# Page 6 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zeffy the right Fundraising solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220131/Zeffy/reviews

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Zeffy

4.8 (479)

[View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Zeffy

## Showing most helpful reviews

Showing 126-150 of 479 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

Allen T.  
Executive Vice President  
Fund-Raising  
Used the software for: Less than 6 months

### "Zeffy's customer service is Top-Notch!"

September 12, 2024

5.0

I was pleasantly surprised at how someone without much experience creating these types of pages was able to navigate through the process so easily.

Pros

The customer service provided by Zeffy is 'top-notch.' The representative responded to my concerns promptly. I truly appreciated the support that I received.

Cons

I didn't have any concerns with Zeffy. The problems that I encountered were a result of 'user error' due to my inexperience.

Review Source

BB

Bridgette B.  
Education Manager  
Museums and Institutions  
Used the software for: Less than 6 months

### "Make Donating Easy"

June 12, 2024

5.0

Pros

Can not say anything but good things about Zeffy! We recently ran our first fundraising campaign and the system is the best thus far for advertising/publishing a fundraising initiative, processing payment, and tracking donor information for future messaging.

Cons

At this time, I do not have any negatives to say about the platform. The one hurdle we went through was ensuring our donors know about the additional cost percentage to support the platform.

Review Source

BM

Bernie M.  
Web and Marketing  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Awesome Fundraising Software"

July 9, 2024

5.0

Excellent software and system - works as it should!

Pros

It's free, you receive 100% of donation and the implementation of it to our website and social medias is very easy

Cons

Wish they included company donation name in contact dashboard since many donations are from companies

Review Source

Maude S.  
Founder and Artivist at Large  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Saving more than money"

November 13, 2023

5.0

Zeffy has changed the way that I do things - it has made my life so much simpler. By having everything on Zeffy, I can take care of so many things in just one place, and in a more intuitive way than some other platforms. The staff have been helpful and friendly. Seriously, Zeffy has saved my sanity and renewed my ability to focus more on the work I do rather than scattering my energy every which way.

Pros

I love how Zeffy has made my work life so much easier in many ways. I can manage my email list, send messages to different segments, tag individuals and their interests, sell tickets to events, collect membership fees, and track income and engagement throughout. Best of all, I can do all of this (and more) without having a portion of our income being snatched up by a supposed 'ally' of non-profit organizations.

Cons

There is nothing that I dislike about Zeffy. I love that they have regular introductory workshops that you can join to learn how to use the platform. It still took me a little bit of time to learn some of the ins and outs of the program, but I feel confident that, if I had a question, they would answer it quickly.

Reason for choosing Zeffy

Having used CanadaHelps and Eventbrite in the past, when I discovered Zeffy, the first thing that interested me was the fact that I would save money. I was pleased to discover all the ways that Zeffy would also make my work-life so much easier also.

Switched from

[CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost and having difficulty with virtual integration of programs.

Review Source

SM

SUSAN M.  
President  
Civic & Social Organization  
Used the software for: 1-2 years

### "Zeffy for Nonprofits"

February 29, 2024

5.0

Zeffy has been a life-changer for our club fundraising events and community service projects. Since most people like to use credit cards instead of the old days of paying for cash, this has opened up so much to us. Zeffy support is always available either by email, online chat, zoom training or actual voice calls. It is a totally great platform that we tell everyone about.

Pros

\- FREE for non-profit organizations and for the donators - Great for selling items, such as pinwheels or dinner tickets, without either side paying a fee - Many payment options: Google Pay, Apple Pay, Credit Cards, Debit Cards. (Organizations do not need to know how a donor pays) - The payments get deposited either monthly or weekly into the organization’s bank account - QR Codes are easy to set up to link to your event for customers to click right to your site. - The organization gets an Excel File with all the information they asked for to plan the event.

