# Page 9 | Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Zeffy the right Fundraising solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/Zeffy/reviews --- Zeffy 4.8 (479) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Zeffy ## Showing most helpful reviews Showing 201-225 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Thomas G. Co-owner and Tech Support Individual & Family Services Used the software for: Less than 6 months ### "Zeffy saving donors and our charity money" November 15, 2023 5.0 Zeffy has been easy to setup, and has been easy for donors to use. However, it needs to add Zapier integration, so that I can add donor information to our mailing list and do other automations with a Zeffy donation as a trigger. Pros I like the simplicity of setup - not a lot of bells and whistles, but this makes event and form setup easy. Of course I like the "no fees" aspect - that's why we are using Zeffy. Cons On the forms for a donor, it's not clear exactly how to zero out the tip if that's what the donor wants. Also - lack of API support for Zapier, which we use extensively. This will definitely limit our ability to use Zeffy exclusively. Switched from [Givebutter](https://www.capterra.com/p/172048/Givebutter/) For our website donation form, we switched from GiveButter because we had too many donor comments/complaints about the fees. Review Source KT Kyle T. Program/Fundraising Coordinator Non-Profit Organization Management Used the software for: I used a free trial ### "Zeffy does the work for you" November 10, 2022 5.0 User friendly, easy to understand all the processes involved. I couldn't be happier. Pros All of it to be honest. It has taken a lot of work I would usually have to do myself and done it for me. Cons Nothing really comes to mind. It covered all the bases. Review Source RC Richard C. Pasteur principal Religious Institutions Used the software for: 2+ years ### "Parfait pour un organisme à but non lucratif comme une église" August 31, 2022 5.0 Nous sommes satisfaits autant de la fiabilité du système que du service. Nous avons économisé beaucoup d'argent depuis que nous utilisons cette plateforme. Pros Il est très facile de créer un nouveau formulaire de don en ligne ou de billeterie pour un événement et de l'intégrer à notre site web. Nos donnateurs se sont adaptés très rapidement et facilement à cet outil. Les donnateurs sont invités à verser un pourboire à Zeffy, ainsi aucun frais ne nous est chargé. Cons Nous souhaitons pouvoir donner accès à notre secrétaire aux rapports hebdomadaires de dons en mode "confidentialité", c'est-à-dire sans que les noms des donnateurs apparaissent, mais ce n'est pas possible. J'ai dû créer moi-même un rapport dans Excel qui compile automatiquement l'information reçue par courriel lorsqu'un don entre. Ce rapport est difficile à maintenir puisque le format des courriels change relativement souvent. Reason for choosing Zeffy Paypal est dispendieux et le service à la clientèle est très mauvais. Review Source JH Jim H. Marketing Board Chair Non-Profit Organization Management Used the software for: 6-12 months ### "Zeffy is the Real Deal - Drop GoFundMe - Go with Zeffy!" September 13, 2023 5.0 Pros The features and the zero transaction fees make the platform ideal for NPO's. It truly is more intuitive in design and features than any other offering. We have saved $1,000's in transaction fees for our organization. We even use the system for tickets for events. It wonderful. Cons Would be nice to have a messaging system to send updates out to donors who have donated via the system. Switched from [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) No Transaction Fees Review Source DG Danielle G. Responsable des bénévoles Non-Profit Organization Management Used the software for: 1-2 years ### "Services à la clientèle" January 11, 2024 5.0 Pros On peut rechercher des reçus dans le passé d'un donateur. On a la possibilité de l'aider à choisir la quantité de ses dons. On peut également les relancer par courriel pour une activité ou bien un moment précis dans le calendrier de l'importance des dons. Cons Au début, il faut savoir demander de l'aide quand on ne trouve pas ce que l'on chercher. Review Source FB Franz B. Coordonnateur administration et logistique Events Services Used the software for: 2+ years ### "Parfait à 99% ;-)" November 7, 2022 5.0 Zeffy nous permet de gérer les inscriptions à nos événements avec une facilité déconcertante. Le service clientèle est réactif et professionnel. Nous adorons et nous recommandons! Pros La gratuité. La connexion facile avec notre compte en banque via Stripe. La facilité d'utilisation. le nombre de formulaire illimité. Le service à la clientèle. TOUT! Cons La personnalisation des "billets électroniques" serait un gros plus. Avoir la possibilité de faire des billets électroniques pliables pour mettre dans des pochettes à cocarde. La stabilité sur Chrome, il faut parfois que je me mette en "navigation privée" pour une meilleure stabilité et rapidité. Reason for choosing Zeffy Zeffy est très facile d'utilisation et situé, comme notre organisme, au Québec. Un gros plus! Review Source MB Mark B. Director Education Management Used the software for: Less than 6 months ### "Best reduced fee option for Non-profits tickets" May 5, 2024 5.0 Great experience. We run a non-profit 501c3 organization and we needed a ticketing solution without a lot of fees. Zeffy provided the best solution for us. Pros Ease of use and customer support.I asked 3 questions which were promptly answered within 48 hrs. Cons Lack email customerization. Would like ability to customize the colors of the emails and receipts so they reflect our organization. Review Source MN Michele N. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "GREAT PRODUCT" April 2, 2021 5.0 My overall experience has been very positive. I highly recommend them. Do not be afraid. Pros I like the fact that it is free, that when someone donates it is the full amount we receive. It is extremely simple and easy to use. Which is great when the organization is not a big one. This kind of system is perfect for a smaller organization like ours. It's not complicated and it is user friendly and it does whatever we need. I love the fact that those in charge of SimplyK are easy to connect with. They are always helpful and wiling to walk you through whatever problem you have and they are very quick at fixing problems if any. They can be trusted. They are always willing to try and grow new ways of offering the service. Cons It will be a great benefit if eventually they are approved in other provinces to manage raffle tickets online. Otherwise, I don't have anything to criticize them about. They are still growing and they have been willing to adapt and modify as needed. Reason for choosing Zeffy Yes, And I am extremely happy I chose SimplyK over that alternative. Could not have made a better decision. Review Source Response from Zeffy April 8, 2021 Thank you so much for the glowing review! DC Danielle C. President, Lacrosse Booster Board of Directors Sports Used the software for: I used a free trial ### "Zeffy was perfect for our high school sports team fundraiser!" October 3, 2023 5.0 Fantastic! Made our sports team raffle fundraiser so much easier to manage. We are planning other fundraisers in the future and I can't wait to check out other options in the system. Pros 1\. Free, easy to use, intuitive. 2. We don't have to touch any payments. Proceeds come to us automatically.3. Raffle tickets and receipts were issued automatically making the donor experience positive.4. Customizable allowing us to use our logo and capture information relevant to our team.5. Data export helps players and parents keep track of donors. Cons My only wish is that Zeffy had a way to actually select our raffle winners. We will have to do this using a random number generator instead. Reason for choosing Zeffy We only looked at Zeffy. Review Source AH Arooj H. Coordinator, Fundraising & Special Events Fund-Raising Used the software for: 6-12 months ### "Great product that saves money" April 1, 2021 4.0 Using Simplyk has been a great experience, especially in saving us money but also in providing us with a great platform to do our fundraising. Their customer service team is one of the best I've ever dealt with, and I really appreciate having an account manager I can go to for assistance who is very quick to respond and do all they can to help us. Pros The biggest selling feature of Simplyk for non-profits is that they cover the costs of all credit card transaction fees, which saves us a lot of money. On the user end, it's a very clean-looking website, and fairly simple to use. On the back end, setting up ticket pages and campaigns is straightforward and pulling reports is not very complicated. Integrating with Stripe was quick and easy - our accountant loves it! Cons Since Simplyk seems to be a newer software, it is still missing some features that would be great to have and it's sometimes not as robust as we would like. It does not allow users (for us, people who are fundraising on our behalf) to be able to send emails to their sponsors in order to thank them for their donations. It would be nice to have more administrator control as well - there are some things I need to email to Simplyk team to do for me because I can't do them myself. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Save money on transaction fees, have a better user-end experience Review Source Response from Zeffy April 7, 2021 Thank you so much for your great review! We are always working on adding new features and are going to be adding some of the features you mentioned very soon. Thanks again, the Simplyk team ML Maylyssa L. Secrétaire Education Management Used the software for: Less than 6 months ### "Fantastique!" May 26, 2023 5.0 Pros Zeffy est une entreprise québécoise. Il est facile d'avoir des suivis avec l'équipe. Des formations sont offertes, mais le logiciel est très simple à utiliser. C'est parfait pour un OBNL et un organisme de charité, car nous économisons énormément sur les frais de transaction qui sont généralement de 2,9% avec les autres plateformes. De plus, nous pouvons configurer la transmission des reçus automatiquement. Cela permet d'économiser beaucoup de temps. Cons Pas pour l'instant. C'est vraiment facile de s'y retrouver et c'est complet comme logiciel. Reason for choosing Zeffy La communication est difficile avec PayPal versus Zeffy qui a des employés au Québec. Review Source DB David B. Treasuer Non-Profit Organization Management Used the software for: Less than 6 months ### "Glad we found it" April 3, 2024 4.0 Pros Ease of use, simple to set up and deploy. Having a platform that includes peer to peer fundraising was key to our selection. Cons Customer (Donor) Relationship Management needs improvement. It's very basic and you're not currently able to link/collapse duplicate customers because email is the primary identifier. Unfortunately, many