# Zeffy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zeffy the right Fundraising solution for you? Explore 482 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/220131/zeffy/reviews --- Zeffy 4.8 (482) [View alternatives](https://www.capterra.com/p/220131/Zeffy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Zeffy Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews NS Nicole S COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of multiple systems!“ May 22, 2026 PR PATRICIA R VP, Board of DirectorsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “For example, I needed to reorder my contacts alphabetically and I was unable to do so.“ January 10, 2026 MK Mike K TreasurerCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received through Zeffy so my list is complete with ALL donors. “ September 25, 2025 BC Bill C PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Some features are not as customizable as we would like - specifically, the inability to customize membership cards.“ March 15, 2025 DAVID C ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month!“ January 29, 2026 TW Thomas W Co-FounderNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different payment methods it takes different amounts of time to "clear" and be delivered into our account.“ April 19, 2025 AY Angélique Y Cheif Operations OfficerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit keeps every penny contributed, or their powerful fundraising tools, Zeffy has transformed how we accept and process donations.“ August 9, 2025 Sharon J TreasurerNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “The check out process gets a little confusing when zeffy pops in the option to pay zeffy. “ October 1, 2025 ## Showing most helpful reviews Showing 1-25 of 482 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DAVID C. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Saving Time and Money" January 29, 2026 5.0 Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the administration. Previously, we used Mailchimp for email campaigns, Events for event booking and guided tours and separate fundraising platforms. All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each year is enough to pay the feed bill for entire month! Oh! Did I mention it is absolutely free to use? Pros Zeffy is constantly improving, updating and enhancing the tools and the support team actually listens to requests and implements new features all the time. There has never been an issue with the finance aspect and The Llama Sanctuary can count on receiving a payout, on the dot, every week. Cons At the moment, Zeffy lacks some of the refinements and tools that bespoke email platforms, event organisers and online stores can offer. The email creation element is still a bit crude and clunky and site navigation can be counter-intuitive (to me at least). Switched from [FundRazr](https://www.capterra.com/p/175246/FundRazr/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Fees and ease of having everything under one roof! Review Source JB Jessie B. Artistic and Executive Director Performing Arts Used the software for: 1-2 years ### "All that for free?!" November 12, 2025 4.0 I’ve had a great experience switching to Zeffy and look forward to seeing what cool, free features they add next! Pros The fact that this product is free to use is incredible. Being able to process payments online so seamlessly without being charged an arm and a leg (in fact without being charged a cent!) is a fundraising game changer for small non-profits like ours! The interface is very user friendly, intuitive even, and extracting data from campaigns is quick and easy. With their new POS app that can be downloaded onto any phone, they’ve saved us the need to purchase a square reader: staff and volunteers can just download the app and begin scanning tickets or taking donations! Cons The product is still new so it doesn’t have quite as many features as other similar products. However, they are highly responsive to customer feedback and constantly adding new features to meet the evolving needs of the non-profit community. Switched from [Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)[Wix Payments](https://www.capterra.com/p/10030701/Wix-Payments/) We found the fees for processing payments too high. Review Source AO Adam O. Not Applicable Non-Profit Organization Management Used the software for: Less than 6 months ### "Seasoned IT support ... It's good, it could be way better (but it's free)" November 12, 2024 3.0 It's been good, a bit questionable when starting our first auction ... too many unknowns that we just had to figure out. Pros Fairly intuitive to get running, easy to maintain and update, FAQ and online support (if you can get them) Cons Help documents, questionable reporting, 15+min delay in close of auctions. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy FREE ... our organization is tiny compared to most and we don't have the funds to support anything but what the organization is for Review Source TT Tara T. Operations Manager Entertainment Used the software for: Less than 6 months ### "Incredible service for zero dollars" March 31, 2026 5.0 Zeffy is easy, effective, and excellent. It's a relief to be out from under the clunky and exorbitantly priced Eventbrite. Pros It's very simple to use, the interface is elegant, and the export options are excellent. With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian. Cons The automatic addition of a Zeffy donation is something it feels necessary to warn buyers about, but we haven't had any complaints. And the character cap on titles is a bit of a challenge for getting all the pertinent info in the bold type. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite is clunky, expensive, and American. BOO! Review Source SB Sara B. Chair, Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Makes Business Easier-Thank you!" September 17, 2025 5.0 Zeffy has allowed me to free up cognitive bandwidth by automating things like tax receipts, donation deposits, closing sales and scheduling other features. Those little things matter! I love the CRM-like features that assist with communications. I love that I can do so much in one place, within one system. I would pay for a for-profit version of this same system, and I'm actively seeking a close alternative for for-profits. Pros Everything in one place: donor information, financial information, fundraising & email campaign management. I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts. The CRM -like features make it easy to segment audiences for communications, and makes smart recommendations. I love that I was given an unsolicited website overview for how to maximize Zeffy's platform. That's initiative! All this and the help center is good too! Easy to use & Free! Cons Sometimes I wish there was a little bit more design/editing access for campaign tools, but this is minor. Mostly, I love this platform! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because Zeffy allowed us to take payments, track and manage our events, did not take any of the donation and automatically transferred the money for us. With Paypal, we literally have to go initiate a transfer. I set up Zeffy for the event management features, but found it does so much more and I love it. The CRM features are a huge plus Review Source VR Verified Reviewer Founder Religious Institutions Used the software for: Less than 6 months ### "Great Way to Fundraise!" August 18, 2025 5.0 Fast, User Friendly, Up To Date Technology! From setting up the account to getting my 1st deposit, everything was SEEMLESS! Pros Ease of use, affordability being that we are a non-profit. I also like that I could personalize my look and feel to my audience! Cons None that I can think of! But if I had to say something maybe the amount of days it takes to get money, But it's not Horrible! Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Zeffy Overall fees and options to pass on cost to the donor. Review Source TT Todd T. Field Director Non-Profit Organization Management Used the software for: 6-12 months ### "Field Director" March 16, 2026 5.0 10/10! Great support team! Ran some money through this program and it’s easy to keep track of it all! Pros The simplistically of the whole program! Customers find it very simple to navigate and sign up for a fundraising event through Zeffy! Cons How much customization you can do on the front side (on what the customer sees). Other than that that would be the only Con of Zeffy Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google forms (payable forms) is way to complicated Review Source JP Jillian P. Executive Director Museums and Institutions Used the software for: Less than 6 months ### "100% would recommend" April 2, 2026 5.0 Pros My organization has been using Zeffy for just over a month--it has been a very positive experience. It is easy to use, even for staff who aren't so familiar with web platforms, has saved us a non-insignificant amount of money on processing fees, and we are now able to add donation appeals to event registration, which has brought in revenue we would have otherwise missed out on. And all for free. I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost. Cons More filtered report options would improve the user experience, for example filtering donations out of event registrations. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Administrative/credit card processing fees and ease of use. Review Source DC Donna C. Founder Civic & Social Organization Used the software for: 6-12 months ### "We are so happy we found Zeffy!" September 18, 2025 5.0 It has been great. The few times I did need help I was able to get that from the help center and even then someone from Zeffy followed up with an email to make sure I got everything I needed. I also really like the tax exempt forms which are automatically created when our supporters donate. Pros Zeffy is free, so that is the first thing. The platform is very user-friendly and anything I did not understand I could get guidance from the help or online chat. I also really like the ability to accept electronic payments with ease, the ease of creating campaigns and it really provides a very professional look for our organization. Cons I can't think of anything that I currently do not like. Zeffy has given us the opportunity to have 100% of our donations go directly to us and the customer has the choice to provide a "tip", which is how Zeffy makes a profit. It is a "win, win". Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Zeffy We still utilize PayPal, but sparingly because there is a fee even for non-profits for credit card payments. Review Source Michael R. Board Chair Museums and Institutions Used the software for: Less than 6 months ### "Drop Bloomerang and Switch to Zeffy!" December 11, 2025 5.0 Customer service is responsive and excellent! Whenever a problem arises, and that's rare, the customer service team is available and responds quickly and expertly. Pros Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting out newsletters! Cons No complaints, I love every aspect of this working with Zeffy! It's free, it's easy, and all aspects of the product are highly professional! Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Cost for Bloomerang was outrageous! We could no longer afford it. Review Source AM Andrea M. Treasurer, Fundraising Chair, Board Member Music Used the software for: 1-2 years ### "A game changer for a small nonprofit, and FREE" September 10, 2025 5.0 It's been wonderful. A game changer for our little volunteer-run nonprofit, with managed a email list, suggestions about how to write emails, and did I say no credit card processing fees? Pros No credit card processing fees! So, FREE! Good training for initial setup, and more advanced training as we get experience. Cons There's not much bad to report. When I try to do an email campaign I still don't know how to get all of our donors on it, especially the ones that didn't come through Zeffy. Also since we only have one event a year, the card processing on my phone had to be relearned. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Zeffy does not charge credit card processing fees to us. Review Source PR PATRICIA R. VP, Board of Directors Non-Profit Organization Management Used the software for: Less than 6 months ### "Love Zeffy & highly recommend it!" January 10, 2026 5.0 Very positive. I can actually use Zeffy (and I couldn't say that about the last product). It was relatively easy to set up. It took me days to set up the last donor database product. With Zeffy, it took an hour or two. Pros 1\. It is easy to use!!!! I am not a web developer. The last donor database product we had (AND paid for!) was difficult and frustrating to use. This is customer friendly, even for those who aren't familiar with these kinds of products. 