---
title: "Now Book It Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Now Book It the right Restaurant Management solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/220182/Now-Book-It/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Now Book It

4.9 (101)

[View alternatives](https://www.capterra.com/p/220182/Now-Book-It/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Now Book It

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

DR

Daniel R

Owner OperatorHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team.“

April 20, 2026

CC

Claire C

Marketing ExecutiveHospitality, 51 - 200 employeesUsed the software for: 1-2 years.

“There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more detail for marketing purposes.“

April 23, 2026

LV

Lesley V

GMHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“It made managing bookings quick and stress-free, and the automated reminders were really helpful for reducing no-shows & really friendly customer support.“

May 15, 2026

DR

Daniel R

Owner OperatorHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“No EDM newsletter option yet and some areas of the backend can feel a bit clunky, particularly when managing functions or making bulk changes.“

April 20, 2026

JS

Jye S

Chief Marketing OfficerHospitality, 11 - 50 employeesUsed the software for: 6-12 months.

“The tool is very powerful allowing you to setup up a number of event types and different ways to execute them.“

June 1, 2026

TH

Tessa H

Venue ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Only downside was not being able to set dates for services, was either off or on, would be good to have date settings rather than having to do multiple blockouts.“

April 22, 2026

CC

Claire C

Marketing ExecutiveHospitality, 51 - 200 employeesUsed the software for: 1-2 years.

“The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable.“

April 23, 2026

LV

Lesley V

GMHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“The back end could feel a bit clunky at times, especially when making changes to bookings or navigating between features.“

May 15, 2026

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Susan E.  
Restaurant manager  
Hospitality  
Used the software for: 2+ years

### "Recommended booking platform"

April 10, 2026

5.0

Very happy with the overall experience and feedback is taken seriously - so most customers should feel like they've been listen to their needs and expectations

Pros

Great customer support from people that have worked in the industry or know very well what the venue requires to be able to run their business

Cons

Some features take a while to actually be activated, for example the integrations of the platform and the POS system

Review Source

Response from Now Book It

April 14, 2026

We really appreciate your fantastic review Susan, we're so glad to hear that you are loving the support received from industry professionals.

FM

Fiona M.  
Group Head of Digital Marketing and Communications  
Hospitality  
Used the software for: 1-2 years

### "A Reliable, High Performing Platform with Outstanding Support"

April 14, 2026

5.0

Our overall experience with Now Book It has been well above average. The platform itself is reliable and easy to use, and the day-to-day experience for both our team and guests has been very positive. There have been a couple of hiccups along the way that required escalation to higher management for resolution, but these have been the exception rather than the norm. Overall, the system and the support behind it have delivered a strong, consistent experience across our venues.

Pros

We recently made the switch to Now Book It across our group of eight restaurants, and it’s been one of the best operational decisions we’ve made. The platform itself is a significant step up from our previous system. The interface is clean, intuitive, and genuinely easy to use, not just for our team behind the scenes, but for our guests booking online as well. It’s streamlined, reliable, and has removed a lot of the friction we used to deal with day to day. That said, the real standout in this transition has been the support, particularly from our account manager, \[sensitive content hidden\] . Managing the rollout across multiple venues is no small task, but \[sensitive content hidden\] has been exceptional throughout. He’s responsive, proactive, and always willing to jump in and help, no matter how big or small the request. His hands-on approach has made the integration process seamless, and it’s clear he genuinely cares about getting the best outcome for our venues.

Cons

One limitation we’ve experienced with the system is the lack of automated email alerts around stop-sell activity. In our previous platform, management would receive an email notification whenever a staff member manually applied a stop-sell, which was incredibly valuable for visibility across multiple venues. We flagged this as a key concern before the transition two years ago and were advised it would be explored by the development team. However, to date, this functionality hasn’t been introduced or update provided. For a group of our size, having real-time email updates when revenue is being closed off is critical, and the absence of this feature remains a gap in an otherwise strong system

Alternatives considered

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Reason for choosing Now Book It

Competitive pricing for multi-venue use.