people have multiple email addresses. It would also be nice to have the ability to link contacts that are part of the same household. Review Source AW Amy W. Finance and Fundraising Director Civic & Social Organization Used the software for: Less than 6 months ### "Zeffy for the Win" November 17, 2023 5.0 We are a raving fan of Zeffy. We can't say enough good things about the easy of implementation and from the customer standpoint your transaction is complete and processed within minutes. The new app feature that allows you to scan credit cards on the spot was a huge help during our recent fundraiser. Pros I love the ease of use. Setting up and implementing new forms is done in minutes. Finding Zeffy is the best thing that happened to our nonprofit. Cons Honestly nothing. We haven't had any issues with Zeffy. We love every aspect of it. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing Zeffy Zeffy is free while each of the other systems had a high monthly cost. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) We switched because Zeffy has no fees. This has made a huge impact in the number of donations we have received. Review Source ND Nicole D. Directrice Education Management Used the software for: 1-2 years ### "Simple yet surprisingly extensive " June 29, 2022 5.0 User friendly and efficient Pros Very user friendly, reliable. Excellent customer service. Always available. Cons Still learning more about all the available options Reason for choosing Zeffy I felt Zeffy met our basic needs. Not as extensive as Blackbaud products but a great alternative for smaller organisations. Switched from [Inline Manual](https://www.capterra.com/p/144653/Inline-Manual/) Cost and process efficiency Review Source KN Karl N. Chief Executive Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "It is the change to nonprofit industry" September 2, 2023 5.0 Easy, easy free with robust options. Pros You cannot find any app that will wave all the fees for you. Zeffy is the change we all needed. Cons The loading of the fundraising page may take time but it will improve hopefully soon. Switched from [Donorbox](https://www.capterra.com/p/156860/Donorbox/) Donor box keeps raising prices and very antiquated interface. Review Source SL Suzanne L. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Non-profit enjoys no fees for credit card processing and more" April 26, 2021 5.0 Simplyk has been fabulous for our organization. It has decreased our processing fees significantly and has a very kind dedicated team at the ready to support and trouble shoot. Pros I love that it's completely FREE!! I like the simplicity of uploading "events" for sale and the ease of making changes to them. I look forward to using SimplyK for connecting with volunteers and learning and growing with them as they offer more functionality. Cons I hope that some day users/customers could purchase more than one different event at a time and register as a member so they don't need to enter all of their information every time they make a purchase. I also am looking forward to a better description on credit card statements as well as better options for the donation made to SimplyK - right now it is so high that many confuse it with a tax and some do rarely choose not to donate at all as a result. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) These were both very expensive when margins are already very slim operating a non-profit. Review Source EB Erin B. Director E-Learning Used the software for: 6-12 months ### "Zeffy is the best for non-profit donation processing" October 1, 2023 5.0 we are a non profit that accepts donations with credit cards and Zeffy has helped us immensely. Pros Zeffy is our go to credit card processor for special events and donations saving us from high processing fees. Cons Some event planning offer ability to share on social media. Reason for choosing Zeffy other credit card processing is expensive Review Source CM Chriss M. CEO Performing Arts Used the software for: Less than 6 months ### "Great Budget Friendly System" November 11, 2022 4.0 Overall, Zeffy is a great platform to use. It is simple, easy, and no hassle. Pros Zeffy is free, with the option to donate, which makes it a great option for new nonprofits, or those with a low budget. It is easy to set up ticketing pages for events, as well as donation pages for supporters. Cons The only drawbacks I have seen so far are the conformation page that the patrons receive after purchasing tickets is difficult to read, and for those who are not used to buying with Zeffy, there is a pretty high automatic suggested donation to the platform, which for those who cannot afford it, is not straightforward on how to decline the donation to Zeffy. Reason for choosing Zeffy Zeffy is the free, and still easy to use alternative to other products. Review Source JD Jennifer D. Executive assistant Religious Institutions Used the software for: 1-2 years ### "Highly Recommended" September 1, 2023 5.0 Pros The platform is easy to use and set up. The payment system facilitates accounting and has easy tracking. Reimbursements and special discounts are easy to apply. Has a bilingual system (French and English), which is fantastic! Cons I have no suggestions to make and have no cons that I can think of. Reason for choosing Zeffy Zeffy was recommended to us by one of our partners. Review Source CK Catie K. Board Secretary Civic & Social Organization Used the software for: Less than 6 months ### "Perfect for