# Payoneer Workforce Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Payoneer Workforce Management the right Payroll solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/220174/Skuad/reviews

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Payoneer Workforce Management

4.6 (41)

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Last updated April 16th, 2026

# Reviews of Payoneer Workforce Management

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

CS

Chandareith S

Senior CoordinatorManagement Consulting, 201 - 500 employeesUsed the software for: More than 2 years.

“The platform made it easy to manage international hiring and payments, and the support team was helpful whenever I had questions.“

May 6, 2025

MR

Maria R

Print Production AssistantMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months.

“I get confused on the platform, I would like to have a better guidance or advice on how to use it in therms of creating the different types of requests.“

May 7, 2025

AA

Aziel A

Course CreatorComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“The platform is user-friendly, support is responsive, and it’s made managing remote hires seamless and efficient.“

May 6, 2025

AA

Ana A

Production ArtistMarketing and Advertising, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“It's not super intuitive as a platform, specially in the very begining, the first times you're using it.“

May 6, 2025

KS

Kanwarjeet S

Mobile and web developerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“It’s really easy to use and you can everything in one place like play slips, documents, offer letter etc. and they quickly solves the tickets“

May 12, 2025

AY

Annie Y

PresidentAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“It turns out they have been taking the money I am paying them and only paying my employee her net income.“

November 7, 2022

AA

Ana A

Production ArtistMarketing and Advertising, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“Once you know the functions it has, it is rather easy to use and get ahold of the information you need. Plus it has access to a support system.“

May 6, 2025

## Showing most helpful reviews

Showing 1-25 of 41 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MR

Maria R.  
Print Production Assistant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good & Efficient Services "

May 7, 2025

5.0

It’s been a good experience overall, I haven’t have any problems, my doubts have been solved in a timely manner.

Pros

Skuad helps me with all my requests it’s easy to solve all my doubts and handles my payments wonderfully

Cons

I get confused on the platform, I would like to have a better guidance or advice on how to use it in therms of creating the different types of requests.

Review Source

Response from Payoneer

July 3, 2025

Hi Maria, Thank you for sharing your experience and for the great rating. We’re so happy to hear that Skuad has been helpful with your requests and payments, and that your doubts have been resolved quickly. We truly appreciate your feedback about platform navigation. We're working on making the experience even more intuitive, and clearer guidance for creating different types of requests is definitely something we’ll improve on. Thanks again for being part of the Skuad community. We're here whenever you need support.

OM

Oscar M.  
Lead Support Specialist  
Internet  
Used the software for: 6-12 months

### "My thoughts on Skuad."

May 6, 2025

5.0

A very positive experience over all, I've had support for all of my questions and concerns.

Pros

Their platform; the fact that it's easy to find and keep track of everything and anything.

Cons

The only thing I don't like is that they have no mobile app or mobile web-app support.

Review Source

Response from Payoneer

July 3, 2025

Hi Oscar, Thank you for taking the time to share your feedback. We're glad to hear that you’ve had a positive experience with Skuad and found the platform easy to use and navigate. We’re especially happy to let you know that we now have a mobile app available. It’s designed to make access and tracking even more convenient on the go. We hope you’ll give it a try and let us know what you think. Thank you again for your thoughtful review. We're always here to support you. Best regards, Team Skuad

AY

Annie Y.  
President  
Accounting  
Used the software for: Less than 6 months

### "Please don't lie."

November 7, 2022

1.0

Pros

The affordable monthly price and the initial sales experience.

Cons

Skuad told me they do payroll in Nigeria so I trusted them. It turns out they have been taking the money I am paying them and only paying my employee her net income. They have been keeping income taxes for themselves for the last three months instead of remitting to the government because they haven't even been registered yet with the Nigerian state that my employee lives in. Some honesty beforehand would have been nice. Now I am the one asking for status updates. You promised to give me a status update "sometime next week" and I waited all Monday of Friday last week, you didn't follow through with your promise of giving me the status update. So now that is a 1 star review for withholding information and not following through with your promise. Email me.

Review Source

RH

Raul H.  
Senior Engineer  
Computer Software  
Used the software for: 1-2 years

### "Reliable and Hassle-Free Payroll Experience"

May 6, 2025

5.0

My overall experience has been excellent. Since the company began managing the service through Skuad, I haven’t had a single issue with my payroll. Everything has been handled promptly and professionally.

Pros

I really appreciate how, after the initial setup, everything runs smoothly and effortlessly—there’s nothing to worry about. It feels reliable and low-maintenance

Cons

Honestly, I haven’t encountered anything significantly negative. Nothing stands out as worth mentioning.