Switched from

[ResDiary](https://www.capterra.com/p/23375/ResDiary/)

Cleaner interface, cross selling venues, account manager support

Review Source

Response from Now Book It

April 17, 2026

Wow, thank you for the fantastic review Fiona, we're so glad to hear you're loving the system and finding it easy to use. We really appreciate your feedback regarding emails and are very excited to share we have some new features that will assist with this - we will arrange to have your account manager to reach out.

JK

Jason K.  
Director  
Hospitality  
Used the software for: 2+ years

### "NBI is great for our business "

May 26, 2025

5.0

Very good. Phone support is high level. Can highly recommend the product. Gift cards function is great. Events management also helpful.

Pros

Very easy to use. Intuitive. Available on multiple devices allows us to do remote phone service for restaurant

Cons

There is nothing to report here. Anyone I have with NBI is sorted when I call tech support. No issues

Review Source

Response from Now Book It

May 28, 2025

We can't thank you enough for your great review Jason. Our team will be so happy you are loving Now Book It. Here's to more success together!

LM

Lisa M.  
Event Manager  
Hospitality  
Used the software for: 2+ years

### "Great support from the team "

June 30, 2026

5.0

All in all we're very happy and the user experience for customers works well. A little clunky from the restaurant end, but definitely still a workable option

Pros

The support from the Account Management team is great, always on hand and happy to help with any questions that pop up.

Cons

The mobile app / web browser view: can't see the table plan - unless we have missed this feature? We'd love an easy way to save different seattings for different seasons - eg. adding in messages/pre-auth details to every single service is quite time consuming

Review Source

VR

Verified Reviewer  
Manager of Hospitality  
Food & Beverages  
Used the software for: 2+ years

### "6 Years of authentic, innovative Service"

April 8, 2026

5.0

I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Over the past 6 years my uses of the software have evolved, but I've been supported every step of the way. My customers have a simple, easy-to-use platform

Pros

I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Restaurant reservations and a wide range of events are easily managed. Now Book It performs incredibly, quickly and delivers all of this at a great, competitive price.

Cons

I do wish that there was the resource to book through google search and google maps. Furthermore, I do believe that greater CRM-adjacent features would be useful.

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

Reason for choosing Now Book It

Prior experience of Nowbookit left it the only sensible choice.

Review Source

Response from Now Book It

April 12, 2026

Thank you for the fantastic feedback, we're so glad to hear the support you have received is speedy. We're excited to let you know that we have some exciting new features launching soon which will assist with the google booking and CRM features you mentioned, if you reach out to your account manager they will be able to show you these.

CC

Claire C.  
Marketing Executive  
Hospitality  
Used the software for: 1-2 years

### "Reliable booking platform with great support"

April 23, 2026

5.0

Overall, our experience with Now Book It has been very positive. It’s a dependable system that supports both day-to-day service and larger-scale bookings across a multi-offer venue. The platform continues to evolve, and the strength of the support team gives us confidence in its ongoing development. It plays an important role in delivering a smooth and professional booking experience for our guests at the Mosaic and wider Footy Park Precinct.

Pros

The interface is intuitive for both staff and customers, making it easy to manage reservations, functions, and larger group bookings. The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable. Customer support is a standout, responsive, knowledgeable, and genuinely helpful when troubleshooting or implementing new features. It integrates well into our daily operations and supports a seamless guest experience.

Cons

There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more detail for marketing purposes. At times, backend configuration changes can feel a little manual or time-consuming. Additional integrations or more advanced CRM capabilities would further enhance its value but believe this is in the pipeline.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

\*It wasn't Google meet, it was The Fork, but this isn't coming up as an option. It was before my time with the company so I am sorry I can't weigh in here.

Review Source

Response from Now Book It

May 5, 2026

Wow, thank you for the fantastic review Claire. We're so glad to hear that you are loving the system and the customer service received. We really appreciate your feedback regarding reporting and CRM and are very excited to let you know that we have just launched 2 new features that will assist with this, please reach out to your account manager and they will be able to show you these. Looking forward to a long partnership together.

