# Page 7 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Zeffy the right Fundraising solution for you? Explore 471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/Zeffy/reviews --- Zeffy 4.8 (471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Zeffy ## Showing most helpful reviews Showing 151-175 of 471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KF Kirsten F. Secretary Performing Arts Used the software for: Less than 6 months ### "Great solution for community orchestra" January 9, 2023 5.0 We can sell tickets online in advance, which we could never do before. We likely sold more tickets than we would have, and we collect donations that we probably wouldn't have received otherwise. It's very convenient and removes chances for human error in keeping track of ticket sales. And it's free! And any questions we've had have been answered very promptly, respectfully and clearly. Pros We can sell tickets online in advance, which we could never do before. We likely sold more tickets than we would have, and we collect donations that we probably wouldn't have received otherwise. It's very convenient and removes chances for human error in keeping track of ticket sales. And it's free! And any questions we've had have been answered very promptly, respectfully and clearly. Cons Just hoping it won't disappear, because it's funded only by voluntary donations. Reason for choosing Zeffy Zeffy is free, and has other features like donation collection and membership management. Review Source CB Caleb B. President Non-Profit Organization Management Used the software for: Less than 6 months ### "The best all in one nonprofit solution " May 28, 2024 5.0 Pros They are friendly and easy to work with Cons Nothing I love everything about them they made my job easier Review Source SM Sophie M. Development manager Fund-Raising Used the software for: 2+ years ### "A secure and friendly using plateform to raise money and save important fees" April 26, 2024 5.0 Great experience with an efficient team. Pros The personalised customer service and disponibility of the team to help set up our account. Cons Sincerly not much to say. There is someone to help out if I need assistance or if I have questions. Reason for choosing Zeffy As already mentionned. First reason of course for a non profit organization to save credit card fees and because it is easy to use, secure and efficient. Review Source JC Jonathan C. Trésorier Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Un logiciel de don incroyable" April 16, 2024 5.0 Malgré mes 2 petits commentaires d'amélioration, c'est vraiment un belle et pratique plate-forme, sans frais!!. Suivi du service à la clientèle #1! On se sent écouté. Pros facilité d'utilisation, facilité d'implantation. Aisance dans la fluidité du parcours (friendly user). Gratuite pour nous. Plate-forme de suggestions incroyable. À l'écoute des suggestions et super suivi de celles en étude, en projet et réalisés. WOW. Cons Il n'y a pas de distinction visuelle entre le reçu de transaction et le reçu de don. Un peu confondant. Le "reçu de transaction" devrait être renommé "relevé de transaction". Bien que le donateur puisse la modifier, la suggestion du % pour supporter la plate-forme est un peu élevé. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Plate-forme gratuite pour l'organisme. Fonctionnalités et plate-forme wow. Review Source BM Benoit M. Président Civic & Social Organization Used the software for: 1-2 years ### "Zeffy nous sauve temps et effort!" October 20, 2022 5.0 Nous offrons un service de transport et d'accès à des centres de plein-air en hiver. Nos membres et le public sont invités à s'inscrire chaque semaine à une sortie. L'exclusivité et un tarif réduit sont offerts au début à nos membres puis, au milieu de la semaine, le public peut s'inscrire aux places disponibles.Avant Zeffy, nous faisions la collecte dans l'autobus. Les non-membres étaient plus enclin à laisser tomber leur place sans prévenir car elle n'était pas payée! Avec Zeffy, nous avons pu cesser la collecte en personne et fidéliser nos participants. Merveilleux! Pros La flexibilité des fonctions disponibles permet d'adapter la billetterie à nos besoins sans connaissances de programmation. La capacité à gérer une limite maximum d'inscription est critique dans nos opérations et Zeffy s'y prête bien. Le support à la clientèle de Zeffy nous met en contact avec un être humain qui est à l'écoute de nos besoins: c'est vraiment une chance dans notre univers informatique automatisé. Et par-dessus tout, pour une OSBL comme la nôtre, le fait qu'il ne nous coûte rien est déterminant! Cons Lorsque la limite des inscriptions est atteinte, il faudrait que le client puisse s'inscrire sur une liste d'attente utilisable en cas d'annulation.Les inscriptions manuelles sont comptées comme un achat sur la plateforme et vient fausser la conciliation de la comptabilité. Les coupons de réductions ne s'appliquant pas, le coût indiqué ne correspond pas au coût réellement payé à l'extérieur de la plateforme.Notre offre de billet doit s'effectuer en 2 temps: au début de la semaine, nos membres ont l'exclusivité puis le jeudi le public peut se joindre pour les places disponibles. Le problème c'est qu'il n'y a qu'un seul lien, nous devons donc intervenir le jeudi pour dévoiler ce lien au public. Pour éviter cette manipulation de lien chaque semaine, il serait souhaitable d'avoir une date de début et de fin où la billetterie serait active en fonction du statut du client. Reason for choosing Zeffy Les autres s'accommodaient mal à nos besoins