Review Source

Response from Payoneer

July 3, 2025

Hi Raul, Thank you for the fantastic review and for sharing your experience with Skuad. We're so glad to hear that the payroll process has been smooth and hassle-free for you after setup. Reliability and ease of use are exactly what we aim for. It means a lot to know that everything has worked well and that you’ve had no issues with payroll. Your feedback is a great encouragement for our team. We appreciate your trust and look forward to continuing to support you. Warm regards, Team Skuad

MAP

Mary Ann P.  
Staff Accountant  
Real Estate  
Used the software for: 1-2 years

### "Skuad-100% Recommendable"

April 1, 2025

5.0

It's 100% recommendable to share to our friends in the field.

Pros

As an employee using Skuad as my timekeeping, all I can say is that this platform is so easy to use. Even a new user can learn to navigate it faster.

Cons

I like everything about Skuad but the least that I like is when there is an update.

Review Source

Response from Payoneer

April 3, 2025

Thanks for the review, Mary Ann. We are glad to hear you like the Skuad Workforce Management platform and find it easy to use.

AJ

Ashok J.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Best tool for offshore invoicing and payments"

May 12, 2025

5.0

I use the product only for invoicing and payments and at this moment very satisfied overall with it.

Pros

Ease of navigation and basic things such as updating the profile, etc. The support team has been phenomenal.

Cons

Many a times, when I open a support request, I have to wait a few hours to get a response and I would be offline when the response arrives. I am notified of a response via email, which is good, but a more real-time experience would be something that would make it perfect.

Review Source

Response from Payoneer

July 3, 2025

Hi Ashok, Thank you for the wonderful review and for rating Skuad a perfect 10. We're delighted to hear that the platform has been easy to navigate and that our support team has made a positive impression. We appreciate your feedback about real-time support. Timely responses are important, and we’re actively exploring ways to make communication more immediate and seamless for users like you. It’s great to know you’re satisfied with the invoicing and payments experience. We’re glad to be part of your workflow and look forward to continuing to support your success. Best regards, Team Skuad

KS

Kanwarjeet S.  
Mobile and web developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Skuad review "

May 12, 2025

4.0

Pros

It’s really easy to use and you can everything in one place like play slips, documents, offer letter etc. and they quickly solves the tickets

Cons

For now I didn’t found any con in skuad. So no cons from my side

Review Source

Response from Payoneer

July 3, 2025

Hi Kanwarjeet, Thank you for your kind words and for taking the time to share your experience with Skuad. We're glad to hear that the platform is making things easier for you and that everything you need is in one place. It's also great to know our support team has been responsive and helpful with your tickets. Feedback like yours keeps us motivated to keep delivering a smooth and reliable experience. We’re happy to have you with us and look forward to supporting you ahead.

KP

Kishnu P.  
Senior Quality Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "First 4 months review "

April 1, 2025

5.0

Great. Very easy and efficient. The customer care experience is great too, very fast response.

Pros

The information, efficiency and the idea of everything in one place. User friendly dashboard as well

Cons

Nothing in particular. Maybe a small improvement in putting the contact details of each region in the dashboard. Easier for loan applications

Review Source

Response from Payoneer

April 2, 2025

Thank you so much for taking the time to share your experience with Skuad over the past four months. We're thrilled to hear that our platform's comprehensive functionality and user-friendly dashboard have met your expectations! We appreciate your suggestion about enhancing the dashboard with region-specific contact details for easier loan applications. It's feedback like yours that helps us continue to improve and make Skuad even more efficient and user-friendly. We're also delighted to hear that you've had a positive experience with our customer care team. We strive to provide fast and efficient service, and it's great to know we are on the right track. Thank you once again for your feedback, and please don't hesitate to reach out to us if you have any more suggestions or need further assistance. We look forward to serving you better each day!

JW

James W.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Why I give Skuad (now; Payoneer Workforce Management) 5 stars"

May 6, 2025

5.0

Working remotely, I find Skuad pretty efficient and smooth especially when it comes to invoicing. And of course The most important part is they disburse the funds on time, so yeah, I give them 5 stars.

Pros

I like that I can track and manage my paid leave and unpaid leaves with ease. I also like the feature for adding and invoicing expenses to my employer.

Cons

I didn't like that the customer service doesn't respond on weekends, so if you have any queries on a Saturday, you'll probably have to wait until Monday morning for it to be resolved.

Review Source

SA

Sumit A.  
Product design and Development  
Insurance  
Used the software for: 1-2 years

### "Working with Skuad"

May 6, 2025

5.0

Good. Tax queries and other HR Queries solved on time. Keep improving the UI. Change UI themes periodically, allow periodic gift coupons on birthdays.