a low-use Senior Center" October 25, 2023 5.0 I am so grateful we found this product! It is just what we needed. Pros Our small-town Senior Center base basically disappeared during Covid. We are struggling to rebuild our membership. Many of our older population are not computer savvy, so we needed something simple to use and that we could easily add off-line (cash) payments to for tracking purposes. Zeffy suits us perfectly. Cons I cannot get images to load no matter what size or shape they are. Customer Support has been great about getting them to load for me, but I hate to keep bugging them, and I'm not sure why I can't get it to work. Plus telling me what pixel sizes is not helpful for a non-graphic person :\\ Reason for choosing Zeffy Cost. Review Source SF Steve F. Executive Director Religious Institutions Used the software for: 6-12 months ### "Very Pleased " November 8, 2022 5.0 We have not had any problems yet so I have nothing Pros Online giving was easy to begin for our non profit and the process has been smooth, all for no cost to our non profit. Thank you Zeffy Cons I have nothing more to add at this point Reason for choosing Zeffy The person who was helping us researched quite a few options and was thrilled to find Zeffy. It has been easy to begin to use, process well, and to track donations Review Source AB Audrée B. Sustainability Project Manager Fine Art Used the software for: 6-12 months ### "Great platform for managing donation and fundraising." July 26, 2023 5.0 Great platform to manage donors, for online donations, and to organize a fundraising event through the ticketing app. Pros The fact that there are no transaction fees was a big plus for our nonprofit, and the platform is very easy to use. Cons Automated email received about traffic activity and suggestions to reach ou to donors. Alternatives considered [Veevart](https://www.capterra.com/p/155877/Veevart/) Reason for choosing Zeffy Ease of use, popularity among other nonprofits, museums and organizations in the cultural sector, bilingual application, potential of exploring membership programs... Switched from [CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/) To reduce the transaction fees Review Source KL Kelly L. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "SimplyK - a great Fundraising Platform" April 9, 2021 4.0 I've had a very positive experience thus far with SimplyK. They have a great team who respond to questions in a timely manner and they continue to work on improvements to the platform. Pros SimplyK is a free platform where 100% of the donors funds stays with the charity. As a small charity, that means a lot to us and it was the reason we decided to give it a try. It's easy for donors to use, fairly simple to set it up and offers various options including peer-to-peer and ticketing. Cons SimplyK has made many improvements this past year. As a user of other peer-to-peer platforms, there are some things they can do to improve it for the user during setup. I believe they will make further adjustments and am pleased with their response to my recommendations. Reason for choosing Zeffy Our agency wanted to give the platform a try and the decision was made as there are no fees withheld from donations. Most other platforms retain about 5% and SimplyK give back 100% of all donations to charities. Review Source LB Lisane B. Direction Health, Wellness and Fitness Used the software for: Less than 6 months ### "Facile d'utilisation" August 11, 2023 5.0 Ça ne fait pas longtemps que je l'utilise, je découvre encore des fonctions qui peuvent m'être utiles. Je n'ai que des bons mots pour Zeffy. Mes membres trouvent l'utilisation facile aussi. Pros Le site est très convivial. En peu de temps, mon compte était créé. Les fonctions sont faciles à enregistrer et permettent de recevoir les dons ainsi que vendre les articles promotionnels tout au même endroit. Après une heure d'utilisation, je déposais déjà sur mon site Internet le lien pour récolter les dons et tout était pré-enregistré pour émettre un reçu de bienfaisance en plus. Tout ce que cherchais était clé en main: gestion des dons, remerciement des donateurs, émission de reçus, comment mettre sur mon site Internet, vente de produits promotionnel, inscriptions automatisées... Cons Certains de mes membres n'ont pas compris que le montant supplémentaire sur la facture n'était pas des taxes mais bien un don à la plateforme. Reason for choosing Zeffy Parce que d'autres organismes de bienfaisance l'utilisaient et m'en avaient parlé positivement. Review Source CP Claire P. Responsable communications et marketing Museums and Institutions Used the software for: 2+ years ### "Zeffy, un outil indispensable pour un OBNL!" October 20, 2022 4.0 Cela me permet de recueillir des dons pour notre Fondation très facilement ainsi que de faire une billetterie pour nos activités culturelles. Le tout avec beaucoup de facilité. Pros La fonction pour recueillir des donsL'inscription à des activités offertes au MuséeLa possibilité de personnaliser nos formulairesLa gratuité de la plateformeLe virement d'argent via Stripe Cons Impossibilité de faire une billetterie qui tiendrait compte d'un tarif familial dans le calcul de places disponibles pour une activitéLe fait de ne pas pouvoir personnaliser l'URL du lien pour un formulaire. Ne serait-ce que la fin du lien. Exemple: www.zeffy.com/billetterie/Encan-de-vins-musee-pop Reason for choosing Zeffy Gratuité Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.