--- title: "Utility Star Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Utility Star Software - reviews, pricing plans, popular comparisons to other Utility Management Systems products and more." source_url: "https://www.capterra.com/p/2202/Utility-Star/" page_type: "product" language: "en" --- # Utility Star Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Utility Star ## What is Utility Star? Able Software develops enterprise software solutions for the utility industry including electric, gas, water and sewage. We have served utility companies of all sizes throughout the United States as well as several foreign countries. Able Software encompasses all of your utility billing needs with a suite of products ranging from financial packages to AMR units. Additional modules include automated meter reader devices, bar code readers, customer direct for online interface and more. ## What is Utility Star used for? [Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Utility Star?[Manage this product listing](https://www.g2.com/products/utility-star/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Utility Star 0.0 VS. [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting Price $1000 Flat Rate, One Time Starting Price $100 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (54) Value For Money 0.0 (0) Value For Money 4.5 (45) Customer Service 0.0 (0) Customer Service 4.8 (51) ## Utility Star alternatives Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ExpenseLogic](https://www.capterra.com/p/75789/ExpenseLogic/) [4.8 (31)](https://www.capterra.com/p/75789/ExpenseLogic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/75789/ExpenseLogic/) ## FAQs about Utility Star Overview ### What company size and specific industries is Utility Star built for? Utility Star is designed for small to midsize utility organizations, including municipal utility service providers and other public or private companies in water, sewer, electricity, gas, and refuse collection. It fits utilities that need software tailored to these service sectors. Features and Usability ### What are the key features of Utility Star? Utility Star offers ACH Payment Processing, Online Payments, and Payment Collection for billing workflows, plus Billing & Invoicing, Metered Billing, Non-Metered Billing, and Rate Management. It also includes Customer Management, Meter Data Management, Work Order Management, and Penalty/Cut-Off Processing for utility operations, especially for water. Getting Started and Support ### What training and onboarding options does Utility Star offer? Utility Star offers in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Utility Star offer? Utility Star provides 24/7 Live Rep and Chat support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for getting assistance. ## Features AI summary Based on 182 Utility Management Systems reviews Not all utility billing software includes every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Billing & Invoicing** (**70%** of reviewers rated this feature as critical) - **Usage Tracking/Analytics** (**58%**) - **Metered Billing** (**71%**) Utility Star supports **Billing & Invoicing** and **Metered Billing**, covering two of the top capabilities buyers look for in utility billing software. However, it does not include **Usage Tracking/Analytics**. Instead, it offers **Meter Data Management** (**50%**), which can still help teams organize consumption data and maintain accurate billing records. Together, these features help businesses bill customers correctly, manage usage-based charges, and keep account data organized, allowing teams to handle recurring utility billing with more accuracy and control. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions For Water Utility billing for water Meter Data Management Store, clean, and/or analyze customer usage data collected by metering systems Metered Billing Integrated or built-in billing calculated by customer usage levels of a product/service Utility Star 12 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Management: Store and organize information about customers and previous interactions - For Water: Utility billing for water - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Rate Management: Track/optimize rates in relation to usage - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $1,000 Flat Rate,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.