a person" got me an actual human, it was great from there. \[sensitive content hidden\] helped me right away.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Zeffy

Cost for non-profits was prohibitive. Quickbooks was overkill and too expensive.

Review Source

ND

Niki D.  
Business Manager  
Performing Arts  
Used the software for: Less than 6 months

### "Zeffy - 5 Stars!"

May 8, 2025

5.0

I keep getting pleasantly surprised at different aspects of Zeffy that we, as a non-profit, can use.

Pros

Zeffy is super easy to use and it is free to non-profits. I love that you can fundraise without them taking any fees.

Cons

I have been using Zeffy for a few months now, and I still have not found anything I did not like.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because Mail chimp charged a fee and Paypal would take fees from our donations

Review Source

SC

Sophie C.  
Directrice Marketing et développement philanthropique  
Hospital & Health Care  
Used the software for: 6-12 months

### "Je recommende la plateforme Zeffy pour vos campagnes de dons"

April 11, 2025

5.0

Pros

La simplicité et la facilité d'utilisation de la plateforme. C'est également très simple a utiliser pour les donateurs. Pour des organismes, cette palteforme est géniale!

Cons

La personnalisation est simple et efficace, mais serait agréable de pouvoir faire plus.

Review Source

MF

Marie-Pierre F.  
Intervenante sociale  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Zeffy, simple et efficace"

September 17, 2024

4.0

De façon générale, nous sommes très satisfaits.

Pros

La facilité d'utilisation. La création des formulaire est simple et le service à la clientèle est rapide et efficace.

Cons

Il y a certaines fonctionnalités que nous retrouvions ailleurs que nous ne trouvons pas ici. Certains de nos formulaires demanderaient un peu plus d'option.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

La complexité des autres plates-formes et le fait que nous n'avions pas toutes les fonctionnalités nécessaires.

Review Source

LN

Lance N.  
Founder  
Construction  
Used the software for: 6-12 months

### "0% Fees & 100% Support"

October 17, 2024

5.0

Stellar. I cannot remember the last time I didn’t have something to critic about a service or product.

Pros

0% processing fees is huge. What makes the service stellar is that everyone and everything (platform, set up, forms, etc) I have worked with has been a breeze to interact with. The “pay to play” companies need to take some notes from Zeffy.

Cons

I’ll update this when I find something relevant… that they’re not a bank. When I see something, I’ll let them know because already know they want this experience to be the best.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)[iATS](https://www.capterra.com/p/210471/iATS/)

Easier set up and use. Better tracking and user interface.

Review Source

John W. H.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Zeffy for All Nonprofits"

January 21, 2025

5.0

l was skeptical whewn I firsT saw That This was free. I gave it a reluctant try and have bee completley satisfied with all aspects of the service. I definitely reccommend Zeffy to alll non profits.

Pros

It's great that they do not charge our donors fees, but the system is well structured and easy to use. I can send very professional notices to our donors instead of using another messaging app.

Cons

I have not found anything that I would improve yet

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Cost of using the service and ease of use

Review Source

JG

Joyce G.  
Minister  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Happy with Zeffy"

April 25, 2025

5.0

Zeffy has been a wonderful experience for our ministry. Deposits happen every Monday unless Monday is a federal holiday.

Pros

Zeffy is totally free. You must financially plan for your weekly deposits. The platform is easy to set-up whatever you are selling or need a donation for.

Cons

Deposits only happen on Monday. However, if you plan accordingly, you will be fine.

Review Source

TL

Twyla L.  
President Founder  
Individual & Family Services  
Used the software for: Less than 6 months

### "Non profits Best Friend"

April 18, 2025

5.0

I do not have any complaints. Zeffy is user friendly and transactions are safe. I really enjoy the email feature.

Pros

That my supports have the option to pay a processing fee or not which makes fundraising easier and nonprofits best strategy.

Cons

I would love an app for campaign management like Chedder Up. Zeffy is user friendly but not sure if it’s event management friendly.

Review Source

PN

Pamela N.  
Principal  
Education Management  
Used the software for: Less than 6 months

### "Amazing for non profits!!"

July 18, 2025

5.0

Pros

No fees for non-profits! It allows buyers to decide the fee they are willing to pay. I also love the automatic tax deduction letter!

Cons

Nothing yet. It is a great program/website/app for non-profits. I haven't come across anything I don't like yet.

Review Source

KS

Kimberly S.  
Chief Operating Officer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Small nonprofit enjoying usiing Zeffy"

May 8, 2025

5.0

Other than having trouble getting money into a credit union, I am very pleased with Zeffy and have had no comments from donors. The customer service is also excellent.

Pros

The ease of use and ability to keep the entire donation makes Zeffy perfect for my small NGO

Cons

It is difficult to set up banking deposits to a credit union versus a bank

Review Source

MB

Melvin B.  
CEO-FOUNDER  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "SUPPER JOB Zeffy.com"

December 4, 2024

5.0

As a business start-up consultant, I find Zeffy to be a wonderful platform and I referred them to others in my network.

Pros

I was able to complete creating my form then help someone else do the same.

Cons

N/A I found no problems during the creation of my form.

Review Source

LM

Laura M.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I would definitely try Zeffy"

October 6, 2024

4.0

I thought it was easy to navigate. Zeffy tried to think of all the things you would encounter using their software for events: like redundant emails, managing emails, testing emails etc. They deposited to my account in a timely manner like they said they would. Zeffy seems more like a boutique service which I like.

Pros

I used Zeffy for a small event of 60 people. I used the email communication and setup, payments, and invites.

Cons

I had about 10 people come for free and I didnt have time to figure out how to discount them on zeffy.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Zeffy

I wanted to try a software program that met my needs: low cost/free, easy of use, management of invites, no fees to me or my clients

Review Source

CL

Claire L.  
Secrétaire  
Museums and Institutions  
Used the software for: 6-12 months

### "Appréciation"

October 11, 2024

5.0

Pros

La plateforme est entièrement gratuite, du moins, pour l'instant ... Le soutien technique est rapide et efficace. Bravo !

Cons

Le transfert de propriété vers Stripe a occasionné plusieurs mises à jour dans les derniers mois; oufff, c'était du temps ... mais finalement, \[caché sensible contenu\] a pris le dossier en main et tout est réglé.

Switched from

[WebSelf](https://www.capterra.com/p/236431/WebSelf/)

Je ne m'en souviens plus; la plateforme nous a été offerte je crois ...

Review Source

ASV

Ana Sidney V.  
Technicienne  
Government Administration  
Used the software for: Less than 6 months

### "Excellent logiciel"

December 10, 2024

5.0

Pros

Tout!! la facilité d'utilisation, les suivis d'argent, les rapports. Excellent logiciel.

Cons

Tout a été correct selon mes besoins. La seule chose c'Est toute l'information bancaire (photos des pièce d'identité qu'il faut apporter)

Review Source

JD

JUAN D.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Excellent platform"

September 30, 2025

5.0

Pros

This platform provides us with a quick and secure way to receive our donations. In addition, we receive the entire donated amount.

Cons

I like everything, nothing bad to say about this platform for creating donation campaigns, selling items, and selling event tickets.

Review Source

LL

Larry L.  
Treasurer  
Fund-Raising  
Used the software for: 1-2 years

### "Great Zeffy "

September 25, 2024

5.0

Excellent product, good service support. Easy to create and use.

Pros

100% Free to non-profit organizations. Forms are easy to create and edit as necessary. Reports are functional and easy to obtain. Payment schedules set to when you want them.

Cons

Tap to Pay is not available for Android.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

It is a free software for non-profits with good customer support.

Review Source

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## Related categories

[Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

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