# Now Book It Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Now Book It Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/220182/Now-Book-It --- # Now Book It Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Now Book It ## What is Now Book It? Now Book It is a reservation software solution designed for the hospitality industry. It helps restaurants, cafes, pubs, wineries, breweries, and event venues manage reservations, build customer profiles, create marketing campaigns, sell event tickets, and process gift card sales through its platform. Key features include table management, customer relationship management, marketing tools, social media integration, payment processing, event ticketing, and gift card functionality. ## What is Now Book It used for? [Reservations](https://www.capterra.com/reservations-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Event Management](https://www.capterra.com/event-management-software/) Recognitions Best ease of use Overall rating Based on 94 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2026 - Event Management / 2026 - Order Entry / 2026 - Reservations / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2026 - Event Management / 2026 - Online Ordering / 2026 - Order Entry / 2026 - Reservations / 2026 - Restaurant Management / 2026 ## Now Book It alternatives Highest Rated [4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (78)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/220182/Now-Book-It/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (51) 88.24% of 51 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 4.9 (44) 100.00% of 44 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.9 (42) 92.86% of 42 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Payment Processing 4.8 (36) 80.56% of 36 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Website Integration 4.9 (36) 88.89% of 36 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Customer Support 4.9 (26) 92.31% of 26 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Now Book It 107 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of managing, tracking, and communicating with individuals who are registered to attend an event Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage order deliveries until they are received by the customers Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Receive and/or send email notifications for urgent updates, requests, or other information Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Plan an event's time and location Manage tickets for specific events Serves restaurants Use AI to generate content in the form of text, images, videos, etc. Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus The ability to reserve times in groups. Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Notifications via mobile devices Make reservations on the go through a mobile device Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Manage and support multiple locations Process and analyze human language in text or audio form Book meetings and appointments through a website or digital platform Tracks and processes online orders Accept and process online payment transactions Real-time registration over the web Make and manage reservations online Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Monitor wait time and abandonment for incoming requests that have not been routed Track/optimize rates in relation to usage Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and monitor reviews of products or services Set & manage permission levels based on user roles and restrict access to only authorized individuals Book and manage rooms at an event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies For selection of seat at booking or check-in Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Gauge satisfaction and receive information for improvement and success Assign waitstaff and coordinate the table services Allows bookings to be made through a third party service Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Includes all operations and activities associated with a physical space or location that is used for hosting events Program systems that assist users with their daily administrative responsibilities Record, update and manage waiting lists Estimated waiting time in the queue Track the position in queue in real-time Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Customize website features Software that specializes in weddings, public and private parties Get Advice We can help you find the software with the features you need. Features 4.7 (94) 4.7 Based on 94 reviews ## Pricing Value for money 4.8 (93) ### Starting price Free trial not available Value for money 4.8 (93) 4.8 Based on 93 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (93) 4.9 Based on 93 reviews ## User reviews Overall rating 4.9 Based on 94 reviews Filter by rating 5(87) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CD Christopher D. Operations Manager Hospitality ### "Now Book It Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Upgrading to using a more advanced system from phone and email bookings is great for the venue once you adapt to it and learn how to use the system fully - the amount of customisation you can use is the biggest strength in using it. Pros Takes all the hassle off the venue with people phoning or emailing for bookings - streamlined and organised all in one place - block outs / event options etc help to customise any given day where we need to be flexible with bookings. Cons A lot of back end options that take time to figure out how to execute features with the system - get there in the end but just takes some trial and error to figure out what you want to do Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZS Zaine S. Manager Food & Beverages ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 10/10 once set up cannot fault it, has saved countless hours on the phone as well as picking up bookings during peak periods where calls would otherwise be missed Pros Great value, and saves so much time, not just with bookings but with basic questions, Pays for it self jut by capturing bookings during peak periods Cons Without just saying everything is great, somethings can be tricky, for example special opening hours (mothers day) can be tricky to manage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2026 Thank you for the fantastic review Zaine. We're so glad to hear that you're loving Now Book It and that we have saved you and the team hours on the phone - music to our ears. Here's to a long partnership together! BB Boonyalit B. Restaurant manager Food & Beverages ### "Fast, efficient, clean, helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 We are very happy to use nowbookit it helpful a lot in our restaurant that’s just control everything very good Pros Very easy and convenient to use and always have team support customers very happy it look clean and modern when you looking for a reservation Cons Sometime system crash. But I understand maybe because of the signal and the thing is just a little thing not to serious Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 We really appreciate your fantastic feedback Boonyalit, we're so glad to hear you're finding the system convenient and our team supportive! We're looking forward to a long partnership together. SW Samantha W. Director Hospitality ### "Solid booking system to opt for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2026 I can only recommend Now Book It to any cafes or restaurants considering a booking system. We have run events and every day operations with Now Book It efficiently and it supported our business. Pros Customer support is responsive and helpful. Easy to use for events and everyday reservations. Gift vouchers process is also great Cons It's still a bit expensive for a tiny restaurant like ours. I know it helps securing bookings but it's still an important cost to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you for your fantastic review Samantha, we're so glad to hear that you're loving the customer service and gift vouchers. We really appreciate you recommending us to other cafes and restaurants, it means a lot! WF Warren F. General Manager Hospitality ### "Longboard Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 Very positive experience overall. Customer support is excellent, responsive, and genuinely helpful whenever I need assistance. Pros I found the software easy to use, with helpful support and a clean interface. It’s also reasonably priced and good value. Cons The table planning is frustrating, especially dragging and dropping, and having it split into sections instead of one clear table layout. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 We really appreciate your fantastic feedback Warren, and are so glad to hear you're finding Now Book It easy to use. Thank you for your comments regarding the floor plan, we will be sure to pass this onto our development team. CC Claire C. Marketing Executive Hospitality ### "Reliable booking platform with great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2026 Overall, our experience with Now Book It has been very positive. It’s a dependable system that supports both day-to-day service and larger-scale bookings across a multi-offer venue. The platform continues to evolve, and the strength of the support team gives us confidence in its ongoing development. It plays an important role in delivering a smooth and professional booking experience for our guests at the Mosaic and wider Footy Park Precinct. Pros The interface is intuitive for both staff and customers, making it easy to manage reservations, functions, and larger group bookings. The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable. Customer support is a standout, responsive, knowledgeable, and genuinely helpful when troubleshooting or implementing new features. It integrates well into our daily operations and supports a seamless guest experience. Cons There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more detail for marketing purposes. At times, backend configuration changes can feel a little manual or time-consuming. Additional integrations or more advanced CRM capabilities would further enhance its value but believe this is in the pipeline. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) \*It wasn't Google meet, it was The Fork, but this isn't coming up as an option. It was before my time with the company so I am sorry I can't weigh in here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Wow, thank you for the fantastic review Claire. We're so glad to hear that you are loving the system and the customer service received. We really appreciate your feedback regarding reporting and CRM and are very excited to let you know that we have just launched 2 new features that will assist with this, please reach out to your account manager and they will be able to show you these. Looking forward to a long partnership together. LH LeRoy H. Director Hospitality ### "Get it now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 22, 2026 Love it, our staff pick it up very quickly and even junior staff have confidence to welcome and seat guests without questioning the tables availability. It allows our team to multi skill even on weekends with casual staff Pros Now book it does exactly what it intended to do, make bookings easily, clean and fuss free. It’s very easy to navigate even during a busy service. We log every booking and walk in to create a seamless service. Maximising turnover of tables ensuring we never double book. Cons NA, if anything I’d just like to use it to its full potential, email marketing etc. But that’s user error not the system. Alternatives considered [Square Online](https://www.capterra.com/p/275800/Square-Online/) Reasons for choosing Now Book It Price, limited to no branding, but the biggest was no commission on my bookings just 1 up front fee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Wow, thank you for the amazing review LeRoy! We're so glad to hear that Now Book It is making things easier for your team. We're looking forward to a long partnership together. TH Tessa H. Venue Manager Hospitality ### "Great product for a busy restaurant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 Been fabulous, always so helpful when help needed. From set up to daily operation this product is great for a busy restaurant, great having egift capabilities as well. Pros The functionality and customer service. The way it operates is very straightforward, easy to set up up and change back end. Cons Only downside was not being able to set dates for services, was either off or on, would be good to have date settings rather than having to do multiple blockouts. Switched from [ResDiary](https://www.capterra.com/p/23375/ResDiary/) poor customer service, was hard to get a hold of them when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you for your review Tessa, we really appreciate the fantastic feedback and are glad to hear you're loving the functionality of our system and the customer service. Thank you for your suggestion regarding your service dates, we will let our development team know to consider. PC Phil C. Owner Director Hospitality ### "Great Booking Platform - Great Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 Excellent and a good part of this comes from the support we get locally from \[sensitive content hidden\]. We have been able to utilize many of the benefits the system has to offer. Pros In general we find Now Book It easy to use and an affordable booking platform. The customer support is excellent whether it's solving something simple or something complex. Cons The only thing I'm finding frustrating at the moment, and it might be me, is when I click on TODAY as a day selection that then takes me to the calendar and I then need to click on TODAY again. One click should really do it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 We really appreciate your review Phil, it's great to hear you're loving the system and the support you have received. Here's to a long partnership together. ZT zoran t. assistant manager Entertainment ### "customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 excellent experience special'y when trouble shooting or enquires there prompt response is second to none a pleasure to deal with Pros the simplicity and user friendly of the app and the in-depth details it gathers. also the settings are also very detailed Cons Don't know haven't worked that out yet. haven't had a bad experience or a problem that couldn't be solved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Wow, thank you for the fantastic review Zoran! We're so glad to hear you're loving the system & we're looking forward to a long partnership together. [View all Reviews](https://www.capterra.com/p/220182/Now-Book-It/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Now Book It](https://www.capterra.com/compare/114949-220182/Eventbrite-vs-Now-Book-It) [OpenTable vs Now Book It](https://www.capterra.com/compare/17313-220182/OpenTable-for-Restaurants-vs-Now-Book-It)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)