# Page 5 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Zeffy the right Fundraising solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/Zeffy/reviews --- Zeffy 4.8 (479) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Zeffy ## Showing most helpful reviews Showing 101-125 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Debbie W. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wellness Retreat" November 6, 2024 5.0 Amazing. I did not have to keep track of people who attended, I was also able to log guest who gave cash and/or check. Very Simple Pros The way it kept track of attendees, easy to send out reminder and thank you after the event. Love it Cons There nothing i can say at this time. This was my first experience and i loved it. Switched from [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) hard to use and fees were too high. complicated Review Source CL Cynthia L. Vice-President Non-Profit Organization Management Used the software for: 2+ years ### "Easy and Effective Event Management for Non-Profit Organization" August 27, 2024 5.0 Overall experience has been very positive. The platform is easy to navigate and customer support is responsive and helpful. Pros Zeffy provides an ideal platform form for event registrations for my non-profit organizations. Setting up events and managing registrations is quick and easy. Registration forms can include custom questions which is essential for our events. The ability to accept optional donations has proven helpful. The fee structure which ensures our non-profit receives 100% of the proceeds from registrations and donations is terrific. Cons We experienced some challenges in setting up our payment processing through Stripe, but this seems to relate more to Stripe than Zeffy, and Zeffy support was helpful in resolving the issues. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Zeffy Price and ability to customize registration forms. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite became prohibitively expensive and no longer served our purposes as the ability to add custom questions to event registration forms was removed. Review Source ZR Zach R. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "10/10 Would recommend 100%" September 13, 2024 5.0 We were able to sign up easily and begin collecting 100% of our donations right away. Sharing is easy, tracking donations and donors is straightforward. Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits. Pros Ability to collect donations FEE-FREE!!!!! Also, convenient payment options (so donors don't need a special app or account), easy to sign up, straightforward form creation, option to create multiple forms, and even more functionality that I haven't even explored yet. Cons Honestly I haven't encountered one yet. I would be interested to know if any donors have been opting to donate fees on top of their donations. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Zeffy PayPal/Venmo charge substantial fees at my expense and are difficult to set up. Givebutter seemed like, and probably is, a good option, but Zeffy seemed more straightforward to sign up, set up, and implement. Decided to give it a try and have been pleased. Review Source LG Luc G. vice president Entertainment Used the software for: Less than 6 months ### "association de villégiateur" February 10, 2025 4.0 facilité a gérer nos adhésion et la gérance de nos rapport. Pros Très utile pour les OBNL comme nous, bon service a la clientèles. Cons Dans l ensemble le produit vas bien ,peut être apporter une modification a la case du support monétaire de zeffy Review Source AB André B. None Mental Health Care Used the software for: Less than 6 months ### "Zeffy as a successful tool for raising funds" December 6, 2024 5.0 It suits my need more than I would have expected. I just started a donation campaign as a test and it's becoming the best campaign I had so far. Pros They are reliable, useful, clear and relevant and answer questions promptly Cons Nothing yet, I'm still adjusting my collaboration with them and so far, everything is doing good Review Source YL Yule L. Treasurer Health, Wellness and Fitness Used the software for: 6-12 months ### "Account cancelled without explanation " October 28, 2024 1.0 Very disappointing. Left us high and dry without any explanation or recourse. Pros I used Zeffy with great success for one organization so recommended it for another. Cons In response to a request for help how donations were processed, they cancelled my account without any explanation. Left a mess with my donors. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost. Zeffy offered the features we need at a reasonable cost. Review Source LE Leah E. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Love this processor" November 4, 2024 5.0 Easy to use, great for our small nonprofit, and great to pay no fees. Pros There are no fees so my nonprofit gets to keep all our donations. Cons User Error: I didn't understand that if I deleted a form, I wouldn't be able to see how many donations came through that channel. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Zeffy There are no fees, the system is easy to use, and it covers uses from multiple other platforms. Review Source IC Isabelle C. SecretaireOBNL Performing Arts Used the software for: 2+ years ### "Opinion - Harmonie de l'Estrie" September 17, 2024 5.0 Comme OBNL, \[contenido sensible oculto\] apprécie bcp la plateforme Pros Simple et assistance technique excellente Cons Paiement par virement interac par possible Review Source LAC Lucie Alice C. conseillière Animation Used the software for: 1-2 years ### "Juste du positif ;-)" November 22, 2024 5.0 Pros Facilité d'utilisation et compréhension claire Cons Rien à signaler de négatif. Tout fonctionne bien Review Source RW Ray W. Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Start" November 20, 2024 5.0 Still on first event... we will have more to evaluate at the end. Pros no charge to the non profit makes trying Zeffy much easier Cons It is a little bit harder to use than ebrite Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) High Pricing and Zero phone assistance made our choice easy Review Source JN Julie N. Agente de développement économique Program Development Used the software for: Less than 6 months ### "Super comme plateforme" October 22, 2024 4.0 J'adore, facile à comprendre. La création de formulaire est simple et agréable. Pros Tous les fonds collectés vont directement à l'organisation. La plateforme est facile à configurer et à gérer pour les OBNL. Zeffy permet de gérer des campagnes de financement, des inscriptions à des événements, des formulaires .... Cons L'emplacement et la formulation de la partie des dons, mélange parfois les acheteurs Alternatives considered [Weezevent](https://www.capterra.com/p/162481/Weezevent/) Reason for choosing Zeffy Puisque c'est gratuit pour les OBNL, cela nous permet de garder les recettes pour créer plusieurs événements. Review Source DL David L. Coordonnateur Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Multitool de tout les jours " September 25, 2024 5.0 Fluide et puissant. Il presente des billets electronique avec un beau visuel. Hate de connaitre tout le potentiel. Pros C'est intuitif, avec beaucoup d'outils de communication puissant. Cons La difficulté de connection avec le compte bancaire...mais j'imagine que c'est normal. Review Source CD Cheryl D. Project Manager Religious Institutions Used the software for: Less than 6 months ### "Great Option For Small Non-Profits" August 2, 2024 4.0 Overall, we are happy with our experience with Zeffy. From a customer service standpoint, they are very responsive when issues are raised, generally within 24 hours or less. Pros If you've used any other donation processing platform, Zeffy is pretty easy to navigate. They have a number of options for forms creation that should serve most, if not all, of the needs of a non-profit organization. I like that they also offer Tap-to-Pay. Cons The eCheck process is cumbersome if the donor wants to enter their bank information manually rather than allowing Stripe (their processor) to directly access their bank account. Also, it seems a bit disengenuous that they don't make it a little more obvious that paying the recommended fee is optional. Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account. Review Source BM Benadette M. Director and Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Zeffy! If you are not using it, try it! " September 10, 2024 5.0 Great! Zeffy has thought of everything a non profit needs. Pros Helpful hints. When we did not get on Zeffy for awhile, Zeffy slowed down on reminders and we really liked that! Cons There was a slight problem signing up for fund raising. The key was to click on a tab on the right but I could not see it. sorry I don't have time to explain it perfectly. After I wrote Zeffy about it they got back to me right away! This is really not a problem but it did stop us from getting our fundraising button. REally this was not a big problem or deal breaker! Review Source SS SarahAnn S. Artistic Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Grateful to Zeffy!" October 2, 2024 5.0 We've gotten great service whenever we've had questions! Overall, the UX is very good and easy to use. And to reiterate, we are so grateful for the no-fee structure as a small, start-up non-profit! Pros As a small, new non-profit organization, it's invaluable that we're not charged fees and we're so grateful to Zeffy for the services they provide! Cons It would be nice if there were slightly more robust customization options for event ticketing set-up, but this is a very small quibble. Review Source SN Samuel N. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "good and distinction" September 30, 2024 5.0 Exceptional in the manner that let like Pros good language and the sense of calling in talking Cons nothing, everything great in the form pf talking Review Source AD Alicia D. Board member Education Management Used the software for: Less than 6 months ### "Great service!! " October 1, 2024 5.0 I find your service to be Excellent… so far 😊 Pros Very professional, zero costs, user friendly, immediate responses. Cons There is not one thing I don’t like…ALL is good Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) High monthly fee. High % cost to donor. Took a VERY long time to transfer our donors’ funds to our bank account. Review Source SC Sally C. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Non-Profits: Don't miss out on this way to save!" January 15, 2025 5.0 Great customer service. Easy to use. Love the reports. Pros My Lions Club saved more than $1,000 on fees for our Christmas Tree sales. Cons That users need an iphone to use tap-to-pay. Review Source GK Gertie K. Conseillère en philanthropie et coordonnatrice à l'administration Hospital & Health Care Used the software for: 1-2 years ### "Super plateforme pour la collecte de fonds des petits OBNL!" August 8, 2024 5.0 Zeffy est la plateforme idéale pour les OBNL. Elle est gratuite, offre un multitude d'options pour amasser des fonds (encan, campagne de dons, etc.) et le service à la clientèle est super! Pros C'est gratuit pour les OBNL. L'utilisation est très intuitive. Cons On ne peut pas l'utiliser comme un vrai CRM. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Plus chèr et moins de fonctionalités, pas de formulaire personalisable. Review Source LB Laurence B. Agente aux communications et aux événements Individual & Family Services Used the software for: Less than 6 months ### "Je recommande à 100 %!" October 1, 2024 5.0 Pros Service à la clientèle excellent et personnalisé, réponses détaillées et rapides à nos questions, gratuité du service pour les OBNL Cons Quelques éléments du formulaire que j'aurais aimé personnaliser mais qu'on ne peut pas Switched from [CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/) Parce que Zeffy est gratuit et que les autres logiciels de paiements en ligne occasionnent des frais de services pour le traitement des paiements Review Source LO Lindsey O. Director Arts and Crafts Used the software for: Less than 6 months ### "Excellent for non profits" August 23, 2024 5.0 Easy, convenient and free! We really appreciate this platform Pros We really appreciate being able to keep 100% of the money that we raise. We also really like how easy it is to set up donations and track them Cons Nothing, we are very satisfied and highly recommend Zeffy Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) We switched because we were really tired of having to pay such high fees for our hard earned donations Review Source SA Sheila A. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Most user-friendly platform ever!" July 12, 2024 5.0 I work in IT and have used many applications and platforms throughout my career and I've never been so impressed with a product like I have with Zeffy. Bravo to you for creating such an amazing tool that nonprofits can benefit from for years to come! Pros The entire process was so seamless and pain-free. I found the customization and branding super straight-forward and simple to follow. I will continue to use Zeffy for all our fundraising event needs! Cons Can't name a thing because the every feature Zeffy provided our organization was value-add from beginning to end. Reason for choosing Zeffy Event Brite charges way too much in fees!!! Review Source CL Christina L. Player Sports Used the software for: Less than 6 months ### "Zeffy - designed for organizations" September 7, 2024 5.0 Zeffy was easy to use with great support and i would recommend it to any organization and non-profit. Pros I liked the ease that i was able to donate to our organization and the speed of support replying to my inquiries. All the money went back to them with no additional fees. Cons I haven't found anything to dislike about the app. I highly recommend this app. Review Source JB Jonathan B. director Music Used the software for: Less than 6 months ### "Test drive working out well so far" August 1, 2024 5.0 so far so good. Curios to see how the e-commerce works Pros Their business model of letting customers donate what they want is pretty much mine as well. Cons customer support could be more responsive but it's still better than pretty much everything else out there Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) no fees was the original reason but then their friendliness caught me Review Source JR Johanick R. Direction générale Farming Used the software for: 6-12 months ### "Super plateforme" August 13, 2024 4.0 Pros Gratuité de la plateforme et le très bon service à la clientèle Cons L'ajout des taxes sur les factures. Malgré que nous sommes un OBNL nous devons parfois charger des taxes. 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