Cons

\- Payments are transferred into the organization’s account either weekly or monthly automatically, and cannot be held in the Zeffy account until the event is complete. That just made for 3 payments into the bank for the treasure to track our pinwheel sales instead of one with the money we would not have been able to raise without taking online credit payments. - Donor must enter an email and name to donate using Zeffy, and some do not want to enter that information. It is used to send them a tax-deductible receipt, so it does not matter what they type in since we get the money even if they do not provide an accurate email. This information is also used to email a ticket for an event if an organization wants to have someone turn in a ticket to enter an event. It is still easier to email a ticket instead of making people come in person to get a ticket for an event.

Reason for choosing Zeffy

Free for us and our customers to use credit Excellent Customer Support Easy tracking of all tickets and items.

Review Source

RA

Raph A.  
executive secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "recent review"

July 5, 2024

5.0

very pleasant and user friendly and easy to get help when you need it

Pros

efficient & saves the Charity unnecessary expense and fees that other card processing companies charge

Cons

lack of virtual terminal that allows to charge a donor when he prefers to give you his card to charge

Review Source

ND

Nicolas D.  
Artistic Director  
Entertainment  
Used the software for: Less than 6 months

### "Every Nonprofit Should Immediately Begin Using Zeffy. No joke."

January 10, 2024

5.0

A+ across the board. I stated using it to save us money (or, rather, to be able to keep more of our donations). But immediately became a convert and now find myself telling everyone about it. If you’re a nonprofit… this has to be your donation portal.

Pros

What initially attracted me was the no credit card / online processing fees for donations. But there are no fees for ANYTHING. The way they make money works for them and I’m a huge fan. But beyond that (and that was enough) — EVERYTHING is fantastic from the immediate setup time to the ease of use to their phenomenal customer service … the “savings” are way more than just not losing money to credit card companies. It saves TIME and is so elegant and easy to use.

Cons

It’s hard to find something bad to say but I think the UI could be improved based on user feedback. It’s by no means bad and I like that it’s simple. It could potentially be laid out a little more logically but if nothing changed I wouldn’t have any problems. Currently their mobile app (iPhone) leaves a lot to be desired. I’d rate that a C-/D+ in its current state.

Reason for choosing Zeffy

FREE - easy setup - no credit card processing fees.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

We still have our accounts but we are not going to be pushing them or using them. They’re too complicated, too cumbersome and confusing, their fees aren’t ideal, and their customer service is beyond terrible (esp. PayPal).

Review Source

PP

Patrick P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Zeffy - The Perect Price for Nearly the Perfect Program! "

December 13, 2023

5.0

The price and ease of use make this an easy decision for our nonprofit. We would love to see it develop and grow in communication and donor management so we could stop using multiple programs. In addition, their customer service is extremely fast and easy to work with! A great, easy software to implement quickly and maximize time and profit!

Pros

It is easy to set up and use! You can easily customize the forms to collect funds for tickets, events, and more. The dashboard is intuitive so even those with little training can help administer the data and information to help you reach your goals and find success.

Cons

Zeffy does not have all the features that we wish it had. It could use a more robust messaging system with more features to create eye-catching emails. We would love the ability to manage our silent auction for our events. It needs to be able to do POS on Android (which I learned is coming soon). And we would love it to have more features with tracking individuals, donor engagement, etc.

Reason for choosing Zeffy

The cost and ease of use is perfect. It's easy to use for all skills and abilities!

Switched from

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

The cost and ease of use is perfect. It's easy to use for all skills and abilities!

Review Source

NB

Nathan B.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Support for Nor-for-Profits"

July 18, 2024

5.0

Overall it's a positive experience, facilitating the administrative side of event planning.

Pros

I love that they are focussed on providing a free and high quality platform for not-for-profits - it's tailored for the fundraising needs of not-for-profits, and has a helpful and enthusiastic support team

Cons

I found the initial set up and information verification onerous

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbrite fee increases, Zeffy contact management features & other features that support fundraising

Review Source

KB

Kali B.  
Founder / Executive Director  
Mental Health Care  
Used the software for: 1-2 years

### "Zeffy is a 100% FREE resource that you NEED for your nonprofit!"

July 5, 2023

5.0

Incredible. We will use this as long as it exists!