JM

Jemma M.  
Co Owner Events Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Well worth it- straightforward and supported"

April 14, 2026

5.0

Overall very happy with the product and service provided. It has a nice interface for our website, with flexible design that suits. We are so well supported by the reps in Melbourne and can normally work through any requests for alterations/ enhancements!

Pros

Great value for money, simple and ease of its' design. Fantastic on the ground support. We use it for gift voucher management well too and it makes it super easy.

Cons

It doesn't manage our functions and events as well as it could, and occasionally can be a bit clunky when putting a simple booking in the diary with lots of steps that have to be done in a certain way or other details reset.

Alternatives considered

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Reason for choosing Now Book It

Price and ease of use. Other competitors didn't make bookings as easy, or charged for all this extra stuff where NBI does not.

Switched from

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Price wise and functionality similar. Considered a few other companies I cannot recall now, and being a locally run Australian start up was appealling.

Review Source

Response from Now Book It

April 15, 2026

Thanks so much for the great feedback Jemma, It's awesome to hear you’re getting good value out of the system and that gift vouchers and the website integration are working well for you. We really appreciate the kind words about our Melbourne support team too! Thanks as well for the honest feedback around functions/events and the booking flow it's super helpful and something we’re continuing to improve. Glad to hear overall it’s been a positive experience and we’re always here if you need anything.

DR

Daniel R.  
Owner Operator  
Hospitality  
Used the software for: 2+ years

### "Strong Booking Platform for Multi-Venue Operations"

April 20, 2026

5.0

Overall, our experience with NowBookIt has been very positive. It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team.

Pros

The platform is intuitive for both our team and customers, which reduces training time and booking errors across multiple venues. Strong customer support, fast response times and solutions that actually get implemented, not just acknowledged.

Cons

No EDM newsletter option yet and some areas of the backend can feel a bit clunky, particularly when managing functions or making bulk changes.

Alternatives considered

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Reason for choosing Now Book It

Set Pricing and long term customer. Ease of use with multi venue.

Switched from

[ResDiary](https://www.capterra.com/p/23375/ResDiary/)

Set Pricing and Easy to use for Multi venue site

Review Source

Response from Now Book It

April 21, 2026

Thank you for the fantastic review Daniel, we're so glad to hear that you're finding Now Book It intuitive and it has reduced booking errors. We're very excited to let you know that our new CRM feature is coming very soon which will assist with your EDM newsletters, if you reach out to your account manager they will be able to show you the new feature's. Looking forward to a long partnership together.

cD

chantelle D.  
Venue and events manager  
Hospitality  
Used the software for: 2+ years

### "Leeuwin Estate Now Book It"

May 24, 2026

5.0

Since we first had NBI as our primary booking platform the experience with set up, support, upgrading and longevity of product has been excellent.

Pros

The now book it team and support plus its super user friendly for staff. I love they way they are always improving and upgrading features on their product.

Cons

Tabel plans don't currently show enough information to print off and use for a hard copy on a day to day basis

Alternatives considered

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Reason for choosing Now Book It

Hospitality and Australian based owner/operators

Review Source

Response from Now Book It

May 25, 2026

We really appreciate the amazing feedback Chantelle! We're so glad to hear you're loving the system and the support you have received. We really appreciate your feedback regarding the table plans and will be sure to pass this onto our development team for consideration. Here's to a long partnership together.

LV

Lesley V.  
GM  
Hospitality  
Used the software for: 2+ years

### "4 years of Now Book It :) "

May 15, 2026

5.0

Overall, my experience with Now Book It was positive. It was easy to use day-to-day, helped keep bookings organised, and made the reservation process smoother for both staff and customers, even though the back end could feel a bit clunky at times.

Pros

I liked how simple and easy Now Book It was to use. It made managing bookings quick and stress-free, and the automated reminders were really helpful for reducing no-shows & really friendly customer support.