2. It's free! 3. I believe the support is AI driven. Every time I have needed support, I had to believe I was "speaking" with a live human. It's that good. I always get the support I need in a timely fashion. That is SO important. Cons It's not that flexible. For example, I needed to reorder my contacts alphabetically and I was unable to do so. Switched from [Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/) Unhappy with Bloomerang functionality and the cost. Review Source SJ Sumita J. President Non-Profit Organization Management Used the software for: 1-2 years ### "Truly free and mostly beautiful platform" January 24, 2025 5.0 It's truly free. It's scrappy, efficient, yet still looks pretty (enough) for newsletters and donation pages. The "thank you" personalization is a nice touch. Also love the "make this donation in honor of" feature. Maybe make that a bit more prominent? Pros It's truly free. That is rare since there always seem to be hidden costs. Other platforms like Give Butter deduct Stripe transaction fees or allow the donor to cover those. Zeffy covers them for nonprofits and gives donors an option to support Zeffy, but they aren't forced to and no one loses. Nonprofits get the full donation amount, no strings attached. Cons The email distro template could be improved. The donate button colors are always off in preview and test emails. Also, there's no way to hyperlink photos, only text-based links are allowed. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Zeffy Zeffy is actually free. Give Butter is not. They deduct cc processing fees. Give Lively requires you to have a Stripe account. Go fund me is not just for nonprofits so there's a lotta clutter and they deduct their own platform fees. Review Source JS Jessi S. Executive Director Civic & Social Organization Used the software for: 6-12 months ### "Zeffy has changed the game for our small non-profit!" May 6, 2025 4.0 Using Zeffy has taking our organization's fundraising and outreach to new levels! It's fantastic, easy to use and the fact that it's FREE is amazing! Pros It's free to us as a nonprofit. It allows us to use a database AND process donations AND send emails all in one place. Cons I'd like to see more database options built in to merge households, pull more specific reports and automatically tag people depending on how they get added. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Zeffy Because it's FREE for us to use! I also really liked the email function, forms and that there was an auction option. Review Source AM Amy M. Marketing and Communications Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Loving Zeffy!" September 9, 2025 5.0 So far, we've only used the donation function which was so easy to integrate to our website and social media. We are gearing up for our fundraising event season and will be using the Event function next. Pros Saving on the costly fees was what brought us to Zeffy from other platforms. We are still exploring all the functions that Zeffy has to offer - all of which covers our needs. We love it is all contained in one easy to use space. Thanks Zeffy!! Cons I haven't encountered any cons yet. But if I have any issues, I know Zeffy is there for support. It has been an easy and pleasant experience so far. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Fees were high on our fundraising events. Our donors complained and preferred to wait until events to pay directly. While we could do this, it created more work, and was harder to predict attendance and ticket sales prior. Review Source AK Arthur K. Finance Director Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use and Flexible platform" September 12, 2025 5.0 It took a little investigation to find out if it was for real or a scam. The person who recommended it to us told us how successful it had been for them. Pros It is an easy to use platform that is very flexible. We have made our non-profit fundraising process a lot easier to set up and receive contributions. Cons It does not set itself up. We have to think about what we are doing. Maybe someday AI will read our mind. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square was hard to use and the report features were not friendly. When my boss would ask what's the status it would take 10 minutes to get an answer. Review Source MV Michael V. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "The best for nonprofits" September 10, 2025 5.0 Pros What I liked most about Zeffy is that it’s truly donor-friendly. There are no hidden fees, which means 100% of donations go directly to support our mission. The platform is also very easy to use, both for our organization and for supporters, with simple setup, customizable event and donation pages, and clear reporting. It gives us the flexibility to run campaigns, sell tickets, and manage fundraising all in one place without sacrificing transparency. Cons I honestly did not encounter any issues while using Zeffy. From setup to implementation, the platform was smooth, user-friendly, and reliable. The features worked as expected, and I appreciated that there were no hidden fees, which allowed all contributions to directly support our mission. The donation and event management tools were intuitive, and both our organization and our supporters found the process simple and efficient. Because of this, I don’t have any negatives to report. My overall experience was very positive, and I would certainly recommend Zeffy to other nonprofits looking for a cost-effective fundraising solution. Switched from [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Ticket Tailor was too expensive and more difficult to set up. Review Source TW Thomas W. Co-Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Small Non-Profit gains $500 on our First Try with Zeffy" April 19, 2025 5.0 I looked online for a "free" online auction site and found several options. I tried several of them and Zeffy seemed the easiest and more straight forward. I started uploading the items I had for my auction within minutes and in about an hour I had more than 20 items loaded with descriptions and photos. My auction was ready to launch in very little time. We launched the auction and made over $500 on our first try which was encouraging. We will do this again in the future. Pros The user interface is really intuitive and an auction is very easy to set up. Of course, the fact that the product is free is a big draw as well. Cons I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different payment methods it takes different amounts of time to "clear" and be delivered into our account. Not a big deal but it wasn't completely clear at first. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zeffy I found it the most easy to use and it's free, so I had nothing to lose. I was pleasantly surprised at how easy and functional it is. Review Source JT Jennifer T. Financial Secretary Education Management Used the software for: Less than 6 months ### "Excellent platform for non-profits, excellent customer support!" October 20, 2024 5.0 It really has been so amazing. I am new to our school's PTA and I took on the task of setting up a new payment platform for our fundraising because the one we used in the past had very high fees. I feel so happy I stumbled across Zeffy because they helped make what I thought would be a confusing and difficult task into something so easy and really beneficial to our school. Pros The forms are very easy to use and worked perfectly for our fundraising event. We are using a combination of ticketed event forms and donation forms. I love that they have options for automatic tax receipts, thank you emails, reminder emails, the ability to add and even require short answer questions with specific purchases, and options to add notes to any order. I also love the data we can export to excel - specifically the weekly payout details and all the information for each purchase. I also like that we have the ability to scan e-tickets for check in! Customer service has also been so helpful and friendly. I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my interactions have really helped me feel confident about my choice in Zeffy. Cons I have not come across any problems with using Zeffy for our event! Switched from [Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/) The fees were too high and the free version was a little cumbersome to use for purchases on the day of the event. Review Source LS Leonard S. Chief Warden Non-Profit Organization Management Used the software for: Less than 6 months ### "The best fundraising/sales platform out there. Period." September 10, 2025 5.0 Positive, fulfilling, no worries, I know they have my back. Very responsive, almost in real time, which is unheard of these days. Pros Zeffy has a lot going for it. The platform is robust, easy to navigate, and full of excellent features. New donations/sales are reported as they occur, a summary of new transactions is provided weekly along with all transactions to date, and a deposit notice is also provided weekly. Communications are terrific, with a live human response usually within an hour or two. And any suggestions I have made to improve the experience have been accepted quickly and sent to the creative department. Cons I can't think of anything, which even amazes me. Zeffy understands their customers and customer service better than any organization I have dealt with in years. Review Source DV Don V. Secretary Non-Profit Organization Management Used the software for: 6-12 months ### "Great platform for organizing and running fundraising events." September 10, 2025 5.0 Very Positive. Great communication and excellent reports make using Zeffy for our fundraisers a pleasure. Pros Ease of use and professional options offered. Setting up the fundraising campaigns is easy and you are walked through each step in detail by the easy to understand prompts. Cons Can't think of a thing. The communication as each payment is made is outstanding and timely. The information is always 100% accurate and takes the guessing out of where the campaign is in terms of it's overall goals. Review Source NS Nicole S. Lead Office Administrator Education Management Used the software for: 1-2 years ### "Incredible free fundraising tool for non-profits" April 16, 2025 5.0 Zeffy helped us streamline specifically our fundraising events with one link and one payment method. We use it for events that involve the broader community, not just our school families who can pay in a variety of ways. Pros The ease of setting up new fundraising events. It's extremely simple to use. Cons The new navigation mode takes some getting used to, I liked it better before when it was simpler (not as many screens) Review Source BD Bill D. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Best FREE software for Non-Profits" September 11, 2025 5.0 We set up an online donation system that rocks, is super easy and effective. We also are doing online registrations for our annual reunion for the first time ever. Pros Very easy to learn and get set up and simple to modify. I love the ability to download data and use it any way you wish. Value for the money just can't be beat anywhere. There is nothing like this available elsewhere. Cons Some things are NOT customizeable, such as the E-Ticket, some of the field names, and some of the ways they ask for data Review Source KC Karen C. Volunteer Education Management Used the software for: 1-2 years ### "GREAT product" September 11, 2025 5.0 GREAT experience and easy to use. We absolutely LOVE Zeffy. It has made our fundraising efforts much simpler. Thrilled to see that the tap to pay option works this year as well. In a world where people rarely carry cash, Zeffy is easy to use and the fact that there are no fees is AMAZING! Pros QR codes and tap to pay are the BEST. I also love that it makes a check in list for me for my events. Cons My only issue is that if your customers don't read correctly, they accidently pay the fee or complain that there is a fee. Review Source PP Peggy P. Production co-ordinator Events Services Used the software for: 1-2 years ### "Zeffy is best" September 10, 2025 5.0 Too a while to learn but once learnt it is really easy to navigate, although as we only use this twice a yar i tend to forget some things. Pros Reasonably easy to follow. Love he pre- set emails , sending emails to all members after sales start Cons Cannot set a date for when ticket sales will start and difficult to find writen instructions on certain things, cannot speak to a real live person Review Source Similar Products Featured ## Related categories [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.