# Roundesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Roundesk Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/220154/Roundesk/alternatives

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# 

 Roundesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Roundesk

## What is Roundesk?

An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.

## What is Roundesk used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€25

Per User, Per Month

Free trial  
available

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Do you work for Roundesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://roundesk.com&name=Roundesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Roundesk

0.0

VS.

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

€25

Per User, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (23)

Value For Money

0.0 (0)

Value For Money

4.7 (14)

Customer Service

0.0 (0)

Customer Service

4.8 (22)

## Roundesk alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting price

$25.00

Per User, Per Month

[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

[4.5 (96)](https://www.capterra.com/p/96628/InfoFlo/reviews/)

Starting price

$20.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Reports

Alter the layout and content of reports

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Document Storage

Store and organize documents in a centralized system

Roundesk 17 features

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Form predictions based on past and present data/trends

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Observe and track the demand, usage, progress or quality of a system, product, or user

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Basic

€25.00

Per User,Per Month

## Integrations

[

3CX](https://www.capterra.com/p/158704/3CX/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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