--- title: "Splynx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Splynx Software - reviews, pricing plans, popular comparisons to other Network Management products and more." source_url: "https://www.capterra.com/p/220185/Splynx/" page_type: "product" language: "en" publication_date: "2026-10-23" --- # Splynx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Splynx ## What is Splynx? Splynx is an all-in-one platform for internet service providers and other broadband businesses: wireless, fibre and fixed-line operators. It brings billing, CRM, ticketing, field service scheduling, inventory and network management into one system, so your team works from one customer record. Billing runs automatically: recurring and prepaid plans, invoices, payment reminders, and automatic blocking of overdue accounts with reactivation once they pay. 40+ integrations connect payment gateways and accounting systems, including Stripe, PayPal, Paystack, Payfast, M-Pesa, Xero and QuickBooks. FreeRADIUS ships bundled and pre-configured with billing for subscriber authorization. Network tools include SNMP and ping monitoring with alerts, IP address management, maps and TR-069 device management. Customers get a self-service portal and mobile app; field technicians get their own mobile app. Cloud-hosted or on-premise, with an MCP server for AI assistants such as Claude and ChatGPT. ## What is Splynx used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Network Management](https://www.capterra.com/network-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $255 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Splynx?[Manage this product listing](https://www.g2.com/products/splynx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Splynx 4.8 (5) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $255 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.6 (26,806) Value For Money 4.8 (5) Value For Money 4.4 (20,623) Customer Service 4.8 (5) Customer Service 4.6 (20,881) ## Splynx alternatives [4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,828)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/220185/Splynx/alternatives/) ## FAQs about Splynx Overview ### What company size and specific industries is Splynx built for? Splynx is designed for local internet service providers, especially wireless ISPs and other small to midsize telecom businesses that need billing and network management tools. It is built for companies operating in competitive service markets and aiming to grow a profitable ISP business. Features and Usability ### What are the key features of Splynx? Splynx offers billing and invoicing tools, including recurring/subscription billing, invoice creation, tax calculation, and payment processing. It also includes client management, CRM, self service and billing portals, usage tracking/analytics, service provisioning, accounting integration, workflow automation, reporting & statistics, and third-party integrations for ISP and telecommunications operations. Integrations ### Which third-party tools and platforms does Splynx integrate with? Splynx integrates with payment, accounting, and communication platforms including PayPal, PayPal Enterprise Payments, Stripe, GoCardless, 3CX, Mailjet, Google Maps, QuickBooks Online, Xero, Zoho Books, NetSuite, and Sage One. It also connects with BitPay, Windcave, authorize.net, Holded, Netcash Shop, and PayEX AP. Getting Started and Support ### What training and onboarding options does Splynx offer? Splynx provides webinars, documentation, and videos to help teams get started. Webinars support live, guided learning sessions, documentation offers written reference materials for setup and feature review, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Splynx offer? Splynx provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 16,388 Network Management reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) Splynx supports all three of the features reviewers value most: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create bills and quotes accurately, manage invoicing workflows more efficiently, and keep the path from estimate to payment organized, allowing teams to improve billing accuracy and speed up collections. Invoice Processing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Billing Portal 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Gateway through which end users can view past bills and pay current invoices Third-Party Integrations 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Accounting Integration 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Customizable Branding 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Splynx 77 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Batch Invoicing: Ability to create multiple types of invoices - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Call Data Records(CDR): Records or detailed document of call data produced by a telephone exchange over telecommunications equipment. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Encryption: Encrypts data within the file, which can only be decrypted using a password or encryption key - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - For Internet Service Providers (ISP): Companies that provide access to the internet and its related services. - For Telecommunications Industry: Specifically for telecommunications industry - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Location-Based Mapping: Mapping model based on the geographic location of users - Mobile Payments: Clients can submit payments via mobile devices - Multi-Language: Manage and support multiple languages - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Online Invoicing: Create, send, and view electronic invoices - Payment Processing: Accept, record, and reconcile financial transactions - Payments: The ability to accept online payments for classes or equipment, store payment information, or set up recurring payments. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Post-Paid Service: Services paid in real-time or end of the monthly billing cycle. - Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle. - Product Catalog: Present a catalog of inventory that customers can view - Quotes/Estimates: Generate quotes or estimates for customers - Rating Engine: The calculation of a price/premium based on specific variables. - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Billing: Automatically generates invoices based on the service usage - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.8 (5) Free Trial [View pricing plan details](https://www.capterra.com/p/220185/Splynx/pricing/) Starter Plan $255.00 Usage Based,Per Month It includes: - Cloud hosting - All system features - Automatic backups - Software updates - Technical support - Deployment and migration assistance - Customer portal and mobile app - Mobile app for field technicians - Unlimited administrator accounts Value for money 4.8 (5) 4.8 Based on 5 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer CIO Used the software for: Less than 1 year ### "A CRM that just works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 I'm glad I can come in every day to use a product that just works! With other providers it had always been "just deal with the issues". With splynx it turned into, "We understand you have a problem, it will take some time, but how can we fix it for you". They continue to work with their customer to make their product better and take the feedback from them to continually grow their platform. Every single function works as expected and they will lead you along the way to make sure IF you have any problems they get resolved right then and there. They are truly a breath of fresh air and the only regret we have is not switching sooner! Pros \- Ease of use - Helpful support and integration team - Simple data structure - Many integrations - Pocketbook friendly Cons \- Small, minor issues or bugs but most everything functions as it should Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gavin J. CTO Used the software for: 3-5 years ### "The best ISP CRM service around!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 Splynx genuinely prioritizes customer feedback, continuously evolving and improving their solutions in the ISP industry. They are always attentive and responsive, ensuring that no request is ever too challenging. Whether it's troubleshooting or assisting with complex integrations, Splynx goes the extra mile to provide exceptional support and tailor their services to meet specific needs. Their commitment to customer satisfaction is evident in every interaction, making them a reliable partner for any ISP-related requirements. Pros Innovative and incredible product, with amazing after sales and support staff. Cons Nothing! I cannot find anything I don't like about Splynx. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer it Used the software for: 3-5 years ### "best splynx review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 5, 2023 it is a very good system for internet service providers to manage clients Pros the system is good for managing clients , creation of accounts for clients, ticketing. also integrated with invoicing software Cons the front end design is not very friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managaing Director Used the software for: 3-5 years ### "Best Support any ISP could ask for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Was the best decision i ever did years ago was to migrate all our services into one product and Splynx was able to deliver that where other software vendors could not. Pros The support we receive when there are issues or need assistance with are 10 out of 10. As an ISP to receive the support we get makes us look good to our clients. Cons a few integrations we would like to have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ICT Manager Used the software for: 3-5 years ### "Splynx Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Been with Splynx for +- \* years and never had any issues. Updates are great and product keeps evolving Pros Radius, Stats & Support and so much more Cons Nope Nothing, all services and features work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.