# Now Book It Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Now Book It Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/220182/Now-Book-It --- # Now Book It Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Now Book It ## What is Now Book It? Now Book It is a reservation software solution designed for the hospitality industry. It helps restaurants, cafes, pubs, wineries, breweries, and event venues manage reservations, build customer profiles, create marketing campaigns, sell event tickets, and process gift card sales through its platform. Key features include table management, customer relationship management, marketing tools, social media integration, payment processing, event ticketing, and gift card functionality. ## What is Now Book It used for? [Reservations](https://www.capterra.com/reservations-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Event Management](https://www.capterra.com/event-management-software/) Recognitions Best ease of use Overall rating Based on 101 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2026 - Event Management / 2026 - Order Entry / 2026 - Reservations / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2026 - Event Management / 2026 - Online Ordering / 2026 - Order Entry / 2026 - Reservations / 2026 - Restaurant Management / 2026 ## Now Book It alternatives Highest Rated [4.8 (1,173)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (79)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/220182/Now-Book-It/alternatives/) ## FAQs about Now Book It Overview ### What problems does Now Book It solve? Now Book It solves manual phone-and-email booking chaos, missed reservations during busy service, double-booking risk, and time-consuming table allocation. It helps restaurants, pubs, cafes, and multi-venue hospitality teams manage daily reservations, events, waitlists, vouchers, and staffing visibility while reducing no-shows, admin load, and training time for front-of-house and managers. Answer based on 94 reviews Overview ### Which roles and teams benefit most from Now Book It? Now Book It is most used by restaurant owners, general managers, venue managers, and operations leaders who need to manage reservations, table allocation, and guest flow efficiently. Marketing and business development teams use it to drive bookings and promotions, while chefs and catering teams support event planning and service coordination. Answer based on 100 reviews Overview ### What company size and industries is Now Book It built for? Now Book It serves small hospitality businesses, with 93% of reviewers from small companies and 63% in Hospitality. It is built for restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries, and breweries, with reviewer adoption also concentrated in Restaurants at 18% and Food & Beverages at 14%. Answer based on 100 reviews Features and Usability ### What are the key features of Now Book It? Now Book It includes core restaurant booking management with reservations management, table management, online booking, and automated confirmations and reminders. Differentiating features include event scheduling for functions and paid events, voucher and gift card management, POS integration, multi-location controls, and AI assistant tools that support phone and booking workflows. Answer based on 59 reviews Integrations ### Which third-party tools and platforms does Now Book It integrate with? Now Book It integrates with over 20 third-party tools across payments, POS, CRM, and marketing. Key integrations include Stripe, Square Point of Sale, Square for Restaurants, Lightspeed, HubSpot CRM, Google Analytics 360, Facebook Business Suite, and Instagram, with additional connections to restaurant and venue management platforms. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Now Book It offer? Now Book It provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover scheduled training topics, and documentation and videos offer self-paced reference and step-by-step learning materials. Answer based on 4 reviews Getting Started and Support ### What customer support options does Now Book It offer, and how do users rate the experience? Now Book It offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, and easy to work with, especially during setup and troubleshooting, though a few mention wanting clearer guidance on advanced settings or more contact from representatives. Answer based on 53 reviews Features and Usability ### Is Now Book It easy for restaurant staff to use? Now Book It makes daily reservation work easy for most restaurant teams, with a clean setup and simple booking flow. Front-of-house staff, managers, and multi-venue operators often find it quick to learn, though some backend tasks, bulk edits, and advanced settings can feel clunky or take extra steps. Answer based on 36 reviews Features and Usability ### How easy is the Now Book It interface to navigate? Now Book It offers an intuitive interface that helps staff and guests manage bookings with less confusion. Restaurants and venue groups often like the clean layout, easy navigation, and clear reservation views, though some advanced settings, mobile viewing, and a few widgets could be easier to read or refine. Answer based on 26 reviews ## Who uses Now Book It? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 101 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 101 reviews Administrative 27% Administrative 27% Entrepreneurs/ Owners 17% Marketing 7% Customer Services & Support 7% Others 43% Top industries Based on 101 reviews Hospitality 65% Restaurants 19% Food & Beverages 14% Entertainment 1% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (52) 88.46% of 52 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 4.9 (46) 100.00% of 46 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.9 (43) 93.02% of 43 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Payment Processing 4.8 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Website Integration 4.9 (36) 88.89% of 36 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Electronic Payments 4.6 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Now Book It 107 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of managing, tracking, and communicating with individuals who are registered to attend an event Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage order deliveries until they are received by the customers Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Receive and/or send email notifications for urgent updates, requests, or other information Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Plan an event's time and location Manage tickets for specific events Serves restaurants Use AI to generate content in the form of text, images, videos, etc. Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus The ability to reserve times in groups. Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Notifications via mobile devices Make reservations on the go through a mobile device Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Manage and support multiple locations Process and analyze human language in text or audio form Book meetings and appointments through a website or digital platform Tracks and processes online orders Accept and process online payment transactions Real-time registration over the web Make and manage reservations online Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Monitor wait time and abandonment for incoming requests that have not been routed Track/optimize rates in relation to usage Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and monitor reviews of products or services Set & manage permission levels based on user roles and restrict access to only authorized individuals Book and manage rooms at an event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies For selection of seat at booking or check-in Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Gauge satisfaction and receive information for improvement and success Assign waitstaff and coordinate the table services Allows bookings to be made through a third party service Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Includes all operations and activities associated with a physical space or location that is used for hosting events Program systems that assist users with their daily administrative responsibilities Record, update and manage waiting lists Estimated waiting time in the queue Track the position in queue in real-time Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Customize website features Software that specializes in weddings, public and private parties Get Advice We can help you find the software with the features you need. Features 4.7 (101) 4.7 Based on 101 reviews ## Pricing Value for money 4.8 (100) Value for money 4.8 (100) 4.8 Based on 100 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (100) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (100) 4.9 Based on 100 reviews ## User reviews Overall rating 4.9 Based on 101 reviews Filter by rating 5(94) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LM Lisa M. Event Manager Hospitality ### "Great support from the team " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 30, 2026 All in all we're very happy and the user experience for customers works well. A little clunky from the restaurant end, but definitely still a workable option Pros The support from the Account Management team is great, always on hand and happy to help with any questions that pop up. Cons The mobile app / web browser view: can't see the table plan - unless we have missed this feature? We'd love an easy way to save different seattings for different seasons - eg. adding in messages/pre-auth details to every single service is quite time consuming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jye S. Chief Marketing Officer Hospitality ### "Love NowBookIt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2026 Very positive. I think it is a powerful tool that makes a positive impact on driving and successfully executing bookings at our venues. Pros The pros are the it is very easy to understand - and provides an easy schedule of the day, month ect - for staff to look over. The tool is very powerful allowing you to setup up a number of event types and different ways to execute them. Cons There are some very minor things you cannot do - or have to work around. For example we wanted to do an upsell on only a specific booking time - and exclude it for other booking times for the same event - but this was not really possible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Thank you for the great review Jye, we're so glad to hear you love the system and your team finds it easy to use. We really appreciate your feedback regarding the upsell feature and will be sure to pass it on to our development team for consideration. Here's to multiple more years working together. CD chantelle D. Venue and events manager Hospitality ### "Leeuwin Estate Now Book It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Since we first had NBI as our primary booking platform the experience with set up, support, upgrading and longevity of product has been excellent. Pros The now book it team and support plus its super user friendly for staff. I love they way they are always improving and upgrading features on their product. Cons Tabel plans don't currently show enough information to print off and use for a hard copy on a day to day basis Alternatives considered [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) Reasons for choosing Now Book It Hospitality and Australian based owner/operators Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2026 We really appreciate the amazing feedback Chantelle! We're so glad to hear you're loving the system and the support you have received. We really appreciate your feedback regarding the table plans and will be sure to pass this onto our development team for consideration. Here's to a long partnership together. SJ Steffan J. Owner Restaurants ### "Rattle Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2026 Great. Its been an excellent tool to assist in the efficient daily running of our restaurant business, allowing staff to better understand the day's bookings at a glance, make any amendments easily, and keep track of each meal session. Customer support has been