Pros

Good platform/UI to handle, view or track most of the employee stuff. Employee support for queries is always on time as well.

Cons

Holiday calendar availability takes some time at start of year for me. Nothing else.

Review Source

CC

Camila C.  
Production Artist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Skuad's review"

April 9, 2025

4.0

It is really good, i have not had a big issue

Pros

The efficiency of response when you make a request

Cons

Would like to have important information said beforehand in a timely manner

Review Source

JM

Juan M.  
Content Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "No issues so far"

April 1, 2025

5.0

Good, most of the times it has worked fine

Pros

The dashboard provides all the information clearly and easy to read

Cons

I had issues with my days off because it was showing as no balance, but it was solved quickly

Review Source

Response from Payoneer

April 2, 2025

Thank you for taking the time to share your feedback. We're glad to hear that our dashboard has been clear and effective for you. We apologize for the initial hiccup with your days off but are pleased to know it was resolved swiftly. Your experience helps us ensure that Skuad continues to improve and serve you better.

VR

Verified Reviewer  
Representante de ventas  
Entertainment  
Used the software for: Less than 6 months

### "Es un excelente plataforma, pero el costo quedo alto"

November 17, 2025

4.0

Es un excelente plataforma, pero en lo que respecta a costos se ha vuelto bastante cara, y eso hace que cada vez menos personas la elijan

Pros

Es muy facil de usar, la gestion de clientes es muy rapida, los pocos problemas y las consultas fueron rapidamente resueltas.

Cons

Los empleados se quejan de las altas comisiones y costos de transferencia. No es el metodo de pago que en general eligen

Review Source

MK

Mukesh K.  
Sr. Manager  
E-Learning  
Used the software for: I used a free trial

### "Value for Money"

May 10, 2024

5.0

Pros

SKUAD is truly the best Employer of Record for me. Their seamless onboarding process made transitioning effortless. From payroll management to compliance, SKUAD ensures I can focus on my work without HR concerns. Highly recommended for anyone seeking reliable employment support

Cons

none so far. yet to face any major issue with them.

Review Source

Sam T.  
Operations Lead  
Research  
Used the software for: 6-12 months

### "Employ Globally with Simplicity"

July 2, 2025

5.0

Pros

The team are on hand to support every step of the way with experts in each country to assist with the paperwork and local rule and regulations.

Cons

Claiming back expenses the cut off point is way before the payment date meaning expenses often take am long time to be paid out.

Review Source

Response from Payoneer

July 3, 2025

Hi Sam, Thank you for the fantastic review and for choosing Skuad to support your global operations. We’re so glad to hear that our local experts and support team have made a difference in helping you navigate compliance with ease. We also appreciate your feedback on the expense reimbursement timeline. We're actively working on making this process faster and more aligned with your needs, and your input helps us prioritize improvements. Thanks again for your trust and for giving us a perfect score. We’re excited to keep supporting your growth across borders.

EC

Estefania C.  
Marketing Manager - ASA Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great platform for remote work - Work from everywhere without differences"

July 2, 2025

5.0

At first they were slow in answering questions, but then they improved and now I have to say that the attention is nice. The platform allows me to see everything online whenever I want, without any paperwork, and if the company needs to change conditions or add information, they can do so instantly, wherever and whenever they want. All are great advantages!!

Pros

I can work for another country from my own without any difference with a company in the same country.

Cons

It is not well customized by country in terms of work permits, working hours... especially in terms of sick days, bankholidays...

Review Source

Response from Payoneer

July 3, 2025

Hi Estefania, Thank you so much for sharing your experience with Skuad! We're thrilled to hear that the platform has enabled you to work remotely without borders and made everything seamless and paper-free. We truly appreciate your honest feedback around country-specific customization - especially regarding work permits, local holidays, and sick leave. We're continuously working to improve our local compliance and personalization features, and your input helps guide those efforts. It’s also great to hear that our support team has stepped up and is now delivering the experience you deserve. We'll make sure to pass on your kind words! Thanks again for being a part of the Skuad community for over two years - it means a lot to us!

AS

Ashish S.  
Project Consultant  
Market Research  
Used the software for: 6-12 months

### "Project Consultant"

May 6, 2025

5.0

Overall experience is positive and slightly improvement needed in PF policy

Pros

platform is user friendly and help request feature is great. Easy to navigate and responses from team are really quick and helpful.

Cons

PF benefits; I don't like the fixed 1800, i would be more fair if it were 12% of basic salary instead.

