--- title: "Page 8 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 8 - Is Zeffy the right Fundraising solution for you? Explore 513 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/220131/Zeffy/reviews/?page=8" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Zeffy 4.8 (513) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 8 - Reviews of Zeffy ## Showing most helpful reviews Showing 176-200 of 513 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LL Larry L. Treasurer Fund-Raising Used the software for: 1-2 years ### "Great Zeffy " September 25, 2024 5.0 Excellent product, good service support. Easy to create and use. Pros 100% Free to non-profit organizations. Forms are easy to create and edit as necessary. Reports are functional and easy to obtain. Payment schedules set to when you want them. Cons Tap to Pay is not available for Android. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) It is a free software for non-profits with good customer support. Review Source CD Cheryl D. Project Manager Religious Institutions Used the software for: Less than 6 months ### "Great Option For Small Non-Profits" August 2, 2024 4.0 Overall, we are happy with our experience with Zeffy. From a customer service standpoint, they are very responsive when issues are raised, generally within 24 hours or less. Pros If you've used any other donation processing platform, Zeffy is pretty easy to navigate. They have a number of options for forms creation that should serve most, if not all, of the needs of a non-profit organization. I like that they also offer Tap-to-Pay. Cons The eCheck process is cumbersome if the donor wants to enter their bank information manually rather than allowing Stripe (their processor) to directly access their bank account. Also, it seems a bit disengenuous that they don't make it a little more obvious that paying the recommended fee is optional. Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account. Review Source MK Masey K. Executive Director Arts and Crafts Used the software for: Less than 6 months ### "Zeffy is the best donation platform for nonprofits" July 22, 2023 5.0 Zeffy made it very simple to set up a donation button - we are a very new nonprofit, just starting to grow. Zeffy's process couldn't have been easier to understand or implement. We appreciate you so much, and are telling all of our NP colleagues about you. What a gift to NPs. Pros Easy to use and fee-free. Offering an opportunity to round up or tack on a donation to Zeffy at checkout, Zeffy lets nonprofits keep the entirety of donations, taking that burden away from the NP and making it optional to donors, who more often than not do opt to support the platform. Cons So far, we love everything about Zeffy and do not have anything that would count as a negative experience. it would be nice to be able to manage the program from an app but it's. not critical, and it's more important to us that you remain fee-free even if it means keeping things simpler. Reason for choosing Zeffy Zero fees. Review Source SS Susan S. President Libraries Used the software for: Less than 6 months ### "Call US LOYAL USERS AFTER 60 Days " April 15, 2024 5.0 My overall experience with ZEFFY began by setting up the online store for our Eclipse T-Shirts. As sales started pouring in, the confidence in our decision to choose Zeffy grew. The regular emails notifying us of each processed sale were reassuring. And, of course, the weekly deposits into our bank account were the icing on the cake Pros I enthusiastically endorse Zeff’s credit card processing services for non-profits. After our t-shirt sale for the Total Eclipse event, we achieved impressive results. Zeff’s streamlined processing, convenient weekly deposits into our bank account, and comprehensive sales reports have solidified our decision to remain loyal users Cons Setting up all the sizes on the t-shirts was a pain. Also wish the sales tax could be set up separate. Review Source LF Lauren F. President and Director Religious Institutions Used the software for: Less than 6 months ### "Nonprofits Should Use Zeffy" May 7, 2024 5.0 Pros Zeffy has no transaction fees! Through another donation platform, I once had a donation of $1250 and only received $1213 because of credit card fees. Zeffy is great because it allows all of my donated funds to go toward my ministry! I also have used Zeffy for several raffles and have created an online store. It was easy to use and customize. Honestly, all nonprofits should use Zeffy and receive their full donation amounts! Cons There really are no cons. If a nonprofit organization does not mind receiving their funds once a week to their bank account, there is nothing to complain about. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I wanted to retain my full donation amount. Review Source MB Maxime B. Directeur du développement philanthropique Performing Arts Used the software for: 2+ years ### "Révolutionnaire" August 15, 2022 5.0 Zeffy nous permet de passer plus de temps à renforcer nos relations avec les donateurs plutôt que de traiter leurs dons. Que vous ayez sous la main quelqu'un qui saura optimiser votre système au complet en intégrant Zeffy ou que vous souhaitiez rapidement mettre en place une alternative gratuite à ce que vous avez déjà, vous y trouverez votre compte. Pros Zeffy vous offre ce que tous vos donateurs souhaitent : que leurs dons vous parviennent en totalité. Pas de frais de transaction, pas d'abonnement, rien. Ce que j'apprécie particulièrement, c'est la facilité d'utilisation autant pour mon équipe que nos donateurs, l'équipe de développement Zeffy toujours à l'affut de ce qui est important et le service à la clientèle qui applique à la lettre la notion de Customer Success. Aussi, une intégration facile avec Zapier pour notre CRM et plus encore. Cons Pour réduire les frais de transaction que Zeffy doit absorber pour que l’on continue à l'utiliser, le système propose rapidement le virement bancaire préautorisé et introduit un clic supplémentaire pour le donateur qui souhaiterait quand même utiliser sa carte de crédit. Certaines personnes ont eu beaucoup de mal à trouver le bouton « autres types de paiements ». Nous avons rapporté cet élément à l'équipe et il y a probablement des modifications faites ou à venir à l'heure où j'écris ceci. Review Source DB David B. Chair Fund-Raising Used the software for: Less than 6 months ### "Zeffy is your choice for non-profit donating" November 5, 2022 5.0 We now have a full-time site for information and donations for over 1000 members to use and interact with. Pros The product is easy to set up, customizable and easily to use. Cons It was easy to set up. There were no concerns and help was readily available. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Zeffy Free and easy to use. Review Source Yves G. Trésorier et Administrateur Museums and Institutions Used the software for: Less than 6 months ### "Excellente plateforme de dons en ligne" June 26, 2023 5.0 Nous sommes très satisfaits de notre choix et nous recommandons Zeffy aux organisations à la recherche d’une plateforme pour recevoir les dons en ligne. Pros Facilité de configurationÉtablit une bonne communication avec les donateursÉmet les reçus de dons immédiatement100% du don nous revient à l’organisme Cons Certaines communications, marginalement, sont en anglais. Reason for choosing Zeffy Convaincus suite au survol des fonctionnalitésExpérience avec Zeffy dans le cadre d’une autre organisationAucuns frais pour notre organisme. Review Source NH Nichole H. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Huge asset to non profits" July 10, 2023 5.0 Having all of our ticketing and donations in one place is fantastic. I look forward to seeing what the changes to the volunteer platform are going to be as this will also be helpful for our company. Pros The platform is easy to use, there are so many functions such as ticketing, promo codes, QR codes, easy to use links to post to our website and social media. I absolutely love that there are no fees, all money earned goes directly to our non profit and we can use more funds to benefit the community. Cons There was a learning curve for some of the features such as promo codes but I think that was user error more than the platform. Alternatives considered [Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Zeffy The zero fees was the initial reason, but we got quite excited about the platform once we started using it. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) The zero fees, all the functions that Zeffy offers such as ticketing, donations, QR codes and exporting customer email and phone numbers. Review Source LW Linda W. Retreat Coordinator Arts and Crafts Used the software for: 6-12 months ### "Zeffy and ASG" September 20, 2023 5.0 My overall experience with Zeffy has been great. The customer service is wonderful and usually responds within 24 hours of posting or sending a problem. The membership has remarked to me that it is remarkably ease to use and love being able to send payment quickly and securely instead of using snail mail. Pros What I like most about Zeffy is the ease of use and the fact that our membership now has the ability to use a credit card to make a purchase with all of the funds going directly to the organization. I, also, like that I can set a receipt and email it to the receiptent. Cons As of right now I cannot think of any con in using Zeffy Reason for choosing Zeffy I chose Zeffy due to having a good experience with customer service to answer all of my questionsand the fact that the platform is free and everyone has the option of donating to Zeffy and/or totheir own organzation. Review Source RD Rachel D. Founder Education Management Used the software for: Less than 6 months ### "Easy and Effective!" October 2, 2023 5.0 Overall my experience has been fantastic! It has been easy and effective, plus it's FREE for nonprofits. Pros It is very easy to use. I am not particularly tech-savvy, but I was able to navigate the program and create the forms that I needed. Tech support was available when I did have questions. Cons I would like for there to be an easy way to manage payments for Silent Auction items. While there is something in place for on-line auctions, I had to create my own make-shift way of managing our in-person auction. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Zeffy I chose Zeffy because it is no-cost for nonprofit organizations. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) We are able to accept credit card payments without being charged a fee. Review Source NF Niki F. Fund Development Manager Fund-Raising Used the software for: 6-12 months ### "Glad we made the switch to Simplyk " April 20, 2021 5.0 Their platform is easy to set up, and if I have any questions they get back to me within a few minutes. They also never made me feel like my questions were unwise. Plus, anything that the platform did not do in the beginning, it now does. It wasn’t months that I had to wait for them to change either, it was often very quickly. Pros I love that I can embed the ticketing platform into our website. I’m not sure if Eventbrite now does this, but at the time it didn’t. It is very good for us that we don’t have to send our purchasers to a different website. Our ticket purchasers mentioned that it’s great that they’re not redirected to another page to purchase. They’ve also said that the platform is very easy to use. We haven’t had any complaints, and we’ve had a few ticketed events in the past few months. Cons I find that the form that we embed on our website can sometimes be finicky design-wise. Although, I know a lot of it is our website. I'm just picky about how everything looks. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/) Reason for choosing Zeffy We feel valued at Simplyk. That is the honest truth. They reach out to us often and are always there for support. Plus of course, the fact that there aren't any fees for us! Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I spoke with a few employees at Simplyk and they helped me when I was trying out the platform. For us, it seemed like a no-brainer because there are no fees (SERIOUSLY). The other platforms we were using all had fees that were eating at funds that could have been used to support our mission. Review Source SC Sylvie C. Trésorière Health, Wellness and Fitness Used the software for: 1-2 years ### "Trésorière " October 2, 2023 5.0 Très bien Pros Très efficace. Gratuit en plus . Très fonctionnel. Cons Aucun problème avec le logiciel Zeffy et très facile à utiliser. Reason for choosing Zeffy Très bon et gratuit Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Plus efficace avec Zeffy Review Source RS Richard S. Support Specialist Religious Institutions Used the software for: Less than 6 months ### "Great Service for Non-Profits" May 31, 2023 5.0 After difficulties with PayPal and the exorbitant processing charges of Patreon, Zeffy is a breath of fresh air. Highly recommended for non-profit organizations. Pros Simple to implement, I had our one-time and monthly member contributions set up and linked from our website in short order. Very streamlined on-boarding process for donors. Very well thought-out and clean interface. Cons The number of contribution levels seems to be limited to four, and the default ‘tip’ levels set a bit high, at least for the more expensive membership tiers. Reason for choosing Zeffy Cost, ease of use for donors. Review Source LN Lance N. Founder Construction Used the software for: 6-12 months ### "0% Fees & 100% Support" October 17, 2024 5.0 Stellar. I cannot remember the last time I didn’t have something to critic about a service or product. Pros 0% processing fees is huge. What makes the service stellar is that everyone and everything (platform, set up, forms, etc) I have worked with has been a breeze to interact with. The “pay to play” companies need to take some notes from Zeffy. Cons I’ll update this when I find something relevant… that they’re not a bank. When I see something, I’ll let them know because already know they want this experience to be the best. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)[iATS](https://www.capterra.com/p/210471/iATS/) Easier set up and use. Better tracking and user interface. Review Source IC Isabelle C. SecretaireOBNL Performing Arts Used the software for: 2+ years ### "Opinion - Harmonie de l'Estrie" September 17, 2024 5.0 Comme OBNL, \[contenido sensible oculto\] apprécie bcp la plateforme Pros Simple et assistance technique excellente Cons Paiement par virement interac par possible Review Source AS Amber S. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "I recommend Zeffy!" November 25, 2023 5.0 Wonderful! Zeffy has helped us further our organization's mission, and for that we are forever grateful! Pros Zeffy does not charge organization’s to utilize their platform, and they provide great support. They also provide wonderful free training and webinars. Cons No option for quick payment options like Paypal, Google/Apple Pay, Cashapp, ect. Review Source NP Nadine P. Directrice Générale Non-Profit Organization Management Used the software for: 2+ years ### "J'adore Zeffy!" June 23, 2023 5.0 J'adore travailler avec Zeffy surtout qu'il est complètement gratuit pour notre organisme. Pros Le produit est très facile à utiliser et en amélioration constante afin de répondre à nos besoins le plus adéquatement possible. Cons On est pas toujours au courant des nouvelles fonctionnalités ou des nouvelles façons de faire. Alternatives considered [Prodon](https://www.capterra.com/p/10006627/Prodon/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Zeffy Complètement gratuit et plus facile d'utilisation. Review Source MO Michele O. Board President Non-Profit Organization Management Used the software for: Less than 6 months ### "How can you go wrong?" July 23, 2023 5.0 I did have an issue I needed to contact customer service about. It was after hours, and they got back to me right away the next day. Pros Zeffy's model of absolutely no fees to non-profits is AMAZING. It's very easy to get started, user intuitive, and the donor interface is simple and easy to understand. Cons There's no real reports inside the database, so you do have to download and use your spreadsheet of choice. But, for no fees, I can do that! Reason for choosing Zeffy We would have stayed with Bloomerang if we hadn't switched to Zeffy. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Bloomerang was getting very expensive. I do miss the in-database reports, but those fees going to Bloomerang now go to the shelters, adopters and pets we serve. Review Source RR Rebecca R. Executive Director Arts and Crafts Used the software for: 1-2 years ### "Best online ticketing platform I've used!" October 26, 2022 5.0 The customer service has been exceptional. It's clear that the staff cares and wants to help. Pros Onboarding is quick and easy. You do not need to be super computer savvy to have yourself up and running with ticket sales online. Cons There was a delay before we could ask for donations because we are a US nonprofit and initially it was only offered to organizations with Canadian banks. I still used it for ticketing as I preferred it to other online options. Now I can get donations deposited directly into our bank account.. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I had issues with the Eventbrite platform, especially when we had online events. We lost a lot of our audience because of problems with Eventbrites messaging to our patrons. Review Source ZR Zach R. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "10/10 Would recommend 100%" September 13, 2024 5.0 We were able to sign up easily and begin collecting 100% of our donations right away. Sharing is easy, tracking donations and donors is straightforward. Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits. Pros Ability to collect donations FEE-FREE!!!!! Also, convenient payment options (so donors don't need a special app or account), easy to sign up, straightforward form creation, option to create multiple forms, and even more functionality that I haven't even explored yet. Cons Honestly I haven't encountered one yet. I would be interested to know if any donors have been opting to donate fees on top of their donations. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Zeffy PayPal/Venmo charge substantial fees at my expense and are difficult to set up. Givebutter seemed like, and probably is, a good option, but Zeffy seemed more straightforward to sign up, set up, and implement. Decided to give it a try and have been pleased. Review Source John W. Executive Pioneer Religious Institutions Used the software for: Less than 6 months ### "Zeffy is the best for nonprofits" September 27, 2023 5.0 Our experience thus far has been outstanding. We love the ease of using it, our donors love how easy it is to set up their donation, and customer support has been outstanding! Pros Besides being free, Zeffy has become an invaluable tool as it provides a way for our donors to give knowing that 100% of their donation will be received by our organization. Besides that, it is very user-friendly. Easy to set up and customer support is amazing! Cons The only thing that I wish could be modified is when funds are deposited once received. The donations are deposited weekly or monthly. I wish there was a way we could transfer the funds once they are given. Besides that, it is a great tool! Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Zeffy Zeffy has no fees; we receive 100% of our donor's gift Review Source SA Sheila A. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Most user-friendly platform ever!" July 12, 2024 5.0 I work in IT and have used many applications and platforms throughout my career and I've never been so impressed with a product like I have with Zeffy. Bravo to you for creating such an amazing tool that nonprofits can benefit from for years to come! Pros The entire process was so seamless and pain-free. I found the customization and branding super straight-forward and simple to follow. I will continue to use Zeffy for all our fundraising event needs! Cons Can't name a thing because the every feature Zeffy provided our organization was value-add from beginning to end. Reason for choosing Zeffy Event Brite charges way too much in fees!!! Review Source BS Brynne S. Community Engagement Coordinator Individual & Family Services Used the software for: Less than 6 months ### "USE ZEFFY IT'S WORTH IT!" October 29, 2023 4.0 Pros Zeffy is such a good option for nonprofits. It gives people the opportunity to put money back into their nonprofit, instead of to some large corporation that takes fees that are hurting nonprofits. Cons Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient. Reason for choosing Zeffy It was free and the system seemed to fit the needs of our company. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Zeffy cares about nonprofits and the system is used to better nonprofits and the way they are run. Review Source MD Mark D. Treasurer Accounting Used the software for: Less than 6 months ### "Most efficient value for non profits" October 23, 2023 5.0 It was easy to setup. Got up and running in two weeks compared with six months of Paypal. Pros Best value for the money as this has been recommended by other Toastmaster treasurers that used the application. Cons I would like a template where I can onboard a new member joining for the first time and I can simply enter the email address. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Zeffy Cost of the other products. I considered two others but they were subsiduaries of PayPal Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Cost was keep going up as far as merchant fees. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.