Pros

Zeffy is an amazing platform. It is created by a nonprofit and for nonprofits and they are not here to take anything off the top. With an easy-to-use system and helpful staff who you can actually speak to on the phone, this is an amazing resource. I don’t even want to think about fundraising without it!

Cons

No complaints. It is incredible. (If you need fast donations you will need to plan ahead though. Instant donations are not a thing but you can do Weekly donation transfers or monthly!)

Reason for choosing Zeffy

Great customer service and better platform. Also it is free!

Review Source

TS

Troy S.  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Rock on Zeffy"

June 26, 2024

5.0

Overall, I would 100% recommend Zeffy to any non profit. Without question or hesitation, Zeffy is rocking it for the little guys.

Pros

Obviously the fact that we get 100% of each donation. No other company out there that I could find gives 100%!

Cons

Nothing yet. I need to spend a little more time on the portal understanding the ins and outs of how to use Zeffy

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Zeffy

They do not take any of our money. You can't beat that when you are a new non profit.

Review Source

JD

James D.  
Director, Membership  
Libraries  
Used the software for: Less than 6 months

### "Looking Into Using Zeffy Is Worth Your Time and Effort - you won't be disappointed"

August 19, 2023

4.0

Pros

The features that was most important were the ability to offer existing members pre-populated forms that made it easy for them to renew annual memberships by paying dues and making donations on-line. This replaced our legacy system that was painful to the membership because it forced them to fill out a form with the same info they gave us last year and then mail it to us.

Cons

The ability to arrange the information presented on the forms is somewhat limited so the process flow did not match our existing process. An example was the form for a renewal customer required them to answer first how what donation they wanted to make the Historical Society over and above the dues. Then the form asked them to choose whether they wanted an Individual or Family Membership. This sequence should be reversed.

Reason for choosing Zeffy

Lowest cost product that met our functional and business needs.

Review Source

KR

Kim R.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Zefy is the absolute best fundraising choice"

October 26, 2023

5.0

My overall experience with Zefy is absolutely incredible. They have saved me not only money but time. Thai is definitely the best site to use for fundraising

Pros

Zefy handles everything with precision. They keep track of everything for you and donations are disbursed when they are suppose to be. They take all the worry out of everything for you.

Cons

I really have no complaints the only thing I wish they had was an app I could download to my phone opposed to having to use the web browser

Switched from

[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Needed a more professional site to help keep track and wanted something to set up reoccurring monthly donations we were also tired of paying fee after fee

Review Source

SJ

Shannon J.  
PTIO Treasurer  
Fund-Raising  
Used the software for: Less than 6 months

### "Keep every cent of your donations! No CC/Platform Fees!"

October 26, 2022

5.0

Overall the experience has been very good for a free platform that lets us save cc fees. It honestly does more than I thought it would, and we've been happy with it. If Zeffy charged for the platform or cc fees, we would look at comparable platforms. The great thing about Zeffy is that there literally is no comparable platform. EVERYONE charges fees except them. They seems too good to be true, but they're not!

Pros

Most people thought Zeffy was too good to be true. I begged them to let us try based on reviews from reputable sources like Capterra. We are SO glad we found Zeffy. It's provides more than I hoped for in terms of a platform, and it saves us so much in terms of credit card fees.

Cons

There are definitely things we've run into that could be more convenient, but we've always been able to fix user errors on the back end or rework things to compensate. The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it. We will not be using the volunteer service anymore due to that, but everything else has been manageable.

Reason for choosing Zeffy

No cc fees! No platform fees!

Review Source

RL

Rebecca L.  
Fundraising Committee Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A smooth transition and ability to tailor to our needs"

July 7, 2022

4.0

My organization had previously used other fundraiser sites including GoFundMe Charity (previously Crowdrise), who decided to strip down their offering and remove almost all functionality. Zeffy was there to respond to those needs and more. Overall the experience was smoother and more tailored to our needs than any services we have used in the past.

Pros

Zeffy's features and functionality most closely matched our needs, and the fact that there were no fees taken from donations was a huge bonus. It was easy to learn and use, and the customer support was excellent and attentive. With the help of Zeffy my organization was able to meet our ambitious fundraising goal.