Switched from

[Omnipresent](https://www.capterra.com/p/240480/Omnipresent/)

My company did, most believe this would cost effective

Review Source

AN

Anupam N.  
Software Engineer  
Banking  
Used the software for: 1-2 years

### "Very quick and efficient HR and payroll service provider"

April 15, 2025

5.0

It has been amazing till now. Way better than I had expected. I was hesitant to go with skuad initially given I hadnt heard much about it but its been great.

Pros

Very quick revert, no matter how small your query is, you will almost get an instant revert. And team will get on top of it, trying its best to solve it at the earliest. And not just one team member, but it goes as far as it goes. It is literally quite amazing.

Cons

No cons as such till now, skuad has been helpful throughout, from changing delivery location for office items after very quick confirmations to solving and assigning people to sort the query at the earliest.

Review Source

LA

Lea A.  
Business development management  
Information Technology and Services  
Used the software for: 6-12 months

### "Skuad - Powerhouse HR Team - Great Service"

May 6, 2025

5.0

Overall it was pleasant. Looking forward on working on you guys again in the future.

Pros

I like the service, people and their solution. I never had issues with payrolls and govt contributions. Supports are responsive.

Cons

I can't think of any. I've seen a lot of improvement. Maybe a little more informations on Payslip. e.i. Company name, date hired, etc

Review Source

JJ

Jayesh J.  
Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Skuad Makes International Team Management Simple and Efficient"

July 29, 2025

5.0

Skuad made global hiring seamless for our company. The onboarding process was smooth, and their team provided clear guidance at every step. We could hire talent across multiple countries without worrying about compliance.

Pros

I like how Skuad simplifies global hiring and compliance. It saves us from navigating complex local labor laws and lets us focus on growing our team.

Cons

Sometimes, processing payroll or approvals takes longer than expected, which can affect timelines. and support ticket reply also takes time.

Review Source

Laura Camila A.  
Production artist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Skuad, a good asset when enrolling to your new job. "

April 1, 2025

5.0

Skuad helped me with the enrolling process a year ago when I started my job. They were always very clear and helpfull when telling me what part of the process I was on and what was needed to be able to continue. They've been on time with everything regarding my pays and make it really easy to apply for time offs.

Pros

I like how easy the process of enrolling in my company was and that they comply with whatever they promise. The website is also really easy to use and navigate and the representatives are nice.

Cons

I wish when applying for time off I could talk to a person because I feel like sometimes the details one puts in the request are not read and when special situations come up those are important.

Review Source

Response from Payoneer

April 2, 2025

Thank you for sharing your positive experience with Skuad! We're thrilled to hear that our platform made your onboarding process smooth and transparent. We appreciate your feedback about the time-off application process and will certainly consider how we can incorporate more personal interaction to better meet your needs. Your insights help us continually improve our services.

Ricardo V.  
Mobility Support Service Desk Technician  
Information Technology and Services  
Used the software for: I used a free trial

### "Good payroll management tool"

April 3, 2026

4.0

Its a payroll management tool that my company uses to help manage payroll for employees that live in a different country, like me, and at that is a very useful tool

Pros

Easy UI, very easy to understand how to navigate through its menus, and is also very fast and eficient

Cons

The colour palete is kind of annoying, I would like to change it, maybe it would be nice to get a dark mode

Review Source

VM

Vijay M.  
Senior Data Analyst  
Market Research  
Used the software for: 6-12 months

### "Senior Data Analyst"

May 6, 2025

4.0

Overall, my experience with Skuad has been satisfactory. The platform is easy to use, and the support team is responsive—help requests are handled quickly, and issues are resolved efficiently. However, the recent delay in health insurance renewals, despite multiple follow-up emails, was disappointing. Addressing such concerns promptly would further enhance the overall experience.

Pros

Product is easy to use, with quick help requests, fast issue resolution, and clear communication....

Cons

Benefits are limited compared to others; health insurance renewals took too long despite repeated follow-ups.

Review Source

RG

Richard G.  
Production Artist  
Retail  
Used the software for: 6-12 months

### "Great people for great people"

July 3, 2025

4.0

They have great people to assist you when needed, so you can be sure that they will take care of your needs while working

Pros

They provide really good support when needed, and the platform is quitye easy to use. Onborading process was good.

Cons

When trying to upload documents to request a sick leave or any other kind of permission that was not possible. Now it is fixed.

Review Source

RP

Reshma P.  
Accountant  
Telecommunications  
Used the software for: Less than 6 months

### "Good experience with Skuad"

July 28, 2025

5.0

Great experience with Skuad till now. The hr related and all finance related things they take care.

Pros

Value for money. Helping workforce. Very helpful with employee management and other tasks assigned to them

Cons

Nothing specific to be mentioned as bad points for them. They are really helpful and friendly people.

Review Source

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