et, surtout, coûtaient vraiment trop chers. Review Source Denis F. Président Civic & Social Organization Used the software for: 6-12 months ### "Plateforme transactionnelle pour les OSBL" November 5, 2022 5.0 La collecte des cotisations est de plus en plus difficile. Après notre première année d'utilisation avec Zeffy, nous avons rejoint 100% des résidents dans certains secteur. C'est un taux d'adhésion encore jamais atteint. Pros J'ai cherché pendant deux ans un logiciel comme Zeffy. C'est à dire une plateforme facile à utiliser qui permet à un OSBL d'offrir une plateforme transactionnelle simple à ses membres autre que le paiement par chèques ou en argent comptant et qui soit plus facile à gérer que le paiement Interac. Cons Il y a peu de flexibilité pour la création des formulaires. Les formats sont fixes mais ils conviennent généralement aux besoins. Par exemple, on ne peut pas créer une liste d'options dans les formulaires mais on peut contourner ce problème en créant plusieurs formulaires et gérer les options sur notre site web. Reason for choosing Zeffy Toutes les plateformes évaluées s'adressent à des entreprises ayant un chiffre d'affaire de 500 000 $ et plus, sont très difficiles à gérer et ont des frais d'utilisation qui ne conviennent pas à un OSBL. Review Source SS Susan S. President Libraries Used the software for: Less than 6 months ### "Call US LOYAL USERS AFTER 60 Days " April 15, 2024 5.0 My overall experience with ZEFFY began by setting up the online store for our Eclipse T-Shirts. As sales started pouring in, the confidence in our decision to choose Zeffy grew. The regular emails notifying us of each processed sale were reassuring. And, of course, the weekly deposits into our bank account were the icing on the cake Pros I enthusiastically endorse Zeff’s credit card processing services for non-profits. After our t-shirt sale for the Total Eclipse event, we achieved impressive results. Zeff’s streamlined processing, convenient weekly deposits into our bank account, and comprehensive sales reports have solidified our decision to remain loyal users Cons Setting up all the sizes on the t-shirts was a pain. Also wish the sales tax could be set up separate. Review Source LS Louise S. PARK MANAGER Non-Profit Organization Management Used the software for: 1-2 years ### "Zeffy is Crucial to our Non-Profit Operation" August 17, 2023 5.0 Love it. Won't ever use another platform. Pros The platform is easy to use and understand. All of the features are helpful to our organization. The ability to export data to Excel is excellent. The ability to accept online credit card payments if very useful. It is so versatile from ticketing, to donations, to registrations - we use it all. Not only is it free, it is functional and genuinely useful. Cons I like the Volunteer features that no longer exist. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) No fees, Zeffy is completely free. Review Source DH Dawn H. Administrative Volunteer Non-Profit Organization Management Used the software for: 6-12 months ### "Zeffy is a superb option for small non-profit organizations!" October 23, 2022 5.0 Zeffy has made it possible for our small non profit retreat ministry to stay affordable for our participants. Pros I love the ease of set up to accept donations, registrations and payments for our retreats. The fact that there are no fees allows us to keep our cost low while our financially secure participants can make donations to cover any fees Zeffy incurs. Cons There have been no cons I've experienced. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Zeffy Overall functionality and the cost. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Affordability. The fees we were paying were making it harder and harder to stay affordable. Review Source EF Elisabeth F. Coordonnatrice à la philanthropie Civic & Social Organization Used the software for: 1-2 years ### "Option gratuite, mais beaucoup de concessions" January 9, 2024 3.0 Pros Gratuit, facile d'utilisation (interface administrateur et pour les donateurs) Cons Branding de Zeffy beaucoup trop présent, difficile pour les donateurs de refuser la contribution volontaire, pas de contrôle sur les paiements Alternatives considered [Prodon](https://www.capterra.com/p/10006627/Prodon/) Reason for choosing Zeffy Gratuité, visuels plus attrayants et facilité d'utilisation Review Source KM Karen M. Executive Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Excellent product we'd recommend to any non profit" September 22, 2023 5.0 Having donors able to set up their own monthly / annual donations has increased our fundraising.Being able to set up events and have people register and buy tickets through Zeffy is a luxury we never had until now.The ease with which it operates is a huge time saving benefit for our fundraising committee. Pros The customer support is excellent, the software is easy to use, and constantly evolving with improvements.The fees we have saved since moving to Zeffy have been a bonus to our fundraising account. Integration is smooth and efficient. Cons None that I can think of, Zeffy works better than I had anticipated and offers more than I expected. Review Source JM Jessica M. Adjointe administrative Fishery Used the software for: 1-2 years ### "Excellente plateforme" May 2, 2024 5.0 Pros Même mes clients plus agés ont su utiliser la plateforme sans souci. Cons non applicable, je n'ai pas de commentaire négatif Review Source FR France R. Présidente Philanthropy Used the software for: 2+ years ### "Plus que satisfait" November 7, 2022 5.0 Pros Mon organisme à but non lucratif utilise Zeffy depuis longtemps. Je ne retournerais pas en arrière. Zeffy m'a permis de simplifier mes taches tellement et le suivi est impeccable. Il me permets de ramasser des dons pour mon organisme via mon site web et il est très facile a suivre. Le service à la clientèle est rapide et très professionnel.Bravo pour votre excellent travail. Cons Je n'ai pas de point faible, il est très facile d'utilisation. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Zeffy est plus facile d'utilisation pour faire ce que nous voulons faire.Il est aussi gratuit pour les ONGs :-) Review Source KS Katie S. Coach/Secretary/Treasurer/Volunteer Sports Used the software for: Less than 6 months ### "Really free" October 8, 2023 5.0 Very easy to use. Allows small non-profits to effectively accept card payments without it costing them a ton. Pros It is truly a free platform and works easily and smoothly. Cons Needs easier access to view the invoice/receipt that a client is sent/receives. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Zeffy The processing fee Switched from [Venmo](https://www.capterra.com/p/222572/Venmo-/) Fees through venmo were too high, and they did not have a non-profit option Review Source CB Cory B. Manager of Fundraising & Special Events Mental Health Care Used the software for: 1-2 years ### "Five Stars" November 11, 2022 4.0 Zeffy is an incredible product and has been a real game changer for CMHA Toronto. Donor relations, reporting, and receipting are all vastly improved by this product and the elimination of transaction fees has already saved us tens of thousands of dollars in a short time. Pros I was initially interested in Zeffy due to the promise of zero transaction fees. This is a very appealing feature for donors who always appreciate knowing that 100% of their donation is going to the charity. I had been using another product that charged nearly 5% in transaction fees. I soon began using Zeffy for anything that required a pay portal from the donation page on our website, to campaign pages for third party events. I have also used Zeffy for ticketing, and it has been a flawless experience. Cons The templates can be a bit limiting, for instance if I want to employ a video and info graphic on the same page, you need to click on the box that says 'what impact will this donation have' in order to see the graphic. It's not the worst setup, but it could be improved. Switched from [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) Zero transaction fees. Review Source ER Elizabeth R. Adjointe administrative Performing Arts Used the software for: Less than 6 months ### "Une plateforme à essayer et adopter" April 23, 2024 5.0 Très bonne. Je ne changerais pas de plateforme. Pros Nous n'avons pas de frais de levée de fond à payer sur nos dons. Cons Il est difficile d'imprimer des documents faits pour l'impression (rapport de don, de déboursement, etc.) Switched from [CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/) Nous perdions beaucoup d'argent dans les frais de plateforme. Review Source CC Chase C. President Philanthropy Used the software for: Less than 6 months ### "Zeffy is FANDAGO for Non-Profits!" July 4, 2023 5.0 Has been great, especially the customer service. After I signed up, a member of Zeffy emailed and called to check in to see if I had any questions. I've had much follow up since and if I ever have a questions, they respond very quickly! They also listen to my opinions on how to make the site even better. Pros I love that it is an entire free platform for non-profits with ZERO credit card processing fees. We have used Square & Stripe in the past and lose out on so much money trying to fundraise. Cons Improvements could be made in the Membership area, as it's setup like you're selling tickets to an event. I would suggest that it has its own category on the site. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Weebly](https://www.capterra.com/p/246168/Weebly/) We switched as they charge so much for credit card processing fees. Also, their reports are not the easiest to follow, especially on the financial end, while trying to reconcile our bank accounts. Review Source DA Denise A. Treasurer and Secretary Sports Used the software for: Less than 6 months ### "Free but Zeffy isn’t a Compromise. " November 6, 2022 4.0 A free fundraising platform is hard to beat. Especially when it delivers everything you need to run a successful campaign effectively and efficiently! First time user and we had no issues whatsoever with the software product that couldn’t be resolved with better understanding on the users part. Pros Zeffy is easy to use, customizable and intuitive. It really is free which will save hundreds if not thousands of dollars. It has enough bells and whistles for the fundraising management and monitoring. Cons Forms sometimes glitched and didn’t show updates when entering from dashboard. Changes would populate if went to create my form and then back to general information. Review Source MV Marie-Cécile V. Directrice administrative Civic & Social Organization Used the software for: 2+ years ### "REALLY 100% free and wonderful support" July 22, 2021 5.0 Easy to use, no more data loss, time and money savvy, community spirit. Love it ! Pros We simply love it (no pun intented) ! We can manage all in one software. No more forgetting about emetting fiscal receipts, loosing a participant or their info, etc. All of that and really easy to use with very kind free support. Simplyk is also eager to get our feedback and work on