Cons

There was a bit of muddiness in sorting out the event registration vs. become a fundraiser vs. donation functions for some users, so there seems to be something lacking in the clarity of some of these processes and how they are communicated to users (I would have to spend time looking into and asking users for this feedback to be more precise). There was also a technical issue with the site within the first few days of the fundraiser; it did get resolved within a reasonable amount of time but added a lot of stress and extra work on the part of the organizers to deal with the inquiries that came as a result.

Review Source

RL

Robert L.  
Vice President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "BEST Donation Platform For Your Nonprofit"

June 26, 2023

5.0

I looked into various donation platforms and when I came across Zeffy, it seemed too good to be true. A brief note of my background: two companies I have worked for, had created their own technologies and I was the one selected to demo our technologies to our prospective clients and to travel to our current client's facilities to troubleshoot, which is why I look at technology with a critical eye and a forward-thinking mindset. Zeffy passed both my "eye and mind tests" and we could not be happier in choosing them for our donation platform!

Pros

Zeffy is easy to set up and easy to use for our back-office teams and our clients. We receive 100% of all of our donations. Their event management is EXACTLY what we were looking for and we plan to begin utilizing it later this year. Their help desk is responsive and truly helpful. Not sure if you have ever been sent to a "helpless" desk for problem-solving, which for us is quite frustrating. Zeffy's customer support has been exceptional!

Cons

We would like for any video to play on the donation screen (where you have the option to select your logo or a video). Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we cannot play our video, so we display our logo. I do believe they are aware of this and hopefully, in their next technology update, we (and all companies) will be able to display our videos, other than shorts from YouTube.

Review Source

DT

Diane T.  
Comptable  
Higher Education  
Used the software for: 2+ years

### "Plateforme de dons Zeffy"

June 20, 2023

5.0

Excellent service à la clientèle. L'équipe est dévouée et avenante.L'émission des reçus étaient problématiques au début soit un reçu pour chaque don. L'équipe a bien compris le problème et maintenant, pour les donateurs récurrents, un seul reçu est émis pour le total des dons fait au cours de l'année .

Pros

Facilité d'adaptation à la plateforme ce qui permet une mise en place rapide et efficace. Facile de confier une tâche à un membre de l'équipe, s'il y a lieu.Encourage les donateurs à supporter notre organisme mensuellement plutôt que ponctuellement.

Cons

Un reçu fiscal est émis immédiatement lorsqu'un don est ponctuel. Cette façon de faire n'est pas pratique pour les finances parce qu'il est préférable d'émettre tous les reçus au même moment pour des raisons de date d'émission par rapport à la fiscalité et cela facilite la recherche, s'il y a lieu. Les donateurs appellent pour obtenir leur reçu car ils ne se rappellent pas l'avoir reçu. Ce n'est pas une gestion pratique pour les donateurs.

Reason for choosing Zeffy

Gratuité et la qualité du service à la clientèle.

Review Source

Zeeshanali F.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Using Zeffy"

April 4, 2024

5.0

Excellent experience from a user, administrator as well as customer service

Pros

Cost effective interactive platform that keeps on evolving Donor management Able to sell tickets for events and fundraise

Cons

If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction

Switched from

[CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/)

The cost for using Zeffy is nothing compared to paying a percentage commission. platform is much more advanced and easier to use

Review Source

MG

Michelle G.  
Graphic Designer / Volunteer  
Philanthropy  
Used the software for: Less than 6 months

### "We ❤️ Zeffy"

November 8, 2022

5.0

Overall I loved using the Zeffy platform to sell tickets for our fundraiser event. Once I set it set up, everything went smoothly. We’ll be using it for more events in the future. I found being able to sell tickets online to be a huge help, in the time it takes and also for planning purposes. And we also now have a list of people who bought tickets with their contact information for future events (which we didn’t necessarily have prior to using Zeffy). Thank you Zeffy!

Pros

No cost to our service organization and no cost to our customers. Easy to set up, easy for our organization to get paid. Easy for our customers to go to the site and buy tickets.

