# Trust Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trust the right Customer Satisfaction solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220142/Trust/reviews

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Trust

4.8 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Trust

Ease of use

4.9

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Peter Bachmann D.  
Owner  
Design  
Used the software for: Less than 6 months

### "Reviews are are great way of getting trust"

October 3, 2021

5.0

Pros

Im exited to start collecting reviews form cosumters using Trust, I havent been very good at asking costumers for reviews, but now I have Trust to make it easier to collect and display reviews!

Cons

I would like to be able to also display reviews from other plaes like google reviews etc.

Review Source

Nuno P.  
CEO  
Design  
Used the software for: Less than 6 months

### "Best Review platform around. Period!"

July 31, 2021

5.0

Pros

Reviews are a vital part of any business, and this app lets me streamline my process in a systematic way... all from a single dashboard! Custom forms, several ways to showcase it, and the upcoming webhooks and ability to pull reviews from other platforms makes this a must have tool.

Cons

I like everything, but there are still some features missing.

Review Source

aA

anucha A.  
marketing  
Computer Hardware  
Used the software for: Less than 6 months

### "Provide a good experience, easy to use, can be used in a variety of applications."

August 5, 2021

5.0

This is the best value.

Pros

Many main uses all-in-one Let's start with creating a well-designed storage form. Easy-to-use survey link format with scrutiny of customer reviews obtained before publishing And display the desired results on the web in multiple locations, it's great.

Cons

Review form that hasn't been designed as you like, such as font, font size, it's important to % review.

Review Source

Hachim B.  
SEA Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very great tool"

August 14, 2021

5.0

Pros

It is incredibly good at what it does, and it is already better and easier to use than many of the Wordpress plugins that claim to handle and display reviews.

Cons

The ability to display reviews from Facebook on the website would be very helpful, as I'd like to import them from Facebook. Hoping to see this soon!

Review Source

KG

Kumar G.  
Director  
Construction  
Used the software for: Less than 6 months

### "One of The Best Testimonials Platform"

August 13, 2021

5.0

It's a best experience with Trust, Worth Buying. Your Every penny will be saved for Sure

Pros

The Best is like the Features they do have. Very Clean & Unique features. Mainly the Technical Support is always active & responds to you in a couple of seconds. In fact they will help you in designing some part of website from their end for you. I have seen the difference after installing the Trust on my website. I should say Thanks to "Trust" Team for giving the best support

Cons

Some features are still they are working on but published. Of course we will get those in feature for sure.

Reason for choosing Trust

As per my budget, & the features i feel this is the best one.

Review Source

Carlos U.  
Digital Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Beautiful & Authentic Reviews and Testimonials for Service Based Websites "

October 5, 2021

5.0

It's easy to implement and makes any website look more convincing and legitimate.

Pros

It looks beautiful on websites, and this is as legit as you can get because reviewers can attach their social profiles to their reviews.

Cons

The trust icon at the side of the website is too big, especially on mobile devices.

Alternatives considered

[Endorsal](https://www.capterra.com/p/193044/Endorsal/)

Review Source

VK

Vivek K.  
Lead Practitioner - EduTech, Research and Consulting  
E-Learning  
Used the software for: Less than 6 months

### "Great platform to gather testimonials and ratings"

September 14, 2021

5.0

I am using this software to create Trust among my customers. It is a great platform which is easy to integrate in your existing workflow

Pros

It is a great solution. User interface is intuitive, and it does exactly what it says. You can also publish testimonials on specific pages of your website, which suits me. Once integration to all external services like Zapier and others is up and running, this platform becomes best in its chosen field. Trust also has options you could want for displaying your reviews and testimonials the way you like. Product integration works seamlessly with your website without impacting its speed. They have an excellent support service as well.

Cons

I think this product is already pretty good, and there is nothing to dislike in particular. Trust is already are building Zapier integration, so that part is also taken care of.

Review Source

Henry H.  
Director  
Insurance  
Used the software for: Less than 6 months

### "Easy to Implement Easy to Start Increasing Conversions"

July 14, 2021

4.0

The team has been very helpful and quick in implementing fixes.

Pros

Very simple to setup. Takes me less than 10mins to get it going.

Cons

It needs a more interactive widget that captures attention.

Review Source

BK

Bhupinder K.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "All-In-One Review & Video Testimonial App"

September 14, 2021

5.0

Support is very important, you don't want to be waiting for hours for a response. I found the support provided by Trust was prompt and relevant, the support team were knowledgeable and the resolution was on point. They actually encourage feedback and listen to user suggestions, which is great!

Pros

Trust combines gathering reviews and video testimonials in one platform, which is rare. I found the ability to showcase 'social proof' in elegant widgets and website very useful. All of which can be branded to your website colors. The setup and upload of reviews and videos was easy and the video play is very fast.

Cons

The UI is clean and functional but could be a little more intuitive. There a few must have integration which are not available yet but are coming very soon.

Review Source

Greg C.  
MD  
Real Estate  
Used the software for: Less than 6 months

### "Video Reviews and Testimonials"

August 24, 2021

4.0

The team behind it is very active, support is great and is made the process of collecting reviews easier

Pros

It is very easy to setup and start using, has a clean dashboard UI/UX well thought out. The ability to capture video testimonials and display via a landing page and widgets is great

Cons

Hopefully I will be able to add pre-recorded questions of myself asking interview styled questions/Prompts, the app pauses and interviewee (person providing review) answers on video! The Survey form UI could be improved and the widgets could also do with some updating

Review Source

WS

William S.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use but still fully featured"

October 4, 2021

5.0

Pros

Ease of use and multitude of display options

Cons

It seems complicated but it's not. Just lots of options so it seems like it will take ages to master. It's actually simple to master and to put to use

Review Source

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