Cons

The back end could feel a bit clunky at times, especially when making changes to bookings or navigating between features.

Alternatives considered

[SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Reason for choosing Now Book It

The price was most competitive with more friendly customer service

Review Source

Response from Now Book It

May 19, 2026

Thank you for the fantastic review Lesley! We're so glad to hear Now Book It has made managing bookings quick and stress free. We really appreciate your feedback regarding the back end of the system and will be sure to pass this onto our team to consider. Here's to another 4 years in partnership together!

RG

Roume G.  
Restaurant Manager  
Hospitality  
Used the software for: 2+ years

### "NBI's evolving with your business "

May 26, 2025

5.0

It's a great system, on par with leading providers, constantly updating features to meet your needs.

Pros

Very user-friendly and ready for 3rd party integration. Features are on par with industry standards.

Cons

Live support services would be great. A free version would be nice, but with all the features included, its money well spent.

Switched from

[ResDiary](https://www.capterra.com/p/23375/ResDiary/)

To be part of the pioneering venue to launch the system.

Review Source

Response from Now Book It

June 2, 2025

Thank you for your excellent review Roume! We're so glad to hear you're finding Now Book It user-friendly and are making the most of our integration partners! We can't wait to continue working together.

MP

Mel P.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "The best on the market!"

May 26, 2025

5.0

Love it. I recommend it to so many Hoteliers. Never looked back! The best value for what you get and how many hours of work it saves!

Pros

Functionality is brilliant. Suggestions for product improvements are actually listened to and generally implemented within 3-6 months. Of the 15+ programs I use daily to operate our Hotel, NowBookIt is by far the best in terms of value, how it works and customer service.

Cons

Small thing. But the reoccurring bookings function could do with some improvements. Or perhaps it's a user error and I don't know how to use it properly.

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Reason for choosing Now Book It

Better. Don't on-sell customer data. Industry led. Local support and product development.

Review Source

Response from Now Book It

May 28, 2025

Wow, we can't thank you enough for such a fantastic review Mel. The team will be thrilled you are loving the system so much and that we are saving you hours in admin time. If you'd like to give our team a call on 1800 265 726 we'd love to walk through our recurring booking feature with you to see if we can help.

JH

Justin H.  
director  
Hospitality  
Used the software for: Less than 6 months

### " \[sensitive content hidden\]amazing! best investment of 2025"

May 28, 2025

5.0

brilliant, sales and bookings have increased. more time is spent with customer service. the phone doesnt ring as much only for group bookings and events which is when you want to talk to the customer

Pros

\[sensitive content hidden\], ai receptionist is amazing, so polite and patient. if you felt you were always time poor, it was true. now as an owner i dont have to worry about staff not answering the phone or missing out on bookings because guests always seem to call during busy service periods and we dont have a dedicated receptionist waiting for the phone to ring..... until now. save yourself hours a day and get with the future. guests are even blown away with the experience

Cons

the set up time and tweaking the times of seating and duration, but after a while get used to it. probably need some kind of security level to stop staff messing around with it, but thats not the systems fault. the more work put in up front the better for us.

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Reason for choosing Now Book It

price and product but then ai assistant made it a no brainer

Review Source

Response from Now Book It

June 3, 2025

We're so glad to hear you are loving our Ai Receptionist Justin! It's great to hear you no longer have to worry about missing phone calls during busy service times. We can't wait for many more years of success together.

SV

Sally V.  
Assistant  
Food & Beverages  
Used the software for: 6-12 months

### "Excellent support for Newbies"

April 21, 2026

5.0

So far so good. The support we have received as a new set up has been amazing and there is always information available or someone at hand to help out.

Pros

It works! If we couldn't work something out, the NBI support team were all over it (Thanks \[sensitive content hidden\]). Being a new business, there has been lots to learn, but once we started to become more familiar with everything, it has gotten much easier to get around (for people who aren't necessarily techie).

Cons

Nothing stands out, maybe ease of adding more imagery and a bit more personalisation in the templates. Minor.

