# Trust Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Trust Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/220142/Trust --- # Trust Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Trust ## What is Trust? Trust is an all-in-one video testimonial software that allows businesses to easily collect, manage, and display authentic customer feedback. Trust's features smart online forms, an in-app video editor, built-in speech-to-text for automatic transcription and subtitles, and customizable widgets to showcase verified reviews on your website. ## What is Trust used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Trust?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://usetrust.io&name=Trust) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trust 4.8 (11) VS. [### Partenero](https://www.capterra.com/p/10002216/Partenero/) [5.0 (2)](https://www.capterra.com/p/10002216/Partenero/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 5.0 (2) Value For Money 5.0 (11) Value For Money 5.0 (2) Customer Service 4.8 (11) Customer Service 5.0 (2) ## Trust alternatives [Geedesk](https://www.capterra.com/p/191863/Geedesk/) [0.0](https://www.capterra.com/p/191863/Geedesk/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191863/Geedesk/) [Feedback Survey Kiosk](https://www.capterra.com/p/186243/Feedback-Survey-Kiosk/) [0.0](https://www.capterra.com/p/186243/Feedback-Survey-Kiosk/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186243/Feedback-Survey-Kiosk/) [MASSIVE](https://www.capterra.com/p/206219/MASSIVE/) [5.0 (1)](https://www.capterra.com/p/206219/MASSIVE/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206219/MASSIVE/) [Suggestar](https://www.capterra.com/p/135096/Suggestar/) [3.7 (3)](https://www.capterra.com/p/135096/Suggestar/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135096/Suggestar/) ## FAQs about Trust Overview ### Which roles and teams benefit most from Trust? Trust is most used by business leaders, founders, and owners who need clear oversight of customer trust, reputation, and growth performance. Marketing teams, including digital marketers and search advertising managers, use it to strengthen brand credibility, optimize campaigns, and support conversion-focused decision-making across customer acquisition workflows. Answer based on 11 reviews Overview ### What company size and specific industries is Trust built for? Trust is designed for small to midsize businesses, along with consultants, coaches, online course creators, and SaaS companies. It fits organizations that need a tool suited to service-based businesses, digital education providers, and software firms operating at a smaller or growing scale. Features and Usability ### What are the key features of Trust? Trust offers widgets as its core feature, allowing the product to display interactive elements within a website or application. The catalog lists widgets as the primary capability, with no additional feature categories provided. Getting Started and Support ### What training and onboarding options does Trust offer? Trust provides documentation for teams that need written reference material during setup and early use. This format supports self-paced review of product details, step-by-step instructions, and feature explanations that users can consult as needed while getting started. Getting Started and Support ### What customer support options does Trust offer? Trust provides a FAQ/forum and a knowledge base for customer support. These self-service channels let users find answers and guidance on their own. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be confirmed from user reports. ## Pricing Value for money 5.0 (11) Value for money 5.0 (11) 5.0 Based on 11 reviews ## Support, customer service and training options Customer Service 4.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (11) 4.8 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 11 reviews Filter by rating 5(9) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Carlos U. Digital Marketer Marketing and Advertising ### "Beautiful & Authentic Reviews and Testimonials for Service Based Websites " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2021 It's easy to implement and makes any website look more convincing and legitimate. Pros It looks beautiful on websites, and this is as legit as you can get because reviewers can attach their social profiles to their reviews. Cons The trust icon at the side of the website is too big, especially on mobile devices. Alternatives considered [Endorsal](https://www.capterra.com/p/193044/Endorsal/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS William S. Owner Marketing and Advertising ### "Easy to use but still fully featured" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 4, 2021 Pros Ease of use and multitude of display options Cons It seems complicated but it's not. Just lots of options so it seems like it will take ages to master. It's actually simple to master and to put to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Peter Bachmann D. Owner Design ### "Reviews are are great way of getting trust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2021 Pros Im exited to start collecting reviews form cosumters using Trust, I havent been very good at asking costumers for reviews, but now I have Trust to make it easier to collect and display reviews! Cons I would like to be able to also display reviews from other plaes like google reviews etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Bhupinder K. Founder Information Technology and Services ### "All-In-One Review & Video Testimonial App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2021 Support is very important, you don't want to be waiting for hours for a response. I found the support provided by Trust was prompt and relevant, the support team were knowledgeable and the resolution was on point. They actually encourage feedback and listen to user suggestions, which is great! Pros Trust combines gathering reviews and video testimonials in one platform, which is rare. I found the ability to showcase 'social proof' in elegant widgets and website very useful. All of which can be branded to your website colors. The setup and upload of reviews and videos was easy and the video play is very fast. Cons The UI is clean and functional but could be a little more intuitive. There a few must have integration which are not available yet but are coming very soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Vivek K. Lead Practitioner - EduTech, Research and Consulting E-Learning ### "Great platform to gather testimonials and ratings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2021 I am using this software to create Trust among my customers. It is a great platform which is easy to integrate in your existing workflow Pros It is a great solution. User interface is intuitive, and it does exactly what it says. You can also publish testimonials on specific pages of your website, which suits me. Once integration to all external services like Zapier and others is up and running, this platform becomes best in its chosen field. Trust also has options you could want for displaying your reviews and testimonials the way you like. Product integration works seamlessly with your website without impacting its speed. They have an excellent support service as well. Cons I think this product is already pretty good, and there is nothing to dislike in particular. Trust is already are building Zapier integration, so that part is also taken care of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Greg C. MD Real Estate ### "Video Reviews and Testimonials" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 The team behind it is very active, support is great and is made the process of collecting reviews easier Pros It is very easy to setup and start using, has a clean dashboard UI/UX well thought out. The ability to capture video testimonials and display via a landing page and widgets is great Cons Hopefully I will be able to add pre-recorded questions of myself asking interview styled questions/Prompts, the app pauses and interviewee (person providing review) answers on video! The Survey form UI could be improved and the widgets could also do with some updating Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hachim B. SEA Manager Marketing and Advertising ### "Very great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2021 Pros It is incredibly good at what it does, and it is already better and easier to use than many of the Wordpress plugins that claim to handle and display reviews. Cons The ability to display reviews from Facebook on the website would be very helpful, as I'd like to import them from Facebook. Hoping to see this soon! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kumar G. Director Construction ### "One of The Best Testimonials Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2021 It's a best experience with Trust, Worth Buying. Your Every penny will be saved for Sure Pros The Best is like the Features they do have. Very Clean & Unique features. Mainly the Technical Support is always active & responds to you in a couple of seconds. In fact they will help you in designing some part of website from their end for you. I have seen the difference after installing the Trust on my website. I should say Thanks to "Trust" Team for giving the best support Cons Some features are still they are working on but published. Of course we will get those in feature for sure. Reasons for choosing Trust As per my budget, & the features i feel this is the best one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA anucha A. marketing Computer Hardware ### "Provide a good experience, easy to use, can be used in a variety of applications." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 5, 2021 This is the best value. Pros Many main uses all-in-one Let's start with creating a well-designed storage form. Easy-to-use survey link format with scrutiny of customer reviews obtained before publishing And display the desired results on the web in multiple locations, it's great. Cons Review form that hasn't been designed as you like, such as font, font size, it's important to % review. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nuno P. CEO Design ### "Best Review platform around. Period!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2021 Pros Reviews are a vital part of any business, and this app lets me streamline my process in a systematic way... all from a single dashboard! Custom forms, several ways to showcase it, and the upcoming webhooks and ability to pull reviews from other platforms makes this a must have tool. Cons I like everything, but there are still some features missing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/220142/Trust/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.