Cons

There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there was no one manning the chat feature and when I left a message it took 1-2 days for a Zeffy person to get back to me. When they did I was not near my computer or I had already spent a bunch of time trying to figure it out myself (and being frustrated). I did appreciate that you got back to me to answer my questions. It would be much more helpful if the help was more readily available. I’d love it if the chat feature was truly live, at least during regular business hours. That would be a huge help.

Reason for choosing Zeffy

Our service organization could use Zeffy at no cost to us or our customers The other options I looked into would have cost us money and our customers too. By using Zeffy we can donate more money to our charity and our customers feel better about spending more at the fundraiser when they don’t have to pay a service charge just to buy a ticket.

Review Source

MB

Magdy B.  
Marguillier  
Religious Institutions  
Used the software for: 1-2 years

### "Sélection et déploiement réussis des dons en ligne"

November 7, 2022

5.0

Le processus d'évaluation et de sélection parmi cinq logiciels a été achevé en trois mois, y compris l'approbation des marguilliers. La mise en œuvre a été achevée en une semaine. La formation de deux administrateurs a été réalisée en deux semaines. La participation des donateurs a augmenté de façon constante au cours des 12 derniers mois.

Pros

Facile à installer, excellent support technique, convivial, il répond à plusieurs besoins : collecte de fonds, enregistrement de programmes, suivi des activités, rapports et outils d'analyse, le tout sans frais pour l'organisation bénéficiaire. Les frais d'utilisation sont suggérés mais non obligatoires. Les fonds donnés ou collectés sont reçus en totalité par l'organisation bénéficiaire.

Cons

1.Les reçus fiscaux pour les dons récurrents à une organisation doivent être résumés en un seul reçu fiscal annuel. Le donateur doit avoir la possibilité de recevoir des reçus individuels ou un reçu unique à la fin de l'année.2.Les reçus pour les contributions versées par les donateurs à Zeffy ne devraient pas figurer sur le même reçu fiscal que leurs dons à une organisation sans but lucratif. L'intégration des deux contributions dans un même reçu est source de confusion.

Reason for choosing Zeffy

Logiciels gratuits. Utilisation gratuite des dons en ligne par les donateurs. Les contributions suggérées à Zeffy ne sont pas obligatoires et sont laissées à la bonne volonté des donateurs. Était une nécessité absolue durant le verrouillage des opérations de l'Église en cas de pandémie.

Review Source

KF

Kirsten F.  
Secretary  
Performing Arts  
Used the software for: Less than 6 months

### "Great solution for community orchestra"

January 9, 2023

5.0

We can sell tickets online in advance, which we could never do before. We likely sold more tickets than we would have, and we collect donations that we probably wouldn't have received otherwise. It's very convenient and removes chances for human error in keeping track of ticket sales. And it's free! And any questions we've had have been answered very promptly, respectfully and clearly.

Pros

We can sell tickets online in advance, which we could never do before. We likely sold more tickets than we would have, and we collect donations that we probably wouldn't have received otherwise. It's very convenient and removes chances for human error in keeping track of ticket sales. And it's free! And any questions we've had have been answered very promptly, respectfully and clearly.

Cons

Just hoping it won't disappear, because it's funded only by voluntary donations.

Reason for choosing Zeffy

Zeffy is free, and has other features like donation collection and membership management.

Review Source

BM

Benoit M.  
Président  
Civic & Social Organization  
Used the software for: 1-2 years

### "Zeffy nous sauve temps et effort!"

October 20, 2022

5.0

Nous offrons un service de transport et d'accès à des centres de plein-air en hiver. Nos membres et le public sont invités à s'inscrire chaque semaine à une sortie. L'exclusivité et un tarif réduit sont offerts au début à nos membres puis, au milieu de la semaine, le public peut s'inscrire aux places disponibles.Avant Zeffy, nous faisions la collecte dans l'autobus. Les non-membres étaient plus enclin à laisser tomber leur place sans prévenir car elle n'était pas payée! Avec Zeffy, nous avons pu cesser la collecte en personne et fidéliser nos participants. Merveilleux!