Review Source

Response from Now Book It

April 23, 2026

Wow, thank you for the fantastic review Sally. We're so happy to hear that you're loving the system and the support provided. We really appreciate your feedback regarding images &amp; will be sure to let our development team know. We're looking forward to a long partnership together.

SE

Sophia E.  
Director  
Restaurants  
Used the software for: 2+ years

### "We wouldn't use any other platform "

April 8, 2026

5.0

Pros

The flexible and branding-friendly booking widget made online reservations look consistent with our venue’s identity.

Cons

We haven’t experienced any significant negatives so far, but some of the more advanced settings could benefit from clearer guidance or onboarding support.

Review Source

Response from Now Book It

April 12, 2026

Thank you for the fantastic review Sophia, we'd love to go through some training with you to further develop your teams skills on the system - we will have your account manager reach out to arrange a suitable time.

WF

Warren F.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Longboard Review"

April 24, 2026

5.0

Very positive experience overall. Customer support is excellent, responsive, and genuinely helpful whenever I need assistance.

Pros

I found the software easy to use, with helpful support and a clean interface. It’s also reasonably priced and good value.

Cons

The table planning is frustrating, especially dragging and dropping, and having it split into sections instead of one clear table layout.

Review Source

Response from Now Book It

May 5, 2026

We really appreciate your fantastic feedback Warren, and are so glad to hear you're finding Now Book It easy to use. Thank you for your comments regarding the floor plan, we will be sure to pass this onto our development team.

JE

John E.  
Director  
Restaurants  
Used the software for: 2+ years

### "Great platform and amazing service. "

April 8, 2026

5.0

Pros

I appreciated the ability to fully own and control our venue’s reservation data and marketing lists without third-party interference.

Cons

At this stage, we haven’t encountered any major issues with the platform, and it has generally met our expectations for managing bookings efficiently.

Review Source

Response from Now Book It

April 12, 2026

Thank you for the review John, we're so glad to hear you love owning your data - here's to many more years together.

AK

Adam K.  
GM  
Hospitality  
Used the software for: 2+ years

### "Keeping bookings organised "

April 14, 2026

5.0

Pros

Now Book It is easy to use, fast, and keeps bookings organised and reliable for busy venues, they also have great customer support.

Cons

Honestly there isn't much wrong, just occasional minor quirks but overall it works fine and any issues are fixed quickly by the team.

Review Source

Response from Now Book It

April 17, 2026

Thank you for the great feedback Adam, we're so glad to hear you're loving the platform - here's to many more years together.

LB

Lusso B.  
Assistant Restaurant Manager  
Restaurants  
Used the software for: 6-12 months

### "Efficient and Reliable Booking Solution for Busy Buffets"

March 27, 2026

5.0

Overall a reliable and efficient booking platform that simplifies operations and improves service generally

Pros

Easy to use and efficient for managing high booking volumes. Great control over capacity and availability, ideal for busy buffet service.

Cons

Limited customisation and automation during service hours. More flexibility in call routing and messaging would improve it.

Review Source

Response from Now Book It

March 31, 2026

Thank you for your great feedback! We're so glad to hear that you are finding Now Book It efficient. In terms of the customisation and automation, we will arrange for your account manager to reach out to ensure you are using all available features, including some exciting new product launches which may assist.

JT

Jo T.  
Marketing Manager  
Hospitality  
Used the software for: 2+ years

### "Quality Reservation system "

April 8, 2026

5.0

Exceptional customer service with the ability to tailor to the needs of the busniess. We have mutiple spaces that can be booked and this product makes very simple to manage.

Pros

Its a wonderful restaurant managment system that is perfect for managing our special events also. It's easy to use once you have a handle on it. We love our AI assistant who saves so much of our staffs valuable time

Cons

There is nothing that I don't like about Now Book It. My challenge is to remember how to setup events/new floor plans etc becuase of the time lapse in doing these tasks. NowBookIt staff are always there to help assist.