it. We feel we are part of the same team, working together to reach our goal. Cons It is not really cons but more wishes. More possibilities in the back office such as having several users for our account. Also our end users would like to have the possibility to pay by Interac or check for all kinds of amounts as well as by cash. Etc. Simplyk's team knows our wishes and a lot of things are in development so I am very confident to have most of them eventually. Reason for choosing Zeffy I compared a lot of products in past employments and I am very thorough. Since I found Simplyk, choose it and test it, it is really a no brainer. Review Source AB Anne B. Operations Director Environmental Services Used the software for: Less than 6 months ### "Zeffy Set Up" June 7, 2024 5.0 So far so good. From what I see so far, this may be excellent Pros Customer service; pricing categories and options Cons Did need take some time to set up and customer service was essential Review Source JL John L. Pastor Religious Institutions Used the software for: 6-12 months ### "A Fantastic Online Donation Service for Schools and Churches" August 30, 2023 5.0 It has been a real gift, allowing us to take donations from our school parents in an effortless but organized manner without fees! Pros The best feature is allowing folks to give a donation in lieu of fees. That is a novel and wonderful idea. Cons We love it! No complaints whatsoever. Zeffy is about as simple to use as one could ask, yet provides the detailed reports we need. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Zeffy The way that Zeffy collects fees . . allowing donors to give a donation . . .is a novel and wonderful idea. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Zeffy was easier to use, and avoided the high fees of PayPal. Review Source JA Judith A. President Non-Profit Organization Management Used the software for: Less than 6 months ### "New to Zeffy but so far so good!" October 23, 2023 5.0 So far so good WIth Paypal GIving taking over from Facebook/META for donations from that platform, we wanted to find another way for our donors to support us based on prior bad experiences with Paypal. ZEFFY is very easy to use form my point of view, I can put together a fundraiser quickly and easily, and I'm hopelessly incompetent! I'm working on a peer to peer Christmas fundraiser right now, "in lieu of gifts and cards." Pros We do appreciate being able to set up fundraisers to easily and quickly and with little to no need for cyber skills. (I'm proof of that!) We also liked being able to set up weekly deposits ito our account. And of course, no fees deducted. Cons As I've mentioned ot you before, I do not like the contribution being added automatically, and at a high %. I still think asking donors if they would like to offer a small tip or contribution would overall produce more income. We take the time to explain to our donors that they can adjust or eliminate the"tip'"..while also encouraging them to leave what they feel is appropriate, given that there are no fees deducted. This is awkward, but on our first effort we had donors very upset at being charged what they saw as a large fee. Review Source IM Isabelle M. Chargée de projets Civic & Social Organization Used the software for: 2+ years ### "On adore Zeffy !" July 26, 2023 5.0 Nous aimons notre expérience et c'est facile d'utiliser Zeffy. En plus, Zeffy a une équipe géniale qui répond rapidement aux questions. Pros Nous adorons Zeffy pour notre association. C'est facile de créer des formulaires et de les personnaliser. Nous pouvons obtenir des listes de membres/donateurs rapidement et en format Excel. J'aime aussi les fonctions traductions et celle pour aviser d'autres adresses courriel des ventes de billets, parfait quand on a des collaborateurs. Et les services sans commission sont important pour notre organisation. Cons J'aimerais avoir la possibilité d'une page d'accueil pour mon organisation ou il serait possible de trouver le formulaire de don, la carte de membre et les billets d'événements. Je pense que les gens pourraient faire plusieurs achats. J'aimerais la possibilité d'ajouter les taxes de ventes (Du Québec). Reason for choosing Zeffy C'est une plateforme québécoise simple à utiliser. Le service à la clientèle est en français. Et il n'y a pas de frais pour les OBNL. Review Source JW Jared W. Artistic Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Winning Combo with Zeffy!" November 20, 2023 5.0 We have had a wonderful experience with Zeffy so far! From our initial meeting to the online training and even questions we had after implementing, the Zeffy support staff have been a tremendous help. We are still new to Zeffy, but we have seen successful use of the platform in 2023 and we're looking forward to 2024. Thank you! Pros Ease of use, straightforward design, customer support (awesome!) and online training. Cons The mobile payment is great for those folks who have the RF feature on their debit/credit cards. It's a little awkward for folks who still have to swipe and/or read their chip. (We're looking forward to see how this develops in the future.) Review Source TS Tatiana S. Annual Giving Manager Non-Profit Organization Management Used the software for: 2+ years ### "Review" June 7, 2023 5.0 Pros Processing Donations and Tickets for event registration Cons Automatic % to support Zeffy is too high. Switched from [CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/) No processing fees Review Source Talk to a Capterra advisor for free and get results within 15 minutes.