Pros

La flexibilité des fonctions disponibles permet d'adapter la billetterie à nos besoins sans connaissances de programmation. La capacité à gérer une limite maximum d'inscription est critique dans nos opérations et Zeffy s'y prête bien. Le support à la clientèle de Zeffy nous met en contact avec un être humain qui est à l'écoute de nos besoins: c'est vraiment une chance dans notre univers informatique automatisé. Et par-dessus tout, pour une OSBL comme la nôtre, le fait qu'il ne nous coûte rien est déterminant!

Cons

Lorsque la limite des inscriptions est atteinte, il faudrait que le client puisse s'inscrire sur une liste d'attente utilisable en cas d'annulation.Les inscriptions manuelles sont comptées comme un achat sur la plateforme et vient fausser la conciliation de la comptabilité. Les coupons de réductions ne s'appliquant pas, le coût indiqué ne correspond pas au coût réellement payé à l'extérieur de la plateforme.Notre offre de billet doit s'effectuer en 2 temps: au début de la semaine, nos membres ont l'exclusivité puis le jeudi le public peut se joindre pour les places disponibles. Le problème c'est qu'il n'y a qu'un seul lien, nous devons donc intervenir le jeudi pour dévoiler ce lien au public. Pour éviter cette manipulation de lien chaque semaine, il serait souhaitable d'avoir une date de début et de fin où la billetterie serait active en fonction du statut du client.

Reason for choosing Zeffy

Les autres s'accommodaient mal à nos besoins et, surtout, coûtaient vraiment trop chers.

Review Source

Denis F.  
Président  
Civic & Social Organization  
Used the software for: 6-12 months

### "Plateforme transactionnelle pour les OSBL"

November 5, 2022

5.0

La collecte des cotisations est de plus en plus difficile. Après notre première année d'utilisation avec Zeffy, nous avons rejoint 100% des résidents dans certains secteur. C'est un taux d'adhésion encore jamais atteint.

Pros

J'ai cherché pendant deux ans un logiciel comme Zeffy. C'est à dire une plateforme facile à utiliser qui permet à un OSBL d'offrir une plateforme transactionnelle simple à ses membres autre que le paiement par chèques ou en argent comptant et qui soit plus facile à gérer que le paiement Interac.

Cons

Il y a peu de flexibilité pour la création des formulaires. Les formats sont fixes mais ils conviennent généralement aux besoins. Par exemple, on ne peut pas créer une liste d'options dans les formulaires mais on peut contourner ce problème en créant plusieurs formulaires et gérer les options sur notre site web.

Reason for choosing Zeffy

Toutes les plateformes évaluées s'adressent à des entreprises ayant un chiffre d'affaire de 500 000 $ et plus, sont très difficiles à gérer et ont des frais d'utilisation qui ne conviennent pas à un OSBL.

Review Source

LS

Louise S.  
PARK MANAGER  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Zeffy is Crucial to our Non-Profit Operation"

August 17, 2023

5.0

Love it. Won't ever use another platform.

Pros

The platform is easy to use and understand. All of the features are helpful to our organization. The ability to export data to Excel is excellent. The ability to accept online credit card payments if very useful. It is so versatile from ticketing, to donations, to registrations - we use it all. Not only is it free, it is functional and genuinely useful.

Cons

I like the Volunteer features that no longer exist.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

No fees, Zeffy is completely free.

Review Source

DH

Dawn H.  
Administrative Volunteer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Zeffy is a superb option for small non-profit organizations!"

October 23, 2022

5.0

Zeffy has made it possible for our small non profit retreat ministry to stay affordable for our participants.

Pros

I love the ease of set up to accept donations, registrations and payments for our retreats. The fact that there are no fees allows us to keep our cost low while our financially secure participants can make donations to cover any fees Zeffy incurs.

Cons

There have been no cons I've experienced.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Zeffy

Overall functionality and the cost.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Affordability. The fees we were paying were making it harder and harder to stay affordable.

Review Source

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