Review Source

SJ

Steffan J.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Rattle Review"

May 19, 2026

5.0

Great. Its been an excellent tool to assist in the efficient daily running of our restaurant business, allowing staff to better understand the day's bookings at a glance, make any amendments easily, and keep track of each meal session. Customer support has been very good - quick, responsive and effective.

Pros

The great ease and convenience of having the restaurant bookings made, suitable tables allocated, and confirmations made automatically. The capacity to tailor booking details and confirmation responses.

Cons

Not knowing how best to use the functions to my advantage, and not enough time to earn how to become a Now Book It expert. I'll get there someday though.

Review Source

Response from Now Book It

May 25, 2026

Wow, thank you so much for the fantastic review Steffan! We're so glad to hear how much the system has helped you! We'd love to assist in helping you become a Now Book It expert and your account manager and our support team are always there to help you!

SO

Sarah O.  
Venue Manager  
Hospitality  
Used the software for: 2+ years

### "Fantastic system with incredible customer service "

May 26, 2025

5.0

It's been very helpful with the customer service, any questions I have are answered quickly and I really love how easy the system is to navigate

Pros

The system is easy to use with many great ways to create events and do add on's for special days. The easy way to add tables, change settings and add block outs are a wonderful, easy tool.

Cons

It's the best system I've used over the past 20 years. The only thing I found difficult was full payment unable to be used for add on's for special days (for example - adding full payment for roses for Valentine's Day).

Review Source

Response from Now Book It

May 28, 2025

Thank you for your fantastic review Sarah - it's great to hear you are finding creating events, upsells and adjusting layouts simple and easy.

TF

Travis F.  
Director and Manager  
Hospitality  
Used the software for: 2+ years

### "Best Reservation platform"

June 19, 2025

5.0

overall, very good and has some good features as far as breaking things down for ease of use........

Pros

easy of use for both us, and our patrons. We've always found prompt and professional experiences with Now Book It and the Team that looks after it

Cons

Nothing that was worth stating as 'least liked' and therefore, not applicable in filling this out...

Switched from

[ResDiary](https://www.capterra.com/p/23375/ResDiary/)

recommended that it was a better platform

Review Source

Response from Now Book It

June 22, 2025

We really appreciate your amazing review Travis! We're so glad to hear you're loving the system and our team will be so happy to hear you have received some great support! Here's to many more years of working together.

RN

Renee N.  
Managing Director  
Hospitality  
Used the software for: 2+ years

### "Review For Now Bookit"

May 26, 2025

4.0

Really good. I need to learn more about it though. Which happens as I need to. The support is good with it too.

Pros

The ease of adding and changing bookings. Adding reoccurring books and having different sections. adding layouts

Cons

Sometimes if its not entered in a certain order the tables don't save. Also not fully understanding it sometimes

Review Source

Response from Now Book It

June 4, 2025

Thank you for your review Renee. Our team will be so happy to hear that you are enjoying the system especially our recurring bookings feature and layouts. We're always happy to offer additional training sessions and have a team dedicated to supporting you to learn the system, if you're able to give our support line a call on 0800 453 933 we can organise a training session for you.

AD

Ardie D.  
Venue Manager  
Restaurants  
Used the software for: 2+ years

### "Efficient Booking System"

May 26, 2025

5.0

Been using for +5 years accross different venues and overall satisfied. Stripe & Gift cards are a popwerful feature and all users find it easy to use.

Pros

Good UI, Simplicity and convenience while offering great rates and not monetising and putting businesses and customer satisfaction as priority

Cons

Floor plan and table allocation needs improvement. A bit outdated with emails and booking widgets, I understand the new HTML emails will be an upgrade and looking forward to it

Review Source

Response from Now Book It

May 28, 2025

Thank you for the great feedback Ardie! Our team will be so happy to hear you are finding Now Book It a simple and convenient. We have been working on a some exciting updated to our floor plan, so please stay tuned for these coming very soon. Our HTML email templates have been released and are now available to turn on, if you give our support team a call on 1800 265 726 we will be able to assist you with this.

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