very good - quick, responsive and effective. Pros The great ease and convenience of having the restaurant bookings made, suitable tables allocated, and confirmations made automatically. The capacity to tailor booking details and confirmation responses. Cons Not knowing how best to use the functions to my advantage, and not enough time to earn how to become a Now Book It expert. I'll get there someday though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2026 Wow, thank you so much for the fantastic review Steffan! We're so glad to hear how much the system has helped you! We'd love to assist in helping you become a Now Book It expert and your account manager and our support team are always there to help you! SP Samip P. Manager Restaurants ### "Helpful and supportive" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2026 Pros Support team amazing. Our account manager \[sensitive content hidden\] was very helpful in changing over to the new restaurant Cons Glitches on Ipad with booking not showing up. Clearing cache and resetting doesn't help. Changed browser as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Thank you for the great review Samip, we're so glad to hear that you're loving the support you have received from our team. We really appreciate your feedback regarding the Ipad, we have some exciting new products in the works that will assist with viewing the platform on your Ipad. If you're able to reach out to your account manager, they will be able to provide you with a demo. Looking forward to many more years working together. AU Anonymous User MMO Hospitality ### "Effective Booking Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2026 From plugging in their app to last minute changes they are always on hand to support. The system works very well and does what you want it to, manage bookings. Pros Its was efficient to get started and we were quickly set up and taking bookings. The team at NBI are always on hand to support. Cons N/A - our expectations have been met - it was even better when we were asigned an account managr to help us manage the day to day queries Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2026 Wow, thanks for the great review! We're so glad to hear you are loving the system and that our team are always on hand to support you. Looking forward to many more years working together. LV Lesley V. GM Hospitality ### "4 years of Now Book It :) " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Overall, my experience with Now Book It was positive. It was easy to use day-to-day, helped keep bookings organised, and made the reservation process smoother for both staff and customers, even though the back end could feel a bit clunky at times. Pros I liked how simple and easy Now Book It was to use. It made managing bookings quick and stress-free, and the automated reminders were really helpful for reducing no-shows & really friendly customer support. Cons The back end could feel a bit clunky at times, especially when making changes to bookings or navigating between features. Alternatives considered [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) Reasons for choosing Now Book It The price was most competitive with more friendly customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2026 Thank you for the fantastic review Lesley! We're so glad to hear Now Book It has made managing bookings quick and stress free. We really appreciate your feedback regarding the back end of the system and will be sure to pass this onto our team to consider. Here's to another 4 years in partnership together! CD Christopher D. Operations Manager Hospitality ### "Now Book It Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Upgrading to using a more advanced system from phone and email bookings is great for the venue once you adapt to it and learn how to use the system fully - the amount of customisation you can use is the biggest strength in using it. Pros Takes all the hassle off the venue with people phoning or emailing for bookings - streamlined and organised all in one place - block outs / event options etc help to customise any given day where we need to be flexible with bookings. Cons A lot of back end options that take time to figure out how to execute features with the system - get there in the end but just takes some trial and error to figure out what you want to do Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZS Zaine S. Manager Food & Beverages ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 10/10 once set up cannot fault it, has saved countless hours on the phone as well as picking up bookings during peak periods where calls would otherwise be missed Pros Great value, and saves so much time, not just with bookings but with basic questions, Pays for it self jut by capturing bookings during peak periods Cons Without just saying everything is great, somethings can be tricky, for example special opening hours (mothers day) can be tricky to manage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2026 Thank you for the fantastic review Zaine. We're so glad to hear that you're loving Now Book It and that we have saved you and the team hours on the phone - music to our ears. Here's to a long partnership together! BB Boonyalit B. Restaurant manager Food & Beverages ### "Fast, efficient, clean, helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 We are very happy to use nowbookit it helpful a lot in our restaurant that’s just control everything very good Pros Very easy and convenient to use and always have team support customers very happy it look clean and modern when you looking for a reservation Cons Sometime system crash. But I understand maybe because of the signal and the thing is just a little thing not to serious Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 We really appreciate your fantastic feedback Boonyalit, we're so glad to hear you're finding the system convenient and our team supportive! We're looking forward to a long partnership together. [View all Reviews](https://www.capterra.com/p/220182/Now-Book-It/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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